Atlanta hotellit lähellä Philips-areena

Plussat: Everything

Miinukset: My room

Plussat: Style clean

Miinukset: No

Plussat: Great bathroom. Nice location - walk to the dome. Quiet. Except large dog in nearby room.

Miinukset: Dogs in rooms.

Plussat: Very modern fixtures and amenities.

Miinukset: No continental breakfast or coffee provided.

Plussat: BEAUTIFUL HOTEL WHEN WE ARRIVED MY WIFE WAS VERY SICK ,THE VALET GUY WAS VERY HELPFUL IN GETTING HER INTO THE HOTEL WALKED HER TO THE RESTROOM .THEN CAME BACK AND WENT TO PARK OUR CAR .THE STAFF WAS VERY HELPFUL AS TO SEND SOMEONE INTO CHECK ON HER!100%

Miinukset: I saw a dog staying there.

Plussat: Location, decor and cleanliness

Plussat: The best things about this hotel is the hospitality and the decor. Very modern and tres chic. The room toiletries were everything!

Miinukset: The parking situation. So as a overnight guest, it is unfathomable that one should have to pay $40.00 (per night); for Valet. And the self parking lots near the hotel were just as bad.

Plussat: Everting when well room was nice and clean.

Miinukset: I like everything security and social distant was good.

Plussat: Surroundings

Plussat: I loved the location of my room it was big cozy and comfortable. It was very clean. The staff was great. I’ll definitely be booking again.

Miinukset: There wasn’t anything that could’ve been better. The hotel stay was a blast and definitely exceeded my expectations. I look forward to booking with you guys again.

Plussat: Location is great. View of the parking garage next door was not.

Miinukset: Parking is confusing. Valet is expensive but we couldn't figure out where to self park so just did valet.

Plussat: Perfection! Especially appreciated the Bed! Wonderful pillows and feather bed and sheets! Love the remodel. The bathroom was gorgeous and liked the tv. Liked the miroor and the low lighting in the bathroom - great!!

Miinukset: not really anything I'd find fault with - very happy!

Plussat: The restaurant was excellent...

Miinukset: I dont understand what all the hype is about, it was just a hotel room. Nothing spectacular...

Plussat: The service provided by the staff was outstanding!

Miinukset: No

Plussat: The staff were all so friendly and very well trained. You felt at home from the moment you arrived. The rooms fantastic and the whole offering exactly what you would expect for a top 5 Star Hotel. Treat yourself

Plussat: Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful

Plussat: I liked the valet

Miinukset: The room was dirty! Toilet, phone and pillow case dirty! I was not happy at all! After I complained I was still not satisfied because it still was not cleaned to my liking. Also didn’t know it was a 50$ per day valet parking.

Plussat: Everything about the Ritz is perfect for a business or leisure stay. The service is always impeccable and the rooms luxurious. The beds are always comfortable and the atmosphere perfect. Enjoy staying at the Ritz and eagerly look forward to my next one!

Plussat: We were caught up in the Atlanta Airport power outage and when we were finally able to get out it was a welcome relief to book a room. Thank god!

Plussat: Bed and room was comfortable

Miinukset: Bathroom was not that clean could see stains on counter and shower

Plussat: I loved that it was right downtown and had an old school feel .

Miinukset: I liked it all

Plussat: The customer service was awesome especially the door men.

Miinukset: I wish my room faced the road however the room was quiet.

Plussat: The decor of the hotel basically!

Miinukset: The rooms could have been more fancy

Plussat: What about my deposit?

Plussat: The front desk,, so nice, night manager had it together seemed to work well with his staff. And the WARM Drawer with cookies. Gym very nice, plenty of towels and fresh water.

Miinukset: I like a clean bathroom,, this was close,, the vanity could have used more attention. Room sort of dark. Pocket door to bathroom, could easily close your hand in door, is there sort of a stopper to avoid accident, to avoid crushing hand in it?

Plussat: Great location

Plussat: The night manager

Plussat: Loved the warm cookies and water available at check in.

Plussat: Proximity to everything downtown..

Miinukset: Valet parking is expensive. It would've been nice to have a microwave in the room.

