Aix-en-Provence hotellit lähellä Paroisse Cathédrale Saint Sauveur

Miinukset: It was stated as an apartment for 3 adults. There was no bed for one of the adults, only a sofa bed. Bedroom was tiny

Plussat: The reception staff were extremely friendly and helpful. Our room was very modern and clean.

Miinukset: We rent a car and park at the hotel's basement parking lots. The driveway to the car park area was extremely narrow.

Plussat: Front fo desk spoke very clear English. Mature guests.

Plussat: Location, breakfast.

Miinukset: The absence of every day cleaning, needs to be paid additionally. Awful pillows

Plussat: Great location , close to city center. Spacious rooms.

Miinukset: The bathroom floor had too much residue from the cleaning product.

Plussat: I love the area, breakfast is very nice. Parking is good too

Plussat: The layout of the room. Everything was thought about carefully such as a seperate toilet, lots of storage and even a table to eat at which was neatly tucked away so the room didn’t feel cramped

Miinukset: Nothing everything was great

Plussat: Very well located, close to the city center and all the shopping and restaurants. Has its own parking lot so you don't have to worry about not having any place to park. The hotel staff was nice enough to help us make a few calls for restaurant reservations. The room is quite sizable for Europe's standards.

Miinukset: The room was okay clean and average, don't expect too much. There's only one elevator and so it's super slow and it smells bad.

Plussat: Staff is very hospitable and helpful. Place is very clean and the room is not fancy but practical. Lots of storage places and other facilities in the room. Good breakfast.

Miinukset: I ‘d like towels changed more often.

Plussat: We had a run with a kitchenette. Big room, big bathroom, comfy bed, very clean, super convenient and staff friendly and helpful. Perfect!

Miinukset: Nothing!

Plussat: The receptionist was excellent. Confident, friendly, very helpful.

Miinukset: Access to basement car park is very tight. Stressful!

Plussat: The location is great, a 5 min walk top the routine ams to the Cours Mirabeau. They're fully equipped with kitchen ware and we were able to take full advantage of that. Hotel Employee was excellent and very helpful.

Miinukset: Parking was 60 euros for 7 days. You have to pay for parking at most European hotels so it wasn't out of the blue or anything, just that it was extra.

Plussat: Everything

Miinukset: Nothing

Plussat: Parking

Miinukset: Lack of staff and service

Plussat: Clean and comfortable room. Helpful staff.

Miinukset: The air conditioning system in the room worked all the time and was noisy. Room too cold.

Plussat: Brand new hotel with very good quality materials and facilities

Miinukset: Valet parking took 20 minutes as concierge was busy for over 15 minutes with some guests

Plussat: The hotel is Great. Room is very comfortable, bathrooms are big and clean, there's an open air lounge to sip a rosé, and have a nice conversation. There's a nice sauna and hamman and an indoor pool. It's supposed to be heated, but during my stay the heater was broken.

Miinukset: Its a five star hotel, but there's all sorts of five stars. The room service menu is very restricted and is available at the TV, some people won't be able to figure it out. The breakfast is served until 10, and at 10 sharp, you can be having coffee and they will take everything off and come at you to tell you that the meal is closed.

Plussat: Nice decor, thoughtful design of room & bathroom. Excellent staff - réception/house-keeping/concierge etc - garage in basement so you didn’t have to worry about the car but could access is directly if you wished to use it. A/C Strong, wi-fi Strong .

Miinukset: Perhaps a little more choice in the Room service menu?

Plussat: Nice hotel. I would stay again.

Plussat: Clean, large rooms. Quite pricey for location and quality.

Miinukset: Massive hotel in Aix, but little charm. Location is fine; the center town is about a 10 minute walk. They have an indoor pool (closes at 9:30 pm) and spa, but as I arrived late, I was unable to use these facilities. Parking is €19 extra. The room was quite expensive compared to other hotels around France (Paris and Cassis), which is pretty surprising. I wouldn’t recommend this hotel, although it satisfies the need for a clean hotel with large bed, it doesn’t provide anything else I would want on a nice trip to Provence.

Plussat: Beds are very comfortable. AC is great even with the 114 degree day! Rooms and common areas are very clean and appointed well. Restaurant is first class yet casual. The staff is super helpful and friendly!

Miinukset: Nothing!

