Birmingham hotellit lähellä Brindleyplace

Plussat: Friendly staff and good facilities. Very clean.

Miinukset: I still haven’t received my security deposit.

Plussat: Location Size

Plussat: That the hotel is close to the Bullring and car parking is cheap.

Plussat: Despite the current situation the staff were friendly and helpful.

Plussat: Uudehko majoituspaikka hyvällä sijainnilla. Kaikki toimi moitteettomasti. Suosittelemme.

Miinukset: Kallis aamiainen ei houkutellut.

Plussat: Great studio, very clean and all we needed for a one night stay

Miinukset: Nothing

Plussat: Fantastic hotel.

Plussat: Clean rooms, modern, fancy

Miinukset: Breakfast is nice but a little steep on the price

Plussat: I love the suites at Clayton hotel

Miinukset: However the first suite I was given I wasn’t impressed with due to being a regular customer I had high expectations for my suite and I got placed in one of the new ones and was extremely unhappy but after speaking to front desk I was placed in my usual room. GREAT CUSTOMER SERVICE

Plussat: The room was spacious & the bathroom was luxurious. Some of the staff were really happy and professional.

Miinukset: The sink was broken and leaking It took 4 hours plus re-reminding reception staff to bring up toilet roll to the room. One member of staff served us drinks at the bar whereas another member of staff urged us to stay seated at our tables for safety against Covid - no consistency in safety rules. Some members of staff were really nice and helpful although there were some that seemed as if they didn’t want to be there. An extension is being done on the hotel at the moment constant drilling all day from construction. We stayed for 3 nights but there wasn’t enough in the fridge for drinks to last duration or soaps shampoos and conditioner. The containers were very small.

Plussat: Great location at Town Centre

Miinukset: None

Plussat: Everything the staff are lovely

Plussat: Bar pints bit pricy thou 6 pound a pint

Miinukset: No fridge in exec room

Plussat: Really nice rooms. Upscale. Walking distance to Bull Ring shopping and food.

Miinukset: Staff seemed distracted; detached. Below average service in restaurant and bar.

Plussat: Great location, good view from the 6th floor. Nice omelette for breakfast. Lovely staff

Miinukset: Parking is at a location much further away than the 4 minute walk claimed. Trouble checking in due to computer problems. Keys to room didn’t work so had to go back down to reception. Loud air conditioning system. Probably not worth the extra for the Executive King Room.

Miinukset: Bed

Plussat: We went for a premium room which was spacious and clean

Miinukset: On arrival the room felt cold.

Plussat: Great location and absolutely gorgeous hotel. We had breakfast in the morning and that was brilliant. My boyfriend proposed to me on Friday night when we went out so it was lovely to come back to such a nice hotel and even have a really relaxing breakfast in the morning.

Plussat: Kaikesta

Miinukset: Kokolattiamatosta

Plussat: The night porter, maintenance and Breakfast staff were polite and friendly and the breakfast was good.

Miinukset: Reception on arrival were very miserable, mini bar was warm, room card kept cancelling. The hotel was fully booked with Christmas parties so some very loud brash people.

Plussat: The bed was very comfortable and I enjoyed the view from the 9th floor.

Miinukset: The cleaning staff did not knock before coming into the room. The room was poorly decorated.

Plussat: The location was perfect beside the train station and the shopping area I got a room on the top floor

Miinukset: Nothing

Plussat: Location Room size

Miinukset: TV did not work Bed too soft

Plussat: Stellar visuals of the hotel, room interior and room view. Very professional, friendly and accommodating staff. Central location and close to the station. Luxurious bed and city skyline views. 100% will stay again.

Plussat: Location was great. Staff in general were well mannered. Up to 18 floors. Has a gym, but didn't get to see it. Well sized rooms also. Shoe machines on the floors along with ice.

