Anchorage hotellit Downtown

Miinukset: Time for a refurbish. Needs a modest update

Plussat: Good restaurants on site Comfortable beds. Great older style hotel with lots of charm

Miinukset: Long way to 3rd tower from lobby

Plussat: Central location, facilities and very helpfull staff.

Miinukset: No complains.

Plussat: Great location and staff—extremely helpful and courteous. Very comfortable lounge on the Captain Cook deck.

Miinukset: Nothing

Plussat: Location and breakfast was great! Dinner at Crows Nest is awesome.

Miinukset: Room size seemed just a tad small, especially the bathroom with the toilet.

Plussat: Breakfast quite nice but had to wait for a table one morning. Very convenient location.

Miinukset: nothing really.

Plussat: The staff were amazing!

Plussat: Erittäin siisti ympäristö ja huone, mukava sänky, erittäin palvelualtis, ystävällinen ja osaava henkilökunta.

Miinukset: Aamupala ei kuulunut hintaan.

Plussat: Big room and clean

Plussat: The hotel is conveniently located and has excellent facilities. Our room was great.

Plussat: Restaurants served good food, lots of choice. Central location.

Miinukset: Hotel needs updating. Considering the room rates it needs a renovation. Need to update decor.

Plussat: Good Location Nice breakfast

Miinukset: Dark restaurant Dated and small bathroom Pizza box plus glasses left outside nearby bedroom for 2 days

Plussat: The hotel was clean and in a good location.

Miinukset: The treatment from the staff at my check-in was terrible. I was racially profiled and denied a room. Random people also walked into my room at 6/7am on multiple mornings. There was no knock before entering on either occasions. I also had the cleaning service wake me up at 8am each morning. Very unprofessional all around.

Plussat: Nice views from the room.

Miinukset: Location is at least 0.5 miles from most of the restaurants and shops. Staff didn’t give me the room I had reserved, ended up with a bay view instead of Mountain View.

Plussat: clean

Miinukset: room being a bit small.

Plussat: Clean, friendly and very comfortable. Coffee is available in the room. The location is good with an easy walk to downtown.

Miinukset: Nothing that I can think of.

Plussat: Clean and great location

Plussat: The beds were very comfortable.

Miinukset: Cold coffee

Plussat: I liked the feel of the lobby and that it wasn’t dark. It had a nice area to buy snacks. Also I found the quality of food good as I am gluten free and dairy free but found a variety of good quality foods.

Miinukset: Room service never picked up so I had to go through front desk.

Plussat: Breakfast vouchers for buffet were welcome - range of meal choices was more than adequate

Plussat: Helpful staff and large rooms

Miinukset: No water supplied in the room.

Plussat: Location

Plussat: I have always liked the Sheraton. It's a nice clean place with friendly staff

Miinukset: There is no shuttle service from the airport

Plussat: Location

Miinukset: Club room way over priced 500 .00 plus Outrageous

Plussat: Bed comfortable location very good for train station rooms

Miinukset: Soundproof of rooms not the greatest but did quiet down after ten the stairs to carry luggage

Plussat: Surprised and happy with what we got. Seems to be secure enough and is basically a 1 bedroom apartment. Would book again

Miinukset: The area could be better but nothing bad

Plussat: The bed was comfortable. It was the Sleeping Lady Apartments where I lived for six months when moved to Anchorage 50 years ago!!

Miinukset: Pictures showed remodel looking recent. In reality must have been years ago & not well maintained. Blinds in every window broken or inoperable; kitchen blinds filthy! No screens on a couple of windows. Limited utensils in kitchen, i.e. one teaspoon, one knife, no salt or pepper.

Plussat: The apartment was nice, clean, and spacious.

Miinukset: The bed was really soft.

Plussat: Good quiet location, and plenty of space within.

Miinukset: A little pricey for a solo traveler - better suited to couples and families.

Plussat: Very spacious and well equipped for a longer stay. Cable TV and full kitchen, living room and separate bedroom. Located downtown with easy access to get around.

Miinukset: Very noisy with railroad train noise and small aircraft overhead in the mornings as we tried to sleep in. Also the freezer made noises like a continuous running dishwasher.

Plussat: Original price was good. Bed was comfortable. The lady at the desk in the morning was very nice!!

Miinukset: Not impressed with getting charged an extra $20 bc I got there after 10pm and they had to put my key in the lock box by the door-ridiculous I had trouble with the key in both the door to get in the building and getting into my room. It was very frustrating especially since no one was there to help me. Also not impressed with walking into my room and the light switch doesn’t turn the light on -turned on the tv outlet. I had to walk in the dark to find a light. Last thing was there was a dark hair left in the bathroom and a little empty shampoo bottle that was missed and left on tub.

Plussat: Leaving was the best part. This property is horrific.

Miinukset: Everything. Absolutely will never stay here again. Drug deals in the parking lot, and overrun with homeless people sleeping on the sidewalk. Not safe at all.

Plussat: Nice linen, clean floors, secure doors! Great manager to visit with & asked questions for first time visitors. Very spacious rooms. White Spot restaurant excellent for breakfast, Sullivan's serves wonderful meals!

Miinukset: no view from patio~

Plussat: Decent place for the price. Staff friendly.

Miinukset: Train noise, guest noise late at night.

Plussat: It was easy to find and located nearer the local restaurant hot spots. The staff were very friendly and helpful with suggestions and "must see" sights and events.

