Atlanta hotellit lähellä AmericasMart

Plussat: They catered to our requests, they even left a special surprise for my Mom for her 60th birthday! The staff was phenomenal and an extra thank you to hotel employee for the birthday surprise and handwritten note for my Mom!

Plussat: The staff less the manager was great. I can't say enough good things about the attentiveness of the staff we interacted with. When we arrived, there was a bunch of people waiting for their cars, but we were still greeted and acknowledged.

Miinukset: For the start rating, and the cost of this place, I was disappointed with the first room. We walked in and there was water every where, the floor was wet. The second room they gave us, was nice, but it had old worn out scratched up furniture.

Plussat: Aesthetically pleasing, doorman and bellhops were super.

Miinukset: The staff was good. Doorman and bellhops were super. The bed was awful and the food was the WORST! It ruined our experience. I’ve stayed in many Ritz and was shocked and sad this location did not have a spa. I don’t mind paying top dollar for accommodations, but this was a huge disappointment.

Plussat: Perfection! Especially appreciated the Bed! Wonderful pillows and feather bed and sheets! Love the remodel. The bathroom was gorgeous and liked the tv. Liked the miroor and the low lighting in the bathroom - great!!

Miinukset: not really anything I'd find fault with - very happy!

Plussat: The room was upgraded

Miinukset: I did not get what I paid for and the fact the hotel ask you prior to coming what needs do you have and I told them and showed them the room style and they did have it available but failed to meet my needs. Also we had to run from homeless people

Plussat: I loved the valet. Very nice, friendly and prompt.

Miinukset: I was very displeased with the size of the room, and the entire set up as a whole for the price I paid. Cheap was the look, not worth my money. $--- for a two night stay, the room was small.

Plussat: The hotel staff was very courteous and helpful. The room was very nice and quite.

Miinukset: Some confusion on how to retrieve your car from valet parking. Most hotels have the option to either call or text a number to request your car. The parking ticket I was given had no such option. This was minor.

Plussat: The design and quality of the rooms and their decor was everything you would expect.

Miinukset: Retrieving the car from valet always took too long. For example, the 1st time, we called ahead. The car was present and we said so but we had to wait 15 minutes for them to realize it was. The 2nd time was just disorder and we again were late to an event.

Plussat: Bell's men were really cool.

Miinukset: No microwave in the room

Miinukset: Breakfast choices

Plussat: Excellent service from attentive and very friendly staff. Was in town for a wedding at the venue, and couldn’t be happier with check in/ extras (champagne provided at check in, complimentary water bottles for hot ATL days, concierge recommendations for brunch spot). Thank you for making our stay delightful!

Miinukset: Area around hotel is not as vibrant as expected.

Plussat: Just fantastic all around love to stay there again when I come back to Atlanta

Plussat: So close to everything in downtown!

Miinukset: The water pressure in tho shower wasn’t good.

Plussat: The hotel was very close to Centennial Park (great location) and is very modern! The rooms are very nice and TVs are smart.

Miinukset: The bathroom has the shower and sink connected. It was hard for me to get ready while my husband was showering.

Plussat: Location Friendly and efficient staff members Great sized shower

Miinukset: Bathroom door

Plussat: My hotel room was clean and modern, albeit a little small, but not a big deal to me at all. Staff was friendly and professional. Very close to the park.

Miinukset: The hotel has a perfume type scent to it. I realize it's part of their "creative profile" they promote (explained in informercial on their television), but if you are sensitive to smells, particularly perfumes, this may not be the best place to stay.

Plussat: It was close to restaurants

Miinukset: We have to pay for parking, the floor in the room was dirty & we had no kind of view of downtown Atlanta..

Plussat: Close to lots of attractions. Very clean and modern rooms. Staff were all really nice and service was always quick.

Miinukset: Parking was expensive. Very busy, loud & noisy lobby. Most of the time there were long waits for the elevator.

Plussat: I liked the location and the bed was super comfy!