Miinukset: I have to say I love the Raddison blu brand but this will now be the 1st of two lower than average reviews I'll be writing. First of all I felt lucky and a little excited to get a good deal of £88 per night (with breakfast) as apposed to the £150-£170 most sites were advertising (including Raddison blu on their club Carlson membership site). It started with the arrival with my colleague, a small lobby for the size of the hotel. No one there at first but they came out seconds later so it wasn't too much of a problem. We explained to the front desk that I had booked the rooms for two of us, but rather than looking it was assumed it would be under separate names. Could have been my fault so I'll let that go. We then both checked in, only to find that both rooms were under my name. This was done quite fast, which was good and we were sent on our way with a brief explanation about the breakfast in the morning. Missed the offers that were on hand and not valid at check-in so no upsell. Had they asked we would have taken one of the offers. I did show my club Carlson card and asked if there was anyway of upgrading as to which she said "I'm afraid not as the hotel is fully booked". Which was understandable (remember this part!). I was getting myself together at the reception desk, at which she thanked me. She then thanked me again and gave me a look to say do that somewhere else! I looked around and saw a queue behind me, which I was surprised as there was no one there when we arrived. I apologised when I left the desk but left with a slightly sour taste in my mouth. I then went to my room which smelt of cigarettes. I wasn't sure whether someone was taking a chance on smoking in their room or it was a stench in the actual room. The carpet had stains that seemed well embedded (my colleagues room looked as though blood had been engraved into the carpet with stains too!), the tv had very poor reception (so that was the Brits out of the window). Bathroom was a good size and clean, so was the room in general. But lacked any homely or business feel.

Plussat: I was passed out drunk in my room after a somewhat heated exchange wit my partner. She for reasons only known to whatever deity you pretend to pray to elected to come over. This was an excellent choice assisted by the staff of the Radisson blu hotel.

Miinukset: I have to use a key card to access my floor, its a layer of security that is utterly redundant.

Plussat: Location and the views from the room (stayed on the 15th floor). Cleanliness of the rooms (althought there was quite alot of dust under the luggage rack in the room) and the hotel in general, it is obviously well looked after. However no newspaper was delivered to my room as requested.

Miinukset: Staff are not particularly efficient. At check in, we checked into 2 rooms, one at 1pm and the other at 10pm. Having told the receptionist that we had already checked into a room earlier on in the day she still proceeded to spend the next 5 minutes telling us about breakfast, spa facilities, the gym etc. which we had already heard when we checked into the first room. When we checked into the first room, the receptionsist could not find the booking, even though we tried on numerous occasions to give him our booking conformation with the booking number on it. At breakfast, had eated the rest of our breakfast and were still waiting for 2 fried eggs.

Plussat: We enjoyed the view from our 6th floor room, it was above the traffic so it was very quiet, hotel quiet too even though it was busy, staff were very pleasant and polite.

Miinukset: Chair in our room was very wobbley, asked for aioli (on the menu) with our chips but got tartare sauce (in the bar), would have appreciated more pillows.

Plussat: Nice Windows and views to the city

Miinukset: non

Plussat: Room was spacious and bed comfortable

Plussat: Front desk henkilökunta oli ystävällinen ja palveleva.

Miinukset: Huoneen ilmastointilaite katossa vuoti vettä. Laite saatiin korjattua seuraavana päivänä.Italialaisen ravintolan palvelu erittäin hidasta vaikka ravintolassa ei ollut paljoa asiakkaita.

Plussat: Hotelli oli todella siisti ja sijainti oli myös todella hyvä. Henkilökunta oli mukavaa ja palvelu pelasi.

Plussat: Very modern hotel, stylish and very comfortable beds, superb views of the city from the room, and central to all attractions, perfect location for theatre goers

Plussat: staff very helpful and friendly,hotel clean and nicely decorated,rooms very nice,good sizeed bathroom

Plussat: apart from the below mentioned the hotel was amazing and we would recomend it without hesitation to anyone. the front of house staff were very good and helpful. I work in customer service myself and it was nice for someone to 'go the extra mile' for me.

Miinukset: we ordered a double room. when we got to the room it was a twin. i approached the recption and the helpful lady told me there were no other double rooms but house keeping would go up and push beds together and re make. when we got back after the night out it had not been done.i asked the same girl in the morning who apologised and compensated me which was a very nice gesture.

Plussat: central and staff very friendly , and rooms very good in every way.

Miinukset: no

Plussat: i liked at how friendly the staff was

Plussat: The beds were amazing

Miinukset: Nothing

Plussat: Great staff great hotel all round highly satisfied will be returning soon

Plussat: Lovely spacious room, clean and tidy. Breakfast was provided to us in a paper bag due to the new covid restrictions so this was left at our door. The view was lovely and where the hotel is situated it was peaceful.

