Bad Gastein hotellit lähellä Gastein Vapor Bath

Miinukset: Majoitus ei vastannut tilausvahvistusta, eikä booking.com-sivuston antamaa kuvausta majoituksesta. Majoitus oli huonotasoinen family-room hotellin lisäsiiven kellarikerroksessa. Hotellin mukaan hotellille oli välitetty tieto Booking.comilta, että majoittujia on kolme henkilöä, eikä kaksi kuten tilausvahvistukseenkin oli kirjattu. Tämä aiheutti ongelmia hotellilla. Hotellihuoneen näköalahaitoista ei ollut mainintaa etukäteen. Kyseessä oli merkittävä haitta. Toisen ikkunan edessä oli korkea maapenger. Toisen ikkunan takana oli aurinkoterassi, jonne hotellin asukkailla oli vapaa pääsy mm. tupakoimaan Hotellilla meille kerrottiin, että tilaamamme huone on vielä huonompitasoinen kuin kellarikerroksen family room, emmekä sitä varmasti haluaisi. kun halusimme nähdä huoneen, meille tarjottiin lopulta toista majoitusta kahden ensimmäisen yön jälkeen hotelliketjun toisesta majoituspaikasta. Hotellilla ei ole oikeutta yksipuolisesti vaihtaa huonetta toiseen sopimatta asiakkaan kanssa. Erittäin ikävä syntymäpäivälahja, johon olimme panostaneet. Olimme vain 5 yötä kohteessa, joista 2 surkeassa huoneessa. Hotelli korosti etteivät he vastaa yhteistykumppaneidensa toiminnasta, tässä tapauksessa booking.com. Mielestämme ja kokemukseemme perustuen hotelli ei täytä 4 tähden De Luxe hotellin vaatimustasoa, ainakaan meille osoitetun huoneen osalta ja saamamme palvelun osalta. Olemme vierailleet Bad Gasteinissa noin 15 kertaa, emmekä ole koskaan aiemmin joutuneet pettymään majoitukseen ja sen palvelun tasoon.

Plussat: Excellent location, very service minded staff, nice atmosphere, comfortable room and good food.

Miinukset: The pool area was smaller than I had expected.

Miinukset: Aamiainen oli keskivertoinen! Ei vastaa nykypäivää. Tämän tasoiselta hotellilta olin odottanut enemmän.

Miinukset: The food in the hotel was not up to the same standards as the rest. The rest was very good standard. Further, it was difficult to find restaurants in Bad Gastein.

Plussat: Hyvä ruoka ja sijainti

Miinukset: Kylpyläalue ei ollut Eurooppalainen

Plussat: Ruoka oli erinomaista.

Plussat: Nice breakfast , cosy swimming pool

Plussat: Very nice, luxury hotel, excellent food, both breakfast and the 5 course dinners. We had deluxe rooms with balcony´s, can highly recommend them. We will come back.

Miinukset: The service by the reception staff could have been better.

Plussat: Booked two "double room delux" but we got really the top floor just under the rooftop, Eg hardly no windows and narrow layout of room, although size probably as selected. SPA part is NOT that impressive but food was good, a mix of ala carte and buffet made the 5 meal menu. Nice bar area and very good breakfast. We only stayed one night as planned to celebrate a 60 year birthday, and it all worked out and gave some laughs and good memories but the stay is not up to the high expectations that the price indicate

Miinukset: SPA area was not up to our high expectations, one "bubble pool" rather cold and sauna area good but nothing special. We only stayed one night as planned, the stay was good but not that overwhelming we had hoped for.

Plussat: the view was fantastic,the room was lovely,pool was great, gym was good,massage was ok, breakfast was delicious,lounge entertainment was very good.loved it here and would stay again

Miinukset: massage wasn't the best but ok

Miinukset: Ravintolatarjonta asiakkaille, joilla ei puolihoitoa. Suurin osa asiakkaista on viikon järjestetyllä lomalla. Kun tulee keskellä viikkoa pariksi yöksi, tuntuu siltä ettei kuulu joukkoon.

Miinukset: Food awful, staff don’t want to help,

Plussat: - Historical hotel building (there were pictures from first half of 20th century at least in the brochure) with nice equipment. - Bad Gastein itself has a couple of attractions itself - water springs and waterfall, etc. Even during summer time.

Plussat: Swimming pool Free rental of non-electric bicycles Cleaning service Location Bowling Hotel staff

Miinukset: -

Plussat: Low-season aikaan erinomainen hinta-laatusuhde. Hyvin tilava ja viihtyisä huoneisto keittiöineen.

