Adeje hotellit lähellä Aqualand Costa Adeje

Plussat: The premises and building - nice decor and appropriate cleanliness.

Miinukset: For the price and the rating (number of stars), the service didn't even match hostel property level. Some examples: -Breakfast staff arguing with each other screaming in front of customers eating -To my request of water as it had run out at the breakfast buffet table, the waiter replied, I'll put it back to the buffet and then you can go pick it up yourself - Absolutely zero grace, manner or politeness from waiting staff and no basic touches like napkins or coasters when ordering drinks - Before the end of the breakfast time, being told by the waiter that they already started cleaning the coffee machine so we could not have any, and also being told briskly to hurry up to finish eating -Our order was forgotten, or it took ages to be able to order or receive the order on several occasions -There are zero spa facilities accessible to paying staying customers, never seen this in a hotel -The sheets were only changed after 5 nights (this in a summer hot beach location) -I had to request shower gel twice at reception before I finally got it late at night after the cleaner forgot to place it during cleaning -When checking in, I was told that despite check in hour is 2pm, I might have to wait until the previous guest was ready (not the fact itself here, but how it was worded making me feel nos as important as a customer as the previous one) - For check out, we requested and were granted late checkout at 2pm. At 1.45pm I went to collect the luggage from the room, the key card had already been deactivated and had to go and request access at to the room where I had all my valuables. Then the cleaning lady was chasing me to get out to clean when we had a late check in granted - Constantly being talked to by condescending staff as I was a naughty teenage guest simply because I am young and not the average age of guests - 70 yo -Zero entertainment on the property ground except for a piano bar singer at dinner time 7pm (German dinner time that is, not Spanish)

Plussat: Breakfast really nice and the staff all friendly!! Restaurants at night also very delicious.

Miinukset: The swimming pool area is a bit crowded also the location is inconvenience.

Plussat: Spacious and clean room. Both bath tube and shower. Comfortable and huge bed. Good choice of swimming pools and peaceful pool area. Very delicious breakfast and dinner with enough variation. Every evening you have different theme dinner and live music. The staff was polite and nice. Alltogether we enjoyed peaceful and relaxed athmosphere without noise.

Miinukset: Sofa in the room was not very comfortable to sit, needed pillows.

Plussat: We had a fab time here e stayed in a villa had booked a garden villa but on arrival we were upgraded to a two story villa with jacuzzi on the roof terrace could not fault the service from the staff at all they were very attentive . The villas were very comfortable the bed especially was amazing bests sleep iv had.

Miinukset: Walkin up the hill from the beech lol (there is a shuttle bus we just chose to walk)

Plussat: Friendliness of the staff and size of the bedrooms

Miinukset: Coronavirus!

Plussat: Huoneen vaihto onnistui hyvin ja sen eteen nähtiin vaivaa. Baarialue koostui kodikkaista istuma-alueista, joista löytyi aina mukava paikka. Uima-allaspyyhkeet helposti saatavissa, sillä niitä oli jaettu osin jo aurinkotuoleihin. Upea näköala rannikolle.

Miinukset: Kaksi isompaa uima-allasta eivät olleet lämmitetty. Kaksi pienempää oli lämmitetty.

Plussat: Allasosasto, sijainti, henkilökunnan ystävällisyys ja palvelualttius ja huumorintaju.

Miinukset: Päivällisen pukukoodia ei noudatettu. Mikä kovasti meitä ihmetytti. Sentään viiden tähden hotelli. VIP asiakkaalle kuuluvat palvelut jäivät epäselväksi.

Miinukset: Hitaat pesulapalvelut

Plussat: Staff were friendly and helpful

Miinukset: Bath and toilet not private No proper bar to relax in

Plussat: Hotelli sijaitsee todella hyvällä paikalla! Vastaanotto tapahtui mukavasti sohvilla istuen ja juomista nauttien. Lämmitetyt merivesialtaat aivan mahtavat! Aamiainen ja päivällinen kruunasivat päivän sekä ruuan että sen yhteydessä tarjoilun elävän musiikin tarjonnalla. Vesipullo kuului hintaan ja se tuotiin joka päivä huoneeseen.

Plussat: Love this hotel. I travel a lot and this is something else. Staff are amazing, rooms lovely and very comfortable, great breakfast buffet - I counted 8 different types of milk. Great location, right by the beach and La Caleta is a 30 minute walk away, there are some lovely restaurants there overlooking the sea. Thoroughly enjoyed the massage I had in the spa too.

Plussat: Everything was excellent

Miinukset: Nothing

Plussat: Valikoimaltaan runsain aamiainen mikä on tullut vastaan. Henkilökunta erittäin palvelualtista ja hymyilevää - vahva tunne syntyy että hotelli henkilökuntineen tekee kaikkensa viihtyvyytesi eteen. Hotellin sijainti ja toimivuus rentouttavaan lomaan on täydellinen - kiersimme koko saaren ja Costa Adeje osoittautui parhaaksi sijanniksi Teneriffalla.

