Bournemouth hotellit lähellä Oceanarium

Plussat: Proper laundered sheets, fluffy towels and friendly staff!

Miinukset: The TV in "Birch" lost signal whilst watching BBC1 news and the loo seat was slightly loose but these are minor things - we had a lovely stay

Plussat: The staff,as always,were very attentive & helpful. Nothing is too much trouble for them.

Miinukset: There isn’t anything to dislike. It’s an amazing place to stay

Plussat: Lovely decor in nice quiet location not far from beach. staff extremely pleasant.

Miinukset: Room very small - only there for one night so ok. would recommend upgrade to larger room if staying longer.

Plussat: Just brilliant

Miinukset: None

Plussat: We were kindly greeted upon checking in and whenever passing reception the staff had a smile on their face. The house is lovely, we loved the wooden elements and the way it was furnished. Our room was lovely and very spacious. The shower was a dream! Breakfast was superb and served very fast. The bar was also very cozy, they made great drinks and good sandwiches. The location of the hotel is great, it‘s very quiet, green with lots of trees and a bus just around the corner.

Plussat: Peaceful and great location

Miinukset: Room size was a little cramped, no air conditioning, very stuffy in middle of Summer.

Plussat: Great staff that couldn’t be more helpful. Super location. A wonderful boutique hotel.

Miinukset: No aircon made the room really warm

Plussat: BED & PILLOWS REALLY COMFY,

Miinukset: FINDING ROOM A CHALLENGE BATHROOM SINK VERY SHALLOW

Plussat: Beautiful hotel just wish I had a bath... I could not fault it apart from that beautiful place

Plussat: Central location. Polite staff

Miinukset: I booked a sea view room for a special birthday going on the photos of the website. I didn't get this. Our view was on a service yard, roof tops with a tiny glimpse of the sea

Plussat: The location was perfect, 5 min from the beach! The staff were very helpful and very friendly. The dinner at the restaurant was good! The vue from the room was nice and it’s a quiet hotel.

Miinukset: Breakfast is very poor for a 4* hotel... a little buffet with warm juices, fruit salad without taste, and you have to choose a hot plate but never change. And if you like a coffee other than just filter coffee they charge for that. Not good value for a 4*, you shouldn’t take the breakfast here. Is like more an hostel breakfast... The room was big but very old, again for a 4* hotel is look very poor. Even the TV have a very little amount of channel... the room is cold ambiance... No facilities at all, no pool, no gym nothing... for a 4* is not good regard of the rest is poor... and I was surprising at the end when I have to pay for my newspaper! When I arrive they didn’t mention it was charged on the room and they offer me...again not good for a 4* hotel. Overall, the staff is very nice but the hotel need a refresh and don’t deserve 4* at all.

Miinukset: The shower being IN the bath

Plussat: Location very good - close to the pier & garden. Good selection for breakfast. Really appreciated the upgrade in room. Very helpful staff.

Plussat: location close to the beach

Miinukset: Bathroom very small and dated, room decor very dated and in 2019 small tv with no sky is unacceptable for the room prices. Will not be booking in this place again. No parking facilities on property.

Plussat: Everything. No complaints very nice would stay again

Miinukset: I was very comfortable, no complaints

Plussat: Room very comfy breakfast excellent

Miinukset: The shower cubicle to small

Plussat: breakfast was delicious . There were good choices and varieties on the breakfast menu. Breakfast venue was a relaxing atmosphere and staff were generous with closing time for breakfast as some people arrived late and yet given sufficient time to have breakfast.

Miinukset: Tea was at time cold .

Plussat: It was close to the seafront, the staff were really friendly and very attentive. The breakfast was lovely.

Miinukset: I thought it was a little over priced. Our sea-view room had a very small window, so we couldn’t sit together to look out to sea. We were in the roof and the rafters were very low, my husband hit his head a number of times. The bathroom was tiny... no space in the shower.

