Atlanta hotellit lähellä Margaret Mitchell Square

Plussat: Everything was great

Miinukset: Nothing

Plussat: Perfection! Especially appreciated the Bed! Wonderful pillows and feather bed and sheets! Love the remodel. The bathroom was gorgeous and liked the tv. Liked the miroor and the low lighting in the bathroom - great!!

Miinukset: not really anything I'd find fault with - very happy!

Plussat: My stay was amazing. The staff was very friendly and helpful. Best part was it was close to a real good hangout.

Miinukset: Breakfast choices

Plussat: dinner and breakfast were top drawer.

Miinukset: i didn't like the homeless people harassing me outside the hotel as i tried to have a cigar.

Plussat: Breakfast was great

Miinukset: Asked for a quiet room, got a room with a connection and could hear the loud music and loud shouting throughout the night. Lots of slamming of doors. Got offered $25 as credit but on reflection I got ripped off here, and will be doing my best to avoid the hotel in the future.

Plussat: Micah, the Club Lounge Supervisor, was truly exceptional with an incredibly professional and friendly, welcoming manner. He arranged complimentary wine, nibbles and a Club lounge pass for us as we were celebrating our engagement. Lunch and breakfast was delicious.

Miinukset: The room was very average - nice, but nothing special. I'm used to staying in the Ritz-Carlton in the Middle East where everything is very opulent though - so maybe this is more a reflection of my expectations.

Plussat: Love the location for the Mart. Great Bar. Very pleasant staff

Miinukset: Nothing

Plussat: Early checkin

Plussat: Beautiful hotel, wonderful staff, just very pricie. The room was small but adequate, Bathroom was very clean.

Miinukset: The price

Plussat: Best location downtown Atlanta

Miinukset: Gym could be bigger and missing a pool

Miinukset: Concierge service was not very helpful with our travel or with there being no pool

Plussat: We love that embassy suites is doing evening receptions now. We ate there before our concert and didn’t need dinner! It’s great value to have breakfast and dinner provided.

Miinukset: Be aware of the $43 valet overnight parking fee. Yikes.

Plussat: Being in the heart of the city is what I liked best! Access to scooters, horse and carriage rides, the ferris wheel. Not too mention within walking distance of the Aquarium and Coca Cola Museum.

Plussat: I like the contential breakfast. Contential drinks 530p -730p( Alcohol)Very friendly staff. Valet parking was great. Check in was quick and easy. Convenient location to everything.

Miinukset: I have nothing bad to say. Everything was great.

Plussat: Room was excellent, staff friendly and courteous. Colton at the front desk excellent and the young lady who checked us out (I didn't get her name sorry). Ruth Chris was excellent. Valet department was top notch

Miinukset: Parking was an issue with customers just stopping and blocking traffic. The valet drivers were excellent and kind. People please pull in then unload your cars

Plussat: Breakfast was great. Location, everything is in walking distance.

Plussat: The guy at the front desk and the one who brings your bags to the room were very nice.

Miinukset: For the amount of money you pay there shouldn’t be hair in the tub or trash on the floor in he bathroom. The bedding was not that great the comforter had a whole in it and the pillow my little boy was laying on had black stuff all over it.

Plussat: Breakfast was great. Cleanliness of the room was good.

Miinukset: Some of the front desk staff were robotic and not able to think on their feet in order to solve guest concerns. Not willing to think outside the box to solve issues.

Plussat: Location

Miinukset: Met expectations

Plussat: The hotel had a beautiful atrium and was bright. The staff was very friendly and helpful. We had a good breakfast in the hotel which was included with our stay. The hotel was located next to Centennial Park and across the street from the College Football Hall of Fame.

Plussat: Excellent and near entertaining activity

Miinukset: Nothing

Plussat: Close proximity to all attractions

Miinukset: No

Miinukset: Valet parking. There was no choice

Plussat: The location downtown is amazing and hotel itself has a very unique layout.

Miinukset: I had to ask six times for housekeeping to come service my room. They didn't show up until MIDNIGHT waking me up to clean my room. Also, security is super tight. You have to have your room key to get in the front door.

Plussat: Liked the view, 24hr room service and it was very clean

Miinukset: Waited 25 mins in a car pool line just to get out of my car for vail parking. Then waited for 36mins in line to be checked in. After all that waiting when I finally got to my room that I paid for 2 queen size beds. The room had 2 double beds. When i called the front desk asking why i paid for 2 queen size beds but put in a room with 2 double beds. She told me the were queens and hung up the phone. I've never been treated so disrespectful. I just cant believe I paid for something and didnt receive it and they just lied and said it was queen size beds. The bed was 52" × 74"...........I know what a queen size is I have one at home queen beds are 60" x 80" . I'm 6'4 and that's why I paid and booked queen size beds but did not receive what I paid for and was hung up on from the customer service desk . Unbelievable the disrespect customer service treated a customer. Didnt even offer or give the room at the double beds price. Charged me for the queen bed room.

Plussat: Location

Miinukset: Staff and not clean the room

Plussat: The view was really nice. The staff was excellent, willing to assist and so friendly.

Miinukset: Most of the outlets in our room didn't work, which made charging our electronics difficult. Room service and the Sun Dial restaurant was too expensive. Not many breakfast locations around.

Miinukset: We had trouble with the key pad and it never got resolved and no one recommended changing rooms!

Plussat: The room itself was very cozy, and the beds were comfortable. Nice view.