Plussat: We liked most everything about this hotel. Staff were wonderful. The hotel was beautiful and very clean and remodeled. The location was wonderful for downtown Atlanta.

Miinukset: It is only paid parking for hotels in downtown and we wish that could be stated when booking room.

Plussat: The staff was courteous and very polite. I even recieved an email after we checked in to make sure we had everything we needed. The warm chocolate cookies really hit the spot after a long day of cheer competitons. The valet parking was so fast and convien

Plussat: The staff was amazing and the location was great.

Miinukset: For the price, the hotel was not that nice and parking was outrageous.

Plussat: Close to transport, and the things we needed to get to.

Miinukset: Not including breakfast, but I did appreciate complimentary coffee

Plussat: I like the retro architecture and decor. I was unaware it was a historic building when I booked, yet it has been updated maintaing the retro style with new furnishings.

Miinukset: The valet parking was convenient but expensive. I would have preferred a self-parking option. The driveway was short, probably necessitating the valet parking.

Plussat: Conveniently located near everything we wanted to see.Easy walking distance to many attractions.

Miinukset: Breakfast not included in higher price and parking fees were high.

Plussat: Good location

Miinukset: Ac didn’t work despite calls to maintenance, gym had only a couple of working pieces of equipment

Plussat: Location & staff

Plussat: Everything

Miinukset: Price for parking

Plussat: The staff

Miinukset: No

Plussat: I am so glad that you asked this question I am getting ready to check out and I'm leaving totally very hungry now why is the what is the reason for this this is too nice of a restaurant did not have any breakfast but I did enjoy myself

Plussat: The space inside the room was spacious

Miinukset: Free parking would of been nice

Plussat: Walking distance to Atlanta downtown what I call Atlanta's heart

Miinukset: Breakfast service was terrible due to no silverware, no beverages. My family was place on a table and Service people disappear. second point I prepaid for rooms and was charge after the fact $--- a day to have my kids (teenagers) near my room

Plussat: The tube is amazing and the staff was amazing as well

Miinukset: I heard contraction noise when I woke up

Plussat: Everything!

Miinukset: Nothing.

Plussat: View hot tub

Miinukset: No

Miinukset: For what I got charged it was a disgrace overpriced sodas no housekeeping whatsoever I called before I make reservations to ask about the pools if they were all open they said yes that was a lie.. the main pool was Green has it been cleaning weeks inside the jacuzzi that was trash plastic.. I didn't see nobody doing any cleaning no wipe it down because of the Coronavirus.. in my room ants in my room. Stuck in the elevator trying to get out of one of the elevators would not go to our floor.. I stayed a total of 4 days and had a bar soap and shampoo conditioner for one day

Plussat: Location, location, location.

Miinukset: I didn't like that hotel had no complimentary breakfast. I understand that the hotel has a very nice restaurant, but if you have to spend $15 on breakfast you can't afford to eat dinner in the evening at hotel. I think you will find that more would frequent hotel restaurant and bar if could have a little breakfast on the house. bagel, muffin , milk, juice , something simple for pregame. 24 hr pantry is nice for midnight cravings.

Plussat: Situated adjacent to Aquarium and CC World. Good choice of Restaurants in the neighbourhood

Plussat: This hotel is very well placed in central downtown Atlanta, I was able to walk to the World of Coca-Cola, cnn and the Centennial Olympic Park, as well as Phillips Arena and Georgia Dome. It is conveniently located to a marta station as well (as I had no luggage, I came straight from the airport). The room was very comfortable, there was a well-equipped gym room, and breakfast was awesome, with a chef that would cook eggs, pancakes, waffles etc at your request.

Miinukset: Well... I was woken up at 1 am by the noise of an electrical drill in the neighbor room just outside my door - the guest there got locked out of the room and they couldn't open the lock with the magnetic card. I called the front desk, which explained what was going on and the noise stopped some 5 minutes later. The next morning, nobody seemed to know or remember what happened, but during check out, when asked about my stay, I mentioned the episode and they promptly excused themselves and offered hh points on my card as a minor compensation, which was the least they could do.

