Virginia Beach hotellit lähellä Virginia Beach Boardwalk

Plussat: I think admist the covid situation, if you're gonna open to the public, then the amenities that come with it should be open. Breakfast should be available for guests paying full price, and the gym and the pool should be open as well. The property needs to create parking for guests and not have kids responsible for handling guest transportation. Valet hit my car in one of the pillars outside the hotel. As of right now the general manager or their insurance company hasn't contacted me to discuss the situation. That wouldn't have happened if I was driving my own car. I probably wouldn't return to this property if I have to leave my car in someone elses hands!

Miinukset: Not having parking. Have to pay to park, and having to put the responsibility of my car in someone elses hands

Plussat: The staff and the cleanliness .

Plussat: Friendly staff, amazing breakfast bar, and clean rooms.

Plussat: It was great nice location and the rooms where nice and the 2 ladies the worked the from on shift 3pm to 11pm was great people.

Miinukset: The only thing that wasn't great was the hotels parking situation but nothing bad about the build its self only one little thing was it was just a little pricey for a 2 night get away with this caronavirus stuff going on.

Plussat: All rooms were ocean front rooms and pets are allowed with a fee. Upon our check in the customer service rep ask for my picture ID and I gave her my retired Military ID, she informed me she would give me a military discount for the room.

Miinukset: At the time we checked in there is major construction next to the hotel and there is only a detour route to get to the front of the hotel.

Plussat: Clean room, great shower,

Miinukset: No housekeeping, no breakfast, no pool, key to move the elevator

Miinukset: Excellent location

Plussat: I like the location and the cleanliness of the place

Miinukset: Some of the staff at front desk were kind of mean, they were no smiling or being helpful with my questions at all but not all of them the lady that checked me out was super sweet

Plussat: Being close to the beach

Miinukset: Cleanliness

Plussat: I had a great experience staying at the Hyatt House. The staff was friendly, our view was outstanding, and even during COVID they did their best to be accommodating. We tried some of the hotel food and it really exceeded our expectations.

Miinukset: The only thing I hoped would be better is the grab and go breakfast. I know they had limited options during covid, but I think I’ve had better grab and go when I was in the military. Lol

Plussat: The Staff was amazing under circumstances. Willing to accommodate in every way.

Miinukset: It was pet friendly but I witnessed 2 times the City Police got after people with dogs on the property pet area saying only allowed for couple hours until 10am period just like Boardwalk yet the Poo Station was right there, overflowing.

Plussat: Location on the beach.

Miinukset: WAY TOO DOG FRIENDLY!! This hotel should be called the Hyatt Dog Place. There were dogs everywhere. I have stayed at hotels that allowed pets but will never stay at a Hyatt House again if this is what is to be expected. The parking situation was not good.

Plussat: The location

Miinukset: Front desk ladies were rude and didn't even acknowledge me as I entered. On top of that..I stood in front of them for 2 mins or so trying to check in and use the restroom..there were four females at the front desk and not one spoke to m

Plussat: Everything great place

Plussat: bedd and pillows

Plussat: Great hotel!

Miinukset: The rooms definitely need to be updated. It was a waste of my money.

Plussat: Hotel location was great.

Miinukset: Was disappointed room was on 2nd floor directly over a roof awning below that was a gathering place for garbage, cigarette butts, etc. We were not permitted to request a higher room.

Plussat: The breakfast was good. Location was perfect!

Plussat: Friendly and accommodating staff, especially during the Coronavirus regulations.

Miinukset: Wish breakfast had been coordinated a little better, maybe take-out in the buffet instead of the pre-packaged bags.

Plussat: The location and room accommodations.

Miinukset: We were not informed beforehand about the renovations. Due to the work being done, the restuaurant wasn't open and we didn't have access to the pool.

Plussat: Amazing view. Very happy with having a microwave, refrigerator, coffee and or tea maker in the room. It was very useful. The white bedding is my preference!!! Check in and check out was a breeze.