Miinukset: Hotellin kokeiltujen ravintolapalvelujen (huonepalvelu ja allasravintola) ruuat olivat mauttomia ja normaalia keskitasoa, ei mukavia yllätyksiä tällä saralla.

Plussat: Aamiainen erittäin runsas ja monipuolinen. Myös illallisella valinnanvaraa oli runsaasti. Tarjoilijat ystävällisiä, pöydät siistittiin ja teetä/kahvia tarjoiltiin heti, kun olit istunut pöytään. Auton vuokraaminen oli helppoa aulassa sijainneen automaatin avulla. Auto tuli sovittuna aikana, ja palautus oli myös helppoa. Hotellissa oli pieni kirjasto, josta löytyi myös muutama suomenkielinen kirja, veimme tilalle luetut kirjamme, ja vaihdoimme uusiin. Koko henkilökunta ystävällistä ja avuliasta. Hieno systeemi myös ekologisuus, jos et tarvinnut siivoojaa 1, 2 tai 3 päivän aikana, siitä sai hyvitystä. Me saimme illallisen ilmaiseksi.

Miinukset: Hotellissa oli Noro-virusta, useat asiakkaat sairastuivat, me myös. Olisimme kaivanneet käsidesipulloja ravintolan oven pieliin ja wc -tiloihin. Jotkut ravintolan henkilökunnasta aamiaisella eivät käyttäneet kertakäyttöhanskoja mm. leikatessaan ja laittaessaan kylmäsavukalaa tarjolle. Emme myöskään pitäneet siitä, että kymmenittäin allasalueen aurinkotuoleja varattiin pyyhkeillä, vaikka se oli kiellettyä, ainakin ohjeissa. Tuolit saattoivat olla tuntikausia käyttämättä. Myöskin jatkuva taustamusiikki häiritsi ajoittain, joskus voisi vain olla hiljaista ja rauhallista.

Plussat: Everything

Miinukset: Nothing But stay ruined due to corona

Plussat: Hyvä uima-allas ja hyvä aamiainen. Siistit huoneet.

Miinukset: Parkkipaikka oli pieni ja täynnä. Check out oli hoidettu oudosti, ei saanut kuittia lähtiessä...

Plussat: Aamupala on monipuolinen.

Miinukset: Allas-alue aika tukkeessa ihmisiä.

Miinukset: 1) couldn't find booking 2) took us to a double room when we clearly needed 3 beds with a 3 yr old 3) couldn't use any facilities outside on last 3 days because of smashed windows etc

Plussat: Location and hotel facilities.

Miinukset: Room,lack of conveniently placed elect sockets. Bed on wheels not very stable.In all room not up to standard compared with other facilities in hotel.

Plussat: Staff were all very friendly and helpful

Plussat: Great location, close to beach, plenty of shops, bars and restaurants nearby. Views from pool out to sea are lovely. Refurbishment has much improved communal areas of hotel. Excellent selection at breakfast, was pleased they had soya milk and other alternatives, lots of choice and decent quality.

Miinukset: I wasn't very impressed with the room, it was pretty average, more like what you would expect at a 3*, it could be much nicer. Bathroom was dusty. It would be nice to have a kettle in the room. Such a noisy hotel! Bingo and games by the pool so annoying when trying to relax, music coming from entertainment until midnight every night. People noisy in corridors and doors slamming, noise proofing isn't great. People allowed to reserve sunbeds with towels at pool. Balcony didn't get sun at any point during the day which was a shame.

Plussat: Great policy against single use plastic

Plussat: As it was our third time in Costa Adeje (all in 4 stars hotels ) we can cleary admit that this was the best experience so far. The hotel is spotless clean and offers great services: excellent meals (big variety with thematic gourmet evenings, plenty options even for people with certain dietary restrictions - gluten free, vegan etc), very talented and friendly entertainment team, helpful staff, clean pools and even a mini waterpark (great for kids and adults) etc. Also as a super plus, i would mention the excellent location of the hotel, just few minutes away from the beach, a big bus station where you can take the airport express bus, Siam Park and great commercial centers (ex. Boungaville Playa, San Eugenio - excellent prices and Mango outlet).

Miinukset: Everything was great. But for the sake of this review i can suggest fastening the check- in at rush hours, house keeping services (one day they came only at 3 when we were resting) and increasing visibility of the activities schendule.

Plussat: Hotellin sijainti rannassa on paras mahdollinen Costa Adejessa. Hotelli on tasokas, mutta ei 'ylihieno'. Aamiainen ja illallisbuffa erinomaiset. Klubi hyvää bonusta - kannattaa ottaa ! Henkilökunta erittäin palveluhenkistä. Allasalueet ja auringonottofasiliteetit erinomaiset.

Miinukset: Meillä oli puolihoito. Illallisen vaihtoehtoiset ravintolat ( poislukien buffet) - eivät olleet kovin kummoisia. (Italialaisravintolan vasikka oli surkea esitys). Huoneemme kylpyhuoneen puutasot alkoivat vetää viimeisiään.

