Woburn hotellia

Plussat: View of the Harbor was amazing

Miinukset: No

Plussat: We liked everything in here: location, staff, restaurants, organization. We felt relaxed. Thank you very much!

Plussat: Excellent room, staff, location and view.

Plussat: Beautiful room with a fantastic view.

Miinukset: Several small problems like unfriendly staff at breakfast reception and very long wait at breakfast.

Plussat: Was clean and service was excellent.

Miinukset: Small room, no hot tub and super expensive.

Plussat: View and location

Miinukset: Room 1008 there is a service room a few feet away from the door constantly used by staff noisy makes it difficult to sleep constantly waking us up avoid this room Going to mention it on checkout

Plussat: Clean and safe

Miinukset: All good

Plussat: It was perfect, location, room, gym facilities and view!

Miinukset: Nothing

Plussat: Great room, great staff

Plussat: It was in a great location

Plussat: Great restaurants and view. Great location Staff excellent

Miinukset: I did not like daily having no towels and washcloths, everyday I had to call and then tip someone. I also thought it was ridiculous to call for a Diet Coke, I tried to purchase one downstairs, they would not sale it to me. After calling room service they came up with 2- 6 ounce bottles, no ice, then they had to get me ice because I could not get it by myself. Total for 2-6 ounce Diet Coke $20.00, then a tip, total $25.00. Ridiculous!

Plussat: We liked it had all the amenities for a great overnight stay - parking, bar, and cafe all on site, you don’t even have to go outside! And you can’t beat the location, a quick walk to all the major sites and eateries in the Seaport.

Plussat: Perfect location from which to see the whole city.

Miinukset: No

Plussat: Room, services, amenities and staff were all great. From the small details to the gym everything was great.

Miinukset: Everything was great.

Plussat: Great location. Staff were friendly and helpful. Very comfortable bed. Great bar. Good breakfast.

Plussat: Good clam chowder

Plussat: The best thing about this hotel is the no tipping policy. I have lived abroad for over 25 years and get so confused on what to tip and hate fumbling around for dollars. In addition, the reception staff were exceptional. Very friendly and helpful. I very much enjoyed the buffet breakfast. I had the pool to myself and the staff there were also really helpful. Great touch to have a dark make-up towel in the bathroom as I always feel guilty when I make a white facecloth messy with my mascara. I will defiantly be back. Thank you.

Miinukset: No complaints

Plussat: The room or facility was not worth 400 a night. I have stayed in hotels in the $250-300 range and they were much nicer. Beds terrible along with the pillows. The room was just ok.

Miinukset: I understand that it is Boston BUT the establishment is not worth over 400 a night

Plussat: Value for money, amazing. Staff amazing. The rooms were beautiful (king suite). Toys for the children was a bonus. Very family friendly.

Plussat: Great breakfast

Plussat: The service was by far the best. The extra attention to make our stay for our 40th anniversary was great. The location was perfect to walk around, shop and enjoy a different part of Boston.

Plussat: The amenities are fantastic

Miinukset: Thin walls

Miinukset: We wanted coffee when checking out. Had to leave the hotel to get it :-(

Plussat: Staff, Location

Plussat: The location

Miinukset: The room decor is dated.

Plussat: Location was excellent. Hotel was beautiful, comfortable and very clean.

Miinukset: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!

Plussat: Great location, nice having pub and restaurant in hotel and bed super comfy!

Plussat: Super convenient location. Charming hotel

Miinukset: N/a

Plussat: Great, clean, little room. Great staff. Great location near some sights and conveniences. Easily walk to Copley Mall, Prudential observation deck, Maparium, many street level spots and an actual grocery store. Free bottled water. Lindt chocolates on your pillows!

Miinukset: It was all good for us.

Plussat: The staff was extremely warm kind and welcoming. Not once did we feel we need anything. Everything was provided to us, all needs catered to. A perfect and comfortable stay at this hotel made our trip to boston memorable. All credit to the staff, they went out of their way to make us feel at home!

Miinukset: There wasnt anything that we didnot like. It was perfect! Credits to the staff

Plussat: The location. The room was large and comfortable. The bed was especially comfortable with good linens.

Miinukset: The lack of a coffee maker in the room.

Plussat: Incredibly friendly and helpful from start to finish. Every single person from the doormen to staff at reception to the concierge to the bellhop who gave candy to my daughter. Great room. Airy. Clean. Silent.