Miinukset: I'd requested a late checkout and had my DND on the door, but housekeeping woke me anyway to ask when I was leaving.

Plussat: Friendly staff, good location, clean.

Miinukset: Parking fees were not disclosed at booking

Plussat: The location was perfect! We were a few feet from the Tabernacle. The hotel was super swanky, very clean, and comfortable. The staff was friendly and helpful. We will definitely be back!

Miinukset: We had to leave eventually...

Plussat: Location and room

Miinukset: Parking was valet only so very expensive

Plussat: Nice location great view and clean

Miinukset: I was charged way more than booking.com said

Plussat: My first impression of the hotel when we enter in was "Breath taking"...very clean & nicely design. The strong courtesy service we received from the front desk clerk name "Nekia"...very friendly, smile the whole time she severed us..likewise doing check out too. I like the fact that she went out of her way to accommodate us when we went to our room. We didn't like the room cause of the widow view...which had a huge a/c unit blocking the view. She move us to two other rooms which was a little bit ok but still had the bad widow view from the a/c unit again(move window to other end of widow). She immediately move us again to a higher floor & window view was ok but not want we wanted. Our choice were to have a front area city view room which wasn't available but the room she assign was ok...thereafter, everything were ok...the hotel was close to everything & just walking distance(7min) to the Superdome from the hotel. Bed very soft & comfortable..slept "REAL" good..Bathroom nice & shower area well designed

Miinukset: The fact that we had to go downstairs to the bar area to heat our food in the microwave oven & get ice..that's a "NO GO"for me. I think all floors should have a microwave oven on the floors along with an ice machine in a designated area if no microwave oven will not be in the rooms. The ice machine that was on the hallway floor didnt work at all

Miinukset: Great hotel and location with easy access to stadium and Olympic Park. Great staff and facilities. Pillows were a little too soft and bed was not the most comfortable but otherwise room was great.

Plussat: Staff and service

Miinukset: It's quite industrial in the lobby areas. Not warm or cozy at all. Although the atrium (46 floors) is spectacular, it is extremely dangerous and scary with no protective enclosures. We actually felt very uncomfortable. Also, parking is too expen

Plussat: Location

Miinukset: Found dirty sheets in wardrobe

Plussat: Location was great. Loved the room. Starbucks was a plus. Nice sports bar. Valet service worked well when you called ahead.

Miinukset: No complaints whatsoever.

Plussat: Front desk staff were phenomenal and very accommodating.

Plussat: The service workers was very nice and helpful. The scenery was beautiful (even though im afraid of heights)

Plussat: Bed was very comfortable and room was nice.

Miinukset: Hotel shower was not cleaned throughly, had some hair in corner

Plussat: The front desk staff was very pleasant and the property was conveniently located near all the attractions we wanted to visit. I love that it is close to the Marta and there's a food court right around the corner.

Miinukset: I didn't like that anyone can walk in the hotel from the connecting building(s). There should be more security in that area especially for Atlanta being known for an area that's increased in human trafficking.

Plussat: The amazing city view from our 35th floor room

Miinukset: No

Plussat: LOVED the view!!! Breakfast at Sear was amazing and the staff was exceptional!! Valet parking is a little high but it was nice having the car secured. Love the elevators!! What a ride! We stayed on the 25th floor.

Plussat: I like that our room was upgraded for free due to inconsistencies and/or incorrect information listed on the booking.com website. We also liked that there was a Starbucks and dining offered in the hotel.

Miinukset: I did not like that a hotel of this magnitude had such cleanliness issues. Walking in there were things in the floor trash Andorra leaves. Getting on the elevator there was a smell of mold and/or mildew, stains and markings on the glass. I figured maybe there was just a busy day and this would be resolved by the next day. The following day and every day we were there, the cleanliness issue remained unresolved. We work in the medical field and this was very disturbing and disappointing. I was embarrassed that I chose the location for our stay with staff.

Plussat: The architecture.

