Anchorage hotellit Downtown

Plussat: Staff was very friendly and helpful. Location was great. Room was spacious with a nice kitchen area. Balcony had ocean view.

Miinukset: A/C had gone out but with fans and balcony window open, we were definitely cool enough.

Plussat: I love this hotel and the staff, have stayed here often.

Miinukset: This particular trip, the air had gone out in the hotel. The room was extremely warm and I was unable to get any real sleep. Road noise from 5th Avenue is too loud to sleep with the window open. Unfortunate event, no fault of the staff.

Plussat: Rooms overlook the Cook Inlet, walking distance to anything downtown, and only 10 minutes from the airport.

Miinukset: Had issues with the air conditioning/heat. Had to sleep with outside door open.

Plussat: LARGE ROOM

Miinukset: IT was not a full service hotel but there was a hotel across the street that owned it and you could use there things.

Plussat: Nice large suite. Clean, comfortable. Good location downtown.

Miinukset: Hotels in downtown Anchorage are expensive, although this one was a little more reasonable than others. Room had a a slightly smoky smell when first entering ( it is a non smoking hotel). Mention to desk on check out and they said they would check it.

Plussat: Our host, John, is amazing!! He is so friendly and likable - we loved talking to him. He went out of his way to be helpful and considerate. We are thankful for having met him. The apartment was fantastic and just what we needed.

Plussat: Extremely helpful employees.

Miinukset: Access to third floor with the 2nd floor standard key.

Plussat: Nice hotel, friendly staff, not too far to walk to anywhere

Miinukset: Executive lounge very crowded with not enough staff - not worth booking an exec room

Plussat: Location, staff most helpful with travel needs.

Miinukset: Daily room rate costly

Plussat: The staff was very helpful. We are Gold members and since the Lounge is now closed on the weekend, we were given a voucher for a free continental breakfast in their restaurant. We were given late checkout, which we needed because we had a late flight from Anchorage.

Miinukset: We didn't like that the Lounge was closed on the weekend. It was also a little pricey. They don't have a shuttle from the airport, although it seemed that many other hotels did.

Plussat: Comfort, big bath and the view.

Miinukset: No small refrigerator for my insulin.

Plussat: I've had so many great memories here. I prefer this hotel to the Cook as the rooms are slightly larger and the decor doesn't make liberal Alaskans uncomfortable.

Miinukset: The rooms are smaller than the hotels in midtown, and the restaurant in the hotel are not as interesting as the other downtown restaurants.

Plussat: The staff was particularly helpful in getting dinner reservations and if you need it ask at the front desk to borrow an umbrella.

Plussat: Enjoyed my entire stay.

Miinukset: No transportation from airport. Restaurants are very expensive, although the food is good.

Plussat: The room was great. Windows were dirty but view was great anyway

Plussat: clean and generally nice

Miinukset: Not able to turn the temp up any. It seemed to be set at about 65 to 68, which is nice when i'm sleeping but not during the evening or morning.

Plussat: The staff was awesome and also 5:30 in the morning the shuttle bus to the airport.

Miinukset: None

Plussat:  

Miinukset:  

Plussat: The room was a good size. The breakfast was a good selection.

Miinukset: The trains are close and noisy at times.

Plussat: The location is great, right near downtown area.

Miinukset: The room had an odd smell. I have stayed there many times throughout the years and it not the same as before. It was clean and comfortable for the price, but probably won't stay there again.

Plussat: Great location close to train station. Shuttle service from the airport was helpful.

Miinukset: When I called several days before arrival, I was assured we would be picked up as soon as we picked up our checked bags. We had to wait almost an hour for pick up after O called the hotel as instructed. They had no room for us next day and we had to walk.

Plussat: Great hotel just a little far from restaurants within walking distance but doable. Uber worked too

Plussat: Free cookies were good! The bacon was good. Three luggage carts.

Miinukset: Needed more staff and elevator was slow and did not have all it's buttons functioning. The coffee was below average - need a good dark brew.

Plussat: The location was very nice. I really enjoyed being close to downtown.

Miinukset: The housekeeping staff was a little inconsistent. The first day was fine, but after that, my towels were never completely replenished, the bed was never completely made, and I had to leave a note to make sure the lights were tuned off when they left.

Plussat: Location, airport shuttle, friendly helpful staff

Miinukset: No

Plussat: Breakfast was quite good, and the person in charge was very friendly, always had a smile for everybody. She did an outstanding job to make sure that the trays were always filled with food.

