Abbotsford hotellia

Plussat: Everything. Chris and Sandie were superb, the room was exquisite with a wonderful balcony onto the garden full of birds. The bed was comfortable, the breakfast devine and the all round service exemplary. Cannot recommend highly enough

Miinukset: Nothing

Plussat: Very well equipped room.

Miinukset: No negatives

Plussat: Hospitality,very good breakfast and clean

Plussat: A tiny slice of heaven in the towN of Abbots ford bc. Tremendous place that hope to go back to!

Miinukset: Could have spent several days or even a week here

Plussat: The rooms were very spacious and beautifully decorated. The breakfast was excellent. The attention to detail throughout the entire building was amazing.

Miinukset: Nothing....

Plussat: Everything at Brookside Inn surpassed my expectations. The hosts were wonderful, the breakfast was fantastic, the snack plate in our fridge was a godsend. Even though it's a wonderful, romantic leisure spot, we were there for business and it met all of my needs and was one of my best work travel experiences. I wouldn't change anything.

Plussat: Large, clean, quiet room. Very comfortable beds. Good shower & deep tub. Continental breakfast with good coffee is great way to begin the day.

Miinukset: Coffee maker in room needs upgrade as flavour of both tea & coffee is Off! Jets in spa tub are low.

Plussat: Room was very clean. Breakfast was abundant. Bathtub was amazing super deep very clean.

Miinukset: Hot tub was luke warm

Plussat: clean, quiet, they charged us $67 for taking the plastic shampoo and conditioner, HUGE SCAM !!! I finally got my money back after phoning location is in middle of no where

Miinukset: I got charged $67.22 for the shampoo and conditioner plastic bottles, that is crazy, I phoned to complain, I got my money back, but that is ridiculous, we left the room very tidy when we left and didn't even ask for room service once when we were there,

Plussat: Convenient location. Ample parking.

Plussat: Upgraded our room from single queen to two queens

Plussat: The room was very spacious, had a setting area and a fridge.

Miinukset: No

Plussat: clean and modern

Miinukset: no

Plussat: Location

Miinukset: Pillows too thick Hair on bathroom floor Dirty mirrors Itchy bed

Plussat: Clean rooms and close to airport

Plussat: The front desk fellow was pleasant, the room was clean and pleasant to behold, everything was spotless, the bed blissful. The location was perfect (close to freeway, but not too close) and easy to find.

Plussat: A predictably nice hotel with a pretty good selection of breakfast food. Nice staff.

Plussat: Early check in

Plussat: Location was perfect for our needs. Staff was friendly. We needed free WiFi and it worked great. Free parking was nice always had plenty of spots available. It was nice having a bedroom separate from the kitchenette and living room space.

Plussat: Location & cleanliness

Plussat: Location Cleanliness Amazing staff In room washer and dryer

Miinukset: No pool or amenities for kids

Plussat: A great size room with everything you need just not having to sit on the bed to watch tv was a great bonus. Booked for one night decided after an hour to stay another night. Hotel reception great people but advised fully booked out. Returned to room got on booking.com and secured a second night. Hotel honoured the booking.

Miinukset: Na it’s all good

Plussat: Room was very nice

Plussat: Location

Plussat: Location excellent for all amenities and access to the Highway yet it was very peaceful and quiet, the accommodation itself was first class. The kitchen was lovely and had everything we needed plus the bed and pillows were super comfy. The views towards Baker Mountain from the room were outstanding and will be missed. Housekeeping was excellent, beds made every day along with fresh towels and tea towels. Couldn’t fault anything.

Miinukset: Nothing. We loved every minute of our 14 nights there.

Plussat: Decor and friendly staff

Miinukset: n/a

Plussat: Room large

Miinukset: Bed lumpy. Carpet not very clean

Plussat: the receptionist, Kimberley , was so friendly, and she impressed us a lot. plenty of car parking space, and nearby to various restaurants, and supermarkets

Miinukset: nothing really

Plussat: Staff was very welcoming, friendly and helpful. Very close to the venue Milestones Restaurant right in the parking lot Superstore right across the street Large spacious suite with kitchen Storage room right in the suite Very good value

Miinukset: A very minor maintenance issue that should be addressed (ie a broken tile in the bathroom) did not detract from the stay I have ocd and notice everything lol

Plussat: The bed was comfortable enough , the lobby was welcoming and clean

Miinukset: Given a room right next to the elevator, room was not clean

Plussat: Looks really nice, Front desk staff were really nice.

