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Plussat: The staff was excellent!

Miinukset: Suite price a little much for the living space accommodation. The bed/bath was great.

Plussat: That I met Mike Vick in lobby, concierge service so nice

Miinukset: That they wouldn’t serve me breakfast in my robe.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was great!

Miinukset: Nothing. I enjoyed myself.

Plussat: Perfection! Especially appreciated the Bed! Wonderful pillows and feather bed and sheets! Love the remodel. The bathroom was gorgeous and liked the tv. Liked the miroor and the low lighting in the bathroom - great!!

Miinukset: not really anything I'd find fault with - very happy!

Plussat: Bed was awesome as well as the towels. Loved the room service.

Miinukset: WiFi was sub par on the twenty fifth floor.

Plussat: Location,staff

Miinukset: Shower overflowed upon checkin at 10pm with a 6am wake up time. Only one spouse was able to shower or stay up and wait for engineering repaired.

Plussat: Location is great

Miinukset: Nothing

Plussat: We were pleased with the breakfast and the orange juice. Cornelia was our waitress. She deserves an A+. The Martin Luther King Center was nearby.

Miinukset: I think a free upgrade would have been nice considering they had the availability. Also, some signage as to where the lobby drive in entrance would be nice.

Miinukset: Breakfast choices

Plussat: Bed

Miinukset: Food

Plussat: Just fantastic all around love to stay there again when I come back to Atlanta

Plussat: Things were excellent.

Miinukset: Parking over price

Plussat: Very nice, upscale and great looking place. Staff was super friendly. Location is super close to downtown (and around the corner from all the new stores and restaurants on 18th).

Miinukset: Laundry facilities in the two bedroom/one bath suite were ancient, and so were the kitchen appliances—they worked but that was a bit off-putting. The dryer in particular took hours to finish a load.

Plussat: Location is great. We were there for DragonCon and literally just walked a block to the parade and found great spots. All of the public spaces like the lobby, sitting areas, and special event spaces are very grand and beautiful and well kept. Even though the room was disappointing in how worn it felt, it was clean. The hotel also has a lot of interesting history.

Miinukset: This was our second time staying here and the first time (about two years ago) we had a beautiful, modern room with a gorgeous, well-lit bathroom. This time, not only did the hallway reek of cigarette smoke, our room obviously hadn't been updated and every single hard surface (desk, bedside table, tv stand, etc) had a lot of deep scratches. There were patches on the bathroom walls where the paint was buckling and the "hardwood" floors would just stop about an inch or two from the wall. Light switches didn't work, not all of the outlets worked and the bathroom had terrible lighting - which is important to anyone who puts on makeup. And no mini-fridge to keep waters cool. This is Atlanta, it's hot most of the year, why not think your guests would want cold beverages? For the $300 a night we paid (including parking), we were pretty disappointed. I'd say if you end up staying here, make sure you have an updated room. Otherwise, the quality of the room will distract you from everything else about the hotel that's good. Plus, minor annoyance, even though the woman checking us in knew we were self-parking, she didn't give us a garage pass or explain the parking process so we were lost and as we tried to exit, realized we either had to pay (again) or were obviously missing something to scan at the automated exit machine. We had to park, go in, wait to see someone and then get the correct parking pass.

Plussat: the size of the room

Miinukset: dark bathroom. dated kitchen appliances with no dishes/silverware. noisy lobby. pricey self-parking

Plussat: From the moment we walked in it was great

Plussat: I was expecting just another hotel. I was pleasantly surprised to be staying in a piece of Atlanta history! It was beautiful. Everything about this hotel exceeded my expectation from the friendly staff to the beautiful Paris architecture. The rooms are spacious and comfortable. I will definitely be returning.

Plussat: The overall atmosphere of the hotel experience was excellent.

Miinukset: N/A

Plussat: We loved the over all feel and style of the hotel. The rooms were spacious and comfortable as well as stylish and clean! The fitness center was really great too! Trevor was the concierge and he was amazing! He selected 2 restaurants for us and they did not disappoint. He was friendly, outgoing, and incredibly helpful! We enjoyed everything about our stay here.

Plussat: Everything!

Plussat: Very nice hotel. We were silently upgraded to an enormous suite, which was great. The hotel is beautiful, the location is good: in midtown, 20 minute walk from Downtown, and the Olympic park.

Miinukset: -

Plussat: Helpful staff. Friendly.

Miinukset: There were no easily accessible, functional receptacles near the bed. So having my phone charging near me was not an option.

Plussat: Great hotel in a great location

Miinukset: Air in the foyer

Plussat: Customer service.

Miinukset: WiFi Should be FREE!

Plussat: Convenient to the Stadium

Plussat: Everyone was nice . When I got there they couldn’t find my booking so they went and called or looked it up and had to crate a new one with the same price .

Miinukset: Parking is a bit of a headache when u 1st get there to check in but other wise it was good

Plussat: Breakfast

Miinukset: Service. Valet.

Plussat: We had an excellent stay. Upon check in the clerk asked our 9 year old what floor he wanted to be on. Of course, he said the highest!! We were given a room in the 28th floor with a beautiful view of Atlanta.

Plussat: Proximity from our venue. Close to downtown

Miinukset: Asked to re-clean room. Still waiting on a response or effort to clean

Plussat: That it was in the middle off everything walking distance

Miinukset: Yes kind off old need to be updated the rooms at least

Plussat: How available and helpful the staff was

Miinukset: The pool is extremely small for the size of the hotel.

Plussat: Location

Miinukset: The valet parking rate was not mentioned and was significantly higher than other comparable hotels in the area thus reducing the overall value. Having that info before hand would have helped in my decision making.