Plussat: Staff very friendly and accommodating. Got text to remind us of our reservation. Porter staff made my boys so happy that they want to come back next time to stay.

Miinukset: none

Plussat: They have gluten free toast never able to find this anywhere!!

Miinukset: The process between booking.com and hotel is confusing. We needed to leave a day earlier and no one knew how to handle this.

Plussat: The staff were very helpful and friendly.

Miinukset: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.

Plussat: The location was good and it was decorated very retro and on trend. Not a typical hotel chain where everything looks the same. I also liked that they had complimentary coffee and water in the lobby and the room.

Miinukset: The fan was broken in the room and I mentioned it to two people at the front desk. Both said that they would send someone up with a replacement. That did not happen. Front desk associates were chatting with the valet or using a personal cell.

Plussat: The ambiance, the whole deal except getting out of the parking lot was perfect!!

Miinukset: If it could have been less expensive, I would be there every week❤️

Plussat: Staff and location

Miinukset: Room cold but they gave me a heater that helped

Plussat: the way the hotel had a theme of music and was different to normal

Miinukset: When we got there, there was another charge of $16.00 to use the pool and bar which we were not told about previously. Also we used the pool but there was nowhere to get drinks until 5pm, would have been good to have somewhere to get drinks.

Plussat: The theme of the hotel was excellent

Miinukset: Expensive parking for a hotel that is not in the center of downtown Boston

Miinukset: Being baseball fans, being next to Fenway was phenomenal. Whole music idea of The Verb helps set it apart. Staff was extremely kind & helpful. Bed & pillows were very good for sleeping.

Plussat: location, friendly staff

Plussat: The vibe.

Plussat: Location amazing, right under Fenway Park and loads of food and bars within a walk. Good regular shops nearby too, and Subway only a 7/8 min walk away.

Miinukset: Breakfast was a great variety if you like different types of brown. No continental or cooked. Milk was never hot enough to soften the porridge.

Plussat: The music theme was awesome and well pulled off! The hotel was funky and fun, the staff were warm and friendly, the ambiance was relaxed and cool.

Miinukset: Wish the pool area stayed open at night, not necessarily for swimming, but for sitting outside and chilling.

Plussat: the mattress were like sleeping on the floor. The pillows were awful.

Miinukset: The price was not worth the room and service we received. They said breakfast was included but the place next door closed at 10am.

Plussat: Staff was great ! Great location next to fenway park! Great retro vibe!

Plussat: Location. Plus it is a nice hotel.

Miinukset: No.

Plussat: Did not have breakfast

Miinukset: More dining options

Plussat: The hotel was beautiful and the staff very helpful !

Miinukset: The cost of the parking. Unable to park our own car. Wish I had looked for other options.

Plussat: Location city

Miinukset: City room side too noisy Huge room 556 but lacked any decent seating a sofa please would help

Plussat: Location superb, bar great and all amenities we needed

Plussat: There was breakfast?

Miinukset: That I didn't know there was breakfast.

Plussat: Location& staff

Miinukset: Tub drain didn't work

Plussat: Checkin was so professional and efficient. These people know how to treat guests. The concierge was so kind, he made dinner reservations and even had a complimentary dessert sent to the table. I can't say enough about the staff at the Intercontinental.

Miinukset: Nothing

Plussat: Beautiful hotel. Great location. Everyone was extremely helpful and friendly. Would 100% stay there next trip to Boston!

Plussat: Nnnn

Miinukset: $44 per day parking. A rip off

Plussat: Excellent property

Miinukset: No

Plussat: Lovely bathroom and very comfortable tub!

Miinukset: Our bed was just a little stiff.

Plussat: Amazing staff

Miinukset: Bathroom was very cramped

Plussat: Staff especially the doormen and valet, cleanliness, decor.

Miinukset: Room and bathroom a little small for three people.

Plussat: The very best thing was the bed. Super comfortable pillows and luxurious linen on the bed and in the bathroom.

Miinukset: The view from my room.

Plussat: The location was good, staff were helpful and friendly

Miinukset: The bathroom was tiny!

Plussat: Lovely heritage style accommodation, large rooms, very comfortable and close to major places of interest. Excellent restaurant on site.

Plussat: The hotel had a classy, historic feel to it, with nice furnishings and very clean.