Miinukset: Booked for 3 children so assumed their was a soda bed

Plussat: cleanliness, decor and guest amenities

Miinukset: the location made it difficult to get to other businesses

Plussat: Very disappointing. We booked a king with pullout and didn't receive, false advertising. The room they gave us over the three days only got beds made and new towels. Housekeeper did bare minimum. Didn't take garbage or wipe down surfaces.

Plussat: Very clean, looks basically brand new.

Miinukset: It seemed that the front desk wasn't staffed at times I would expect it to be staffed (10AM, 11AM as examples). Staff was very friendly, housekeeping staff was friendly and did a great job.

Plussat: That the staff were very willing to offer up where restaurants and visitor centers were as well as take our picture when we asked and even suggested a great place for the shoot. We will definitely return and have already spread the good word Alan l

Miinukset: Nothing

Plussat: The bed was the most comfy I have ever slept in and the pillows were amazing! I really want to know where I can get that pillow for home. Loved the walk in rain shower!

Miinukset: There was really nothing I didn't like .

Plussat: easy, efficient, clean

Miinukset: nothing negative to say about this hotel

Plussat: Location!

Miinukset: I stay at this hotel twice a year and always request a balcony as high on the west side, Annually this is a difficult request and has never been satisfied even though I book far in advance. No really sure why?

Plussat: Location was good except for driving in and out depending on direction you need to go. Otherwise great. Mall, shopping and restaurants all near by in walking distance and nice views.

Plussat: They gave us an upgrade to a suite without even asking. The room was very clean, modern and quiet.

Miinukset: No, it was awesome.

Plussat: Easy access to and from highway and to good restaurants

Miinukset: Evening clerk made no eye contact and seemed in a great rush to get us dealt with. Not welcoming. Other staff were good to deal with.

Plussat: Rooms have been updated, comfortable bed, pool and hot tub open late, free parking, free internet and cable. The most amazing breakfast: eggs, omlets, canadian bacon, waffles berries whip cream or syrup, cereal, muffins and cinn buns, coffe/tea and juices

Miinukset: Hallways to rooms a bit dark and need updating

Plussat: Cleanliness

Miinukset: No closet and the wall light was a side table lamp not even centred

Plussat: Exactly what we wanted and as advertised. The breakfast was very good and included hot choices. The desk staff were friendly and helpful. Wish all hotels lived up to expectations like this one did.

Plussat: Close to airport

Miinukset: Bathroom door jammed One bed set up when two were expected Ceiling unfinished Loud fans Tub rusted around drain and tub drain not draining during shower

Plussat: We have travelled from the Uk on holiday travelling through the Rockies staying at a different Hotel every night. When we got to The Best Western we got a free up grade to an apartment & this was fantastic ! Didn't even know these were available. Everything about our stay was perfect ! All the staff were so helpful & professional - nothing was too much trouble. We have stayed here before 4 yrs ago & remembered how pleasant our stay was previously & was not disappointed on this visit. Highly recommended.

Plussat: Excellent breakfast!!!

Miinukset: Plumbing issues! Toilet broke when we first arrived, room was moved and two days later had to call for help as would not flush. Very poor water pressure. No comp or apology.

Plussat: All was great

Miinukset: All was great

Plussat: Really comfy beds and very clean loved the laminated floors the breakfast was awesome very quiet room

Miinukset: All was good

Plussat: Absolutely LOVED everything about this hotel! The room was amazing, and since it was a last minute booking and I was traveling alone, they upgraded my booking to a King Bed room. Such a spacious room, clean, VEGAN and organic shampoos, conditioner and body soap! (amazing) They even arranged for a taxi to pick me up in the morning to take me to the airport the night before so i didn't have to worry about it in the morning. Would recommend this hotel to anyone and will definitely be staying here again the next time i travel to BC!

Plussat: Staff friendly, place clean.

Miinukset: We were in Room 321 and all we could hear is the road traffic from the highway. Pillows and mattresses need to be replaced. Big sage in the mattress we were on.

