Anchorage hotellit lähellä Alaska State Troopers Museum

Plussat: Location is fantastic, near good restaurants and the sea. The service at check-in and check-out and at the breakfast. The bar is cosy and the staff really nice people.

Miinukset: The service or lack of service provided by the concierge is unthinkable. We were a group of six people with 12 pieces of luggage, asked for a transfer to drive us to the railway station the following day and were told there was not in Anchorage such type of service providers, we should take 3 cabs instead. In the meantime we saw at the door of the hotel a van big enough for all of us, with the phone number of the owner company on the doors, we called the company, agreed with them the pick-up time for the following day, they had several vans and were happy to drive us to the drain station.

Plussat: Very friendly and helpful staff and good location

Plussat: Location and breakfast was great! Dinner at Crows Nest is awesome.

Miinukset: Room size seemed just a tad small, especially the bathroom with the toilet.

Plussat: Close to airport and places to see

Plussat: The room is quite clean, most of the stuff are friendly.

Miinukset: We stayed this hotel for 2 nights. The reception staff was very “thoughtful” to give us one of the worst room in the hotel when he knew we were not with group, which is at the top of the building just near the elevator workshop. It was a nightmare. Too noisy to fell asleep. Just like living near the airport. We argued with reception manager, he did change our room the other night. The hotel is quite old, rooms are small, decoration &facilities are old. Not worth the money.

Miinukset: No sleep at all as room was next to the elevator

Plussat: All of it. Great experience. Great staff. Great food.

Miinukset: Zip. Nada. Nothing.

Plussat: The staff were amazing!

Plussat: The food and the staff in the restaurant The Crow’s Nest.

Miinukset: The hotel is pretty old. The swimming pool area and spa zone is out of date and need redesign.

Plussat: Erittäin siisti ympäristö ja huone, mukava sänky, erittäin palvelualtis, ystävällinen ja osaava henkilökunta.

Miinukset: Aamupala ei kuulunut hintaan.

Plussat: Wonderful meal at crows nest. Lovely server.

Plussat: Big room and clean

Plussat: Staying on the club floor was awesome. And I loved the self serve shop in the lobby. Great location.

Miinukset: Nothing.

Plussat: The hotel was clean and in a good location.

Miinukset: The treatment from the staff at my check-in was terrible. I was racially profiled and denied a room. Random people also walked into my room at 6/7am on multiple mornings. There was no knock before entering on either occasions. I also had the cleaning service wake me up at 8am each morning. Very unprofessional all around.

Plussat: Clean, friendly and very comfortable. Coffee is available in the room. The location is good with an easy walk to downtown.

Miinukset: Nothing that I can think of.

Plussat: Everything you would expect for the price. The staff was great and made an extra effort to make dinner for us, thought it was very late and most restaurants were close.

Miinukset: The hotel met most of the standards for the price, though nothing particularly amazing. Nice restaurants are a little bit farther.

Plussat: Clean and great location

Plussat: The beds were very comfortable.

Miinukset: Cold coffee

Plussat: This property is now owned by Marriott. I have been a Starwood Preferred Guest (which includes Sheraton among other properties) for years, and Sheraton has always been a home away from home for me. I really like the simple updates to the rooms and bathrooms. The design choices are great. It did seem that some aspects of the bedding had changed, and I have to say I miss the previous bedding.

Miinukset: The thermostat would not hold a cooler temperature very well. We had to adjust it several times throughout the night. However, I messed up and did not remember to inform the front desk of this when we checked out so that it could be fixed. As for my SPG membership transitioning to Marriott, that transition (and any steps we need to take in the process) has not been very clear. I am also not pleased with receiving less perks with our membership. The membership is not equivalent, and that is very disappointing. I was sad to see that the free bottles of water were no longer in the rooms. Quick feedback: this is my second stay at this property in a 3 month time frame. One stay was personal and one business. I got an overall sense that the administrative/customer service process does not quite seem streamlined yet. I am sure this is due to the acquisition/merger, but I thought I would give feedback from the customer's end. Hope this helps!