Miinukset: I was disappointed that there was no common space where you could sit and relax outside of your room. I didn't realize that this was the case before booking; I just assumed it would have a sitting area. Also small bathroom with too little counter space.

Plussat: Staff, service and location were excellent

Plussat: Excellent Location Great Friendly staff always smiling Rooms are large and very clean and comfortable Close to Newbury Street for shopping and dining

Plussat: This is our fifth time staying here. It is the only place we look to stay at. The location is close to everything. If you love to shop, Newbury Street has great shopping and restaurants. Fenway Park is close by. 15 to 20 min. walk to the commons. You can stroll along the Charles. It is very close by. The staff are so friendly and accommodating. They always greet you with a smile. Anything you need they will be there to help. The rooms are very clean and spacious. We just have them park our car and leave it until we are ready to go home. You can walk anywhere or they will get you a cab, or you can Uber. There is no reason to drive if you don’t have to.

Miinukset: The only thing I would change are the pillows. They are feathered. I like firmer pillows.

Plussat: The location is excellent. Close to Newbury Street shopping. Easy access to the T. The rooms are spacious with beautiful bathrooms. Full of charm.

Plussat: Location, ambiance, Uni restaurant. Pleasant/helpful staff.

Miinukset: Overpriced at $---/night.Small dark room w/dark furniture. Tiny bathroom not adjacent bedroom & w/ no tub/skinny shower. Bathroom sink clogged (someone came to repair 2X, still clogged). Door chain lock broken. Fridge door wouldn't close properly.

Plussat: Style and ambiance

Miinukset: Lifts a little slow. Quaint and in keeping with style of property

Miinukset: The gym is very small and needs a renovation.

Plussat: Fabulous bedroom room beautifully decorated and spotlessly clean . Staff so friendly and attentive. Food delicious and bar area relaxed with a lovely atmosphere .

Plussat: Location

Miinukset: Staff attitude ranged from amateur to obsequious.

Plussat: The property was great and the staff was exactly what you’d expect from the Four Seasons. They made my birthday feel special.

Miinukset: I came to the realization pretty quickly that I was paying for the hotel “name” and the real estate. I’ve had much nicer accommodations in far less expensive hotel brands. But hey, now I can say I’ve stayed at The Four Seasons.

Miinukset: We where the only black ppl there an they treated us as if we just walk in off the street an tired to get a room without paying for it

Plussat: The bed

Miinukset: The view of the room in addition to the noise from ac machines on top of the podium.

Plussat: Staff exceedingly attentive. Every individual was delightful and willing to please. Location was superior for our needs. Dining room was comfortable with a pleasant view of Boston Common. Also enjoyed the bar area.

Miinukset: Room layout was odd, with the bathroom right next to the bed. Restaurant dining options were limited. After checking in, after traveling all day we were looking for a light meal and ended settling for a hamburger and a bowl of soup. We found the in-room dining had different options and wonder why these were not available in the restaurant. Food and beverage prices were high even by hotel dining standards. Lobby was sterile and not very comfortable.

Plussat: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Plussat: Great service!

Miinukset: Attention to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15 USD.

Plussat: Good

Miinukset: Nothing

Plussat: breakfast is good and so is the location, service

Miinukset: price, value for money. too many brands out there offering similar levels of service 15% chepaer

Plussat: The Spa was incredible!

Miinukset: The staff who seated me to my breakfast table, she was VERY arrogant. and unfriendly. MO should replace this staff. Maybe she looked down on asian chinese . I saw she treated other american guests with smile but not me.

Plussat: Wonderful hotel in a central location. Service was impeccable.

Miinukset: The lobby bar is a little dark. Too bad it doesn't have better views.

Plussat: Everything

Miinukset: Nothing

Plussat: The in room dining food was surprisingly poor, After having Easter brunch at your hotel this Year, the best food ever!, I was looking forward To your in room menu after two long days of Meetings. I own three rests, your chef in charge Of this menu is not paying attention to his food. Your line cooks did a great job, it was the protein In each meal that should have never been served.

Plussat: Lovely decor Convenient location Good restaurant Spa

Miinukset: Nothing

Plussat: Excellent. Well-cooked, every time.

Miinukset: The price was a bit high...

