Abbotsford hotellia

Plussat: This boutique hotel takes the personal touch to another level! such a charming property, with unique and interesting furniture and decor. Check in was a breeze, we got to set our own door code! The room was fabulous, charming and well appointed. We had snacks left for us in the fridge, and nice glassware and dishware for our own snacks that we brought. The balcony is large and has a lovely view over the land, and birds fly abundantly in the nearby trees. We will stay again. The breakfast was great, personally cooked and delicious!

Miinukset: Nothing. It was all great.

Plussat: Everything.

Miinukset: Nothing.

Plussat: Very homely, lovely breakfast!

Plussat: The breakfast was above and beyond. Stayed in a very clean, spacious room. Bed was super comfortable. Host was friendly. Work close by and needed a place to stay given the poor, winter driving conditions to get back to Vancouver.

Miinukset: Nothing ... all was good. Will stay again as needed.

Plussat: Great location, brilliantly themed and decorated. This place is a gem and just a few minutes from YXX. Fabulous breakfast too! Will definitely stay there again!!

Plussat: We loved that this property is a little in the country, but not far from the airport. It is beautifully landscaped and well taken care of. The hummingbird feeder right at the window of the dining room gave us beautiful close up pictures of the hummingbirds. This property is beautiful inside and out!

Plussat: Everything at Brookside Inn surpassed my expectations. The hosts were wonderful, the breakfast was fantastic, the snack plate in our fridge was a godsend. Even though it's a wonderful, romantic leisure spot, we were there for business and it met all of my needs and was one of my best work travel experiences. I wouldn't change anything.

Miinukset: The free WiFi was not always available or very easy to use. I think a secure network would be better for the hotel and the guests.

Plussat: I loved the sheets. They were soft. I laid in bed and watched TV and just loved them. Hope all your hotels use them.

Miinukset: Can’t think of anything.

Plussat: We had a great stay. Staff is friendly and helpful. Big beautiful rooms.

Miinukset: There is nothing I didn't like

Plussat: Swan towels on the bed was a nice touch

Plussat: Breakfast was ok not much to select from but overall was good..i dont eat cereal or waffles so fruit and muffins were good.

Miinukset: i think that what i didnt like was the waking up to a morning full of sirens that seemed to start at 5 am christmas morning.Its not the hotels rooms fault but it was a overall downer to say the least..

Plussat: Comfortable beds

Miinukset: Breakfast was just OK, nothing special. Mostly cold.

Plussat: Very clean, staff is great. We really enjoyed our stay.

Miinukset: Cabs are costly to everywhere.

Plussat: It was very clean and the staff was great.

Miinukset: Hotel was great but if taking buses around is a little crazy. It is time consuming.

Plussat: Quiet location. Secure rooms and security cameras on parking lot.

Plussat: Friendly, clean, comfortable beds, good breakfast

Miinukset: nothing

Plussat: The front desk fellow was pleasant, the room was clean and pleasant to behold, everything was spotless, the bed blissful. The location was perfect (close to freeway, but not too close) and easy to find.

Plussat: A predictably nice hotel with a pretty good selection of breakfast food. Nice staff.

Plussat: Location was perfect for our needs. Staff was friendly. We needed free WiFi and it worked great. Free parking was nice always had plenty of spots available. It was nice having a bedroom separate from the kitchenette and living room space.

Plussat: Everything. From the front desk to the environment, the clean room and the helpful staff.

Miinukset: I can’t think of anything.

Plussat: Location Cleanliness Amazing staff In room washer and dryer

Miinukset: No pool or amenities for kids

Plussat: The property was good but wished we had a oven , it only had hob & microwave part from that was good.It was great it was pet friendly too!

Miinukset: We found in the folder that was in the room it said sheets was changed every other day but ours was not, we had to complain for them to change the sheets, or they should update their folder in the room.

Plussat: Staff were awesome. Location excellent

Miinukset: Room was right beside the elevators, a little annoying.