Plussat: - beautiful view - comfortable apartment - very kind night receptionist - well equipped kitchen

Plussat: Spacious and clean room.

Miinukset: Great facillities such as pool, bowling and kids play area exist in the hotel. Unfortunately, no information was given to us at checkin.

Plussat: We've been there before so it should be obvious that we like the place. The location is excellent, right in the center of town. Rooms are quite spacious, by any standards. This time we were given one of the room on the top floors, with spectacular views of the valley

Plussat: Wonderfull rooms and great breakfast .

Miinukset: We booked 4 rooms. Not all Appartments were so nice as ours.

Plussat: Best ever seen apartment - extremely clean and fully equipped. Wonderful view. Nice staff. Fully recommended.

Plussat: Nice location, helpful staff, very nice that you could borrow bike or rent e-bika at the hotel

Miinukset: The beds was very hard

Miinukset: The interior of the room was quite worn down with ageing furniture. The bed folding down from the wall was fun on day 1 but annoying after that.

Plussat: Good location

Plussat: Aamiainen oli Super hyvä. Huone oli odotusten mukainen, ja tosi kiva kun oli 2 wc:tä...meitä oli 2 pariskuntaa. Kylpylä/ saunaosasto oli myös kiva, joskin saimme ilmeisesti sieltä Noro-viruksen ja jouduimme käyttämään molempia wc:tä tiuhaan viimeisenä yönämme siellä. Hotellin omistama rinneravintola jonne mentiin illalla tuolihissillä oli mahtava.

Plussat: The staff were exceptionally friendly and accommodating. I really enjoyed the breakfast selection. The room was spacious and clean with a lovely view of the mountain and town.

Plussat: Location

Miinukset: Can’t think of anything

Plussat: Very good breakfast. Perfect ambience. Attentive staff. Dinner ambitious but execution ‘average+’ not over the top excellent. Size of hotel perfect, cozy but not claustrophobic.

Miinukset: Dinner could be ‘extremely good’ instead of just ‘good’. But it’s a quite marginal remark.

Plussat: Ystävällinen henkilökunta!

Miinukset: Tyynyt huonot!

Plussat: Kiva, pienehkö, persoonallinen hotelli ja todella ystävällinen palvelu. Sijainti oikein hyvä ja maisemat upeat. Saunasta aivan mahtavat näkymät. Hintaan kuului keitto-, hedelmä- ja kakkutarjoilu iltapäivisin.

Miinukset: Aamupalalle olisimme toivoneet enemmän lämpimiä vaihtoehtoja ennen päivän aktiviteetteja.

Plussat: It's a hotel experience that focuses on a healthy lifestyle , so there's no TV or WiFi in the hotel rooms and the breakfast and restaurant food is very health conscious although delicious and caters for most tastes. The rooms (on the 3rr floor) are very peaceful and quiet and large. The design is mid-century style but still relaxed and minimal. Plenty of wardrobe space. Friendly staff and good space to relax. We didn't try the spa. Free shuttle bus several times a day between hotel and main ski lift in centre of town. 5 min walk to town centre. Highly recommended (we visited 5 days off season skiing in mid-March. )

Miinukset: More info about the spa - to know whether it was included or cost extra (but we didn't ask to be fair). There's nothing else we felt needed improving.

Plussat: Absolutely gorgeous place to stay for skiing. The interior is so beautifully decorated with great little details like various design books to read at breakfast or dinner. The food was incredible and the little free cake selection that greeted you every day after skiing was a real treat. The bar area was a great place to hang out with a view of Bad Gastein and cool playlist. We had a room with a balcony and the view of the mountains and the town was lovely. You could even see mountains in the bathroom which was great. It's a short walk into the main town as well (max fifteen mins) along a cute pedestrian path that goes past the waterfall.

Miinukset: The one thing I felt was missing was a hot tub/jacuzzi. After a day on the slopes that is a real treat for the muscles. The rest of the spa itself was cute, just missing that. The TV only had a few Austrian channels, it would be nice to have a bigger package with more English language choices other than just CNN.

Plussat: Pleasant and very helpful staff

Miinukset: None

Miinukset: Coffee was bad

Plussat: Very nice Spa area. Good view and location. Perfect menu and Very friendly staff in the restaurant. Many thanks to Katerina and Evita. We enjoyed during our vacation in this hotel.