Plussat: Location, rooms, staff

Plussat: Hospitality

Miinukset: The quality of room service food

Plussat: Everything

Miinukset: Nothing

Plussat: Awesome bed, liked Nespresso machine, employees were outstanding and very accommodating. John and other doormen very friendly and informative. Lobby staff fantastic. Felt very safe during Marathon. The system they had in place was very smooth for customers. Wednesday run was unexpected and a beautiful way to see the city. Lobby floral arrangements outstanding. Gym super nice.

Miinukset: Pillows too big and hard Lights too complicated to control

Plussat: Location is great for North End Italian restaurants and waterfront.

Miinukset: Room not cleaned by the time we returned from a days exploring. Reception staff hit and miss.

Plussat: Close to everything!

Plussat: I loved how we could walk everywhere from our hotel. The bathroom was gorgeous and the bed was comfortable (:

Plussat: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..

Miinukset: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.

Plussat: The location and the staff was very friendly

Plussat: Decor Cleanliness location

Plussat: Had an issue with the room but staff took care of it in an appropriate manner

Plussat: The property was walking distance to everything we wanted to see in Boston and the surrounding areas. If you ventured outside the city it was just a short Uber/lyft ride!

Miinukset: The keycards were a little confusing at first but it was not at all a major issue.

Plussat: The location was fantastic. Right outside the Boston Garden. The hotel was very clean and up to date. The woman who checked me in (I believe her name was Thy) was so incredibly kind. She was amazing. I was there with my wife to celebrate our birthdays plus our anniversary and she gave me a room with stunning views. Really made the experience great. The restaurant in the hotel (The Bistro) makes delicious food. I really enjoyed this hotel and I will definitely be staying there again when I visit Boston.

Miinukset: Not having free parking

Plussat: Not only was the hotel super nice and clean, but the staff was amazing!

Plussat: The location was so convenient to everything. The staff were very helpful. The facility was very clean. The restaurants were great!

Miinukset: The rooms could have more towel racks and more electrical outlets.

Plussat: The location is perfect to explore Boston. The nice welcome - special thanks to Ophelia. The style of the hotel.

Miinukset: Valet parking pretty expensive. Lower levels can be noisy because of subway - upper levels are ok though.

Plussat: Great location with everything close by. Would stay here again if I was in Boston.

Miinukset: The shower needs a better screen. Water gets on the floor.

Plussat: Tv was awesome Clean rooms Friendly staff

Plussat: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.

Miinukset: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!

Miinukset: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.

Plussat: Location

Miinukset: Breakfast was in the café. Not a great choice of Food.

Plussat: The location

Miinukset: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing

Plussat: Location....excellent Very comfortable room. Housekeeping was very good

Miinukset: Coffee shop attached to hotel was lovely but very pricey.

Plussat: The beds were comfortable for me. The rooms big loved the tv. The staff was very accommodating and the hotel is located in a fun area.

Plussat: The hotel is centrally located in downtown Boston and was an easy walk to all the sites we were interested in seeing. Close to the Freedom Trail, harbor area, North End, and Beacon Hill so loved the convenience. The staff were friendly and prompt in responding to our needs. The room was clean, comfortable and spacious.

Plussat: I loved how clean it was, and everyone so friendly! I told them we were celebrating our honeymoon and they sent a nice card and bottle of prosecco to our room.

Miinukset: A tad spendy compared to some places I've stayed. I don't like that it was Saturday night and the bar closed at 11pm even though there were several people sitting there drinking. The coffee shop closes early as well 630pm. However you can walk down the street and get coffee or drinks elsewhere.

Plussat: Location - easy to get everywhere!

Miinukset: One of the headboards looked like it was damaged and I did not notice until I moved a pillow.

Miinukset: Gym very small and too crowded

Plussat: We ordered a bagel with butter to our room and it was $16. That’s ridiculous! Also very difficult to control room temperature. Raise the thermostat one degree and it’s a sauna. Drop it one degrees and it’s an icebox.

Plussat: The air conditioning worked well.

Miinukset: Love Loew's hotels. However, this was one of the lowest quality ones I've ever stayed in. A glorified Hampton Inn, if even that. Avoid.

Plussat: Service was excellent everywhere: front desk, bar, restaurant.

Miinukset: No

Plussat: Wonderful BIG bathroom - excellent!!! Very good position in town!!!

Miinukset: Nothing to highlight

Plussat: The personnel is great!