Plussat: Close to shops

Miinukset: All good

Plussat: Helpful staff and large rooms

Miinukset: No water supplied in the room.

Plussat: Location

Plussat: I have always liked the Sheraton. It's a nice clean place with friendly staff

Miinukset: There is no shuttle service from the airport

Plussat: Location

Miinukset: Club room way over priced 500 .00 plus Outrageous

Plussat: Loved watching the salmon fishing behind the hotel!

Miinukset: Rooms could use some updating and were dark

Plussat: The hotel location is really cool, the staff was very helpful and friendly, the lobby was nice, the room was comfortable, and my family enjoyed the pool.

Miinukset: The room could have been lit a little better and the pool had a few fuzzies (I'm assuming from the filters) floating around, but neither was a big deal.

Plussat: Great location close to train station. Shuttle service from the airport was helpful.

Miinukset: When I called several days before arrival, I was assured we would be picked up as soon as we picked up our checked bags. We had to wait almost an hour for pick up after O called the hotel as instructed. They had no room for us next day and we had to walk.

Plussat: Great location near train in Anchorage

Plussat: The location was good. We didn't feel like we were in the middle of a city. Breakfast was good and the staff very pleasant.

Miinukset: My room smelled smokey. It seems like they just started a no smoking policy.

Plussat: Good location close to city center, good breakfast

Plussat: Convenient to train,. The Ulu Factory next door offers a shuttle up the hill to shopping. The staff is great! The Bridge restaurant is close too! Comfortable beds, and air conditioning!

Miinukset: Bathrooms could use an upgrade. The hotel is showing its age!

Plussat: Location is ideal if you are traveling by train. You can easily walk to the Train Depot in a few minutes. But you don't have to walk! The shuttle is always waiting when a train arrives and is available to take you to the depot with your luggage.

Miinukset: Rooms need updating. Our A/C was very noisy and we needed it since Anchorage was experiencing record high temperatures when we visited.

Plussat: Good location. Great staff

Miinukset: Room was hot. I called the front desk to get a fan and was told there are no fans but we have an air conditioner in the wall. I told her yes but it don’t work. Duh!!!

Plussat: Great, convenient location. Close to downtown area, walking park and fishing Ship Creek. Excellent shuttle service.

Plussat: Great hotel just a little far from restaurants within walking distance but doable. Uber worked too

Miinukset: Wonderfully clean and the staff was very direct and kind. I would stay here always. In fact I ended up staying and added a couple of days. The rates are very reasonable also allowing affordability

Plussat: Like the shuttle which will pick you up & drive you anywhere in town.

Plussat: The staff were SO accommodating! Both shuttle drivers were extremely helpful. The rooms were clean and comfortable. I would stay here if I ever go back to Alaska.

Miinukset: Location.

Plussat: Clean affordable rooms and good continental breakfast. Staff was friendly.

Plussat: The place was very clean. The breakfast was pretty good n very nicely set up. The towels were nice n soft. I liked that they had WiFi available it helped having it for teen Grandson.

Miinukset: The beds weren't that comfortable n there were no window screens. Airconditioner was very old n noisy but thankful it helped. They should serve with good sturty paper plates instead of styraform plates.

Plussat: Very centrally located for our travels around town. As former residents who had rented a car it gave us easy access to everything we planned on doing.

Miinukset: The mattress was a little noisy, but nothing we could not handle. Still comfortable for sleeping, just noisy when one was getting into/out of bed and trying not to wake the other.

Plussat: We had a very large clean room or several of us to get around it was very close to the airport. OK

Miinukset: We had a very large clean room or several of us to get around it was very close to the airport.

Plussat: The staff were truly accommodating. Although the hotel is removed, the staff were readily available to shuttle us about.

Plussat: breakfast is good and various menu.

Miinukset: ceiling noise is severe when people who live upstairs move.

