Arc The.Hotel, Washington DC

The staff is very nice, friendly, helpful and polite.

The parking fee was a surprise for me. 50US$ per night. So the next day, I roam around to park it elsewhere but I realized that it was a fair price in comparison with other public parking and considering that it was directly at the hotel.

The room is very spacious, the decoration is perfect, classy, super comfortable, amazing location, coffee machine is very good. The bed and TV are bigger than most hotels. The bathroom couldn’t be better. The amenities are very good. It has everything you need with a touch of care. I loved how they take care of details.

They charge your credit card 150 usd upon arrival, which I was not previously informed. They release it on check out though. The lady at the front desk in the afternoon could be a little more friendly. The morning staff was fine. Doorman always smiling super nice.

The staff at both the hotel and restaurant were friendly and professional. My room was clean and comfortable. The lobby smelled nice when I entered.

I didn’t like my food but that’s just personal preference. I didn’t like the amount of the charge for incidentals places as a hold on my card and that it wasn’t made clear at the time of booking. My room was at the end of a long dark hallway and I was traveling alone, but I think they were maybe trying to give me a nice view. I had s nice big window and I enjoyed watching the going’s on outside.