Plussat: Super friendly staff. Let us check in early. Very clean and quite hotel.

Plussat: Comfortable and clean

Miinukset: Room view was poor

Plussat: No free breakfast. Located well with nearby airport bus exppress.

Plussat: Good safe location Not many shops/ restaurants near by but walkable to subway

Miinukset: Area a bit qeiet

Plussat: Spotlessly clean, helpful staff, onsite bar & restaurant with lovely patio area

Miinukset: Overpriced in-room water - $8 a bottle!

Plussat: The staff was friendly. Everything else was lousy. We ended up staying at a different hotel even though we prepaid for this one.

Miinukset: The hotel was rather old. Our first room smelled very musty. They kindly relocated us to another room, which was less musty smelling. Another couple was also relocating for the same reason at the same time. The pink taxi was not available bc no driv

Plussat: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Miinukset: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Plussat: It was a big hotel and was full - but it seemed like we were the only ones there. Minimal noise from other rooms above or beside ours. The Room Service was excellent.We came to see a doctor at MGH but enjoyed the city and could easily walk everywhere.

Miinukset: It was expensive but worth it!

Plussat: the friendly staff and beautiful reception areas

Miinukset: faultless

Plussat: The location, the bedding, the ice in container at night, the slippers, along with the chocolate .

Plussat: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Miinukset: Nothing.

Plussat: Very accommodating staff, good location,clean room

Miinukset: I wish the room had a small fridge to store leftovers

Plussat: 1). Location! Downtown Boston is an incredible location. Close to 'everything'! 2). The staff, at all levels were very welcoming and professional.

Miinukset: The cost of breakfast

Plussat: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!

Plussat: Staff was very friendly and enthusiastic

Miinukset: Dated & Tired, especially considering the price tag

Plussat: location

Miinukset: Unhelpful front desk

Plussat: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Miinukset: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Plussat: They have livings out side where ine can smoke

Plussat: Location is excellent and the hotel felt cozy and inviting.

Miinukset: Breakfast service was a little slow.

Plussat: Location Staff Spacious room Service

Miinukset: Not being able to open window.... it should be restricted but possible. Too much noise from nextdoor neighbours, so they’d better invest in noise reduction. You can hear people talking in the other room....

Plussat: Hotel staff was very accommodating with all our requests. We had a great time

Miinukset: Pillows

Plussat: Quaint property situated close to Boston activities. Nice afternoon wine and morning coffee offerings.

Miinukset: Nothing.

Plussat: great location - very helpful staff

Plussat: Was very comfortable and elegant

Miinukset: Spacious and good looking

Plussat: Staff consistently demonstrates EXCELLENT customer service

Plussat: The location was excellent, very close to Harvard and MIT. The staff was so helpful and friendly, went out of their way to assist us. We hugely enjoyed the perks of Kimpton : the bicycles, the wine hour, and the polaroids. We loved it!

Miinukset: It was excellent!

Plussat: Location and facility

Miinukset: Thin walls between the room

Plussat: Staff was excellent! Parking cost compared to other 4 stars in area.10.00 credit!

Miinukset: Bathroom shower! Not clean enough. Internet was not allowing us to connect.

Plussat: SERVICE IS OUTSTANDING

Plussat: Hotel vibe and decoration

Miinukset: Unpersonal chck-out process

Plussat: Quiet, clean. Good location. Nice restaurants. Great gym.

Miinukset: Beds were very soft—hard to sleep. Staff was not exactly consumer-friendly. They were “officially” pleasant but not helpful. Eg. I was initially told that I could extend my stay in the same room as it wasn’t booked. After I booked a room online (at their request) I was told I’d have to pay $50 more to extend my stay in the same room even though it was going to be empty. (Our room had two beds vs one king).So we would have had to pack everything up and move for one night—why? They called back and agreed to let us stay in the room we had but it made for a frustrating experience. Why charge more for same room with different numbers of beds if they are all empty?

Plussat: The location

Miinukset: To have separate space for the event attendees.

Plussat: Nice comfortable hotel with good location near Harverd square.

Miinukset: little bit old Hotel with some noises at night from the equipment inside the Hotel.. but nothing major.

Plussat: Great restaurants in Hotel.

Miinukset: Pricey.

Plussat: I liked the location being so close to Harvard. The room was great and fell a notch above what I was expecting.