Miinukset: The lack of A/C made it uncomfortable to sleep sometimes. Not applicable to me but the hotel details mention no lift but not that stairs are at each entrance. Definitely need to update to let people with walking limitations know.

Plussat: Nothing

Miinukset: The room appeared not to have been vacuumed for some time as there was construction dust in all the corners. They charged me $200.00 for damage deposit, then credited it back at 7:00 am in the morning without even looking at the room. Ripoff big time.

Plussat: Great service. Location was good.

Miinukset: A/C was loud. Lock with key card was finicky and hard to get open. Airport shuttle took 35-40 minutes.

Plussat: Loved watching the salmon fishing behind the hotel!

Miinukset: Rooms could use some updating and were dark

Plussat: Tub was nice with timed jets. Loved all the pillows

Miinukset: Lamp didn't work.

Plussat: The hotel location is really cool, the staff was very helpful and friendly, the lobby was nice, the room was comfortable, and my family enjoyed the pool.

Miinukset: The room could have been lit a little better and the pool had a few fuzzies (I'm assuming from the filters) floating around, but neither was a big deal.

Miinukset: There was an older lady there he was the manager and she was terrible. We were on a budget and so excited to be in Alaska and she ruined the whole trip for us they charged R credit card not once not twice not 3 times but 4 times and all of that money was on hold the entire time we were in Alaska so we had no money to spend. I went back to Anchorage over a 150 miles away the next day when I found out what had happened and she promised she would fax a letter to my banks as I could release the funds but the letter never came . I think you need to talk to your manager this was horrifying experience we had saved for years she was neglectful and knew nothing about what she was doing

Plussat: Breakfast - lots of choice and the lady working there was really helpful. Location suited us. Shuttle to airport helpful and free.

Miinukset: Room way too warm - no way of changing temp. Not the hotel's fault but the train line is close and there is a road crossing so drivers sound horn often and loudly. Didn't really bother us but if you don't like noise ask for a room on the back.

Plussat: Great location close to train station. Shuttle service from the airport was helpful.

Miinukset: When I called several days before arrival, I was assured we would be picked up as soon as we picked up our checked bags. We had to wait almost an hour for pick up after O called the hotel as instructed. They had no room for us next day and we had to walk.

Plussat: Close to train station, restaurant and river.

Miinukset: Same

Plussat: Good location close to city center, good breakfast

Plussat: Location is ideal if you are traveling by train. You can easily walk to the Train Depot in a few minutes. But you don't have to walk! The shuttle is always waiting when a train arrives and is available to take you to the depot with your luggage.

Miinukset: Rooms need updating. Our A/C was very noisy and we needed it since Anchorage was experiencing record high temperatures when we visited.

Plussat: The breakfast and the hostess was really nice, she was very attentive and always smiling. The location of the property was ideal next to the train station. The shuttle to the airport was on time and very helpful.

Miinukset: We received a phone call while sight seeing in Seward that our room was infested with bugs and they needed my ok to move us to another room which I gave. The evening staff when we returned knew nothing about the situation, we never received a call or any information on what the pests were. (left a day later) Our belongings were moved in boxes and some were wrinkled in a pile in our suitcases. Room had no phone to call the desk, we had to use our cells to complain that evening around 11pm when the local kids were drag racing and squealing out in the parking lot across from the hotel. My husband called the police after the front desk said, oh they do that, it will end soon! The policewoman told my husband, oh are they up to that again! The police came and it ended. I developed a rash on my leg-hiking or from our "pestilence infected" room? Staff and managers were totally unresponsive!!

Plussat: Great hotel just a little far from restaurants within walking distance but doable. Uber worked too

Plussat: New carpet in the room, good wifi and comfortable bed

Miinukset: A musty smell in the hallway on level three

Plussat: Staff were very friendly and accommodating. Rooms were very comfortable. I would stay there again.

Miinukset: The restaurant was terrible. Food was mediocre at best. The waiters and waitresses were good.

Plussat: Location was awesome. Good value.

Miinukset: No sound insulation. Very loud road and interior noise. No glasses in the room for water.

Miinukset: No safe in room No kettle in room No fridge in room Expensive Noisy Basic but at excessive prices. Photos on internet are misleading Room smells of bad air conditioning / someone else’s smoke ( we bought an air freshener...) Hair drier is broken. When we checked into room there was a not left by previous inhabitant that it is broken. Throughout stay it remained there. Meaning that room cleaning staff did not pass on or action any message. Sad. Restaurant food is awful and staff are clearly untrained.

Plussat: The beds were comfortable

Miinukset: The pictures are very misleading. The hotel is falling apart and didn't smell good. Room was damp and musty. Internet didn't work Very expensive for a run down hotel.

Plussat: Everything was within walking distance. The staff was very helpful.

Miinukset: The rooms need to be updated.

Plussat: Spacious room n good location. The staff are nice and helpful.

Miinukset: The facilitates are very basic and need upgrade.

Plussat: The staff was great. They met and exceeded or requirements and resolved ALL issues we had.

Miinukset: Our shower had many mold issues particularly around the soap dispenser.

Miinukset: Refrigerator would have been nice for leftovers at restaurant. Staff

Plussat: Loved the balcony

Plussat: I guess if we have to put something we would say that the front desk staff was very friendly and helpful.

Miinukset: The room had drug debris on a side table. You had to pay to park which is retarded. There was no room service available.

Miinukset: Somewhat dated. No refrigerator (for insulin).