Miinukset: No free car parking, we had to pay twice at the meter for staying overnight and when we left in the morning. We were greeted by a lovely guy however he spoke a little bit too much. When you've travelled a long way, you just want your key so you can relax.

Miinukset: Booked double room but the room was very small and heating did not work. So had to upgrade the room. £20 extra and we good very nice executive room.

Plussat: Near all of my fabulous restaurants and easy to get to.

Plussat: It was perfect for me and my friend with two double beds in the room! Staff were very friendly and accommodating to us, we stayed an extra night and the staff had no problem with this and even allowed to stay in our room.

Miinukset: We had to go downstairs for our food..

Plussat: Nothing

Miinukset: I accidentally booked the room twice through booking.com, booking.com advised me they were ok with me cancelling one room but the jury’s in wasn’t ok with this, therefore had to pay twice for the exact same room, very poor customer service

Plussat: Everything

Miinukset: N/A

Plussat: Excellently placed location value for money and felt very safe with the staff at the doors during the busy night life . Beds are very comfortable and so are the pillows !

Miinukset: The bathroom toilet was broken the bath tub plug was rusty and no water for my kettle or at all

Plussat: Price , location , on site parking , large rooms , great staff ,

Miinukset: Paying £14.50 for one nites parking this really shud be free , breakfast too is extra , the door cards worked when they wanted to and we ad to change them 2 x ,

Plussat: Check out being 12pm Service Express checkout Two double beds was really good, room was very nice Prime location of Broad Street Security was good coming back at nightime

Miinukset: Nothing

Plussat: Location

Miinukset: .

Plussat: Jurys have really up the mark in this Hotel,We have stayed before and it gets better every year.

Plussat: My visit was good and enjoyed my stay as the location is near the clubs and restaurants and the German Market

Miinukset: The fact that the cleaners woke me up three times between 8.30am and 9.30am by entereing my room while I was sleeping

Plussat: Location despite being far from the railway station

Miinukset: What we were charged had nothing to do with both your prices on the internet and nothing to do with the numbers of breakfasts we had. we had to intervene to both. this is the first time we are facing this after hundreds of hotels we visited. we had our room left for the hole day as we woke up one day

Plussat: hotel room was lovely - good value for money and the breakfast was good.

Plussat: the pizza.

Miinukset: screaming kids running about in the corridor.

Plussat: Proximaty to centre

Plussat: Convenient location. Ideal for a night out in the centre of Birmingham.

Miinukset: Rooms were pretty basic, but sound enough for what we needed them for.

Plussat: double beds in thetwin rooms and being allowed to have a smoking room

Plussat: Location; bar.

Miinukset: 1. Staff ignoring people who were smoking in the non-smoking/eating sections of the hotel. 2. Newspapers having to be collected from reception - I wanted to read in bed. 3. The shower leaks all over the bathroom floor because the shower door doesn't fit properly

Plussat: the size of our room was excellent

Plussat: Majoitus oli erittäin hyvä ja edullinen

Plussat: No words just excellent and friendly

Miinukset: Most of things from check in to check out

Plussat: Hyvä huone, loistava sijainti

Miinukset: Jää kylmät huoneet

Plussat: Close to amenities

Miinukset: It says there is a bath.. but there isn’t... staff are weird and unhelpful and unclear Rooms are so so so tiny In a crime area. Kept awake all night

Plussat: Proximity to train and shopping

Miinukset: Not having a clock in the room

Plussat: Location - central to everything. Staff were very helpful. Food was good; drinks were over-priced

Miinukset: Not enough elevators - one (of two) was out of commission for an extended period. Bar is totally lacking in atmosphere; the layout is pretty awful and the pricing is out of line

Plussat: Very good preparation and organisation for Covid-19

Miinukset: The new showers have a poor flow rate which is really disappointing... the air con limits you at 19 degrees whereas I like to sleep at 17 and of course you can't open the windows because in the UK we have gone absolutely obsessive about locking windows closed... Other than that. All good

Plussat: Aamiainen oli monipuolinen ja erittäin hyvä. Sijainti New Street-aseman lähellä hyvä. Takseja nurkan takana. Ostosmahdollisuudet loistavat. Huoneessa oli hyvä huonekohtainen lämmitys, joka tuli tarpeeseen.

Miinukset: Vain yksi peitto parisängyssä!!! Epämiellyttävää kun matkakumppanina ei ole edes perheenjäsen.

