Atlanta hotellit lähellä AmericasMart

Plussat: Everything! Would recommend to anyone. Felt like we were staying at a spa.

Miinukset: I cannot think of anything that I found to be lacking.

Plussat: I loved the modern decor and the convenience to America’s Mart

Plussat: The staff was really friendly

Miinukset: I would have like to be able to check-in before 4. I think being able to check-in at 1 pm would have been more reasonable.

Plussat: Style clean

Miinukset: No

Plussat: The location was perfect. It was close to everything.

Miinukset: I didnt like that there was not a refrigerator in the room.

Plussat: Hotel very modern and chic. Staff provided upstanding service.

Miinukset: Only option other than valet parking was unkempt public parking garage

Plussat: The comfortable beds and the customer service.

Miinukset: Our bathroom was clogged and we tried going to the 24 hour gym that was closed around 9pm.

Plussat: I've stayed here several times over the years for work. It's in a great location, especially if you need to be at the Mart for work. Comfy beds, nice bathrooms, etc.

Miinukset: The only thing that I didn't like was breakfast at the restaurant downstairs. It was honestly one of the worst meals I've ever had. It was really great the last few times I was there, but it's nothing like it was in the past. I was was served fake/powdered eggs for my scrambled eggs, and the french toast was very mushy and raw. I never send food back, but sent this back. They brought me some real scrambled eggs the 2nd time and some toast to go with it. Much better.

Miinukset: No refrigerator in the room.

Plussat: Clean

Plussat: The access to everything around. In the heart of downtown Atlanta. Beautiful hotel,wonderful stay

Miinukset: The prices of the food for breakfast. And menu needs to be updated. For example. We as a family wanted pancakes for breakfast and the menu doesn't show that as an option,nor was it presented as an option. Just happen to look at the next table to see that they had them.

Plussat: Location is great. View of the parking garage next door was not.

Miinukset: Parking is confusing. Valet is expensive but we couldn't figure out where to self park so just did valet.

Plussat: location is perfect.

Miinukset: the bar staff is not as knowledgeable as i would expect with a price level is similar to top bars. wine is too warm, cocktails not at professional level.

Plussat: Staff was kind and courteous. Accommodations we're clean and we'll kept

Plussat: Staff was wonderful! Very friendly and welcoming.

Miinukset: Room smelled like smoke in the evening hours likely coming from another room. Not a lot you can do about that though. We wish the sky lounge had been open for our nights stay, but were pleasantly surprised to have the food/mgmt staff comp some drinks for us to make up for it. We greatly appreciated the fact that they even cared that we were bummed to have missed out on the sky lounge. Thus hotel exceeded our expectations overall:)

Plussat: Staff was very helpful and pleasant.

Plussat: The location of the property

Miinukset: N/A

Plussat: Location, staff, room view.

Miinukset: One request not met

Plussat: Rooms were very clean and bed was comfortable. Great location with plenty of parking deck space.

Miinukset: The room and bathroom was tiny and pretty hot. Just 2 elevators and pretty confusing layout in general. The hallways were like saunas and the bedroom wasn’t much cooler.

Plussat: I had a corner room, the view was spectacular!!!! The service and staff was beyond excellent.

Miinukset: There was nothing I did not like!!!!!

Plussat: For a 3.5 star I was impressed. Mojitos at the door, free happy hour wine, superb staff.

Plussat: The hotel was nice. Staff was very nice. Great location for our purposes

Miinukset: The bed was terrible. Too soft and sagging in the middle

Plussat: This hotel is within walking distance of so many Atlanta attractions. The room was spacious and cozy and the staff was friendly and helpful. The rooftop bar is amazing. There is onsite parking available for $40.

Miinukset: I do not have any complaints.

