Ureshino hotellia

Plussat: Very reasonable price.

Miinukset: Buffet dinner was not so good compared with other spa resort in Japan.

Miinukset: Breakfast and dinner did not offer a variety of food.

Plussat: The hot spring is excellent. Staff is good and helpful. We enjoy the dinner and breakfast very much.

Miinukset: The bus only comes almost every one hour from the JR station to the hotel. It will be highly appreciated if the hotel has the shuttle bus from the JR station.

Plussat: The onsen itself and the many facilities

Miinukset: The Aircon in the room wasn't working well and noisy, upsetting sleep. Buffet style breakfast n dinner. Better if they stick to a menu that try to do everything but end up doing little.

Plussat: high quality onsen water

Plussat: Great food and service

Miinukset: Onsen did not have outdoor pool

Plussat: Close to main street and bus station. The room I stayed is a little bit dated but both the private and public bath are great. Breakfast is delicious.

Plussat: Unique place. Owner is obviously an artistic type. Nice quirky areas to relax and read. Can’t beat the Yebisu on tap. Private bath is great for families.

Miinukset: Don’t be put off by the grubby carpet at reception. A poor reflection on the rest of the ryokan.

Plussat: The Onsen is really really great for skin, after the Onsen feel so soft n smooth of the skin.

Miinukset: The single bed a bit too small for a ryokan western style room.

Plussat: This was exactly as I expected based on the photos! I had my own private onsen so I didn't get out of the room much and cannot comment on shared facilities, but the entrance sure looked nice. I got welcomed into my room with relaxing music, hot tea, and detailed explanations. The private onsen is fantastic because you can regulate the temperature and use anytime. I couldn't have been more relaxed. Staff was very kind. Wish I could have stayed longer.

Miinukset: Food was good but not amazing....

Plussat: Breakfast is good.

Miinukset: No heater for bathroom and toilet.

Plussat: great service, food, room, bathing. Great location with walks along the river. Easy free parking.

Plussat: The place was very cozy and very jazzy. There are nice lounges and places to chill out. The rooms were spacious and clean. Had traditional touches with modern facilities. Food was good. Staff was excellent; only appearing when you need them.

Miinukset: Nothing to complain about.

Plussat: The staff are polite.

Miinukset: The hot spring location took some steps to arrive and can't be reached simply by elevator.

Plussat: The hot♨️

Miinukset: Nil

Plussat: Everything

Miinukset: Great hotel with great price. Buffet breakfast is fantastic. Definitely will stay again

Plussat: I really enjoyed how artistic the hotel was; I have stayed at numerous Onsen type hotels in Japan, and this one was VERY large. There was a lot of amenities, art to purchase, two restaurants, and the private female onsen was splendid. Additionally, I paid extra to use the facilities across the river, and I high recommend utilizing those onsen facilities as well. Very beautiful.

Miinukset: The size of the hotel was very large and not as clean as other hotels in Japan that I have stayed in. The building was older, and I could smell smoke inside my room. I think some of the levels need to be updated with newer carpet and flooring.

Plussat: Excellent value for the basic room that we had, that comes with the hotel's facilities including nice and big onsen. Breakfast included is a buffet type that is perfect for family. Food quality and diversity was also excellent. The art works and items for purchase & curated in the hotel are also specially nice.

Plussat: The lobby and tea/shop corner is nicely designed. The fragrance of the lobby was very pleasant and welcoming too. Like the display and the merchandise alot.

Miinukset: Staffs speak little English. We saw staffs greet local customers with lots of explanations and guidance while we were only lead to our room directly by the check-in staff. The hotel was packed with tour groups and the onsen was crowded during our stay.

Plussat: The breakfast was lovely, and the onset facilities were very good! I also enjoyed the art gallery and shops on site. The tatami room was lovely and the tea was a perfect addition.

Miinukset: I felt the room needed renovating and it had a slightly damp smell in the room. The balcony area overlooking the mountains had stains on the carpet and tape on the chair.

Plussat: The location is right in town center and the hotel staff are very friendly. We were there during the new year days celebration and the hotel present a niangao process and taste. The hotel lobby was full of tea aroma . It was a pleasant stay and would like to visit again.

Miinukset: The hotel room decor is a bit out of date.

Plussat: Onsen was great. Room was clean. No car park available on site, but was advised to park our car at a nearby coin operated parking area & the cost is paid by hotel.

Miinukset: The staff didn't greet us when we checked out, which is quite disappointing.

Plussat: Good location, the room was clean & with comfortable bed. Have good onsen.