Miinukset: After driving for 16 hours to get there, then to have to pay extra to use the fridge in the room was ridiculous. Nowhere did it say that the commodities in your room were all for an additional cost.

Plussat: Location

Miinukset: Couldn’t give me a logical answer as to how the room that I had reserved was different from the one they gave me./

Plussat: Everything was great especially the booking.com price!

Plussat: The view was Amazing!!

Plussat: Location

Miinukset: Valet parking is a nightmare

Plussat: The location was very convenient, but the service was very poor for a 4 Star Hotel...one day housekeeping never came to make up my room....on the days they came, they left garbage, wet towels, did not replace coffee/ cups, etc

Miinukset: See above!

Miinukset: The fridge we requested had hair and an old container of food in it.

Plussat: The staff was great and the location

Plussat: Location

Miinukset: Rooms are a little small

Plussat: The room had a functional size desk.

Miinukset: The view out the window looked straight into the neighbouring building.

Plussat: Everything

Plussat: The hotel was very clean. The staff was professional and friendly. The hotel was easily accessible to many attractions and the airport.

Miinukset: No microwave in the room.

Plussat: Hotel very nice

Miinukset: My room was small like closet and I came from out of town room paid for so we took are time coming in on the hi way y’all charge my card $150 for not checking in early that day not cool I work to hard to just give money away like that not cool at all

Plussat: This hotel is amazing! The staff were extremely helpful and accommodating. Great value for the money.

Miinukset: ?

Plussat: The location, it was close to everything we wanted to do.

Miinukset: Better instructions on how to get to the parking garage as well as better offers on others when theirs is full. Which I will say the parking garage was always full. They also listed parking on the website without telling you that there is a charge. That was the most frustrating since my search results asked for hotels with free parking.

Miinukset: The main door was hard to latch

Plussat: The room was lovely...

Miinukset: With the size of the room, I was expecting a bathtub. Also, I wish there a cheaper option for breakfast other than the market. It would be nice to sit down to have breakfast for under $15 with tip.

Plussat: Convenient, friendly staff from parking to room service. Thanks

Plussat: The location was central to many things in downtown.

Miinukset: The cleanliness was lacking. Parking was expensive and full. Staff was rude.

Plussat: Location is perfect, facilities ok and the food was good. The balcony was very good.

Miinukset: We weren’t told only valet parking that costs an unbudgeted $42 a night is the only option. I also paid for breakfast but it was bot reflected. The front desk officer had to use her discretion before tickets were issued

Plussat: The Cleanliness.

Miinukset: Wasn’t Aware Of The Parking Payment Fee !

Plussat: The location was really great staff was very accommodating and helpful walking distance to good food and entertainment.

Miinukset: The cost of parking. You pay for a room parking your car.

Plussat: This hotel was very nice, clean and the bed was comfortable.

Miinukset: No microwave in the room

Plussat: Friendly personnel

Miinukset: Parking tour car was $ 42 Breakfast not included

Plussat: A friend and I stayed for ten nights in the American hotel. It is a wonderful hotel, the staff are all great and it is in the best location for everything you need in Atlanta. You also get a free cookie upon check-in too! Don't have a bad word to say. I also want to mention the restaurant bar (The Cloakroom). We kept coming back here at the end of every night because of the bar staff but especially Tim. He is brilliant. He knows everything there is to know about the alcohol on offer, he has so many interesting stories and pieces of information and is a joy to chat with. Nothing is too much trouble and he works hard and made our trip better. I hope this message can be passed on to him as he deserves credit and the hotel is lucky to have him. He may remember the two guys from Scotland. Highly recommend this hotel.

Miinukset: Nothing at all. Everything was great.

Plussat: The night manager

Plussat: We liked most everything about this hotel. Staff were wonderful. The hotel was beautiful and very clean and remodeled. The location was wonderful for downtown Atlanta.

Miinukset: It is only paid parking for hotels in downtown and we wish that could be stated when booking room.

Plussat: I love the location and cleanliness of hotel

Miinukset: Ok sooooooo we got stuck on the elevator for 10mins no one came and help us. We had to get out of it ourselves. Called frontdesk they said it was to many people on it, but the day before the elevator was having problems and it should of been put out of order. Also A BIG PROBLEM housekeeping came banging on our door at 9am on checkout day and checkout at noon...she enter the room i was naked and look and closed the door, this is unacceptable!!! She never said sorry it also woke us up ao we just checked out. Also the day before housekeeping let my friends in the room without my permission! A biggggg security problem because what if it wasn't my friends. i think the housekeeping staff lacks training with proper checkout. This may become a problem if management doesn't talk to housekeeping.

Miinukset: Only a elevators for the entire hotel. We got stuck on one and had to pry the doors open then climb up and out (elevator was stuck between floors). Staff knew there were issues with the elevator (Some one got stuck the day prior) yet they still chose to keep it operating before it could be looked at. I then had to climb 4 flights of stairs to get to my room because the other elevator wasn’t servicing the floor we was on. Or at least for the 20 minutes we waited, only the broken elevator kept coming to where we was located.

Plussat: Nice hotel.

Miinukset: Parking was an additional $42 per day for parking along with $100 deposit not mentioned when I booked this hotel or when I called the facility ahead of time. I do not like hidden fees.

Plussat: The bathroom it was nice and every clean.

Miinukset: I Dnt like that you have to pay 42 dollar more a night for parking when you already spend 500.00 for a room for the weekend. The parking sucks!!