Plussat: Everything

Miinukset: No

Plussat: Location, ocean view

Miinukset: Beds were a little too firm

Miinukset: Toilet wouldn't stop running and refrigerator not cold enough to keep drinks cold, no control to turn up refrigerator

Miinukset: Typical 3-star beachfront hotel. Cleanliness, staff, amenities, and room were all just ok. Where it fell short was the AC unit that rattled on and off all night long and was so loud it sounded like an airplane about to takeoff. Not worth $225 if you can't sleep.

Plussat: It was right on the beach and our room had been updated and was nice The pool is nice and on the 5th floor so nice view

Miinukset: It was very under construction I wouldn't call it renovation The beds were very hard ,water wasn't very hot , parking garage was awkward, and the staff seamed overwhelmed

Plussat: Everything.

Miinukset: The construction going on.

Plussat: The location of this facility is the highlight. It was close to everything the kids wanted to do or play. The beach is well maintained and had lifeguards. The restaurant in the hotel was a little expensive but had tasty food but a limited bar. Parking was a serious bonus.

Miinukset: You had to walk thru the lobby to get to and from your hotel room, even from the beach. So soaking wet ocean dwellers mixed with well-dressed dining patrons.

Plussat: The view from the balcony is awesome. I was able to catch the sunrise. Having quick access to the beach is a plus.

Miinukset: The room are very small, and it could use some updates.

Plussat: Great view. Comfortable beds. Good location. Free parking.

Miinukset: Room was by the elevator.

Miinukset: Not the beat location. Very loud guests in the halls in the middle of the night.

Plussat: The room was clean that's about it

Miinukset: Indoor pool not warm in fact cold, leaky sink in our room and a marijuana smell in the hallways. Completely dissatisfied

Plussat: The bed was very comfortable.

Miinukset: Smoking areas.

Plussat: The staff was fantastic! Access to the beach is so wonderful!

Miinukset: No complaints!

Plussat: ;ocation

Miinukset: The room was not clean by ANY standard. Hair piled in the bathroom told the manager he said he would have someone go up and clean it while I was out, got back still wasnt cleaned.

Plussat: Location and the floor I was on were satisfying.

Miinukset: I asked for a plunger Saturday around 2pm and didn’t get it until about 9pm. I went down to talk to the front desk numerous times and they kept saying they would send someone up. Later I come to find out the at the maintenance person in duty marked us down saying he brung it to us. I talked to front desk when leaving to say I didn’t want a discount because of the mishap, but only to get a good deal on my next stay and haven’t heard back yet.

Plussat: Oceanfront. good location. right on the boardwalk.

Miinukset: didn't like being on the 16th floor. Too high. No Microwave. Room and balcony are small. I was told bottom line including everything that it would be $166. That was incorrect, it was $181. Also being there during Gov. Northam's orders to stay at home and bars and restaurants were closed was not enjoyable either.

Plussat: The bed was comfy and the view was great. We were placed on the 18th Floor

Miinukset: Front Desk experience - upon checking in, the front desk rep focused more of what wasn't available vs. what was available. It was confusing. Re think how you deliver your message at check -in during these times of COVID. Train staff to deliver a more positive message or have signage placed around hotel. Room - I could tell the room had not been walked prior to our arrival. The frig was still unplugged. I had to get on may hands and knees to plug, there was a towel in the frig and door was open; no shampoo. I called several times for guest services but no response. The curtain was broken. It could have been a safety hazard because there was too much cord on the floor; Clock was not set to the correct time; we could not sit out on our balcony during our 1 night stay because of the POT SMELL! We could smell at all times on our balcony. The minute we arrived, during the day and especially at night. We had to close the door because the smell was so overwhelming. Management - I did not see many staff checking and securing COVID safety. When getting coffee on Sunday, I saw a guest with no shirt on. I noticed guests walking around the lobby with no shoes on. There seemed to be a lack of concern for safety. When getting on the elevator, people wanted to "pile in". We politely had to say no due to distancing. Some guests had mask and would wear them and others did not. Guests were offended when told no - too many on the elevator. You should have a policy in place and signage of expected Etiquette during this time of COVID. I was disappointed with the experience and will not be back. Open when you are ready, staff is trained, rooms are checked and there is a clear policy of COVID safety and COVID etiquette. I believe you opened too soon without a clear plan of how to provide a pleasant and safe hotel stay. It's hard for everyone but, GM needs to rethink how things are done and in some instances not done to maintain the Hilton brand image

Plussat: The room was spacious and the ocean view corner has a great view. The employees there for the most part were very pleasant

Miinukset: I had to switch rooms cause the first room was infested with bugs. I told the front desk they stated that I was in a vip room and they like you keep the balcony door open. The second room was better there were no alive bugs all the bugs I saw were dead. But the hotel has a bad bug problem.