Plussat: Very traditional Japanese style rooms. Good view and car park nearby property.

Miinukset: Have to walk close to 400 metres for the breakfast which was served in another property.

Miinukset: I got a big room with river view. The room is really clean and comfortable. The staff is friendly and helpful. The hotel also have a parking lot.

Plussat: Front entrance looks nice

Miinukset: There qaan’t enough information about hotel, I never experienced yhtyou have to make your own duton down, and clean next morning. And bath and toilet were shred, which were not mentioned. Onsen shower was cold, no one was there to get help, finally one of guests found out switch room. Next day we didn’t get clean towels/robs, no tea set/cups cleaned. No one to talk in the morning for any question etc. We came all the way from Australia to experience a little Japanese style accommodation, price was high for sharing bath and toilet, then no breakfast included. Never recommend to anybody.

Plussat: Spa water is very good Feel comfortable

Miinukset: Not bath in the room

Plussat: Great location close to the bus station. The onsen is big and has all the amenities you need.

Miinukset: The building is a bit old but the overall experience was great.

Plussat: None

Miinukset: Worst experience in my life, young hotel's staff (name Na**sh*m*) touch my p**is in public bath and he not accept that. This hotel has only dummy CCTV he's know that. I should force them to call police, every thing in daily report of police, finally police can't arrest him because not enough evidence. waste of time waste of money I NOT RECOMMENDED this hotel to anyone.

Miinukset: They don’t include onsen in room But I will paid later

Plussat: Big room and very good onsen facilities

Miinukset: Nothing

Plussat: Resonable price and wide room, my skin become more smooth after come out hot springs. free send off service is useful.

Miinukset: outdoor hot spring facilities seem to be old dinner n b/f foods are normal ok, tastes need improvement

Plussat: The hotel's location is good and so is the Onsen.

Miinukset: We find the staffs' service and attitude impressive and commendable.

Plussat: The room was huge and the view from the room isnt bad at all. The onsen was great - definitely hot enough to relief all fatigue, and water really does make your skin smooth.

Miinukset: The dinner wasn't the most delicious, but that's nitpicking. The open air onsen was a little underwhelming because of the lack of a nice view to look at.

Plussat: Room was big and spacious. Communal baths and open air bath was exquisite!

Miinukset: Set dinner (Italian cuisine) was a bit too fancy, so was difficult to appreciate the food. Although the restaurant staff were very sincere in their service.

Plussat: Very good!!

Plussat: the environment and the facility was just great, had a very pleasant stay

Miinukset: stayed in the japanese style room as i usually enjoy futon but the futon at hamilton was a bit hard

Plussat: very comfort stay we had. they send us a car for pick up/drop off from ureshino bus center and took care of us quiet nicely. the inside of hotel is very antique and 2 types of hot spring tubs are well maintained.

Miinukset: we had only breakfast there. they served (a kind of) french one. so if you want more Japanese style, that wouldn’t what you want.

Plussat: Everything especially the breakfast

Plussat: Small but good enough

Miinukset: Breakfasts

Plussat: Tasty local style breakfast. All Staffs are kind and nice. There is Thai Staff at the hotel, she also recommend the good restaurant for us so it's easily to make a good choice for our dinner. The building looks old but the room is clean: mattress has good quality for good sleep. There is small supermarket next to the hotel, so it's really convenience to buy something you want, including fresh foods.

Miinukset: Small On-sen is quite old. If Hotel renovate, it would be great.

Plussat: The breakfast was good, and the location of the Hotel was also excellent.

Miinukset: Inside the room, it was not clean, a little dirty.

Plussat: Spa is very good

Miinukset: Facility are a little old

Plussat: breakfast is delicious and the room is good enough for 4 adult

Miinukset: tea is extremely tasty but no tea bag is a little bit ......difficult for drin

Miinukset: Room is big and clean

Plussat: Food is delicious! And the onsen is amazing, so smooth!

Plussat: The staff was polite and friendly

Plussat: Nice and friendly staff Meals are very good

Plussat: Ureshino is a quiet and peaceful place . My family and I enjoy here so much. Hotel staffs are so nice and helpful.We would to say thanks to 高木 先生.When he knew we can't speak Japanese , he personally took us to the room and patiently introduced the room and various facilities of the hotel. In addition, we were very grateful to help us find the information on the hot air balloon. Our breakfast and dinner are so delicious too. This is exquisite. Staffs are kind and smiling. It's a very unforgettable holiday.

