Alamogordo hotellia

Plussat: The bed and pillows were comfortable.

Miinukset: Weird brown spot on wall

Plussat: The comfort

Miinukset: Window in my room did not open wider

Plussat: Provided sleds for White Sands sledding

Miinukset: We were given a handicap room. Had to hold the shower head to spray water on self. Also no shower curtain. We commented to front desk about it but received no response. Could not figure out how to attach the shower head to be hands free.

Plussat:  the desk was very good.

Miinukset: Yes the woman in the breakfast room was rude and hostile and doing all she could to shut down early. They quit putting out food early and when they were out of coffee it made her mad when I mentioned it politely. The small creamers were curdled.

Plussat: New and clean

Miinukset: Yes, had to give a presentation at 8:30. Called the front desk to request late check out. I was told because I was not a member which I actually am, the latest they could give me was 11:30. This was only 30 minutes past normal check out time! Ridicu

Plussat: Fairly new. Everything in great shape.

Plussat: Property seemed new; clean, modern, and welcoming. Friendly, helpful staff, whether at front desk, housekeeping, or maintenance--the maintenance man kindly wished me a safe trip home when I departed.

Miinukset: Rooms on north side may experience more noise from nearby road.

Plussat: Location

Miinukset: Noisy room. Was located near elevator. Kept hearing sound like rushing water throughout stay.

Plussat: staff incredibly nice, breakfast good, close to freeways and golf course

Miinukset: no

Plussat: Check in was excellent. Great quick service and clerk was so friendly and helpful.

Miinukset: Nothing. Everything was great!

Plussat: The breakfast was above excellent! Rooms were clean and comfortable- we will absolutely choose Holiday express again.

Plussat: Location

Miinukset: Pricey for a non full service hotel. Needed fruit on the breakfast buffet

Plussat: Impressive breakfast!

Miinukset: We were given a pet room. It smelled very bad.

Plussat: Coffee

Miinukset: Breakfast, only thing edible was the scrambled eggs.

Plussat: Very nice staff. We left a pair of earrings at our room when checking out, they quickly found out and called us. I really appreciate their great service.

Miinukset: The breakfast is supposed to last till 10am, but when we got their around 9.30am, some food (like my favorite scrambled eggs) is already emptied and did not get refilled.

Plussat: Great location for visiting White Sands National Monument (which was amazing, by the way), clean, comfortable spacious room, nice breakfast.

Miinukset: No hot water in the shower. Both my shower and my family members' showers in a nearby room did not have hot water - the water temperature was barely lukewarm, even after letting the water run for a while beforehand.

Plussat: Amazing staff, great breakfast, and clean.

Plussat: We loved this hotel! The staff was friendly and helpful and the panoramic view of the mountains was amazing! My children enjoyed the pool and the breakfast.

Miinukset: Nothing

Plussat: The hotel staff were the best. Everyone was friendly and welcoming. The bed and pillows were comfortable, and the decor was appealing.

Miinukset: The pool is closed We were told the pool would be closed until the chemicals are properly adjusted, maybe a day, but it was closed by the state for our entire visit and with it was a sewer smell. Also, there is no roll away beds here.

Plussat: Bed is amazingly comfortable. Breakfast room and food excellent. Room was quiet and temperature was easily maintained.

Miinukset: Couldn’t figure out the TV!

Plussat: Clean room soft pillows plenty of towels

Miinukset: The shower was slow draining

Plussat: Breakfast was amazing! Such a wide selection of foods. The beds were just right and the staff was so friendly and willing to help with anything.

Plussat: The staff was very accommodating

Miinukset: Fowl odors in the lobby, elevator and breakfast areas.

Plussat: This Fairfield Inn was of resort look and quality! We were extremely impressed with the comfort of room, bed, shower etc. Highly recommend

Plussat: The staff were wonderful. Hotel employee was very helpful when we checked in & remembered us the next morning. She let us know we could borrow sleds. It was close making it down for breakfast but still plenty of variety & staff made sure we were taken car

Miinukset: The room was a little small, but still fine for my daughter & I. We had a single king room. The pool was a smaller than anticipated, 17 max occupancy. Still able to enjoy it & the hot tub.