Plussat: As we paid over €300 per night excluding breakfast we had High expectations during our two nights stay in Aix. (Stayed at the Grand Hotel last time and was Very happy with that.) We where met with the best service and engaging staff. Valet parking was 100%! The standard in the room was top notch. Our daughter was welcomed, after we arrived at our room, with a small tray with popcorn and candy. You must also try the lounge. Great tapas and drinks. The spa had an indoor pool that was used both days and everything was perfect. Different options at breakfast as the French people obviously only eat croissants and coffee. I had the chefs make me an omelette and we didn’t miss anything. Again very engaging staff that 100% understands the level of service that is expected. Nice job!!

Miinukset: Breakfast was not included.......

Plussat: Nothing. Our stay was awful.

Miinukset: Noisy, cigarette smoke, dirty bed, crowded with day use people, rude staff

Plussat: Hotel grounds and location. Breakfast was good. Coffee very good.

Miinukset: Difficult to find by car ... one way narrow streets were repeatedly re-routed by sat nav. Parking in Provence is very expensive.

Miinukset: Therms are fake ther is not thermal water

Plussat: Location is good and spa and pool are excellent. Beds huge and comfortable.

Miinukset: Room a bit shabby and shower was pathetic fixture that came off the wall when water turned up - like something from the 1970s!

Plussat: Easy walk to a pretty square full of a wide range of restaurants, and easy walk to the picturesque city centre and main street/ hub Cours Mirabeau

Plussat: swimming pool was large and warm on a hot day breakfast

Miinukset: It was difficult to access the hotel though the parking was ok once you had managed to get there as google maps was inadequate,

Plussat: Music in the seating area at the weekends and location was excellent

Miinukset: Cost

Plussat: Nice hotel, great location,short walk from the citycenter, pool and spa facilities are exceptional especially in the hot summer days. Live music during weeke. We'll maintained garden, pool and outside facility, good services and freindly staff. Good breakfast. Closeby parking garage at a very reasonable price. Very good comfortable bedding, and Good modern AC in the room. Nice small coffee table, and plenty of AC outlets including USB for our gadgets.

Miinukset: Morning Day 1 :Room was not cleaned the first day(only at 5pm when we returned and requested) Morning Day 2 : left the room at 9am put a sign "please clean the room". Returned at 5 pm tired from long day outside to find the cleaning lady just got started, Messi dearty room, no place for us to stay, had to ask for quick minimal clean (basically new towles) Morning day 3: checkout, bill was way off the booking order. The receptionist corrected the errors without any issues. Breakfast: very good, rich selection, expensive (though expected), most coffe-aspresso machine malfunctioned, causing a long busy lines. Check-in :we got a room that can only be described as depressing(for$$ paid).With the help of a nice freindly receptionist moved to a nicer room.(same type, looked renovated and better window view) With all said, the hotel's location, pool, spa facilities and we'll maintained garden, lawn and outside relaxing area was a good value for the money.

Plussat: Good location, gereat bed

Miinukset: While it is billed as a spa, it has almost no gym equipment. This is a place for people to get massages and do juice cleanses.

Plussat: It was convenient to the sites we visited. The staff was friendly and helpful.

Miinukset: Hotel is unfortunately located next to a very popular college bar (it was very noisy on several nights - well into the wee hours). Front desk gave us the wrong bus/train info a couple of times (out-of-date schedules).

Plussat: Great location, near city center (5 min walk to main square). Although hotel is located right next to busy road you do not notice from your room. Great breakfast and also the opportunity for a great lunch near the pool.

Miinukset: Breakfast is definitely up to the standards, but for guest staying multiple days would be better if there is some level of variation in the breakfast buffet.

Plussat: kind and friendly staff location very convenient, 2 minutes wakl from the historic center good food the beautiful pool we highly recommand this hotel! we will definitely come back a french couple with a baby

Plussat: The staff was nice and helpful and the pool was also a good way to relax.

Miinukset: The pool opened at 9:00 because it was in the shade in the morning.

Plussat: Comfy bed basic but clean room nice en-suite and good choice for breakfast.

Plussat: Very pretty hotel , with new appearance, nice room and lovely pool area. Nice staff , always helpful and friendly. The big free parking yard was very convenient because we had a car .

Miinukset: In the room was not a mini refrigerator ( to keep drinks cold , was very warm weather ) , not a coffee/ tea machine.

Plussat: Staff were incredibly helpful, the pool was excellent (especially in this weather!), we enjoyed the food - and breakfast was great - especially for the price and the location was great being a short cab ride into the centre (In the cooler weather would be a pleasant walk). Would recommend this great hotel!

Plussat: Nice and clean, quite close to the airport, ideal for transfers

Miinukset: Wasn’t particularly close to anything, walking to a restaurant for example wasn’t realistic

Plussat: The room was very clean. Amenities were from Rituals- I was pleasantly surprised by it.

