Anchorage hotellit lähellä Alaska Railroad Depot

Plussat: Location and what a classy time capsule this place is.

Miinukset: We wish the whales tale bistro was open for lunch too.

Plussat: The staff members were outstanding, accommodating, very positive and helpful! The location is excellent. Our view was exceptional! All of the restaurants proved to be quite good.

Miinukset: The hotel is a bit dated in areas but our overall experience couldn't have been more positive.

Plussat: People

Miinukset: Nope

Plussat: I stayed one night in downtown Anchorage because I had a connecting flight the next day. I do recommend staying downtown because there so much more to do and see than staying at an airport hotel. The Captain Cook is downtown and very well located. You do not need a car to get to lots of restaurants, shops and sights, just walk there. Great hotel with friendly and helpful staff. The room was very well equipped and I had a great view from 15 floor. I also could enjoy a tasty and long lasting breakfast in the hotel. Great place to stay. Thank you!

Plussat: The staff were amazing!

Plussat: I love the location. So convenient. The restaurants and room service were wonderful! The staff was amazing! So friendly! The little stores inside were so helpful! I would definitely recommend and stay here again!

Miinukset: Not a thing.

Plussat: Erittäin siisti ympäristö ja huone, mukava sänky, erittäin palvelualtis, ystävällinen ja osaava henkilökunta.

Miinukset: Aamupala ei kuulunut hintaan.

Plussat: Alaska Business Hotel

Miinukset: TV was very small :)

Plussat: Beautiful and very well kept guest rooms. Luxurious lobby and shops.

Miinukset: The lunch we had at Fletchers was mediocre. While we expect to pay a premium for food in a fine hotel, we also expect superior fare. On the plus side, the service was very good.

Plussat: This hotel has a timeless class and is totally all you need.

Miinukset: No

Plussat: Elevators were super fast!!!

Miinukset: Finding our way to the pool was difficult. Entering thru gender specific rooms was kind of weird.

Plussat: The size of the room. The views from the 16th floor corner room. And the hotel's many amenities.

Miinukset: They could stand to put a softer facial tissue brand in the rooms. The current brand is about as sift as notebook paper!

Plussat: Nice views from the room.

Miinukset: Location is at least 0.5 miles from most of the restaurants and shops. Staff didn’t give me the room I had reserved, ended up with a bay view instead of Mountain View.

Plussat: clean

Miinukset: room being a bit small.

Plussat: Clean and great location

Plussat: Gina at the restaurant was a GEM:)

Miinukset: Check in wasn’t pleasant and friendly. After traveling over 800 miles and front desk not able to find our reservations. Little scramble at check in and no information about tge hotel amenities parking spa restaurants bars ect.

Plussat: I liked the feel of the lobby and that it wasn’t dark. It had a nice area to buy snacks. Also I found the quality of food good as I am gluten free and dairy free but found a variety of good quality foods.

Miinukset: Room service never picked up so I had to go through front desk.

Plussat: The employees at breakfast were so super friendly:)

Plussat: Breakfast vouchers for buffet were welcome - range of meal choices was more than adequate

Plussat: Comfy bed. Maid left welcome note (surprised) great location

Miinukset: Nothing

Plussat: It was in a good location. The front lobby people were nice.

Miinukset: I ordered breakfast through your room service program, which was delicious. The dishes were never picked up and were left there. They were still there when I left the following morning. The bar drinks were expensive - at least the two I ordered were.

Plussat: Location

Plussat: I have always liked the Sheraton. It's a nice clean place with friendly staff

Miinukset: There is no shuttle service from the airport

Plussat: Great Staff, a really nice place with nice breakfast.

Plussat: It was clean.

Miinukset: The hotel does not have AC. Our room backed up to the train depot so with the window open we were hot and awake all night with train horns. I tried to cancel my second night but unfortunately was denied by manager bc I booked a nonrefundable rate.

Plussat: Breakfast was not offered anymore

Miinukset: More towels

Plussat: Kitchen facilities available for cooking

Miinukset: Very dated but functioned fine

Plussat: Convenient location with easy check-in and out. Spacious and clean.

Miinukset: An older property and very close to railway line.

Plussat: Good location

Miinukset: Very dated and shabby, room temperature not easily adjustable.

Plussat: I love this hotel because it is a local hotel and the best location if you want to walk to the Alaska Railway. The location is walkable to bars, restaurants, and shopping. Our unit large with a fully equipped kitchenette. The room was very clean with comfortable beds. Great value.

Miinukset: One half flight of stairs to get to the lobby with your suitcases. We had no problem, but it could be if you had mobility problems.

Plussat: Great location as we were catching a train and it is only about 300 metres to the station. Also close to eateries.