Plussat: I liked the convenience and closeness to Abbotsford Center .... we went to see a concert.... It was a fabulous and clean king deluxe suite complete with all amenities to stay a while

Miinukset: I would like to see a better way to keep out the bright city lights ... but we made due with bobby pins

Plussat: Having a kitchen is a bonus

Miinukset: Layout of the room was odd. Many doors. Even an empty room. On ground floor and could smell fumes from any bus or vehicle parked and running at front pick up area. Noisy as well

Plussat: Location

Plussat: Everything very clean and new

Miinukset: The bed could have been a little better but for the most part pretty good

Plussat: the receptionist, Kimberley , was so friendly, and she impressed us a lot. plenty of car parking space, and nearby to various restaurants, and supermarkets

Miinukset: nothing really

Plussat: Staff was very welcoming, friendly and helpful. Very close to the venue Milestones Restaurant right in the parking lot Superstore right across the street Large spacious suite with kitchen Storage room right in the suite Very good value

Miinukset: A very minor maintenance issue that should be addressed (ie a broken tile in the bathroom) did not detract from the stay I have ocd and notice everything lol

Plussat: The environment and the building was very clean and the staff very courteous and professional.

Miinukset: Nothing

Plussat: It is a convenient location for airport transaction

Plussat: Very clean!

Miinukset: Room was very small

Plussat: cleanliness, decor and guest amenities

Miinukset: the location made it difficult to get to other businesses

Plussat: Very disappointing. We booked a king with pullout and didn't receive, false advertising. The room they gave us over the three days only got beds made and new towels. Housekeeper did bare minimum. Didn't take garbage or wipe down surfaces.

Plussat: Very clean, looks basically brand new.

Miinukset: It seemed that the front desk wasn't staffed at times I would expect it to be staffed (10AM, 11AM as examples). Staff was very friendly, housekeeping staff was friendly and did a great job.

Plussat: That the staff were very willing to offer up where restaurants and visitor centers were as well as take our picture when we asked and even suggested a great place for the shoot. We will definitely return and have already spread the good word Alan l

Miinukset: Nothing

Plussat: easy, efficient, clean

Miinukset: nothing negative to say about this hotel

Miinukset: For the size of our bill, the room for a couple with a queen sized bed was extremely small.

Plussat: They gave us an upgrade to a suite without even asking. The room was very clean, modern and quiet.

Miinukset: No, it was awesome.

Miinukset: Hair dyers were crazy - first baring blew, requested another one, it was so forceful it shut it self off - had to wait for it to cool down to keep using it.

Plussat: Easy access to and from highway and to good restaurants

Miinukset: Evening clerk made no eye contact and seemed in a great rush to get us dealt with. Not welcoming. Other staff were good to deal with.

Plussat: Rooms have been updated, comfortable bed, pool and hot tub open late, free parking, free internet and cable. The most amazing breakfast: eggs, omlets, canadian bacon, waffles berries whip cream or syrup, cereal, muffins and cinn buns, coffe/tea and juices

Miinukset: Hallways to rooms a bit dark and need updating

Plussat: The staff are extremely friendly.

Miinukset: The floor in our room was so dirty that our feet and socks were black when we walked across it. It had a dirty smell in our room because the floors were so bad.

Plussat: Fine - Bonus Bathroom question above was not a question - nothing was asked!!

Miinukset: Always scrambled eggs - never work for these sorts of buffets

Plussat: Excellent hotel, very clean, friendly staff and a good breakfast. Will stay here again.

Plussat: Cleanliness

Miinukset: No closet and the wall light was a side table lamp not even centred

Miinukset: Our bathroom was tiny, the tub way to small couldn't even have a bath in it, the toilet was crooked I'm a bigger girl felt like I was hugging the wall, the app said it was $--- , they charged me $---,.the nice view was of the court yard not the city

Plussat: Exactly what we wanted and as advertised. The breakfast was very good and included hot choices. The desk staff were friendly and helpful. Wish all hotels lived up to expectations like this one did.

Plussat: Close to airport

Miinukset: Bathroom door jammed One bed set up when two were expected Ceiling unfinished Loud fans Tub rusted around drain and tub drain not draining during shower

Plussat: the size of the room

Miinukset: no

Plussat: Staff helpful.

Miinukset: Trouble with 2 different TV remotes.

Plussat: It was clean, the staff was very friendly. Unfortunately I was a late arrival and 4:45am checkout so I didn't get to see everything that was there. But I liked what I did see.

Plussat: The room I did end up with

Miinukset: The room I was first given was in the older part of the hotel and was so moldy smelling. They upgraded me for no extra charge . The old part of the hotel is so nasty

Plussat: The rooms are always clean; beds are comfortable; breakfast fulfilling; staff are friendly and helpful.

Miinukset: Not a thing!!

Plussat: nice

Plussat: ???

Miinukset: Rooms not cleaned. Service desk soso. Breakfast poorest ever.