Miinukset: The pool was not part of the hotel but connected and therefore had weird restrictions on kids using the pool.

Plussat: The bedding (down comforter, great pillows), and the air quality/climate control were outstanding. The room was spacious and beautifully appointed, and the bed was actually more comfortable than my bed and home (and I'm fussy). The pool was excellent.

Miinukset: No coffee maker in the room. Refrigerator packed with overpriced bar stuff. I was annoyed, but the NY Times outside the door in the morning put the smile back on my face.

Plussat: Location is good, close to the red line, 10 min with underground to Boston city center. Breakfast was good but it was not not included into the room rate, free coffee is provided in the restaurant for the guests, but we were not informed about this.

Miinukset: The personnel on the reception and portier could be a bit more friendly and helpful.

Plussat: Location! Location! Location! And the view.

Miinukset: Expensive sleepy breakfast arrangement. No in-room coffee maker, and a "hidden" free coffee area.

Plussat: The rooms were great.

Miinukset: The pool wasn’t good at all. Very limited hours. It was really a pool for the gym. A bit misleading.

Plussat: The bed! The TV in toilet!

Miinukset: No

Plussat: Excellent location! Comfy beds

Miinukset: I missed a refrigerator in the room I could use, and coffee-making facilities

Plussat: Every aspect of the hotel was great!

Miinukset: The chlorine smell in the pool area was very strong!

Plussat: Location was conveniently located near Boston and easy to find.

Plussat: The one bedroom suite with kitchen was so nice! I wish we were staying more than one night. The breakfast had the best variety I've seen in a breakfast included hotel. The staff were extremely friendly and upbeat. The hotel was really clean.

Miinukset: I booked for the pool, but the water was cooler than bath water and a bit too cool for me. But, others may not have minded.

Plussat: Stay was perfect! Could not have asked for anything better.

Miinukset: can't think of anything

Plussat: Excellent breakfast. Easy on and off of I93 and quick access to I95. Kitchen was fully stocked and ice maker worked. Person behind counter was extremely efficient both at check-in and checkout. Everything in room was in working order - even tv remotes.

Miinukset: Just a suggestion - it would have been nice if ice was already made in the freezer upon our arrival.

Miinukset: This place is a catfish. The rooms looks huge in pictures but in person it is very small. No hard candies. No microwave popcorn. Thank God the toilet was right next to the bed I almost had my own privacy. Hallways smell weird and carpets are ugly and I almost forgot ..... supposed to be a queen bed and it was actually a full.

Plussat: All that was listed and very clean

Miinukset: charged extra $10, need to make a call:( toilet not working

Plussat: We were looking for a place to stay outside Boston and came across this hotel. Our room had two bedrooms, two bathrooms, living room and kitchen. They serve breakfast with both hot and cold items every morning. The parking was free. It is located close to a commuter rail station , but we drove 15 minutes to the Wellington T stop on the Orange line. I would recommend this hotel to anyone looking to go to The Boston area

Plussat: The hot breakfast was included and it was delicious. The dining area was clean and comfortable. Our room was great! The beds were comfortable and clean. We were there for 4 nights and our room was touched up every day with fresh towels, the trash emptied, and the beds were made up. The location itself is very convenient to the I-93 and I-95 as well as the Anderson/Woburn Commuter rail that takes you right into North Station in Boston. I will definitely stay at the Residence Inn In Woburn again!

Plussat: Clean and comfortable . The breakfast was great! The staff were helpful and very friendly!

Plussat: Clean and comfortable. Staff was fantastic so friendly and accommodating. Definitely a great experience. Highly recommend.

Miinukset: Absolutely nothing.

Plussat: Staff very attentive and friendly.

Miinukset: Rooms could have been cleaner. Strain on couch. Rugs very dirty as or socks turned black even though rugs very vacuumed. Some dry food splatter on cabinets. Microwave old and all scratched. Free breakfast not that great.

Plussat: Mattresses were old and uncomfortable- woke up with back pain. No flowers or candles in room as advertised. Poor location for fireworks viewing as advertised as only a handful of people could actually see them. Not up to the standards of a luxury hotel and I’ve stayed at 5 star hotels around the world.

Miinukset: See above.

Plussat: Very good Location and a lot of history

Miinukset: Very well keep ...