Miinukset: Location is very far from the center. It was very difficult to walk to the hotel from the train station with luggage, especially in provencal weather. However, there are bus lines that take you to the city center(4, 8) in 15 minutes. Also there is a large supermarket nearby(Casino). It is great for people travelling with cars though, free parking and the lot is huge

Plussat: Very good

Plussat: Everything: free parking, breakfast for fair price (8€ each), the swimming pool, nice room with good space and wc..

Miinukset: Maybe the location is a little far from the center if you are traveling without car. For us wasn't a problem.

Plussat: The location is incredible. I was able to walk from the train station with my heavy bags with ease. It’s located right where all the action is but my room was still nice and quiet. I loved my stay and if I’m ever back in Aix, I’m staying here!

Plussat: Incredible location right in the center of town

Plussat: Verty freindley and good stuff on reception. Location

Miinukset: Room`s need renovation and cleening was not made during our stay.

Plussat: Pleasant collaborators

Miinukset: The shower was very peculiar for its handling (room 205)

Plussat: Perfect location in the old city. Close to the bus terminal. Good breakfast. Friendly and very helpful staff. :) We requested a quiet room and got one. The AC worked well and was not noisy. Wi-Fi was good.

Miinukset: Logging to Wi-Fi is required each time returning to the room or turning back on the cellphone. No big deal once we realized that, especially since the connection was reliable.

Plussat: The position is great, really close to the historic center and in a walkable distance from all the main attractions. Just to be said that if you arrive by car you will have to leave the car in an underground parking outside the pedestrian area and you will pay quite a lot. The staff is really kind and helpful and the rooms are nice and cozy.

Miinukset: The hotel is quite expensive compared to other structures in the same area. We went for this one because we saw in the pictures of the room we booked a lovely terrace with an amazing view on the city center. I've texted the hotel asking if it was possible to have a room with a terrace as shown in the picture of the kind of room we booked but I never got an answer. When we arrived they gave us a room with just a window looking directly on the street. The room was ok but the bathtub was much smaller than the one shown in the picture and it had some grey stains on it. The building is really beautiful (as it is renovated monastery from 15th century) but it is really different from the pictures shown (especially for the dimensions).

Plussat: Very good location

Miinukset: No parking

Plussat: Superbe old buiding right on the city center

Miinukset: Room deco was a bit aged

Plussat: best location and friendly staff...

Miinukset: bed...not comfort for me

Plussat: Great location, friendly and helpful staff

Miinukset: Our room was close to the housekeeping closet so there were always laundry bags between our room door and the lifts. Otherwise, all was great!

Plussat: The breakfast was very fresh and the rooms were fine - nothing too glamourous but a great view!

Miinukset: The rooms were looking a little dated and tatty but it was fine overall - nothing was broken (although a shower curtain would have been welcome). It did take some time for someone to come and unlock the front door when we returned from a meal out (just after midnight).

Plussat: Charming hotel Super location. Friendly staff. Have stayed here before and would again .We were upgraded to a wonderful chamber de luxe

Plussat: Nice building, nice staff, good location

Miinukset: too small room, basic services for the price

Plussat: Very comfortable hotel in a brilliant location in a lovely town

Plussat: The Staff where very helpful, a excellent location for the town

Miinukset: There was no room service, nor tea/coffee available in room. The bathroom was clean but in need of refunishment , the sheets clean bed comfortable , but carpet was in need of a good clean

Plussat: Excellent location, a few steps from the Cours Mirabeau. Helpful & welcoming staff. Reservation honored at the rate quoted. Rooms are somewhat small, but the hotel is in an old, but beautiful historic building.

Miinukset: old elevator, dirty room , and very dusty terrace

Plussat: Comfortable business hotel.

Plussat: Location!

Miinukset: The room was not what I expected

Plussat: Location & room

Miinukset: Fitness centre is tiny and have little to no equipment

Plussat: Location...pool....friendly staff

Miinukset: Nothing....

Miinukset: The staff was terrible. Very very unkind!!!

Plussat: Luxurious accommodations, in-room safe, in the center of the city.

Plussat: Very Nice hotel

Miinukset: Nothing to repirt

Plussat: The breakfast was great.

Miinukset: The hotel does not meet normal Sofitel levels. Carpets are very dirty and smell. Rooms are old.

Plussat: Welcoming staff. Attractive room with terrace. Nice little presents. Inside and outside breakfast area

Miinukset: Breakfast staff were too busy laying tables to take orders for hot breakfasts and coffee and had to be chased. Not a great choice of cakes/pastries