Plussat: The staff was super nice, the place amazing, a real jem... Definitely a huge value for money... We will come back again

Miinukset: All was perfect. No remarks.

Plussat: Lovely hotel. Carefully considered decor. Super helpful & friendly staff with can-do attitude. Good food & facilities. Clean & comfy

Plussat: Siisti ja kaunis hotelli todella hyvällä sijainnilla! (mm. Bad Gasteinin aseman ja ruokakaupan, sekä keskustan palvelujen vieressä) Siisti huone, hyvä aamupala ja avulias henkilökunta.

Miinukset: Hotellin wifi toimi kaikkina vuorokaudenaikoina todella takkuisesti, minkä vuoksi jouduimme vaihtamaan majoitusta oleskelumme puolivälissä (mm. säätä koskevien päivitysten ja vaellusreittitarkennusten hakeminen oli tukkeutuneen netin kautta käytännössä mahdotonta). Hotellin lisämaksullinen parkkipaikka oli melko ahdas, mikä teki isohkon auton pysäköinnistä hankalaa.

Plussat: Everything was excellent! Great value for money close to all atractions. Staff was extremely friendly and the room had a terrace with a mountain view. Beatiful

Plussat: Kiva, siisti pikkuhotelli. Ihan vieressä rautatieasema, hyvä Spar-kauppa ja uimahalli ulkouima-altaineen. Hyvä aamiainen ja mukava isäntäpariskunta. Hotellista sai vuokrata myös sähköpyörät.

Plussat: They provided a cot for my baby. Staff was so nice and breakfast was great!

Plussat: The location

Miinukset: £7/day parking

Plussat: Best location. Very friendly personal. Close to Supermarket and train station. Good breakfast and WiFi.

Miinukset: No minibar/refrigrator in the room.

Plussat: It was quaint and comfortable

Miinukset: The room was a bit small

Plussat: Friendly, clean and spacious

Miinukset: the heating in the booked room (two bedroom apartment) was not warm enough for the uncharacteristicly cold weather.

Plussat: Staff was very kind and the location at the top of mountain

Miinukset: Very small bed, Price Tag for Hot Chocolate in the morning

Plussat: The staff were friendly and accommodating. I arrived with my wife and when we checked into our room there were two single beds on the opposite side of the room, rather than one double bed (my fault when I booked). We asked if there was a double bed available and they upgraded us - much appreciated!

Miinukset: Internet a little slow, hard to play video content. But we weren't there for the Wi-Fi so not so important

Plussat: The sauna, staff, room & restaurant nearby

Miinukset: It was hard to locate with my navigation system by bike

Plussat: Perfect location. Friendly staff. Small SPA center in the next building with hot connection.

Miinukset: Breakfast is good but organization is strange. The entrance of the public parking is 20-30m away but there are 10 floors in it and you have to carry suitcases all the way.

Plussat: Location was great! Staff were always willing to help!

Miinukset: The hotel is very dated.

Plussat: In the center with excelent view and friendly staff and Spa zone

Miinukset: Shower could be more modern

Miinukset: Aamiaiselta olisi odottanut enemmän, jos hotellissa on tähtejä neljä.

Plussat: There's a lot to love about this hotel. Lovely atmosphere, big and comfortable rooms, different saunas. Although you have to climb a few stairs, but the lift station is nearby and the hotel also offers a free bus to take the guests there. Friendly, helpful staff. When you're done skiing, they wait for you with hot Glühwein. View from the large windows is just breathtaking. We had to walk quite a lot to get to our rooms (there is only one entry) but I enjoyed it every time, because there's so much to see. The restaurant is lovely and the food is good too.

Miinukset: The rooms are not as clean as you would expect for this price range. I had to look for my ring (luckily I found it) therefore I crawled through the room and looked in a few corners and under furniture. Dust was piling up everywhere, where superficial cleaning doesn't get it. The breakfast didn't meet my expectations or the overall standard of the hotel. Scrambled eggs were done in a rush and almost raw. You had to cut the vegetables for yourself, what wouldn't bother me too much if it wouldn't mean you have to wait in line before the people in front of you finished their massacre with the paprikas. Little thing but I think that could be prepared for the guests. We had a few nice dinners in the restaurant, where the food is good but I wouldn't recommend the burgers.

Plussat: Breakfast and pool/sauna-area. Room was even better than we except for pictures. Shuttle buss to/from the hotel is handy. Location is good, next to Redbullplaystreet competition area

Plussat: Friendly and helpful staff. Halfboard was good. Room very big. Shuttle from station.