Plussat: Hotel in a great spot staff really helpful and friendly room a very good size very comfortable

Miinukset: No bar to meet our friends we visited

Plussat: The service was incredible. And the attention to detail throughout the hotel and the staff was above and beyond.

Miinukset: No - it was great!

Plussat: Location, staff excellent, car service available great.

Miinukset: bed was so uncomfortable one of the worst in recent experience - sunk in the middle and was not a king. the bathroom was pokey. no heated floors and no double basin. the fire place in room didn't work.

Plussat: Quiet comfortable room

Miinukset: $7 for a cup of coffee and having to ask several times for a refill - just leave the pot!!!!!

Plussat: The location was perfect and most of the staff was very nice.

Miinukset: I paid when I booked my trip but when I went to check out, they said they had no record and were going to bill me another $2,200. They were slow to resolve but was ultimately taken care of. Rooms are SMALL!

Plussat: We loved the location in Beacon Hill and the Moo restaurant.

Plussat: The hotel personnel was extremely friendly.

Miinukset: The whole hotel is old and looking a bit tired. Although the room size was great we didn’t feel very comfortable. The restaurant had a strange smell so we didn’t try it.

Plussat: The bed was comfy there were no relaxing reception areas The lifts smelt of smoke Breakfast not included The trash lorry was right outside our room and woke us at 4am

Plussat: What a lovely hotel! It’s so unique, the staff are helpful and made me welcomed

Miinukset: Nothing!

Plussat: staff were great and hotel is in a great location. would happily recommend and would happily revisit! Hotel has a fantastic character!

Miinukset: Nothing

Plussat: Love this hotel. Great location. Best hotel near Boston University!

Miinukset: No

Plussat: Beautiful place. Loved the location!

Plussat: The living room area with its own tv The lobby and its very inviting seating areas The thick drapes separating the room from the living room 2 tvs

Miinukset: The bed was too soft and was sagging a bit towards the center Lots of towels provided Fast service

Plussat: The staff were all friendly, convenient to shopping, Fenway, and restaurants!

Plussat: Staff was awesome and within walking distance to most attraction

Miinukset: Restaurant gets packed at night

Plussat: Great beds, even the rollaway . Prompt service with check in and out.

Miinukset: No coffee anywhere other than room service or a walk next door.

Plussat: Location near BU university and red socks stadium

Miinukset: The service not what I was expecting no breakfast area they give you chip to get coffee and cookies next door restaurant Paying $.600 a night should receive first class service.

Plussat: The location was great

Miinukset: For the value of money not worth the stay No service no breakfast area Just Sleeping hotel. Paying $.600 a night was expecting first class service.

Plussat: Location and hospitality

Miinukset: When asked for dental kit ,we had stepped out . I had expected them to come back with it or leave a note but they entered room in our absence and kept in the bathroom . Found it little intrusion

Plussat: The staff was extremely friendly and courteous. The Valet parking was amazing! Snacks at check in was a bonus. Will absolutely stay again when I visit my daughter at school.

Plussat: Was not crazy about the food at Eastern Standard. The bed slept great!

Miinukset: Food

Plussat: Location, facilities and staff

Miinukset: The extra $25 a night Resort Fee is such a ridiculous way to tag on extra cost. Get rid of it.

Plussat: Location excellent

Miinukset: Stayed here a couple times before great stay, it had been a few years since last stay not as welcoming this stay noise in hotel was almost continuous till 2 every night tv in room wasn't working corectly but that was taken care of quickly. For the money not what we were used to from this hotel.

Plussat: Big clean room. Outdoor common area by pool. Good access to public transportation.

Miinukset: Crowded hotel and hotel area.

Plussat: fantastic location in the heart of Boston Harbor district. Many good restaurants and attractions within walking distance. Great views of the water and downtown.

Miinukset: no

Plussat: location

Miinukset: TV was broken KEURIG coffee maker broken

Plussat: Location, staff, restaurant

Plussat: Nice room, good view and location. Staff were very helpful. Concierge Jeffrey was very helpful in obtaining our boarding passes since business center was closed for repairs.

Miinukset: Had several instances where room keys didn't work in elevator or room entry. Room was hot, AC didn't seem to work the first night. Complimentary or more reasonably priced breakfast would have been nice considering we paid for 2 rooms. $29 per person

Plussat: Room was comfortable but it was right on top of the restaurant awning. Hotel was very clean , the staff were very courteous.