Plussat: All staff were very friendly and helpful.

Miinukset: None

Plussat: Lovely big bed. Choice of pillows. Bath + shower.spacious room. Great lighting. Big T.V. clean room. 12 o'clock checkout. Lovely meal in restaurant.

Plussat: Been staying at the hotel for the past 3 years enjoy the localitiy of the hotel, right in the centre if birmingham, not far from the train station.

Miinukset: Na

Plussat: very clean and friendly, lovely breakfast, will def be using again next year

Plussat: The Reception Staff and Room Cleaning were very helpful and friendly.

Miinukset: The arrangements for breakfast were terrible. It was very crowded and disorganised and the food wasn't as good as I would expect for such an hotel. The staff seemed to be doing their best under the circumstances.

Plussat: Really lovely room, quiet. Breakfast very good and room lovely. Don't be put off by outside of hotel!

Plussat: comfort, staff, location and breakfast time with a lovely choice of food.

Miinukset: This is not actually a complaint - our second morning we had to sit in the lounge bar to eat our breakfast - however, the staff did their best to serve us.

Plussat: Hyvä asiallinen palvelua hotellissa koskevissa asioissa. Rauhallinen ja siisti huone. Runsas aamiainen.

Miinukset: Henkilökunta ei liiemmälti nähnyt vaivaa kulkuyhteyksien selvittämisessä. Aaamiainen vaikkakin runsas, englantilaisen yksitotinen.

Plussat: Near to Birmingham New St Station.

Miinukset: Although you offer other pillows, the standard foam pillow was the one in the room, I would have prefered a feather pillow as the standard

Plussat: Breakfast is excellent. Lots of choices.

Miinukset: Room is a bit too small.

Plussat: Lovely room, very clean and good facilities. Good vfm especially on nye.

Miinukset: Heating was poor - took ages for room to warm up. Tried to use the phone to advise staff but phone went dead - rang hotel number on mobile and left msge but nobody called back.

Plussat: Clean and room was big

Plussat: Everything was amazing as usual the room was perfect the bed was comfortable and the staff and atmosphere was perfect

Miinukset: The only thing that did upset me was i requested a late check out but i didnt get it so me and my husband had to check out at 12 we wanted longer away with each other

Plussat: Not much

Miinukset: Rooms are dated small tv aswel. I paid around £160 for a night and this does not meet that standard at all. The toilet is in a separate small little room from the bathroom.

Plussat: Service was excellent hospitality was very good

Plussat: The room was clean and cosy and the staff helpful and friendly

Miinukset: No atmosphere in the hotel bar more like a waiting room with nice furnishings

Plussat: Overall great value for money, great size room, very spacious, extremely comfortable bed, good facilities in the rooms and a fantastic breakfast. We considered our room was very quiet for a very busy city centre location (right in the hub of the night life) and we found the staff very polite & friendly. For our annual Christmas stop-over in Birmingham this could possibly be our new favourite!

Miinukset: The only minor improvement in the room would be to have the toilet incorporated into the bathroom instead of being in a separate smaller room.

Plussat: Great location for central Birmingham

Miinukset: All good

Plussat: The size of the room and comfortable bed.

Miinukset: We only stayed one night!

Plussat: I thought the food was good in the restaurant

Miinukset: I booked into the room at 11am but when retruning to the hotel at 6pm was told my room had been taken. An alternative was provided within an hour. However the TV didnt work in the room.

Plussat: It was close to the things we wanted to see and do. It was also very comfortable.

Plussat: The staff - friendly, helpful and very gard working.

Miinukset: Personally would not classify it as a 4 star hotel - even at the "Bonus" price of £140 it was overpriced. Then to add insult to inhury theres a £13 Car Park fee on top - should be ashamed of yourselves.

Plussat: Great location with parking.Breakfast very good.Staff very attentive.

Miinukset: Both lifts were out of order.

Plussat: Location

Miinukset: Service at the front desk was at times very slow.

Plussat: Hotel was lovely, comfortable & spacious. Wouldn'tthink twice about staying here again.

Miinukset: Room that I was given was not what was advertised or on confirmation, never the less it was very comfortable and served its purpose.

Plussat: clean and good service

Plussat: very convienant and nice atmosphere

Miinukset: I would like an invoice to cover ALL of the room costs as I invited a few guests from other companies and I did not get all of the copies back.