Plussat: The room I did end up with

Miinukset: The room I was first given was in the older part of the hotel and was so moldy smelling. They upgraded me for no extra charge . The old part of the hotel is so nasty

Plussat: The breakfast was excellent

Plussat: Stayed here after a Thanksgiving visit with my son in Squamish as flying back to Ontario from Abbotsford. The Super 8 offered the best value in Abbotsford and looked like a relatively new and nice one. Well, it exceeded my expectations on all fronts and was in a very good location with easy highway access and all conveniences within walking distance! I definitely recommend this place! The pool and hot tub were both spacious, clean and enjoyable...

Miinukset: My room didn’t have balcony, which is my preference but the property has one-floor sort of motel or Inn units which do appear to offer that option.

Plussat: nice

Plussat: Breakfast was great. Room and bed was comfortable. A nice place to stay.

Plussat: ???

Miinukset: Rooms not cleaned. Service desk soso. Breakfast poorest ever.

Plussat: Staff was very nice

Miinukset: Dated. TV very small.

Plussat: The room was clean and adequate.

Miinukset: They ran out of waffles in about 15 minutes and Wouldn't make anymore. Also I had a problem with my debit card because I was out of the US. They refused to let me pay for the security deposit with cash even though the room was totally prepaid.

Plussat: Bed was comfy.

Miinukset: Towels were left behind the door from a previous stay.

Plussat: Location was good.

Miinukset: The fitness room didn't have any working cardio equipment, each day we had to recharge our card to get into our room because it kept not working. The continental breakfast was terrible. The bedding was minimal and so thin. We had to request additional blankets because we were freezing at night. This place is good for a quick over night stay if you are driving through but needs to make some improvements.

Plussat: Pool, hot tub and water slide were great. Breakfast was excellent and had a variety, plus fresh waffles! Beds were comfy, and room was spacious. Great location close to highway and border crossing.

Miinukset: The rooms were not part of the main hotel, but in the motel portion; having to walk to a separate building to eat breakfast or use the facilities was not something I expected. All of the cardio machines in the gym were out of order.

Plussat: good location

Miinukset: room was not as clean as one would expect, ie dust and dust bunnies behind doors and near beds, sheets were damp as if not fully dried after washing.

Plussat: Easy to find from the trans Canada highway. Breakfast was awesome.

Miinukset: Stayed previously and our room location was excellent, This time however, it was located just over the automatic doors to the main lobby from outside and it being a Saturday night, there was a lot of traffic in and out for smoking or whatever. We were able to hear the door open and close and the talking outside until we turned on the air system to drown it out. In your defense, it did not last too late in the evening.

Plussat: location, cleanliness, pool.

Miinukset: need more variety off food for breakfast.

Miinukset: It is a horrible area. & the smell of Kitty litter when you walk in was atrocious.

Plussat: The staff interaction was fine, some features of the hotel were aesthetically pleasing, it was quiet, lots of amenities near.

Miinukset: It was not hollow it seems on the online booking. Had to pay for an upgrade to get a room that I would even stay in. Had I not made the reservation through kayak, I would have tried to get my money back and get a different hotel.

Plussat: Nothing

Miinukset: Did not like anything. Especially for the price.

Plussat: Clean. Quiet. Friendly.

Miinukset: The temperature in the room was way to hot. The control for the heater wouldn’t adjust. Staff was in room once after first night (3 night stay), bed was sort of made and new towels. No refill on supplies at all.

Plussat: Room was cold. No way to adjust the temperature. Breakfast was minimal. Bed was ok.

Plussat: We enjoy the front desk staff, the ease of booking, the check in process. The rooms are clean and always ready. The continental breakfast is very nice

Miinukset: Room a little cold on arrival but front desk quickly resolved that for us

Plussat: The only thing good about this hotel was the staff were pleasant!

Miinukset: Carpets dirty, railing on steps loose and in need of painting, chandelier chains hanging down broken and cob webs on them. Door handle mechanism on room loose almost coming off. Bathroom in need of painting. The place is just not clean and needs updating.

Plussat: Nothing

Plussat: Close to centre of town, reasonable value.

Miinukset: Breakfast very basic.

Miinukset: The noise outside the building was horrendous. If you are investing in renovations, invest in triple-paned windows so guests can actually sleep. The carpets were dirty. There is no extra security on the door in the room. Our door looked like it had previously been kicked in.

Miinukset: Paperthin walls, could hear neighbors flushing/ walking/ and going at it in the middle of the night...