Plussat: Loved the room. Clean comfortable and convenient.

Plussat: Excellent location. Staff very helpful in finding nearby dining.

Plussat: Breakfast was fine. I appreciated the pineapple chunks as opposed to a banana. Our group of friends were satisfied with things as well.

Miinukset: Nothing. I book at this chain because I don't have to worry about the hazards of an unknown hotelier.

Plussat: Service was amazing, room was clean and had everything needed.

Miinukset: my only complaint was the parking in the evening. Even then, where we had to park wasn't too far from our room but maybe designated parking for each room may have been better to ensure clients have atleast one space close to their room.

Plussat: Filthy pillows, filled with hair doesn't look like it's been properly cleaned

Miinukset: Dirty sheets

Plussat: Fair hotel

Miinukset: It was not clean. The bed was not comfortable. It was noisy. We heard every step of the people above us.

Plussat: The staff was friendly and nice.

Miinukset: The bathroom was outdated and not very clean.

Miinukset: Toilet and shower would not function properly. Both beds were dirty. Courtesy lotion bottle was filthy. The filthiest room I have had. Had I not just driven over 12 straight hours I would have left. As it was I used my own bedding and did not discover bathroom problems until the A.M..

Plussat: Kind staff

Plussat: Very clean hotel

Miinukset: N/A

Plussat: Excellent solution to visit the surroundings and the White Sands National Monument. Good breakfast, good price, quiet place. Easy to reach, close to everything you can need.

Miinukset: As usual in US, you need to take the car to get out for dinner, as for how many places there are in Alamogordo to have a dinner, even next to the hotel, they are practically unreachable on foot.

Plussat: Breakfast was ok

Miinukset: Shower wasn’t good Didn’t clean my room

Plussat: We liked that the property was close to White Sands and all conveniences. Coffee was better than average hotel coffee. Also, our room was quiet and very clean despite many guests.

Miinukset: Parking was tight, but manageable. Cigarettes littered (people problem, not a management problem)

Plussat: Everything else was perfect, please fix the waste in breakfast area. - Perfect bed and mattress - Quiet room - Nice tv

Miinukset: Not an eco-friendly hotel yet: Disposable ustensils / plates / cups are thrown in trash and polluting our environment every time customers have breakfast or enjoy coffee: please buy a dishwasher and washable silverware in order to make a difference. It does Not cost the hotel more money, if anything it cost less money to wash and reuse silverware and dishes. The difference: your spend 5 more minutes in your day fill up and empty a dishwasher, however you'll spend 5 less minutes in your day to worry about trash bins to dispose off, and our water and air will be cleaner thanks to you. Please take action and eventually advertise your hotel as eco-friendly, that way customers like me will be very inclined to book it again. But until you implement those important changes and advertise them in your listing, I would strongly suggest others to seek another hotel that takes action to limit waste, pollution, excessive use of resources. This is the ONLY reason why you didn't get a 10/10 review.

Plussat: Clean and value

Miinukset: Parking

Plussat: Good!

Plussat: The bathroom was so exceptionally clean with new fixtures.

Plussat: The room was clean and had a fridge and microwave. It is located next to the sheriffs office, so I felt pretty safe. Loved the free in room WiFi!

Miinukset: The coffee was gross. I mean, really gross.

Plussat: Customer service

Plussat: What a great value. The nicest Super 8 I've ever seen. Extremely friendly and helpful staff, clean rooms, safe area, good location. Would 100% recommend this place.

Plussat: The staff - he was very helpful.

Plussat: the manager is nice

Plussat: Hotel was alright with free breakfast and wifi. The staff wouldn't allow me to add my reward points when all other super 8 hotels allowed it. But it was just a one night stay so it was alright.

Miinukset: This hotel was actually the last hotel in the city center, I passed a lot of motels and hotels on my way back from White sands national monument and this one was the last one on the street.

Plussat: The manager was very helpful with lots of suggestions for places to go and things to do.

Plussat: The staff are very friendly

Plussat: Very clean

Plussat: It was clean.

Miinukset: The bed was uncomfortable and the heating/cooling system wasn't automatic so you are either boiling hot or freezing cold.