Plussat: Staff

Miinukset: Staff was outstanding, but this by no stretch of the imagination a 4* hotel. Tiny room with minimum facilities. Extremely overpriced. Check if there is a wedding when you stay, as it becomes very noisy until very late.

Plussat: The staff were lovely. The Restaurant and bar were very nice

Miinukset: I paid extra for an upgrade but the room was quite small still. The decor was old.

Plussat: Pleasant and helpful staff

Miinukset: GIven the hot weather, I didn't understand why there was a duvet on the bed, with no alternative such as a simple sheet and light blanket. I slept on the duvet and used the bath towel as a cover .

Plussat: Spa facilities and restaurant were very good .

Miinukset: Twin beds too close together

Plussat: Lovely hotel, staff are always very nice and helpful. The pool and facilities are kept to a high standard. Great location. Love staying here!

Plussat: We were looking for a nice break after a tough few months and this was perfect with a fantastic upgrade being the icing on the cake

Plussat: Breakfast Ok

Miinukset: Overall, Nice Hotel, nice staff. Parking is an issue in the area fortunately the room we booked included a fixed parking area, would have been a nightmare to park without this

Plussat: Everything

Miinukset: Nothing

Plussat: Very good localization, 2 minutes walk from beach. Nice, renovated hotel, with very helpful and kind staff. Good breakfast.

Miinukset: Hotel is still under renovation, so it is little bit noisy.

Plussat: The room was very spacious and the staff were very friendly and welcoming and went out of there way to help us.

Miinukset: The room was very very hot!

Plussat: Location, swimming pool

Miinukset: Not modern but comfortable

Plussat: The location is great. The events suite where we attended a wedding was good Toilets were clean in main areas

Miinukset: The staff were helpful sadly the manager wasn't so nice! The rooms in the cottages are outdated and old fashioned. Parking charge.

Plussat: great view, close to the beach. large room. As the A/C was broken the entire week, they at least gave some money back.

Miinukset: very old and out-dated rooms, dirty carpets and chairs, dirty windows all over the place (rooms, gym, swimming pool...). The A/C did not work during the entire stay. "We are working on it very hard" - I assume the A/C has not worked for months.

Plussat: Lovely big family room. Hotel was very clean and always smelt fresh. Facilities were fabulous. Great indoor and outdoor pool. Fabulous location. Would definitely recommend this hotel.

Miinukset: We didn't realise that the price only included one person for breakfast and there was three of us. We had breakfast but thought it was a bit over priced.

Plussat: Loved everything about the hotel. Pools, staff, rooms. Really lovely. Nice touch for the hotel to leave us a bottle of wine and chocolates as we were celebrating two family members birthdays.

Miinukset: The parking was a nightmare! Get there early for a space otherwise! You have been warned!!!

Plussat: Perfect location, lovely hotel

Plussat: Reception staff were very friendly and helpful. Breakfast buffet started at 6.30am and was very good right through to even later at 10.00am - well presented and with all the trimmings as well as having a dedicated station for made to order omelettes. Breakfast room / brasserie, bar and general seating areas on the ground floor well appointed and cosy feel. Great views of the sea and beach from the 4th. floor family room we had but being in the roof line there were some head clearance issues with the sloping ceiling.

Miinukset: Both easy chairs (small armchairs) in room were the worse for wear with frayed edging and I would not give them house room in own home. Fairly big stain on the carpet discreetly covered by a small coffee table. Generally carpet was also not in great condition. Room lighting not particularly adequate and no room lighting controls at bedside so had to get out of bed to switch off the main lights and bathroom lights - reminiscent of a 2 star guest house not a top chain hotel. If you were standing in the bathroom washing your hands in the wash basin and someone opened the bathroom door to also come into the bathroom then you would be clattered by the bathroom door as the layout was so badly designed. I expect so much more from a Marriot room costing over £200 per night (including breakfast.) Gym club and indoor swimming pool area not really big enough for the number of guests in the hotel so always very packed and the changing rooms were overcrowded and not well maintained for the numbers of guests using them. Quite a number of sun loungers around the outdoor pool area were again the worse for wear and should have been replaced ages ago. Parking in the hotel grounds was a trial - designated spaces not really big enough for say, a Range Rover, and limited space for turning also a parking space was not guaranteed despite having to pay £12 for 24 hours parking.