Plussat: Very noisy, liquor store downstairs and heater was on all the time. Room was over heated

Miinukset: Located right over liquor store, very noisy

Miinukset: too much uncomfortable due to dirty room cleaning and shower broken

Plussat: Great location

Miinukset: No change of sheet all 3 days. I didn’t expect to pay deposit for security, I wonder what they want to secure.

Plussat: The location is close to all ammenities.

Miinukset: SCAMMERS!! They wouldnt refund $200 deposit because there was a tiny smear of makeup on a face cloth. It washes out! "Breakfast" was a piece toast. Rooms were dirty, the bathroom had stained walls and the shower curtain looked like its never been clean. I will NEVER stay here again and I dont recommend this place to anyone. Stay at Abbottsford Hotel. Much cleaner and you dont get ripped off.

Plussat: Short 3 km drive to airport . No shuttle service provided.

Miinukset: Upon arrival found it dark and dingy, motel clerk was alright. Was not cool with the idea of them holding $200. For room damages etc. You could not do $200. Damage, even if you went in with a sledge hammer. LOL,Sorry but really true. Below average rooms , below average cleanliness.

Miinukset: Bath tub didn't drain. A/C isn't big enough to cool down the room. Had a tube TV which cut in and out and had no volume control.

Plussat: Aziz was great!! He was awesome!!!

Miinukset: Hot as hell on entering

Plussat: Nothing!

Miinukset: Rooms weren't ready. When finally available they were still very Dirty. The carpet was wet also. Very bad smells In room and hallway. Outside signage posted and booking slip said free breakfast. but none provided. I was told they "cancelled" the complimentary breakfast despite EVERYTHING saying it was provided. Dirty hot tub with malfunctioning jets. Odd color to pool water. No Wi-Fi info provided. Rude staff. In desperate need of upgrading and customer service training! Told "tough shit" and then hung up on by "manager" when I called back to complain. Horrible experience. Do not waste your money here.

Miinukset: The drug addicts coughing up a lung outside my room, the broken sliding glass door; my room was beyond freezing. The main door didn't actually lock. Half of the lights didn't turn on. I complement regret booking

Plussat: Close to airport

Miinukset: Bath tub shower had long black strands of hair in it

Plussat: Nothing

Miinukset: There was mold in the bathroom. No hot water. Fridge was warm. Sauna was cold. Hot tub not working. I was led to believe the price was in Canadian currency but was charged in American. Big difference in the cost.

Plussat: The bed was super comfy. Bathroom was spotless. Nice room. Easy checkin

Plussat: Location to the airport

Miinukset: The room was dirty and old, there were lots of stains. We were worried about bed bugs, and a bit for our overall safety given the noise in the halls and the fact it was mostly empty. Will not stay again.

Plussat: The room was lg , tv had a sleep timer.. Staff we’re great ..

Miinukset: The hall floors could’ve been vacuumed , they weren’t our whole stay.. Free breakfast had waffles which was great but no syrup

Plussat: Location was easy to get to. Price was reasonable. Beds were comfortable.

Miinukset: Room needed a good cleaning. Behind the night stands was filthy. Shower up near the ceiling looked like it had mold on it in a few spots. Room phone didn't work and wasn't looked at of fixed during our stay. heater A/C unit was completely outdated and sounded like a semi truck was idling beside our window. Room keys had to be replaced 3 times as they seemed to quit working after 1 use. No phone book in the room or directory book to what was where on the site or things to do around the area. No towels at the pool area. Free Breakfast supposedly we never saw it out , but no times to when it is on or gone

Plussat: Good place yo stay for the price was just for a stop over

Miinukset: Nothing to say was there for long just to sleep

Plussat: Very good place to stay . I just hope a bit quieter when your staff talking in the hallway while they’re working. Nothing wrong with it but sound like screaming:))

Plussat: Pillows. Pool and hottub

Miinukset: The air conditioner didnt work at all. The front reception did give me their fan. But t was just hot and muggy needed ac

Plussat: This hotel is dated and some things are getting worn but the bedding was new and the bed very comfortable! I knew this wasnt going to be fancy and expected worse, so very happy with the spacious room and comfort.

Miinukset: In general our room was in good shape with evidence of wear and tear, but nothing severe.

Plussat: LOCATION

Miinukset: In the Itinerary mention breakfast but it was only Continental and she couldn't print out the proper receipt with my address and she said the manger has to do it and will email to you the proper receipt still haven't received it yet .Thanks Nirmal