The breakfast buffet was fantastic The servers were the greatest ! We didn't get what we actually ordered but paid any way . I ordered a western omelette and bacon . But my omelette had extra onions on it and was torn apart . For my wife I ordered two eggs , bacon and a pancake. The pancake was missing and we ask for salt and pepper and hot sauce and never got it as well . They were busy I understand but to pay for a meal incomplete and wrong rubbed me a little bit the wrong way .
Fitness Center was very good for a hotel. The dining options for breakfast in the sit down areas was very expensive and not a lot of choice except for the buffet. I complained on 2 of the intended three nights of smoking. THere was clearly smoking in one of the rooms near mine or on the floor below. The security team agreed and said that they could not do anything about it. Clearly the cleaning staff would have noticed after one night and been able to stop it. I had a headache and woke up with my allergies inflamed . I had to leave the hotel. I went to the Marriott Midtown Suites...awesome...
The bathroom needed a fog fan. One of the shower doors didn't move very well.
Supposed to be free wifi. And free parking not amazing at all
Staff and location Price and rooms need to be updated. Our room smelled like old carpet.
My reservation was ready. Elevator was not working most of the time, there was a tear on the carpet by the balcony, I was adviced to use the stairs after waiting for several minutes on the only working elevator. Walked to the 14th floor and my card didn't work. I called front desk right away for a replacement card. They explained that they will send someone up, 30min later, nothing, I went downstairs and the staff was short and lazy. I politely asked for a replacement card and asked if there is any kind of compensation for all the inconveniences that happened. Front desk said there is nothing they can do. It is very unlikely I'll get a room there again.
I loved the view from our floor and the room overall was very comfortable and clean. I did not like that you have to pay for wifi unless you are a member.
Rooms were nice and clean For the cost I would hope for a peaceful nights sleep but instead loud music was played half the night along with younger girls running and laughing up and down the hall. Very disrespectful.
Location Breakfast not included
Hotel was very nice and staff was pleasant. Rooms were clean, some of the hallways were a little shabby. Surrounding area was not safe at night. . There were a lot of homeless people in the streets at night who would harass you as you tried to get back to the hotel from dinner. Also price of the hotel was high.
Value for money. Parking cost. Room Size.
Location Did not have a Micro-wave Chair in room torn
Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful
I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.
The staff was excellent from the moment we arrived until check out. Comfortable bed.
Free hotel car within downtown area
Next door to all of downtown Atlanta.
Rooftop Restaurant needs a remodel/ furniture could be upgraded. Floors as well in hotel hallways.
The location, the friendly & helpful staff, and the very comfortable room made for a really nice stay. I really didn't expect to enjoy this hotel as much as I did. There wasn't really anything I didn't like. Of course, I always appreciate a free muffin or donut at breakfast when I'm paying over $100 per night, but this isn't a deal breaker for me.
Close to attractions. Breakfast.
We loved our city view from our room. The staff was extremely friendly. The location was in near walking distance to restaurants and entertainment, and right across the street from the Georgia Aquarium & Centennial Park. No continental breakfast. You had to pay an additional $12.99 per person to eat. Also, you have to pay for parking (which is common downtown). Check your car once valet bring it back to you. We had scratches and scrapes on our back bumper.
we were let of the second night when we explained why it was not suitable location. amenities. lack of breakfast. loud air con. price of car park
Staff were super friendly and very helpful. Did not have to wait for a room Excellent service Convenient to downtown and venue Extra clean room with all amenities Best place to say if in Downtown Atlanta
Location AC unit was noisy and couldn't be controlled. Next door to a Jazz club that plays loud music till 1am. Easily heard in the room.