Plussat: Location was fantastic. Rooms was nice and clean. Friendly service. Overall it was excellent

Miinukset: I had three deluxe rooms but I asked to have them near to each other but one room was bit far. I requested two of the rooms with twin beds but I had only one room with twin beds. Rooms view wasn't that good.

Miinukset: Bed wasnt comfortable, room looked out over air con units

Plussat: Room needs some massive refurbishment. They allocated us next to car park. The hotel was in a nice location but our view was car park. We paid £285 for two nights. They could have atleast allocated us with a better view. You can hear noises like when people walking upstairs. Breakfast was too expensive as well. Childrens pool was ok my little one did enjoy it.

Miinukset: Our room next to car park.needs some refurbishment and was no milk for our coffee when we checked in. We.asked the bar for milk and got charged for it.

Plussat: Good access to the beach and town. Swimming pool decent.

Miinukset: Water pressure is quite poor. For the price it would have been nice to have a decent shower.

Plussat: Don’t think the rooms look as good in person as the pictures

Miinukset: Decor

Plussat: The staff were pleasant.

Miinukset: Room was too bright from 4.30am, too hot, no air con. Old, tired building. £200 for a family room overpriced for how poor the hotel is, charged extra to park and £14 each for a bang average breakfast. How it’s 8.2 I’ll never know, will have to re asses my booking.com average score!!

Plussat: The staff were very helpful when we asked questions about shops, restaurants etc Mark, who was responsible for the bar in the lounge (called Harry’s Bar) was very polite and helpful. My husband and I requested a sandwich for his Mother (who is 97) it was quite late, about 9 o clock, and he happily made this for her without the slightest hesitation, which is lovely to witness in these times. The beds were very clean and comfy which is always welcome after a busy day walking around the beautiful gardens near the beach and shops in the town centre.

Miinukset: The only thing which we would say we didn’t like was the very small lift, it was very tight in there for 3 people, especially when you had bags too, and also very slow to start and stop.

Plussat: break feast was inclusive for us as part of the price, however the cost would have been £14.99, which was way to much for what was on offer. However the staff was friendly and the evening meal selection was very good with several cost saving options.

Miinukset: Room was rather bland, however clean, but dated. On arrival, the room type we asked for on the booking form (with a walk in shower), however non was available, and informed that only 4 room had this facility, so not too happy. The following morning we found that the room supplied hairdryer was not to be found, we asked reception to supply another which was supplied, but however this packed up within 1 minute of use, so again we had to ask for another dryer. overall the 2 night break was OK, would we use this hotel again, probably not

Plussat: Bed and pool

Miinukset: Pool should be out of bounds for children at certain times. Television in room was so small and people were outside the front shouting and talking till late

Miinukset: Staff was under the sea leavel. No support, no emergency services for the pool (my young baby had a small accident and no one answerd at emergency phone). They closed the door after me on the back door and didn't allow me to enter back in the building after I left my luggage at the car. Struggling with them to offer a simple VAT for my business. Probably the worst UK experience - since I'm staying in this country.

Plussat: the place was very clean. bed was comfy. breakfast very good. staff very polite and helpful. very good price , value for money.

Miinukset: net curtains in the room and the bathroom. shower was not very powerful

Plussat: Bed was comfy and the balcony a bonus

Miinukset: Shower was under powered and much too short, bath was high and awkward to climb into. Bathroom radiator could not be turned off (in August!) No fan in room Breakfast was mediocre: plastic cups for juice, extra charge for cappuccino