Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful
I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.
Next door to all of downtown Atlanta.
Rooftop Restaurant needs a remodel/ furniture could be upgraded. Floors as well in hotel hallways.
The room size was fantastic. Very clean. Great view. Expensive valet parking. I ended up parking over a mile away & took an uber which was less expensive.
The convenience of walking was great and the view from the room was probably the best part of the hotel Valet parking was too expensive yet the parking garage was around the corner, 5 mins walking, and not in the safest area of town. At the front door you had to carry your luggage up the stairs before putting it on a cart bc there is no ramp etc etc a wheelchair lift. The morning of check-out I was fixing the sheets and I found a hair stuck to the sheets (that definitely wasn't ours) in something that looked like snot. I almost threw up. I think the facility could be cleaner
Staff were super friendly and very helpful. Did not have to wait for a room Excellent service Convenient to downtown and venue Extra clean room with all amenities Best place to say if in Downtown Atlanta
Location AC unit was noisy and couldn't be controlled. Next door to a Jazz club that plays loud music till 1am. Easily heard in the room.
The staff was absolutely amazing! Very helpful and kind. One thing that just struck a heart string was the biscuits and gravy at breakfast! It's something my mom always makes when I go home to visit. It's an older hotel that could use a little renovation, but it's well loved.
Location Wish there was a Mini frig in room and the AC didn't work all that well
Very clean, friendly staff, close to attractions. Only valet parking, nothing open after midnight around that area.
Central location, good value for money compared to other hotels around. The sink in the bathroom detached from the wall! Water was flooding, I called the staff, but no one showed up for at least 40 minutes! The walls were not very clean.