Plussat: Great hotel

Miinukset: I was overcharged. Charged for a night I did NOT stay there - AND did not receive a $50.00 credit. Staff offered me a $50.00 credit to give up my room - which I agreed to do. I was told they would have a room the following night - but I worked late (around 7:00 PM) - and my room reservation was again “given away”. I have requested a refund - but to date haven’t received any of the erroneous charges - OR - the credit as offered...

Plussat: The location downtown is amazing and hotel itself has a very unique layout.

Miinukset: I had to ask six times for housekeeping to come service my room. They didn't show up until MIDNIGHT waking me up to clean my room. Also, security is super tight. You have to have your room key to get in the front door.

Plussat: Liked the view, 24hr room service and it was very clean

Miinukset: Waited 25 mins in a car pool line just to get out of my car for vail parking. Then waited for 36mins in line to be checked in. After all that waiting when I finally got to my room that I paid for 2 queen size beds. The room had 2 double beds. When i called the front desk asking why i paid for 2 queen size beds but put in a room with 2 double beds. She told me the were queens and hung up the phone. I've never been treated so disrespectful. I just cant believe I paid for something and didnt receive it and they just lied and said it was queen size beds. The bed was 52" × 74"...........I know what a queen size is I have one at home queen beds are 60" x 80" . I'm 6'4 and that's why I paid and booked queen size beds but did not receive what I paid for and was hung up on from the customer service desk . Unbelievable the disrespect customer service treated a customer. Didnt even offer or give the room at the double beds price. Charged me for the queen bed room.

Plussat: Location

Miinukset: Staff and not clean the room

Plussat: The view was really nice. The staff was excellent, willing to assist and so friendly.

Miinukset: Most of the outlets in our room didn't work, which made charging our electronics difficult. Room service and the Sun Dial restaurant was too expensive. Not many breakfast locations around.

Miinukset: We had trouble with the key pad and it never got resolved and no one recommended changing rooms!

Plussat: The room itself was very cozy, and the beds were comfortable. Nice view.

Miinukset: After driving for 16 hours to get there, then to have to pay extra to use the fridge in the room was ridiculous. Nowhere did it say that the commodities in your room were all for an additional cost.

Plussat: Location

Miinukset: Couldn’t give me a logical answer as to how the room that I had reserved was different from the one they gave me./

Plussat: Everything was great especially the booking.com price!

Plussat: The view was Amazing!!

Plussat: Location

Miinukset: Valet parking is a nightmare

Plussat: The location was very convenient, but the service was very poor for a 4 Star Hotel...one day housekeeping never came to make up my room....on the days they came, they left garbage, wet towels, did not replace coffee/ cups, etc

Miinukset: See above!

Miinukset: The fridge we requested had hair and an old container of food in it.

Plussat: Location is perfect, facilities ok and the food was good. The balcony was very good.

Miinukset: We weren’t told only valet parking that costs an unbudgeted $42 a night is the only option. I also paid for breakfast but it was bot reflected. The front desk officer had to use her discretion before tickets were issued

Plussat: The Cleanliness.

Miinukset: Wasn’t Aware Of The Parking Payment Fee !

Plussat: The location was really great staff was very accommodating and helpful walking distance to good food and entertainment.

Miinukset: The cost of parking. You pay for a room parking your car.

Plussat: This hotel was very nice, clean and the bed was comfortable.

Miinukset: No microwave in the room

Plussat: Friendly personnel

Miinukset: Parking tour car was $ 42 Breakfast not included

Plussat: A friend and I stayed for ten nights in the American hotel. It is a wonderful hotel, the staff are all great and it is in the best location for everything you need in Atlanta. You also get a free cookie upon check-in too! Don't have a bad word to say. I also want to mention the restaurant bar (The Cloakroom). We kept coming back here at the end of every night because of the bar staff but especially Tim. He is brilliant. He knows everything there is to know about the alcohol on offer, he has so many interesting stories and pieces of information and is a joy to chat with. Nothing is too much trouble and he works hard and made our trip better. I hope this message can be passed on to him as he deserves credit and the hotel is lucky to have him. He may remember the two guys from Scotland. Highly recommend this hotel.