Miinukset: No.

Plussat: Staff

Miinukset: We had lots of trouble with the room door

Plussat: Great central location

Miinukset: Wifi is slow. Beds are uncomfortable.

Plussat: Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room.

Miinukset: Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room.

Plussat: Good customer service

Miinukset: No vents in bathroom. Could be updated

Plussat: Price, location

Miinukset: Too much partying throughout the hotel, all night and morning, and the sound of doors closing, floors creaking, and talking prevented me from getting much sleep. Room was hot and stuffy. Fortunately my son is a heavy sleeper. We booked two nights but left after one. Good on them, they did refund my second night.

Plussat: within walking distance of downtown attractions

Miinukset: needed some maintenance... bathroom light didn't always work sitting room tv didn't work, drippy faucet in bathroom

Plussat: Location

Miinukset: The building smelled, needs a desperate renovation, bathroom was small, had to ask for soap every day, trash bags were not provided.

Miinukset: The hotel associates lacked customer service! The breakfast lines were horrible, and also bad hostess service. *also they need conditioner(shampoo). I would never stay there again.

Plussat: The room is good and there is no infestation like other cheap anchorage downtown hotels.

Miinukset: The staff is super rude and they should be fired. The price is not a good deal for just one night if you pay over $60/night your getting ripped off. The internet is super slow I got a fast internet speeds from a 3g connection on my cell phone. The breakfast is cold and nothing is cooked. Pretty lame hotel that doesn't offer good amenities. Would suggest getting a room at a different hotel that has a better staff,good breakfast, and fast internet.

Plussat: It was great!

Plussat: The bath room design is a plus, since they put the water sink and shower room separately so people can do those things at the same time

Plussat: Good overall

Miinukset: My room had stale smoke smell

Plussat: The location is perfect. We walked everywhere we wanted to go.

Plussat: Location is good. Front desk staff friendly.

Miinukset: As a diamond member I would expect late check out at 2pm or later irrespective of how full the hotel is. The elevators looked like the belonged in a war movie - ceiling panels broken and falling down. Generally the hotel was in bad condition. Not what one would expect for $400 per night. Can’t quite understand why it is okay to maintain a property just because it is used by the masses for 3 months a year.

Plussat: This is one of the most dated rooms O have ever seen in a Hilton. Otherwise lean and well-run, walkable to downtown shops and restaurants.

Plussat: The hotel itself had everything we needed and the location was perfect for our needs i.e right next to the train station. the rooms were large and clean.

Miinukset: The staff reception was one of the worst I had ever experienced anywhere in the world. We were not greeted for about five minutes despite the fact that they were not busy. We made eye contact with several staff however, they never came to the desk to assist us. One staff member at the counter, was too busy trying to assist a contractor (not a guest) and completely ignored us. When we finally did get service, the staff member did not appreciate that we had waited so long. Then, to add insult to injury, the rooms we had requested (adjoining rooms for our children) were obviously not arranged and it took the manager about ten minutes to sort it out.

Plussat: The location was great

Miinukset: The hotel is very run down and looks to have not been upgraded in awhile. The rooms were dirty and falling apart. Wall paper in the rooms was coming off. There was dirt and dead mosquitos all over. One bed had a plywood backing on the wall to keep it tight. The lock on the door was loose.Paid extra because it was the hilton, but did not get my money worth.

Plussat: The location, and amenities were nice.

Miinukset: The room was advertised as delays but was quite mundane and the view was lack luster.

Plussat: Pool

Plussat: Wish there was a way to know when amenities are closed for service! And the spa has plants growing in it!!! Bummer

Plussat: The lady that checked me in was sweet and the bellmen that helped me in and out were spectacular

Miinukset: The room was very tiny! The bathroom was even smaller! There was no ice machine nearby. When I ordered dinner, they were missing particulars from the order but did not tell me that when I ordersd

Plussat: I enjoyed the downtown location near quite a few excellent places to eat. I did take a cab a few times to midtown and the University and the front desk was very helpful in arranging my cabs.

Miinukset: WiFi was not working the entire 5 days I was there. Had to switch rooms because door wouldn’t lock and TV wouldn’t work. Once I switched rooms the bathroom light went out on my second day there. I asked 3 times for someone to fix it to no avail. Had to shower in total darkness the rest of the trip. Breakfast was same everyday and over cooked eggs were not good!

