Aix-en-Provence hotellit lähellä Place des Quatre-Dauphins

Plussat: Closeness to town, cafes & facilities were great.

Miinukset: The car park was very tight driving in down to the basement for our SUV Jeep & thé instructions need to be clearer on where & how to get into the car park basement.

Plussat: Very well located, close to the city center and all the shopping and restaurants. Has its own parking lot so you don't have to worry about not having any place to park. The hotel staff was nice enough to help us make a few calls for restaurant reservations. The room is quite sizable for Europe's standards.

Miinukset: The room was okay clean and average, don't expect too much. There's only one elevator and so it's super slow and it smells bad.

Plussat: everything was there for a comfortable stay, friendly staff

Miinukset: car park is difficult, beware if you have a bigger car!

Plussat: The property was very well located and most convenient. The Staff were helpful but not intrusive. Access to a laundry was a real plus. The room was easy to stay in and comfortable without being silly. The view over Aix was superb!

Miinukset: There was nothing that we disliked. It was superb!

Plussat: We appreciated very much service of the staff, they are an excellent team provided all round service to their customers. Will definitely stay in this hotel again if we're going to Provence for another time. Good breakfast and clean room in the centre but quiet location. Very convenient for first time visitors to Provence.

Miinukset: Nothing.

Plussat: Bed comfy, clean, proximity to theatre

Miinukset: Breakfast: need to make choice between continental and English breakfast. So impossible to have eggs plus bread. Poor staff has to explain this customer unfriendly approach to every new guest. We needed a babysitter and the hotel kindly organiser one. However, the rate at EUR 33/hour was extortion. We felt the hotel took advantage. Finally, allowing children into the pool only from 7 effectively from the second part of the day. You have to do it by 11, but 7 pm onwards appears unrealistic for most families. Limited food options after 10 pm for a 5 star hotel

Plussat: Staff was very helpful

Plussat: Staff, welcoming, friendly and very efficient. Hotel beautifully decorated and comfortable. Restaurant fabulous! Highly recommend this hotel and can’t wait to return.

Miinukset: No usb sockets in room

Plussat: So much care from the front desk and housekeeping staff! My stay felt very special

Miinukset: Complimentary breakfast and coffee would have been nice

Plussat: The location is good and the hotel has good rooms.

Miinukset: The Gym. There are some equipments for aerobics but for weightlifting there was almost nothing.

Plussat: The location was perfect. Superior room quite small but more than adequate. Newly decorated with refurbished en suite and excellent shower. Breakfast was very good and staff delightful. I booked car parking. Perfect lock up 1 minute away. Safe and secure. No hesitation in recommending this hotel.

Miinukset: No problems. I liked it

Plussat: The staff are very nice and polite. The room was nicely decorated and the minibar was free (soft drinks only).

Miinukset: The hotel charges €20 for breakfast which is over the top.

Plussat: location/ staff

Miinukset: Run down aspect of the hallway, the carpets looked a little too old.

Plussat: atmosphere hosts

Miinukset: comfort of room (bathroom)

Plussat: The hotel location is excellent, near to the train station and 3 minutes walk to the centre. The staff were very friendly and helpful. The parking facility was really useful for us.

Miinukset: We booked a "superior" room but it was very small

Plussat: The service, breakfast and room. Perfect ratio price-quality.

Plussat: Location was very good near to everything in city center. Staff was friendly and accommodating.

Miinukset: Not totally up to expectations for 4 star. Parking was expensive at 25 euros. Bathroom space uncomfortably tight.