Miinukset: The small refrigerator in the room did not work well . We were unable to use it at all.

Plussat: Great staff. Very friendly and helpful with directions and restaurant recommendations

Miinukset: Offer guests morning coffee from the restaurant , instead of directing everyone to the onsite Starbucks or telling them to drink the in room "coffee" !

Plussat: The bed was very comfortable. The location is fantastic.

Miinukset: The view was disappointing. The bar inside clises pretty early. No bathrooms except what is in your room so if your friend is in the clear glass shower, you cant even go to the bathroom anywhere!

Plussat: The whole stay was great, the staff a d the food was wonderful rate a 10!

Miinukset: Nothing!

Plussat: We thought the prices on the breakfast menu were a bit steep, along with the children’s menu as well.

Plussat: Location perfect! Loved walking to aquarium and shops and restaurants at Quincy market and boat tours ! Hotel was clean. Room small but was fine to sleep 4, not much drawers no dresser, just two smalll drawers under tv. Pool small so too crowded

Miinukset: Pool too small

Miinukset: Sheets smelled like urine, unfriendly front desk person upon check in, we were first given a depressing looking handicap room (asked to be switched which we were -to ANOTHER handicap room) ZERO customer service! Room stuffy and sheets smelled like urine.

Plussat: Clean and friendly staff.

Plussat: Spacious room and serene environment

Miinukset: Coffee maker looks dirty and old , shd provide a small kettle

Plussat: Great place very clean and great staff has ever here

Plussat: Bistro: Fair. Just ordered a muffin and scone with coffees. Waited more than 20 min for the items. Would like to see complimentary breakfast...or at least coffee in the morning.

Plussat: We had a great time. The kids loved using the pool.

Plussat: I loved the room , the bed was very comfortable and I liked how the hotel wasn’t to far from places I wanted to go overall o had a great stay

Plussat: The hotel was very nice & modern, very clean. Staff was extremely friendly & helpful. The location was great to go into downtown Boston & the price was great! We would definitely stay here again.

Plussat: Room was comfortable and clean. Staff was helpful

Miinukset: The hotel was far from any restaurant or place to buy anything. You were stuck in the hotel and eat the food if you didn't have transportation and traveling alone.

Plussat: Clean, great location, friendly

Miinukset: Lack of food options

Plussat: The professionalism of the staff

Miinukset: The was a beetle in my room

Plussat: The staff is excellent. She is very helpful and willing to take extra time to explain the local area and help with other changes.

Miinukset: No

Plussat: Breakfast was excelkent. Every taste was provided for. Staff were unfailingly friendly and helpful.

Miinukset: I couldn't find fault with anything.

Plussat: Location

Miinukset: Had to ask them to clean the room as they forgot on the first day and then they were not overly enthusiastic to do so

Plussat: Great location in Kendall. Convenient to MIT. Very good breakfast. Super friendly staff in every area, especially the front desk, cleaning service and breakfast food severs. Our room was very quiet and we got a good rest

Miinukset: Room not updated with usb plugs. No suitcase stands for our bags.

Plussat: Big room and with a kitchen

Miinukset: None

Plussat: Desk staff was friendly and fast.

Miinukset: No coffee in the room - just a coffee maker! BOOOO!!

Plussat: Possibly the most genuinely nice front desk I’ve ever seen

Plussat: great breakfast

Plussat: The staff always so nice and very helpful!!! Room clean, food good, great location

Miinukset: Having to leave heehee

Plussat: The staff at the front desk was fantastic. Every request/question was answered promptly and professionally.

Miinukset: One of the room keys was not working.

Plussat: Excellent accommodation. Friendly and very helpful staff. Convenient location close to Red Line Station with direct access to city centre. Excellent value

Miinukset: Absolutely no negatives !

Plussat: Located in the peaceful MIT community, there's a nice small garden outside. Staffs are very friendly and helpful. Room was comfortable and very nice for staying with family. Easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; It's always cozy and for a short breakfast~ love this place and hope to come back again in the future.

Plussat: This hotel is very close to MIT. Hotel was quiet, room was large and breakfast was very good. Service was quick. This was our second time staying, if we come to this area again we will definitely stay here again. Enjoyed our stay.

Miinukset: Everything was perfect for us.