Miinukset: Rooms and facilities are not as clean to a 3 star hotel!

Plussat: Before we stayed at Anchorage Lofts Hotel we read a number of reviews that said the place was dirty, damaged and otherwise unpleasant. For this reason we payed pretty close attention while we were there and didn't notice any of these offenders. We stayed two nights, my boyfriend and I in one room and his father in another. After inspecting the rooms and other parts of the hotel we only determined that it was simply old. The bathrooms, linens, floors and furniture were all clean. The service was adequate... we had no complaints.

Miinukset: I kept trying to find something "wrong" with the place after reading bad reviews but the only thing "wrong" was that it seemed very worn down. There were paint chips off of the walls in some places, the carpet had wrinkled up, and a lot of the hotel seemed like it had been through partial renovation. Everything was clean though, and everything worked in the rooms. I would say that if you're looking for a "fancy" place to stay, this doesn't quite make the cut, but for the price compared to the other hotels in the area it was definitely satisfactory.

Plussat: Nice beds and towels

Miinukset: Moved to two different rooms. First room the refrigerator was missing. Second room, refrigerator did not work and our food spoiled. Then we went to the pool. Apparently the pool was "under construction" so it was closed indefinitely ...the refrigerator and the pool were the primary reasons we booked at this hotel.

Plussat: Great value!!

Miinukset: The only coffee provided was decalf. The name on out front is for the bar/restaurant, not the hotel.. I think it needs just one strong name for the whole establishment rather than multiple names.

Plussat: The location was good.

Miinukset: I initially booked this spot because it had a pool. Upon arrival I learned that it was closed due to the earthquake. I feel like that should be noted on your website! We checked in, went to our room, and only one bed had a blanket. We went out around 5 at which point I asked the front desk to send a blanket up. When I got back at 10pm, still no blanket. Called the front desk, they said it’d be up in 10 minutes. 20 minutes later, I call the front desk, they say they’ve been busy and that they are the only person working right now. I’m pretty tired, I have two young children that I’m traveling with, so I ask if there’s anything I can do (meet them at the desk, laundry room, something useful). They say no, it’ll be up in 10. STILL, 10 minutes later nothing, so I go down, they run with me to the laundry room, no clean blankets. Nothing. At this point it’s after 11pm. They say they’ll have to grab one from an empty room. Which they do about 15 minutes later. Blanket procured. But I feel like it was just one of those times where one thing after another kept falling through. The guy offered to give us complimentary breakfast tickets, which was nice, but he never sent them to our room, so I asked the front desk the next morning, and the attendant was very short and rude about the whole thing. It all just seemed really ridiculous. How hard is it to just be nice and understanding to a patron?! So no, I’d have a hard time recommending your hotel to anyone! Beds were uncomfortable, one just had a top sheet instead of a fitted sheet. I just feel like you could do a lot better, and I hope you want to.

Plussat: Really great hotel that is central to exploring the historical areas of anchorage. The next block over is the statehood monument, city timeline, local history displays, giant carvings and statues, Alaska mint and photo ops. Also, shopping for local specialty items is all right there. Great breakfast!! Seemed mostly homemade, too.

Miinukset: Long walk to room on super long hallway.

Plussat: location, location, location The rooms were clean and everything functioned well. The staff at the front desk was nice and professional. We also appreciated the free and tasty coffee at the front desk. Thanks!

Miinukset: It appears that this was a motel that was turned into a hotel. It just seems run down and a bit weird. It just doesn't seem like a standard hotel you see these days. Overall though it was ok.

Plussat: The bed was comfortable... Thats about all the pros for this hotel.

Miinukset: Hallways were dark and barely lit, entire hotel smelled like mold or just downright disgusting to the point where my 2 year old daughter kept commenting on it. Room smelled just as bad even with the window left open the entire stay. I suggest you take your business elsewhere, the puffin Inn is cleaner, and cost about the same.

Plussat: The rate and the location were great and they had laundry facilities. 2 blocks from the incredible museum.

Miinukset: First floor rooms don't really allow you to open the windows and the laundry room is far away.

Plussat: For the location, in close proximity to local bars and such its well worth the price. great live music in the hotel bar.

Miinukset: One of my towels was kinda dingy, downstairs door from parking lot wouldn't open I had to walk around to another door. The neighborhood is pretty rough around there. Very limited parking.