Miinukset: Bathroom needs revamp.

Plussat: spacious room and good location

Plussat: Tunnelmallinen hotelli hyvällä sijainnilla. Hyvä aamiainen ja sauna/uima-allasosasto mukava lisä.

Plussat: Very competent staff, multilingual and cooperative. I will most certainly return to this hotel.

Plussat: Location

Plussat: Good breakfast, good swimming pool, good location

Miinukset: Separate parking place for extra

Miinukset: Wifi in apartments is awful - very slow and requires to reconnect in almost every 15 minutes

Plussat: Staff

Miinukset: No cleaning during the seven days of stay, no towel change. Old and uncomfortable. Clearly not a 4 star hotel.

Plussat: Beautiful building, astonishing views over the valley and to the mountains, very attractive historic atmosphere, perfectly matching the resort. Located perfectly for walks on foot and a bit far for the ski lifts, although ski bus right in front of the hotel entrance a lot of tines per day. Quite tasty restaurant.

Miinukset: Not very clean, apartments have not been cleaned during our whole stay (10 days), just rubbish bins were emptied. Not enough super basic kitchen ware, very difficult to cook anything. Very small pillows, bad for sleeping, maybe 20 years old already. Strange heating, even if you turn it on just a bit, it is heating up the flat like crazy. Spa area is too small for the amount of hotel guests.

Plussat: Nice view, next to waterfall.

Miinukset: Far from lifts to the mountains, can not get the city by the 1st bus.

Plussat: 1. Whirpool at spa 2. Bath (not shower) in the apartment

Miinukset: 1. A hotel has only two own parking places for the guest cars. If you travel with the car, you have to find places at the public car park. Public car park is very small and there is almost never empty places. It is located on the mountain and in the winter it is full of ice and snow due to no public snow removal service. So it is almost impossible without snow chains to park one's car at the far places in this car park. Car parking is REALLY a big problem in Bad Gastein. There is a big car park near dead hotel Mirabel, but it is covered with snow, so only 3 places near it are available and there are taken by the nearest Bad hotel owner. The hotel does not even care about the car park. The answer for our complain to no car park places was: "We know the parking situation is terrible today. All our guest are with cars". 2. The 2-room apartment with one bedroom and one living-room/kitchen is very small. Kitchen is not very well furnitured. The main problem is that there is only one very big pan and one very big frying pan for cooking. 3. The sofa for sleeping was broken and it was very short (not enough even for 1,78 m height woman). 4. Ski room and main door to the apartment building is opened all day, but closed at night. So during the day anyone can come to the ski room and steal something from it. Luckily, it didn't happened to us. 5. There is only one key for the apartment and during the stay in must be inserted for the electricity. The same key should be used for locker at spa, so it is inconvenient. 6. The receptionist is not qualified enough to make the bill for the city tax at the end of the stay quickly. We wanted to pay everything in the evening before the departure the next morning, but we had to come one more time in the morning to pay all of the taxes. 7. Spa zone is really old. The pool is cold. The turkish sauna does not work. 8. The cleaning of the apartment costs 55 euros, but it is only rubbish removal during all stay.

Plussat: Stayed at a 2-bedroom apartment next to the main building. Place was rather nice, good value for money. Waterfall is really beautiful, were afraid after some other reviews that it might be too loud, but it was not an issue, at least from building with apartments. Staff was really nice, asked for additional pillows and they waited for us the same day when we returned from skiing. Ski bus stops right near the hotel, which was also really convenient.

Miinukset: Poor internet connection, worked one minute and completely disconnected next minute. Area around hotel completely abandoned apart from some small shops and the church. Not really much to do around that part of town. Church rings every hour, which was really annoying and kept waking us up, especially the first night, but we got used to it after a couple of days. Heating room at apartment complex was not equipped properly (at hotel was ok) and boots remained wet. We asked whether we could additionally purchase meals (breakfast/dinner) at the hotel during our stay, since we booked without it and to go eat you had to go in town and endure rather steep roads, but were told at reception that it is impossible as they are fully booked, however we know that people that came a couple of days later than us were allowed such option.

Plussat: The spa interior. And overall interior of the building and room.

Miinukset: Receptionists are not friendly, one of them even hostile. It is better not to ask for a help. Spa nice and cousy, but turkish sauna is slightly too cold and pool could be few degrees warmer. While jacuzzi and other saunas are great. Rooms are not cleaned at all during all week of our stay, just garbage was taken.