Plussat: Breakfast

Miinukset: Location but I already knew it

Plussat: Liked the shuttle service excellent

Plussat: The staff was so accommodating. They provided transportation wherever we needed to go then came and picked us up when we were done.

Miinukset: Tv remote didn’t work even with help from office. A/C sounded like it’s during a slow and very noisy death.

Plussat: Restaurant (food & servers were good). Downtown.

Miinukset: No safety chain on door but one on sliding glass door to the balcony & we were on the 3rd floor! Creepy. Room had an odd/soured smell, a lot of street noise, & the furniture was dated. Be aware that there are a lot of homeless people within a couple of blocks of the hotel. The day prior to check/in we stopped in & were told we could check-in at 1:00 & when we arrived the next day were told earliest was 3:00. Fire alarm went off in the morning around check out time & we had to haul our stuff down the stairs. Thank God for a young lady and her father who helped me. We stayed at 3 other Westmarks while on our trip & other than the restaurant this one was below par. If Captain Cook Hotel is available stay there. That’s where we stayed our first night in Anchorage & had to move to Westmark after that due to misinformation we’d received about our hotel booking from the tour company. We were told our last night of our tour was at Westmark & it was in fact at the Capt Cook & we had made reservations on our own to extend our stay in Anchorage so we had to move locations to the Westmark. We didn’t know about the hotel glitch until shortly before our trip started. Bummer. Also, there is no shuttle service to the airport.

Plussat: Staff were very friendly and accommodating. Rooms were very comfortable. I would stay there again.

Miinukset: The restaurant was terrible. Food was mediocre at best. The waiters and waitresses were good.

Plussat: Location

Miinukset: Price is a bit high

Plussat: Great location, comfy room, and everything as advertised.

Miinukset: Slightly outdated design.

Plussat: Breakfast was more than I usually pay $15/person. But food was good. Arrived at 1 AM left at 8 AM so didn't get to enjoy the stay. I did like the Balcony at that time of morning(1 AM)as you could view the city in the twilight.

Miinukset: the whole town is very expensive. For the price it would have been nice to have a shuttle from the airport and to the train station. $50 nice

Plussat: Location

Miinukset: A fairly basic hotel for the money charged. Furniture in the room was a bit tatty. No fridge (but did have an ice machine) and no electric jug.

Miinukset: Hotel was outdated. Didn't feel the safest. Bathroom was small

Plussat: Our room was a good size and the bed was very comfortable. Staff were polite and helpful.

Miinukset: There was a filter coffee machine in the room, but no instructions and no mini fridge or milk supply. The buffet breakfast was disappointing because the scrambled eggs were cold. The rest of what was on offer was adequate.

Plussat: Staff very nice. Location good.

Miinukset: Super noisy. Bathroom was gross and still wet when checked in. Poor parking policy.

Plussat: I guess if we have to put something we would say that the front desk staff was very friendly and helpful.

Miinukset: The room had drug debris on a side table. You had to pay to park which is retarded. There was no room service available.

Plussat: The location is good and the staff is helpful

Miinukset: the breakfast is too expensive and should not make it into two categories.

Plussat: Glacier Brewery across the street was nice and convenient.

Miinukset: Don't stay on the north facing rooms. Other than they have a view, the noise level from the street was awful. Even closing the sliding glass door didn't help. Someone told us later to stay facing west.

Plussat: The one thing that bothered me was the TVs was bad and after calling the front desk that didn’t do anything to fix the problem.

Miinukset: Bad tv

Plussat: The brand

Miinukset: Overpriced. Charge $32 for parking. Small rooms

Plussat: I loved the polar and brown bear. Location was ideal.

Plussat: It's really clean, and very convenient. The staff is also very friendly and helpful. The location is really great, the only down side is the valet parking is a little bit expensive.But overall, I would stay here again.

Miinukset: The parking fee is a little bit expensive.

Plussat: Clean and comfortable room.