Plussat: The room and staff was amazing.

Miinukset: Nothing!

Plussat: the balcony

Miinukset: Bad customer service no breakfast

Plussat: Good location

Miinukset: Ac didn’t work despite calls to maintenance, gym had only a couple of working pieces of equipment

Plussat: Beautiful and clean hotel. Some staff were very friendly and professional.

Miinukset: Liked the property. I was told my complaints needed to be discussed with booking.com since that’s who I booked the room through. I even spoke to one of your representative explaining what type of amenities I wanted. She found 3 hotels that she said met my requirements and she sent all 3 to me to view. The Garden Hilton ask via form if I preferred a smoking or non smoking room. That was not one of my request but chose smoking. Then I feel sure it said free parking. I had to pay 32.00/night for 3 nights. Very unhappy with that. When checking in, the receptionist informed me that she knows I booked a smoking room but they don’t have smoking rooms. That wasn’t a big deal to me, that was ok. Then I was informed I had to pay an 150.00 deposit that would be refunded at the end of my stay. End of my stay they only credited back like 50.00. Ok now also listed in the ammentities was a spa. That was just a jacuzzi beside the pool. I had explained that one of my request was a spa on site for massages and facials. I was very disappointed that the amenities were not as stated.

Plussat: Front desk staff, Patrick, Madison, … and Breakfast staff- Beverly, Gerrold, Thomas, Sheldon, and the omlette lady.

Miinukset: Parking ramp.

Plussat: The location is the selling factor. The room is a nice size. The staff was very helpful too. Very convenient to the aquarium. Food was pretty good and restaurant staff very nice and helpful.

Miinukset: Finding the place after dark wasn’t easy no street side signage that stood out. Finding parking wasn’t easy either should have better signs telling you where to go! Had to ask a parking attendant. Parking is $32. which I think is too much.

Plussat: The location and staff were wonderful. I wish we could have stayed longer. Even though it was busy at check in, the manager was greeting guest and making sure that no one was upset about the wait. The atmosphere was kind and cheerful. The room was clean and the view from our room was wonderful.

Miinukset: I saw that some people that were waiting in the lobby needed to pick up packages or their luggage and they still needed to wait in line. I think if you had a sign or something that said maybe Concierge Questions or Pick-up would have been helpful for those guest. We left our toothpaste at home and when I looked in the pantry there wasn't any. If I wouldn't have thought to ask at the desk, I wouldn't have known that you have things like that. Maybe a sign saying some "forgotten" items can be found at the Concierge desk.

Plussat: Great location. Within walking distance to all the attractions

Plussat: The hotel was beautiful

Miinukset: My air in my room was hot... it didn’t stay cool

Miinukset: Stay was good and exactly what me and my friends needed for the weekend. However, It certainly was a buzzkill after returning home and finding an extra $32 for parking on my bill after it saying my total was final. Great location and clean facility none the less.

Plussat: The parking.

Miinukset: The breakfast was amazing, along with how close everything is to the hotel. Also having a extra bathrooms on the floor near the elevators is great especially with kids

Plussat: I didn't know where the breakfast was?

Plussat: The space inside the room was spacious

Miinukset: Free parking would of been nice

Plussat: Loveeeeeee the staff the front desk staff truly 5 stars!!!!!!!!!! The restaurant staff better then amazing!!! Thank for a truly wonderful vacation

Plussat: It was located around a lot of restaurants

Miinukset: Charge a lot of fees

Miinukset: The payment process did not reflect what my bank said. Clearly my bank and this hotel were not on the same page

Miinukset: Parking is valet or you have to Park in a garage that’s $32 a night and they don’t make you aware. Parking is terrible. Everybody don’t like to valet & it’s either you valet for $43 a night or you walk and park in a parking garage.

Plussat: We liked most everything about this hotel. Staff were wonderful. The hotel was beautiful and very clean and remodeled. The location was wonderful for downtown Atlanta.

Miinukset: It is only paid parking for hotels in downtown and we wish that could be stated when booking room.

Plussat: Location and extremely nice accommodations

Miinukset: All was good.

Plussat: perfect location to centennial park

Miinukset: wasnt cleaned or maintained as expected and loud AC fan is very loud when you're on balcony very little privacy as far as you can see most other balconys and pool area - windows of two different room almost face each other

Plussat: Within walking distance to restaurants and the room was very large and clean.

Miinukset: The only issue I had was no parking, valet was the only option and its $42.00

Plussat: Location was great the breakfast and room service was great

Plussat: I loved the hotel and the location. It's a really cool placeand was very clean. The staffwas amazing too.

Miinukset: I didn't like that I HAD to use valet parking. And I wish coffee would've been served until checkout time.

Plussat: This place was great. The staff were so friendly and the room was a nice size with a comfortable bed and modern facilities. The warm cookies were a bonus! The location was perfect too - so close to everything we wanted to do! The pool was so nice too! This place really is value for money.

Plussat: The hotel was very clean and located near many hot spots. The rooms were also very clean, fully furnished with water, candy, and enough towels for your stay (although staff were more than happy to provide you with more if you needed). The staff were also very friendly and welcoming. That was a huge plus!...Not to mention they treat their guests to a warm batch of cookies and bottles of water upon arrival...

Plussat: I like the retro architecture and decor. I was unaware it was a historic building when I booked, yet it has been updated maintaing the retro style with new furnishings.

Miinukset: The valet parking was convenient but expensive. I would have preferred a self-parking option. The driveway was short, probably necessitating the valet parking.