Plussat: The hot breakfast was delicious and plentiful. The staff were all kind, helpful, and polite. The room was spacious and the microwave and refrigerator were great amenities.

Miinukset: The bed was hard and squeaky; we sat on it upon arrival and it was so squeaky form that. TBS station had voice over narration and we could not get it to turn off, however the other stations were fine though.

Plussat: Good location pet friendly food good staff very good

Miinukset: Nothing

Plussat: The jacuzzi tub was fantastic. But even more.. The staff are all wonderful. Hotel employee decorated the room when he found out it was my birthday ( while we went out to dinner) they are all friendly and helpful. If you need help it's done by the time you

Miinukset: Traffic is loud because it's on a busy highway but we just left the tv on low to distract it. Most of the night it's ok but early morning started early!!

Plussat: Good location close to stores and restaurants, it was very comfortable.

Miinukset: I did not like being next to another room of young guys awake all night making noise slamming doors in and out until 7 a.m . We had our three Grandchildren with us and believe we were given a downstairs room to keep them from disturbing Tenants below.

Plussat: Location is ok.

Miinukset: Unfriendly staff. Dark room.

Plussat: Peaceful stay in Alamogordo, close by to White Sands National Monument. the Staff was kind and helpful. we requested an additional mattress and additional blankets for the Sofa Bed and we got an immediate support. the Hotel is decorated with Native paintings and propose local art crafts to sell. we could not try the swimming pool as it is an outdoor one but it looked great,.

Plussat: Price, location, clean, quiet nice outdoor pool. Standard breakfast fare. Good in room ac.

Miinukset: It's a motel, not a hotel. But still very nice.

Plussat: The staff was very friendly. The breakfast was delicious. The room was very clean.

Miinukset: No

Plussat: If you look for a motel, it should meet your expectations. Great location on the main street near restaurants and other stores. Friendly staff. But facilities are not as new or modern as in a newly built 2- or 3-star hotels. Also keep in mind there are not as many outlets as in other newer hotels for device charging. No USB outlets.

Miinukset: Room was a bit old.

Plussat: Nothing

Miinukset: Dirty very dirty even Lamp shades had stains all over. Carpets stain you feet with filth. We were in non smoking room but person from below smoked and the holes under bathroom sink filled our room with cigarette smoke. Dogs bark all night thin walls!

Miinukset: Breakfast could be better.

Miinukset: The room was cold and only got semi-warrm, the bath tub jets were filled with dirty grime, the hot water took forever to get even warm. The room wall and door had patch work that was unseemly. Could wait till morning to get the heck out of there.

Plussat: The heater didn't work right, the staff was unfriendly, the room needed remodeling and paint, the towels were tiny and thin and wash cloths had holes in them. Plus an additional pet fee charge

Plussat: Clean, close to the best hamburgers "lotaburger" and breakfast "waffle and pancake house" and its located on main st. To everything.

Plussat: Nice and comfortable room, very clean. It ended up being a great location, easy to get to the places I needed to go to and back. Good place for the price.

Miinukset: Shower head is definitely very low, and it looks kind of old. I am about 5 2 so I did not mind, but anyone taller than that might. It is a cheap motel, so some of the other guests seemed slightly sketchy, but I did not have any trouble at all with anybody.

Plussat: Super clean, plenty of room- no frills and perfect for an inexpensive stay. Nice, prompt, no-nonsense staff. I was expecting way less comfortable bed but it was great. Super fluffy firm pillows. Easy on/off road to get back onto highway to travel. Would definitely stay again. Was surprised pleasantly at the micro and mini fridge, and the hairdryer and iron.

Miinukset: The shower head really is for tiny people BUT it didn't bother me, it just may be something someone else may want to know. The water was hot and felt great all the same.

Plussat: Perfect to come off work and sleep especially when traveling. Never was bother by noise.

Miinukset: Room key is still an actual key and door knob. Feared for my safety.

Plussat: Clean good location for national parks visits Town has lots of good restaurant especially SiSenor right next door

Miinukset: Fair amount of train noise as they roll thru town at night

Miinukset: Room was cramped. Ice machine was out of order.