Miinukset: A Chic Hotel Full Of Arrogance !!! The reason I am writing this comment is that I think the corporate culture at Hotel Cezzane depends on money and oppurtunism. I saw this hotel on booking.com web page, then searched and learnt the details of the establishment. Yes it is definitely an elegant and attractive hotel! Clean as well! The breakfast is good indeed. But those things are not enough!!! To my dismay, I found their management style very arrogant indeed. For them, customer satisfaction means nothing and kindness is weakness! You know why? I was planning to go Aix with my diabetic mother who is 75 years old on her birthday. When I made this reservation I have choosen a non- refundable room ( for them this is a unwarrantable mistake) But during those days ( I mean in January )Coronovirus was not a force majeure issue yet. However very rapidly Corono became an international pandemic that effected almost every country in the world and still continues with a hit on elderly people who are diabetic or cancer...Under such circumstances, I have consulted my mother's doctor, who did not allow her to travel because of coronavirus!!! When I learnt that I informed Cezanne Boutique Hotel Management on 20th Feb with a request to cancel if possible or to pospone our reservation to a later date. Unfortunately their answer was a big NO!. I’ve send several messages but I could not manage to change their negative response. In the the end, on March 5th, in a way I was forced to travel to France alone without my mother ! ( because I could not and did not want to waste 580 Euro hotel cost and leave it with them as a gift.) In brief, this is a time to get united and understand what may cause to make people travel abroad. This is time to empathy on each other. So if you prefer to stay at a nicely maintained building, sleep in a comfortable bed, use elegant furniture, eat tasty croissant sure you will be at the right place!

Plussat: Location was very good, 2 minutes walk from the train station and 5 minutes walk from the main central fountain in town. Night receptionist very friendly and helpful with late night snack request.

Miinukset: Fitness room and massage facility being renovated. Breakfast buffet not replenished very often nor tables cleared when guests finished. Our room 204 had a strong mould smell in the bathroom.

Plussat: Facilities and staff

Miinukset: Nothing I can think of

Plussat: The deluxe double room was a good size, with an excellent shower and very comfortable bed. Good lighting. It also had tea and coffee making facilities and bottled water. The hotel is about 5 minutes easy walk to Cours Mirabeau. We also used the garage parking facilities, which felt very secure.

Miinukset: Finding the garage is a bit of a hassle on arrival. The charge is €25 per day, which feels expensive enough.

Miinukset: Beautiful hotel in a perfect location to see the town. Staff was friendly and helpful. Loved it!

Plussat: Very dirty and I had to change the sheets. There was something biting me.

Miinukset: Not clean. Carpet was filthy.

Plussat: Breakfast was terrific.

Miinukset: Maybe some drinks in the fridge.

Plussat: not much

Miinukset: I did not like them taking 80euros from my card when I had previously paid in full ripoff

Plussat: Nice and relaxing bfst; central location.

Plussat: Bed was big and comfortable

Miinukset: The first time in France when the service was not good. No greetings, no attention. Breakfast was just OK with very limited warm meal choices. Value for money (150eur a night for 1 person) was really not good.

Plussat: Location, cleaning staff, room size and amenities, quiet.

Miinukset: Washing machine instructions not clear. Could not get it to start and needed reception assistance. Receptionist wasn't happy. She fixed the problem. Overall, receptionists could be a bit friendlier. Only one could afford a smile. An occasional smile when greeted would be nice.

Plussat: Henkilökunta loistava, aamiainen hyvä.

Miinukset: Saavuimme hotelliin illalla, oli pimeää. Huoneemme sijaitsi nollakerroksessa, kulku ulkokautta. Ei minkäänlaista valaistusta, onneksi oli taskulamppu.

Plussat: Spacious, functional apartment. Friendly, helpful staff. Excellent location for walking into Aix.

Plussat: The room was bigger than average but because they fit in a sofa and table, it felt a bit small. It was great to have a kitchenette. If you are traveling on a budget, I think the kitchen could really help save money. We picked up croissants for breakfast in the room, so did not have the hotel's breakfast. It was convenient to have onsite private parking. It was a short walk into town, and I think that made this hotel a good value. It was also very quiet because it was outside of town.

Miinukset: Nothing.

Plussat: Pleasant location, nice room with small kitchenette. very convenient good public transport connection

Miinukset: could be a bit refurbished. a bit overpriced for the standard.

Plussat: clean and spacious room with kitchen equipment , very comfortable and convenient.

Miinukset: none

Plussat: Very good location, close to the centre and to the gare routiere. The room was basic and clean. Extra points for the staff, very friendly. Good value for money.

Miinukset: The lights didn't work all the time.

Plussat: Brilliant staff who go above and beyond - very efficient and helpful.

Miinukset: Well priced and ideal location.

Plussat: It was very clean and tidy, very comfortable, we enjoyed it a lot!