Plussat: Central location, friendly staff, good value for money

Plussat: we were let of the second night when we explained why it was not suitable

Miinukset: location. amenities. lack of breakfast. loud air con. price of car park

Plussat: It was very close to the Georgia Aquarium and the Coco Cola Museum which is what we wanted to see in Alanta.

Miinukset: I never like being charged fo parking.

Plussat: Indoor & Outdoor Pools - Hot Tub - Clean Room - Close to so many restaurants and places for the kids

Miinukset: Nothing!

Plussat: They charged me an arm and a leg and were not very reasonable or lenient.

Miinukset: I did not like the $ 80 in local phone charges!

Plussat: Free Internet is hard to beat compared to other downtown hotels. They also gave me a 2-bedroom which was also a plus. Location is great as well. The staff is extremely friendly and helpful. Best hotel experience in Atlanta for me.

Plussat: The location is very convinient. Georgia Aquarium, the Coca Cola, and the Centennial park are just within walking distance, great for family vacation.

Miinukset: Coming from South Florida where parking is always free, I was surprised about the price of the psrking fee per day.

Plussat: Upscale and nice, up to date hotel

Miinukset: N/A

Plussat: Close to midtown.

Miinukset: On site parking $50/night and housekeeping forgot to leave shampoo.

Plussat: It was clean for the most part and the huuuuge spacious lobby was nice. The staff was pretty friendly.

Miinukset: The additional extra expense of valet parking was frustrating.

Plussat: Location great for being down town

Miinukset: They were suppose to give my $50.00 back cause my friend had to leave so she was not parked even 2 hours the girl in the garage where car was picked up said I would be credited the $50.00 but I was not.

Plussat: Everything besides my checkout experience!

Miinukset: The property was lovely I stayed in suite 1428 and the housekeeper for my suite was amazing. At checkout I told the agent that the A/C was working properly and that I had made a report and give permission to go in the suite, but issue was never solved. She went back and forward with me and had a very nasty attitude! I went to celebrate my birthday not to complain. She put a very bitter taste in my mouth at checkout, but besides that everything was absolutely amazing!

Plussat: The atmosphere

Miinukset: Had to park at a facility a couple of blocks away

Plussat: Front desk clerk was awesome...super nice and helpful.

Plussat: Very friendly staff & very helpful with every need & question I had. Great experience Thank u

Plussat: Staff was very friendly, layout is nice. Location is very close to the main attractions but unfortunately coronavirus hit. Only a short walk a couple of blocks and you'll see the Coca-Cola Museum, Georgia Aquarium and some others. I could only go the the Coca-Cola one though! I will have to try again when the scare goes away.

Miinukset: My only issue was that I had reserved a queen bed but upon my arrival there were only doubles left. Minor case as a solo traveler but still, a reservation is a reservation.

Plussat: Price is decent and one staff member was really nice.

Miinukset: Check in policy is 4pm and the valey system is right front so you can't pull up and unload easy with valet letting you.

Plussat: Good location, nice rooms, super friendly staff.

Miinukset: No self parking, the revolving restaurant stopped serving food too early.

Plussat: I've stayed in nicer hotels with lower star ratings

Miinukset: No blankets were on the beds and the walls and floors are thin u hear alot of things

Plussat: The room was very nice, clean and comfortable. I enjoyed the balcony and had a great view of Atlanta from the 20th floor.

Miinukset: I prefer to have a room with a mini-fridge, there was not one.

Plussat: Our conference was held at the hotel.

Miinukset: Our rooms were too small for the price we have to pay.

Plussat: The hospitality was excellent, would return next time I stay in Atlanta.

Miinukset: Not so crazy about the parking accomodations little more expensive than other hotels in area.

Miinukset: I was very disappointed in my stay. Upon arriving we stood in a very long line only to find out that the room was not ready at check in. We waited 40 minutes to get into the room. While checking in, we were told that all hotel restaurants and amenities were closed. There was no indication on the website that let us know they were closed. That’s something I think guests should be told that before booking. I understand covid-19 precautions but it’s something that completely changed the quality of my stay. I was looking forward to a nice restaurant not a menu with 6 options to be delivered to the room. As we were getting ready to check out we asked for an extra hour and we’re rudely denied. I just was looking forward to an anniversary trip and I just don’t think I got what I paid for.