Plussat: Free WiFi and good parking

Miinukset: Room smelled like mold. Floors were dirty and bathroom seemed to have not been cleaned for awhile. One of the reasons we booked with this hotel was for the pool. They failed to tell us at check in that the pool was closed. Very disappointing.

Miinukset: breakfast selection was poor

Plussat: It was a place to sleep

Miinukset: The hotel I booked had a broken water heater, the staff found our hours before arrival and didn't call any guests. I arrived and was told I have to go to a hotel several miles down the road. I was told I would get.a refund due to inconvenience/ they

Plussat: Location was good, breakfast adequate, juice, cereal & honey buns. Plenty for that time of day. That's it, O can only add I was pleased.

Miinukset: This is not a complaint, just an account of what happened during check in. Upon check in the lady behind the counter said their was a chance house keeping hadn't gotten to room. Went down to the room, she was right they hadn't. Went back & she gave me a card for another room. As I was unloading my stuff I keep hearing a beeping noise, turned out it was the smoke detector and their wasn't a remote for the tv, Then I get a phone call, I assume from front desk checking up, and no cord on Phone. So I go back to desk & tell her all my problems, she took care of first 2, but no cord. she said she was sorry for everything. She did her best to take care of me & kept saying she was so sorry for all the trouble. I thanked her, I wasn't upset or angry. In a way it was kind of amusing, certainly not for her.

Plussat: The Location. There's a lot of Restaurants around the Motel, so you don't Need a car to visit one of them.

Plussat: It's convenient to everything

Miinukset: The first room hadn't been made up yet, the second room had dried dog feces on the carpet,they charged$10 for our service dog.

Plussat: Location was great center of everything although it is a small town. Staff was great!

Miinukset: Room smelled funny and there was stains on the couch and the towels as well which was kind of gross. I stayed in the same price hotels throughout New Mexico and they were definitely cleaner and nicer for the money even check out times were later.

Miinukset: The room was small and beds were small. The breakfast room was tiny (only three tables). It's not recommended for families with small kids.

Plussat: Comfy bed clean room awesome front desk staff and did not hassle me about having more than one service dog was very pleasant

Miinukset: There was no place at the hotel to walk my service dogs

Plussat: N/A

Miinukset: Not clean. Pieces of broken chair left in a plant outside our door. Owner was wearing PJs when assisting us.

Plussat: Nothing, I was miserable.

Miinukset: This is more like a motel you would pay for a hourly rate opposed to paying $--- for! It's a old run down hotel. It smells horrible and the bed is rock hard. I was itchy the whole night! I would not recommend this place at all, especially if you have kids

Plussat: The room facilities including many tv channels to choose from, coffee maker in the room, and location of hotel was very convenient. Two queen beds were comfortable for my family with two small kids.

Miinukset: The breakfast not having any meat item and the limited tables in the breakfast area.

Plussat: It has a small kitchen.

Miinukset: There's no facial tissues.

Miinukset: Dirty room, metal sticking out of sofa, different people being assigned same room causing confusion, beds were rocking like a seesaw from side to side, no elevator

Plussat: The hotel employee and all her staff are very helpful and amiable, the 2 rooms I reserved were very clean and functional

Miinukset: I did not rate 10/10 on cleanliness just because in one room the AC system was not working properly

Plussat: Front Desk attendant was very helpful and accommodating.

Miinukset: The bed was very small

Plussat: Reasonable price View on the mountains Location with a lot of restaurants

Miinukset: It’s old, no breakfast, beds are not the best

Plussat: Check-in clerk was friendly and efficient.

Miinukset: Defective TV with no sound. Wifi didn't work. Bed and room were tiny. Furnishings extremely worn. Parking area cramped.

Plussat: No hot water no towels or toilet paper there was no soap and the night clerk has an attitude total bs

Miinukset: Hot water and having what I paid for

Plussat: Staff was freindly and helpful

Miinukset: Not a blade of grass on the property to walk dogs on

Plussat: Clean, friendly, convenient. Nice TV. Pots pans and dishes.