Plussat: Roomy

Miinukset: No

Plussat: that there was a kitchen in the room however co convenient/supermarket close by

Miinukset: Not being able to pay for the room in Cash Had to pay by credit card no option There was no breakfast offered Would be good if they offered transportation to and from the airport Good location if you are catching the train from Anchorage to Fairbanks No convenient store/supermarket close by

Plussat: This is a solid little hotel that does the job. For us the location was perfect. Very close to the railway station where you can catch the train to Seward. It’s not a flashy hotel. But it is very comfortable. Plenty of room, comfortable bed, hot water, and within walking distance to downtown. Reception is 24 hours. Excellent value for money, and we would stay here again.

Miinukset: Not much. Just one thing to note. This is not a disabled friendly hotel, there are stairs everywhere. We would not have picked this hotel had we had our son who is in a wheelchair, traveling with us.

Miinukset: No easy access in with luggage, lots of steps.

Plussat: Close to the train station

Miinukset: Other then my towels were taken and not replaced

Plussat: Good location, nice clean rooms and good size

Plussat: Breakfast was good and the staff was very nice.

Miinukset: There was hair in the bed.

Miinukset: My room was left open all day on one of the days I was there. I returned that evening to find that out (the flip on the door had been used to prop it open). I felt very unsafe. I wrote a letter upon check out, but I also spoke about it to two different staff. I was given no compensation. I asked for the cameras to be checked. When I checked out of the hotel, I left my phone number and my email. No one has contacted me! Horrible service.

Plussat: Great location close to train station. Shuttle service from the airport was helpful.

Miinukset: When I called several days before arrival, I was assured we would be picked up as soon as we picked up our checked bags. We had to wait almost an hour for pick up after O called the hotel as instructed. They had no room for us next day and we had to walk.

Plussat:  

Miinukset:  

Plussat: Clean, great breakfast, good value.

Miinukset: Set in an industrial area

Plussat: The room was nice, very accommodating

Miinukset: The people above us had several children screaming at 2-3a.m. And they ran the shower/tub which was so loud maybe the plumbing needs to be checked. No way to sleep through several people taking showers/baths

Plussat: The room was a good size. The breakfast was a good selection.

Miinukset: The trains are close and noisy at times.

Plussat: location was the best

Miinukset: hearing the train, breakfast wasn't great

Miinukset: Transportation issues which did get resolved. Breakfast should be available for the cost.

Plussat: The location is great, right near downtown area.

Miinukset: The room had an odd smell. I have stayed there many times throughout the years and it not the same as before. It was clean and comfortable for the price, but probably won't stay there again.

Plussat: Breakfast was ok.. Ship Creek Trail was great! Close enough to down town for walking.

Miinukset: The carpets were stained and smelly , need to be replaced. The room was hot and stuffy so I left my AC on, upon return, my cleaning attendant left my window open on my ground floor room. Not a smart security idea☹️

Plussat: The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time).

Miinukset: I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in the room...so cheap that two of them were cracked and unusable before I even got them out of the plastic wrapper. I also expected parking to be included; instead, it was an extra 12 bucks. That's not awful, but for $100 a night you should be able to toss in parking.

Plussat: Staff were very friendly and accommodating. Rooms were very comfortable. I would stay there again.

Miinukset: The restaurant was terrible. Food was mediocre at best. The waiters and waitresses were good.

Plussat: Bed was comfy.

Miinukset: Free breakfast.

Plussat: Professional

Miinukset: Shower water would be scalding hot at intervals

Plussat: Location

Miinukset: Smoky smelling floor and rooms, empty promises from staff to resolve it.

Plussat: Friendly accommodating helpful staff.

Miinukset: All good, thanks

Plussat: Staff were excellent. Really made sure we were comfortable and met our needs. Room cleanliness was off the charts wonderful. Did not eat in the restaurant this stay, but have in the past and have been very pleased.

Miinukset: The parking has always been an issue. But understandable. Offering a valet could help. Just a suggestion.

Plussat: Staff was nice

Miinukset: Paid parking, road noise, unsafe streets at night

Plussat: Location is great for shopping and downtown restaurants.

Miinukset: Bath was in need of updating. Very limited parking lot. First floor check-in area was cramped, cluttered and needed updating.

Plussat: The restaurant Orso across the street.

Miinukset: A run down motel posing as The Ritz Carlton. Unfriendly staff, no basic lobby amenities i.e.: coffee, hot water, hot chocolate, microwave....,the condition the room was as if I was staying in slums.

Plussat: I guess if we have to put something we would say that the front desk staff was very friendly and helpful.

Miinukset: The room had drug debris on a side table. You had to pay to park which is retarded. There was no room service available.

Plussat: Being downtown was convenient. I regret getting an upgrade from the 3rd floor to the 12th because I ended up with an uncomfortable bed that sagged so much it felt indented.

Miinukset: Having to pay for parking sucked. And my bed was so indented that I could not get comfortable. The pillows are too thick too.