Plussat: Staff was very nice

Miinukset: Dated. TV very small.

Plussat: Front staff were very friendly and helpful. Made checking in quite fun! Breakfast was also very good, especially the fresh made waffles

Plussat: The room was clean and adequate.

Miinukset: They ran out of waffles in about 15 minutes and Wouldn't make anymore. Also I had a problem with my debit card because I was out of the US. They refused to let me pay for the security deposit with cash even though the room was totally prepaid.

Plussat: Comfortable clean , good breakfast n fun pool.

Miinukset: Everything was great

Plussat: The pool and slide were great for the kids

Plussat: Easy to get to places

Miinukset: The bath tub

Plussat: good location

Miinukset: room was not as clean as one would expect, ie dust and dust bunnies behind doors and near beds, sheets were damp as if not fully dried after washing.

Plussat: Location of the Hotel was good.

Miinukset: The room had a bad odor and was not clean We did get a second room but was frustration to change rooms at midnight as we did not get in until late.

Plussat: location, cleanliness, pool.

Miinukset: need more variety off food for breakfast.

Plussat: Staff

Miinukset: Hotel was fine. You get what you pay for. At $--. No complaints.

Plussat: The service was great and was upgraded to a larger room free of charge, Pravin at the front desk was very helpful!

Plussat: It was nice to have eggs, and cereal, and bagels and toast included for breakfast. Check in and check out smooth. Very good value for money

Plussat: Great value, staff was very accommodating, the bed was comfortable. I would stay there again.

Plussat: Basic.

Miinukset: This motel is dated, everything is a bit too worn, and the price/quality is out of balance. The staff, however, were friendly and helpful.

Miinukset: Bath tub didn't drain. A/C isn't big enough to cool down the room. Had a tube TV which cut in and out and had no volume control.

Plussat: The staff is very friendly. Beds are very hard but nice pillows!

Miinukset: They need to pay more attention to the cleanliness of the rooms. Breakfast included should be an option. I’m celiac and all I could eat was hard boiled eggs that were not even warm. If you offer breakfast you should ensure to have something for everyone.

Plussat: Nothing

Miinukset: No AC Beds were not steady TV wasnt working (no cable) Not enough plug in

Plussat: Right off Highway 1, very easy to get to. Good price for the GVRD.

Miinukset: I can tell upgrades have been made and the hotel is good but it is an old building and the hallways can be loud, you can hear people walking them and closing doors.

Plussat: Nothing!

Miinukset: Rooms weren't ready. When finally available they were still very Dirty. The carpet was wet also. Very bad smells In room and hallway. Outside signage posted and booking slip said free breakfast. but none provided. I was told they "cancelled" the complimentary breakfast despite EVERYTHING saying it was provided. Dirty hot tub with malfunctioning jets. Odd color to pool water. No Wi-Fi info provided. Rude staff. In desperate need of upgrading and customer service training! Told "tough shit" and then hung up on by "manager" when I called back to complain. Horrible experience. Do not waste your money here.

Miinukset: It is a horrible area. & the smell of Kitty litter when you walk in was atrocious.

Plussat: The staff were pleasant

Miinukset: The room was falling apart literally. The bathroom ceiling was falling apart, there were no lamp shades, the window didn't close, the shampoo cream all had expired... it was one of the worst rooms I've stayed in

Plussat: Comfy bed, fridge in room, small quiet inn without too much disturbance. Staff was very nice! Some closer space to hang nicer clothes. Windows open which was really nice because the heaters seemed like they were on full blast. Cable tv with plenty of channels

Miinukset: The room wasn’t very clean :/ there was still garbage from the previous customers. Hair in the bathroom and just felt overall unclean (besides the bed). I would have really liked this place if it was a little more clean. I also had a broken LED lightbulb in one of the lamps in my room and had to leave it outside in the hall because I remember hearing those are a health hazard when they’re broken. A little run down, housekeepers should maybe pay a little more attention to detail but they probably get paid minimum wage and I don’t blame them!

Plussat: Nothing

Miinukset: Did not like anything. Especially for the price.

Plussat: Clean. Quiet. Friendly.

Miinukset: The temperature in the room was way to hot. The control for the heater wouldn’t adjust. Staff was in room once after first night (3 night stay), bed was sort of made and new towels. No refill on supplies at all.

Plussat: Excellent mattress gave us the best sleep in our 3 weeks of travelling. Good quality materials used in a partial reno

Miinukset: 2nd class execution of a 1st class reno attempt.