Miinukset: Says breakfast..no breakfast. Says gym..no gym. Says heated pool...only heated after 5. Needs a piece of paper in room outlining all that and housekeeping expectations. Apparently housekeeping once a week only. But no instructions where to take trash etc. Also bed too hard for me.

Plussat: The property was excellent!

Plussat: Bed hard as rock; no handle on toilet, stayed 4 nites! Staff friendly & kind except the Mgr. Who never returned to fix toilet handle & told noone else on staff! Convenient to shopping. No pots & pans, no plates.

Miinukset: See above.

Plussat: I loved the view, location. Restaurants, stores and gas stations nearby. I’ve never visited Alamogordo before but we felt welcomed the time we were there. The room was perfect! The staff was friendly and helpful! (My apologies for taking so long to fill this out ladies)

Miinukset: The ONLY thing I didn’t like was to no fault of the property or owners. We got woke up extra early due to the slamming of the room doors underneath us. It startled me out of sleep. I honestly thought there was an altercation going on until I got up and seen the construction works leaving for work.

Plussat: Clean and decent quiet area.

Miinukset: Bathroom sink in bad shape but shower is nice. Noisy fan and has to turn on both light and fan at the same time so middle of night makes too much noise.

Miinukset: The blankets seemed very old and like they weren't washed often. The matteress was very worn out and hard. The floors were greasy and dirty feeling. The room was supposed to be nonsmoking but smelt like smoke. The shower was not washed well.

Plussat: Pet friendly with no up-charge for the pets, great location and low price. Easy access to good, gas, shopping and highways.

Miinukset: Motel is older and a bit run down, could use extra attention to cleaning details. Bed, pillows and linens were fine.

Plussat: Price

Miinukset: I got a room to use the WiFi and work over night but it was t working. Called the front desk and get a very unmotivated response about letting someone know. Never got fixed.

Plussat: The bed was decently comfortable and the front desk clerk was friendly.

Miinukset: I was overcharged from my price promised on booking.com and they didn’t change it or offer my money back. The room needed large repairs and had a sink that leaked from underneath so I got wet every time I used it. This motel used to be a nice stay but I don’t plan on returning.

Plussat: Location

Miinukset: There were roaches in bathroom

Plussat: Was nice and clean, staff friendly. Had a small fridge & microwave. A plus.

Miinukset: Bed was a bit uncomfortable. But all beds except mine are. Other than that it was fine. Was hard to get the toddlers clean with the walk in shower. At 2 & 3 they don't take showers yet.

Plussat: Nothing

Miinukset: Pool was empty, front staff was RUDE

Plussat: Location: Right in the middle of Alamogordo The staff: Very nice and helpful

Miinukset: Very old need serious renovation. Heater/A/C unit in our unit was so old, has no cover and filled with dust/mold inside). For amenities, only 1 bar of soap provided. No hair dryer, shampoo etc. Pay a little more to get much better hotel in the same area

Plussat: Nothing

Miinukset: Everything. Paint is peeling off

Plussat: price

Miinukset: floor need cleaned

Plussat: No breakfast

Miinukset: Washroom without exhaust fan!! Radiculous!!

Plussat: The staff was patient although there was a bit of a language barrier (we had trouble understanding her). The location was right off the main road which was very handy!

Miinukset: Sparks when trying to turn on the bathroom fan and the mini-fridge didn't work.

Plussat: The bed was comfortable. Room was clean and smelt good. Also got great channels on the TV

Miinukset: There's no breakfast. There usually is breakfast at almost every motel/hotel I have stayed at.

Plussat: Simple and nice....

Miinukset: Its a bit dated...

Plussat: Nice rooms, easy access, great rates, slept good, shower clean. Just what I needed. Thx.

Miinukset: Internet was very slow.

Plussat: Price and lication

Miinukset: No deadbolt or security chain. Just a door knob!! Bathroom light snapped hissed and popped so loud I didn't turn it on again. Pillows were so rock hard I went out and bought a pillow for the second night. Shower was so gross I didn't venture in. Yike

Plussat: Right on the way to White Dunes.

Plussat: Nothing

Miinukset: Very very old the room smelled I felt like I was in a room where they just pieced things together!!! The worst experience ever!!!