Plussat: Everything is superb and amazing regarding hotel and services. BTW. VERY surprised that to receive gift for my wife birthday from hotel. so happy and surprised. Thx a lot.

Plussat: Breakfast was great and delicious.

Miinukset: The property was staffed by a young high school graduate that totally do not understand what is hospitality expected of a place in Ureshino. We have stayed where we have stayed and enjoyed in almost all the many other competing properties in Ureshino. Very disappointing. Will never go back there ever again.

Plussat: Good hot spring and dinner. good service. staff helpful.

Plussat: Our room was very spacious and comfortable. Even though we were in walking distance of many restaurants and bars, it was very quiet and peaceful in the hotel. The hot spring at the hotel was amazing as well as the wonderful breakfast and dinner served. The staff was attentive and kind.

Miinukset: I didn't have any real negative points that I noticed. The cost seemed reasonable considering the services provided. It was a good package deal.

Plussat: Great, simple, food. Property a bit quirky but very comfortable. Nice bath. Cool place to destress for a night.

Plussat: Dinner is excellent

Miinukset: The public bath is a bit small

Plussat: Lived in Yamabuki on 2/F with an open air onsen. Open the big glass door of the bedroom and the private onsen is one step ahead. It's fantastic!

Plussat: Private outdoor onsen Spacious room Omakase dinner

Miinukset: Suggest they check on the dietary restriction and food allergy. Also, the seating arrangement is very rigid. I am assigned to a room near the bar. I find it claustrophobic but not able to change since all the rest are assigned Water pressure for the hot water is irregular, cant use at the basin and in the shower room Water flask is rusty in the inside

Plussat: Everything was perfact except the wifi, though connected, had no access to Internet. Staff was very friendly and could communicate in English. Foods were great. Overall, I like this hotel very much.

Plussat: I received an ample Japanese style room with a TV, a safe, a table, a tea set (pot, cups, hot water dispenser and delicious tea), and a private bathroom. The Japanese style breakfast was delicious and filling. You also get access to the in-house onsen.

Miinukset: The flooring on the ground floor could use a refreshing

Plussat: Onsen

Miinukset: Nothing

Plussat: The place is just about 10 mins walk from the 嬉野Ureshino bus terminal. There are plenty of restaurants around for you to have dinner with and if you would like to take dinner in this hotel, you will need to pay 4,500 yen for each person. The breakfast is 1,000 yen each. It is lovely that there is not so much Asian tourist around when we stay there which make us feel so relaxed. The service is perfect and the place is clean. The room is really cheap comparing to any of the Onsen Ryokan and the facilities inside the room is just the same as those expensive Onsen Ryokan which charge you more than 10,000 yen a night. The hot spring is nice! After using the hot spring, you can feel your skin has a layer of smooth cover on it. The public bath is clean and tidy. I will recommend it to any woman and girls to come here for your nice skin!! The tofu in this place is extra smooth comparing to any place in Japan which made our trip even more unforgettable!! I wish I can come by driving next time so that I will be less nervous about the bus time schedule. Beds are so comfortable and we have fall in sleep immediately after two times in the hot spring. We did a little bit of shopping in the nearby supermarket and we ask for a knife to cut the melon. Extra thanks to the front desk staff who find us a knife and even give us plates and dessert forks to enjoy the fruits!! I love this place a lot!!

Miinukset: One thing to bear in mind is that they do not have a lift and maybe that's why they are cheaper. Please be sure that you will need to take your luggage upstairs and the stairs are quite steep.

Plussat: She was very helpful. They had cold medicines, I borrowed baby carriage. Water was very good. Breakfast was good because of hot spring tofu.

Plussat: Service, good value for money, great breakfast

Miinukset: Bad odor in toilet

Plussat: Nice Ryokan style Good breakfast

Miinukset: NA

Plussat: Amazing water!! Came out silky smooth. Breakfast was delicious too. An older ryokan but with lots of character. They also helped us to send gifts to friends in Japan. Really lovely spot.

Plussat: The room is very spacious. The staff are super nice and friendly. The inhouse dinner is very delicious.

Miinukset: It would be excellent if the bath area inside guest room is not out at the open air. Though it is next to the onsen bath, it is freezingly cold when guests are required to shampoo and shower before the onsen bath. The bath area should at least be enclosed with certain barrier.

Plussat: Good size clean room

Miinukset: Location is at street front of town. Not very scenic.

Plussat: Staff so friendly and always smiling

Miinukset: Onsen rooms too bright

Plussat: The staff were very friendly and hospitable. Genuinely engaging and approachable. Room with private bath was very clean and one of a kind experience!