Plussat: We enjoy the front desk staff, the ease of booking, the check in process. The rooms are clean and always ready. The continental breakfast is very nice

Miinukset: Room a little cold on arrival but front desk quickly resolved that for us

Plussat: The only thing good about this hotel was the staff were pleasant!

Miinukset: Carpets dirty, railing on steps loose and in need of painting, chandelier chains hanging down broken and cob webs on them. Door handle mechanism on room loose almost coming off. Bathroom in need of painting. The place is just not clean and needs updating.

Plussat: The hotel was across the street from a Pub that had good food.

Miinukset: Pictures online deceiving compared to in person, odd smell in hallways, door open as we arrived to the room, everything on walls was completely crooked and falling apart.

Miinukset: Paperthin walls, could hear neighbors flushing/ walking/ and going at it in the middle of the night...

Plussat: Very noisy, liquor store downstairs and heater was on all the time. Room was over heated

Miinukset: Located right over liquor store, very noisy

Plussat: It was a place to stay i guess. Honestly i would only recommend this for someone who i did not like. Sorry but you need to fix alot of cosmetic stuff

Miinukset: Lets start with the room. It was far to hot...only because the heat is controlled by a thermostat not located in the room. The window has no screen on it so we had to keep the window closed. Got the ac to work just for the remote to stop working. The door when closed was still open 1/4 inch light came through. Needless to say it was awful. Next is the continental breakfast like mentioned in the add but was old and stale. Theres also the shower after set to a good temperature went very hot after about 5-7, sprayed like crazy out the spout. For 140$ a night i should have slept in our vehicle.

Plussat: Didn't really like much about this hotel. Staff was accommodating, but that was about the best I can say about this place. At least the wifi was free.

Miinukset: Well, first of all, the place smelled bad. Secondly, the room was freezing and took a long time to warm up with the out of date heating system. The pool and hot tub were out of service which was a selling point for me. Very limited breakfast selection. No coffee pot in my room. The hot water took 20 minutes to warm up before we could shower. The key cards stopped working. TV channels were very limited. I paid 180 bucks for 2 nights and am unhappy with the quality for the dollar value.

Plussat: location & Value

Miinukset: rooms need to be repaired badly just about everywhere beds were comfortable

Plussat: Nothing. The hotel took extra money from my guest for the rooms and the rooms were dirty.

Miinukset: The staff was unaware of the booking. Took extra mo ey from my guest even though everything was paid online.

Plussat: Nothing

Miinukset: There was mold in the bathroom. No hot water. Fridge was warm. Sauna was cold. Hot tub not working. I was led to believe the price was in Canadian currency but was charged in American. Big difference in the cost.

Miinukset: Room was not clean, food in the fridge from previous people

Plussat: Location to the airport

Miinukset: The room was dirty and old, there were lots of stains. We were worried about bed bugs, and a bit for our overall safety given the noise in the halls and the fact it was mostly empty. Will not stay again.

Plussat: The bed was comfortable and the room we had was quiet.

Miinukset: The ceiling in the room looked like it was going to cave in. The bathroom was moldy and smelled. Wall paper falling off the wall in the bathroom. Door wouldn't latch, had to hold it with my foot while doing my business. Oh and the best part of the bathroom was when I turned on the water to have a shower the toilet started gurgling up through the bowl. So you know the plumbing is spot on. Pool was closed for "maintenance" when It was clearly operational from their security camera. Wifi didn't work in my room, I couldn't even get a signal. The heater was either on or off no in between to keep it comfortable. All in all shitty night in a dump of a hotel. Never again will I stay here again.

Miinukset: Breakfast was terrible. The room smell like cigarette and pool and hot tub were closed. Too expensive for what you get.

Plussat: Nothing.

Miinukset: They took extra payment from my guest when I paid money from my credit card.

Plussat: Pillows. Pool and hottub

Miinukset: The air conditioner didnt work at all. The front reception did give me their fan. But t was just hot and muggy needed ac

Plussat: Good price

Miinukset: Dirty room, patched ceiling, bathroom smelled like cigarettes and a lot of noise from nearby rooms

Plussat: LOCATION

Miinukset: In the Itinerary mention breakfast but it was only Continental and she couldn't print out the proper receipt with my address and she said the manger has to do it and will email to you the proper receipt still haven't received it yet .Thanks Nirmal