Plussat: Starbucks coffee & the day I checked out.

Miinukset: There was no breakfast. Due to covid 19. Very deserted & the moral around was dwn. Not a polished hotel for the money. I wasted my Staycation.

Plussat: Amazing view from my room

Miinukset: Being near elevators was sometimes noisy

Plussat: The Hotel itself is beautiful. I would have rated it 10 stars but there were a few things that I didn’t like. The staff was friendly and accommodating. The view from my room was breathtaking (overlooking Centennial Olympic Park).

Miinukset: as other comments have mentioned the parking prices are very high however I’m a member of the state bar and was able to park there and walk to the hotel. My room wasn’t as clean as I would have expected (hair in my shower).

Plussat: The low price

Miinukset: People on our floor(63) smoke pot. Advise staff, nothing was done. We left and did not stay the second night even though we paid. While waiting for our car from valet, there was a group on the property in the valet area smoking marijuana and allowed

Plussat: Checkout and leaving! Gross!

Miinukset: Terrible service front desk staff sitting while thee customer stands and checks in. Also with valet charging 50$ per night I valeted two vehicles which is fine, but here I am driving from Chicago to Atlanta on business so I try to avoid corona virus.

Plussat: Not this time

Miinukset: the room the hotel booked me in was soooo small (king standard) but I paid for a dbl king room when I called the front desk they informed me the larger rooms were not available because they were cleaning them because of covic19 and I needed to contact

Plussat: Balcony enclosed

Miinukset: Poor customer service

Plussat: The view was great

Miinukset: We weren’t able to ride the elevator with the view, go to the cafe up top or use the pool because they were all closed for COVID. The shower looked really gross with dirty grout.

Plussat: The room was clean and comfortable that’s it.

Miinukset: I called the day before check in and was told I could check in early when I arrived at the hotel I couldn’t do that. Had to wait 3hrs before I could actually check in. My checking account t was charged a fee no one could tell me it was for. When call front desk they told me I had to call the business center which was closed. Employees need to know how to answer those type of questions if the business office has different hours. I really wanted to know where my money had went

Plussat: The view.and room service

Miinukset: The parking. The wait time for valet parking was 30mis plus.

Plussat: I know its atlanta but parking should be included with room purchase

Miinukset: The parking fees n choices

Plussat: Leaf like soaps was nice. Need to enrich SPA idea.

Miinukset: Sky Lounge and Restaurant was closed due to renovation. Shower was designed for short people. It was hard to take bath. It was not a `heavenly bath` as mentioned.

Plussat: the beds

Miinukset: They didnt have enough hotel parking! Had to perk to blocks away and got over charged for parking twice for a one night stay! The sundial resturant is not in operation at this point and was very disapponited with that.

Plussat: the bellman, Harry, invited our family to yhe the friends and family to the Westin Christmas party. The children are still talking about how much fun they had. Mollie is 3 and her brother, Will is seven....Thank you for making our family stay so special The Poppells

Miinukset: I reserved 2 rooms. I called the day befor arrival and discussed possibility of early check in. After a time of review I was assured that my two rooms were blocked for early check in. On day of check in I arrived just befor noon and made my way to register. I was told that my rooms had not been cleaned and probably would not be available until 3:00. I explained how I had been told that my rooms had been blocked for early check in. Needless to say I only got apologies and they took our cell numbers and assured us they would call as soon as rooms were ready. We never received any calls so I checked back after 2:00 and was told one of the rooms was ready. We moved into the available room and was told that our second room was on the same

Plussat: Location

Miinukset: Why charge me for parking when there is no where to park. The qaulity of this hotel is extremely poor for the price of $307 for one room for one night

Miinukset: rude/aggressive bell man .... there was no hot tub... parking at the hotel overnight was $26.00 /night... only choice of food after 2:30 p.m. was very fine dining or room service... would not spend the money to stay there again

Plussat: the sundail resturant and view from room

Miinukset: price for parking

Miinukset: Parking was terrible. We had to park down the street and pay $40.00 to park there for 24 hours, which is ridiculous. There should be enough accomodation for parking for your guest.

Miinukset: My second reservation was not at hotel when I checked in and the internet in the room did not work