Miinukset: Nothing at all. Everything was great.

Plussat: The night manager

Plussat: We liked most everything about this hotel. Staff were wonderful. The hotel was beautiful and very clean and remodeled. The location was wonderful for downtown Atlanta.

Miinukset: It is only paid parking for hotels in downtown and we wish that could be stated when booking room.

Plussat: I love the location and cleanliness of hotel

Miinukset: Ok sooooooo we got stuck on the elevator for 10mins no one came and help us. We had to get out of it ourselves. Called frontdesk they said it was to many people on it, but the day before the elevator was having problems and it should of been put out of order. Also A BIG PROBLEM housekeeping came banging on our door at 9am on checkout day and checkout at noon...she enter the room i was naked and look and closed the door, this is unacceptable!!! She never said sorry it also woke us up ao we just checked out. Also the day before housekeeping let my friends in the room without my permission! A biggggg security problem because what if it wasn't my friends. i think the housekeeping staff lacks training with proper checkout. This may become a problem if management doesn't talk to housekeeping.

Miinukset: Only a elevators for the entire hotel. We got stuck on one and had to pry the doors open then climb up and out (elevator was stuck between floors). Staff knew there were issues with the elevator (Some one got stuck the day prior) yet they still chose to keep it operating before it could be looked at. I then had to climb 4 flights of stairs to get to my room because the other elevator wasn’t servicing the floor we was on. Or at least for the 20 minutes we waited, only the broken elevator kept coming to where we was located.

Plussat: Nice hotel.

Miinukset: Parking was an additional $42 per day for parking along with $100 deposit not mentioned when I booked this hotel or when I called the facility ahead of time. I do not like hidden fees.

Plussat: The bathroom it was nice and every clean.

Miinukset: I Dnt like that you have to pay 42 dollar more a night for parking when you already spend 500.00 for a room for the weekend. The parking sucks!!

Plussat: The location is convenient and the staff was very friendly and helpful. The food was great. The room was clean.

Miinukset: The room was small and while perfectly fine for a solo work trip, I wouldn’t book it if I were traveling with another person. The air conditioning unit was incredibly loud. The shower door didn’t close properly which caused a bit of a mess. I wasn’t told to call to have my room service tray removed and when I left I saw that it had been sitting out in the hall for more than 12 hours.

Plussat: I like the intimate feel of the hotel. The staff in general is efficient and helpful. The mattress were very comfortable.

Miinukset: I had reserved 4 rooms as part of a Christmas gift for my adult children. We arrived from different areas of the Southeast to find that the valet parking (that was required and expensive) was basically unavailable for thirty minutes after we arrived. We had to circle the block numerous times just to be able to get in line for the single person who was valet parking to take our cars. Two of the four rooms reserved had faulty air conditioning. My husband and I were moved at about ten PM to another room. It was certainly a bigger, cooler room, but should not have happened. This morning at breakfast, the young lady who waited on us obviously wished to be somewhere else. Those in our party of eight that ordered from the menu got their food 30 minutes after the people who ate from the Buffett finished their meals and had gone to their rooms. Two only ordered yogurt. I recognize that the Buffett did not require individual cooking, but neither did the yogurt. I was hoping to give the gift of a relaxing, stressless time. I wish it had worked that way.

Plussat: Very friendly personnel Good location for walking Downtown / Congress center Easy to reach the metro / MARTA, great Airport connection

Miinukset: Very noisy air condition and fridge Water temperature in the shower barely adjustable - either too hot or ice cold Room cleaning could be improved, dusty corners

Plussat: The decor

Miinukset: No parking and room size

Plussat: The location.

Miinukset: I would rate this as 3.5 star at best. Rooms were stuffy and not clean. room was not clean when we got there (trash from last guest, dirty napkins, empty water bottles, bathroom not fully cleaned out, hair in tub and drain before use, dirty comforter)