Miinukset: That my paid-for upgraded room was smaller than the original room (albeit higher up in the hotel).

Plussat: The view

Miinukset: The rooms are small and the hotel needs a remodel.

Plussat: Great experience Will book again. Comfy rooms, Centennial Park around.

Plussat: Indoor warm salt water pool

Plussat: Centrally located in downtown Atlanta near both Mercedes Benz Stadium and State Farm Arena!

Miinukset: The parking situation is tight and very expensive.

Plussat: The location was ideal!

Miinukset: Room service only came once to clean our room and they only spread the bed and replaced the towels. No cleaning done whatsoever. Also we were there for two nights. They only cleaned once.

Plussat: Always a friendly staff and excellent service.

Plussat: Location to neighboring restaurants.

Miinukset: The lack of details to cleanliness.

Plussat: Location was near a conference I was attending.

Miinukset: Checked in at 10pm to be told I would have to wait for a room or accept a parlor room on the 66th floor with a roll-away cot. I declined, and asked to wait for a room. An hour and half passed, and when I returned I was given a parlor room with a cot.

Plussat: Staff was awesome

Plussat: Nice location, right in the downtown. Free observation platform in 72 floor, beautiful view of whole city

Miinukset: If you care about noise like I do, don’t choose this hotel. It has three major noises sources inside of room that makes me crazy: 1. The ultra wide window brings great view of city, but also brings the intolerable noise that sounds like a creak coming from old frames, and it keeps going. 2. The door is too thin to keep a private space. Everyone stand by your door can hear you talking in room, AND you can hear everyone walking and talking in the mid night when they pass through. It woke me up more than five times every night! 3. The construction. I slept late one day, so I hope to have a good rest all morning. However, around nine o'clock, the sound of the chainsaw started. As I said previously, the door is completely NOT soundproof, so it just like somebody waving chainsaw right next to you. What's worse, after about half an hour, someone started knocking on my door, yelling:”Engineering” and continued yelling for 10 minutes despite I called out I am sleeping until I opened the door. After all of those when I came back from another day of trip and want to rest desperately, I was been told to wait a half hour long line in front desk to replace my door key cards since they change my door lock(that’s what they did with chainsaw in the morning!) I took some pictures as evidence. I believe the major job of a hotel is providing their customers a quite and private place to rest. But Westin failed to provide either of those. It’s hard for me to recommend anyone this hotel.

Plussat: Perfect location and gorgeous city view from hotel’s room.

Miinukset: Smaller than what I thought. You can clearly hear the voice from the room next to you.

Plussat: The view from my room was stunning! Spacious room with comfortable bed.

Miinukset: A bit hard to navigate

Plussat: The room was nice

Miinukset: Bagels were hard

Plussat: I didn't like the location I didn't like how the hotel was set up and you have to pay for parking and no I did not like that it was not worth it

Plussat: Breakfast is great. The room is cozy and quiet.

Plussat: Excellent customer service, clean and comfortable rooms. The breakfast was amazing!

Miinukset: It was in the middle of downtown so expect there to be noise at night which is normal for a big downtown city!

Plussat: Nice staff, someone had their car broken into while there..Lots of panhandling in the area.

Plussat: Nothing Old building, old furniture. Room service was really horrible. They charged my Visa card by mistake for me and another Guest in the hotel. I received 2 notifications from the Bank regarding a deduction from the hotel and when I checked with the hotel, they found out that they charged me by mistake for my room and another room. That was very weird and unacceptable mistake. How such a mistake can happen.

Plussat: Everything. Perfect

Miinukset: Nothing

Plussat: Clean, friendly staff

Miinukset: Not really, just wish close to more

Plussat: Everyone was so nice!

Miinukset: Broken fridge. No biggie though.

Plussat: We loved the location.

Miinukset: $30 per night parking fee

Plussat: High floors clean room

Miinukset: Toliet scared us when flushed it was so loud room 1202

Plussat: The staff is very friendly. The room is very clean