Plussat: I was beautiful very spacious nd the location was perfect

Miinukset: I to go get extra towels. It was only one in my room nd i didn't have no trash bags.

Plussat: Location, location, location, awesome infinity pool

Miinukset: Dirty bathroom on arrival, expensive price, you pay for parking.

Plussat: Location

Miinukset: Proximity to sand dredging one block away. It turned the surf black when they were dredging. They moved operations directly in front of this hotel and closed the area the day we departed. If that had occurred while we were there that would have been bad!

Plussat: The view of the ocean was spectacular.

Miinukset: My bed was dirty, brought sheets to remake myself. No towels in the bathroom. Vending machines and ice machines out of order on multiple floors. Walked to floors 8, 9, 10, &11. No room service and no answer at the front desk.

Plussat: Staff was friendly and professional

Miinukset: Room smells a little. Can hear neighbors.

Plussat: Room was comfortable, staff interactions were professional and friendly

Miinukset: Oceanfront room booked, but was actually a room with a view of the ocean. Noisy in the hotel

Plussat: Restaurant availability Indoor outdoor bar

Miinukset: Could upgrade beds to queen

Plussat: It was clean and it offered everything I needed.

Miinukset: The parking was in a garage, I had to take an elevator to the passageway from garage to hotel and then an elevator to the lobby. There is no direct way or area to park in the front. There were no signs to direct you so I had to ask parking attendant.

Plussat: We were VERY unhappy with this hotel. Had we known that there would be extremely loud music until 11:30pm then announcers for a marathon right outside our patio VERY early the next morning we would have NEVER selected this hotel. Poor customer service als

Miinukset: We were VERY unhappy with this hotel. Had we known that there would be extremely loud music until 11:30pm then announcers for a marathon right outside our patio VERY early the next morning we would have NEVER selected this hotel. Poor customer svc also

Plussat: Great Ocean view right next to the pier. Comfy room, very friendly staff.

Miinukset: Bathroom sliding/roller door had a broken roller guide bar and kept jamming up the door. I'd recommend they just do away with that over complicated system and add a curtain on a rod. Same about of coverage and less cost to maintain. Over all maintenance could be better at this best western. Doors were the main issues. Both the blacany and main door didn't shut all the way without force. Bathroom counter was a little high up from the floor. If anyone has a child under 10, they wont be able to reach the sink. No step stool for them in the room.

Plussat: The location to the beach and boardwalk was excellent and the staff were fantastic and attentive to anything we needed.

Miinukset: The hotel was in the middle of a renovation and was very messy/dusty which included a construction cart that sat in the hallway for the two days we were there.

Plussat: Right on the beach, close to the little shops

Miinukset: Our floor smelt like straight of marijuana and we had two little children.

Miinukset: Pool was not heated was pretty cold but the kids still enjoyed the fun.

Miinukset: Great Hotel

Plussat: I changed room two times..For 244.00 a night not worth it at all..

Plussat: The staff.

Miinukset: Yes!!!! My reservation had pictures of a balcony room...where it says room photos. They put me in a dungeon!!! No balcony, no elevator!!!!. I paid $22.00 more to get a descent room.

Plussat: The room was big.

Miinukset: The room I had was not only hard to find, but really dated. I hardly had a view of the ocean from the room.

Plussat: Oceanfront location on Virginia Beach and excellent breakfast options.

Miinukset: Everything was fine

Plussat: Clean rooms!!! There needs to be a door on the vending machine a ice maker. Every time people get ice it would wake you up. Early in the morning

Plussat: That it was close to the beach and restaurants.

Miinukset: The staff was really rude and nasty.