Plussat: Ihanparas oli ulkosali, jonka näköalat olivat mahtavat: kuntopyörällä polkiessa voit ihaillla merta ja La Comeran saarta, osalla laiteista taas näet kauniin Teiden. Erinomaisia olivat hotellin allasalueet puutarhoineen ja erityisestimeren rannassa kävelytien toisella puolella oleva rinnealue, jonne pääsi suoraan hotellista tien ali. Siellä oli pitkä, upea merivesiallas, jonka vesi vaihdettiin useasti. Tilaa oli kaikkialla loitavasti, vaikka hotelli oli buukattu 95 %:sesti.

Plussat: The entire place was just beautiful and arranged with so much detail. The staff was very attentive, sensitive, polite and friendly with everyone. The pool area and Beach Club were very relaxing places. Exercising in the gym with that fantastic view of the ocean was a unique experience.

Miinukset: Maybe some music at the bar after the entertainment? Would have been a bit more inviting to stay just a little longer.

Plussat: We had upgraded to Club which was great as it gave you a more exclusive holiday , with access to Bali Beds & an area where you could help yourself to drinks & nibbles most of the day. The food was a very good quality & plenty of it with good friendly staff catering to any need you had. The pool on site not huge but ok with another pool down by the sea which is public as well. All staff whether in the restaurant , cleaning your room or anywhere else are a credit to this hotel.

Miinukset: There really wasn't anything we disliked about this Hotel as it was in a great location with , lovely palm/date trees & other greenery all around the complex & a beautiful of the ocean.

Plussat: The variety provided at breakfast was unbelievable- most types of fresh fruit, cereals, bread, cooked food and pastries. We selected the bigger room and we were very glad, The bathroom was really spacious with bath, shower and toilet all separate. The grounds were really nice with a series of pools surrounded by palm trees and flowering shrubs.

Miinukset: The staff on reception in general were good on arrival and for the most part on other occasions but some weren't that friendly on other occasions.

Plussat: The location, pools and the restaurants which were excellent and offered a wide variety of food.

Miinukset: Our room was very disappointing. Despite staying at this hotel on several occasions we felt that on this occasion we had been put in a room which was rather neglected - broken wardrobe doors, no table, rather grubby walk-in shower floor with a leaf sprig in a vase and a minute balcony with weeds growing instead of plants/flowers. A shame as it let the hotel down as a whole.

Plussat: Beautiful hotel,staff lovely, close to everything, will definitely go again in future

Plussat: Excellent in every way

Miinukset: Nothing

Plussat: staff friendly and helpful. Outside area well maintained.

Miinukset: Club receptionist could be friendlier and more curtious on arrival.

Plussat: The hotel style is beautiful and in a great position. Bed was very comfortable

Miinukset: Room is quite tired and needs updating. Food in Italian restaurant was poor quality. There was a burst pipe when we were there and when the water came back on, it was brown, but we were not given information on whether it was drinkable until we phoned reception who said it wasn’t. No parasols on Club terrace. It was too hot to sit in the sun so we took a drink and snacks back to our room. We received a letter telling us not to do this which was quite rude considering the circumstances. Ate at the Argentinian restaurant which was nice but very expensive. Have eaten previous in Las Rocas, which was very poor.!This should be a top class hotel but your restaurants let it down. Most of staff very pleasant, but not all. This is our second time visiting and I’m very sad to say that it will probably be our last unless there are significant changes

Plussat: Breakfast was excellent, pool area also excellent. However the restaurant Las Rocas although very nice was mildly disappointing.

Miinukset: All good.

Plussat: The hotel is very clean and the staff very friendly. The food was excellent and location perfect.

Plussat: Great value

Miinukset: Nothing

Plussat: Facilities were good but unable to use them due to lockdown for covid 19

Plussat: staff were fab, Food & drink was fantastic. Very clean place loved it!!!

Miinukset: rooms a bit dated but understand its being modified

Plussat: All facilities close together in one area

Miinukset: Having to carry suitcases up a steep hill as coach drop off is at the bottom

Plussat: The pool was lovely with no problem in getting a sun bed when required. The dinner and breakfast first class But on the cards indicating what was in the dish were seldom in english language also some more vegetables at dinnerOur

Miinukset: Our balcony view . we stayed in room 442

Plussat: The facilities, rooms, staff, food, entertainment team were all excellent. They are all out on a mission to give you a comfortable and memorable stay.

Miinukset: Plates and cutlery can sometimes have food stains due to probably dishwasher quick wash. But won’t fault on this, because it’s probably an oversight and can be easily corrected.

Plussat: Everything was great in this hotel facilities staff food pool location all fantastic only problem for me was no aircon in room

Plussat: Extremely friendly staff, very comfortable and clean rooms, and the all inclusive buffet was beyond all the expectations. Meal varies enormously, and the cuisine was heavenly. Service is professional and quick at the pool bar, and the staff offers various activities during the whole day.

Miinukset: Absolutely nothing - one of the best holidays we ever had.

Plussat: Henkilökunta oli ystävällistä ja avuliasta. Altailla riittävästi aurinkotuoleja.

Miinukset: Hotellihuone oli siisti mutta kulunut, ikä näkyy.. Samoin ravintolassa nuhjuinen tunnelma. Joka päivä perusruokavalikoima sama.