Cali hotellia

Plussat: The neighborhood, the staff, food, the services. In general is an incredible hotel, for business, family or friends plans.

Miinukset: A small pool and the lack of a place to have a couple of drinks and met people

Plussat: The location of the hotel is excellent. Within walking distance to all important locations, like the Iglesia de La Merced; Iglesia de La Ermita; best restaurant in Cali; great nightclubs

Plussat: Nice friendly staff and great room!

Plussat: Location

Miinukset: Carpet hallways looks old and dirty Not very clean hotel One of the taxi that work for the hotel, overcharge customers. We have to complain to clean the room

Plussat: location service

Miinukset: breakfast building and facilities

Plussat: Location was great

Miinukset: Checkin very slow Noisy rooms Not friendly staff

Plussat: The staff provided exceptional service and the hotel was very clean and comfortable.

Plussat: Location it's perfect, a lot of restaurants near by

Miinukset: Breakfast could of been a little bit better

Plussat: design and room layout

Miinukset: over priced with limited food selection, They got fancy with "menu" by using iPads, I care less for that attribute, I care more about quality of the food which isn't up to par. Take taxi to Granada for real good food. Front desk folks need to learn how to take directions. or need to be able to speak and understand English given that the hotel is considered upper class. -uncomfortable mattress -room lighting is bad (flickers) -mini bar way overly priced, small mini spring water bottle costs $5 us dollars lol just saying -view sucks -woke up to construction noise every morning (on going construction nearby "jack-hammering" of rocky mountain for new housing development project)

Plussat: The hotel is connected to a major shopping center with restaurants and bars as well. The hotspot for nightlife is also minutes away

Plussat: La comida

Miinukset: Esta mi lejos de la ciudad y el aseo de la habitacion y la cocina malo

Plussat: Great housekeeping and front desk staff. Very good breakfast, awesome pool, especially for kids. We unfortunately had to make use of the hotel doctor, who was quite prompt, professional and helpful. Several of the front desk staff speak very good English and eager to help. Overall a very good hotel. It was excellent for our 5 night stay for a wedding we attended at the Club Campestre golf and country club nearby.

Miinukset: Evening room service was very disappointing. Apart from breakfast, the restaurant was as well. There are very good restaurants very close by. I would recommend D'Toluca for Tex Mex and the Brazillian steak restaurant in the nearby mall.

Plussat: The pool, the delicious breakfast prepared & served with a big smile by the cook, the recepcion employees very helpful.

Miinukset: The shower was not to. Clean, had to change rooms couple of times, because the room did not have a safe and the traffic noise. VERY NEGATIVE:The gratuities/tip was automatically included you can feel the agresive behaviour and mediocre service, because an additional tip was not provide, for te record I gave an additional tip to ghe woman that was preparing the omelletes, simply because they were so delicious, her smile was so contagious and her behaviour so positive.

Miinukset: Rooms are too small

Plussat: The location was good and they try to help.

Miinukset: The room was small, breakfast was the same each day and boring, and just didn't have any wow factor.

Plussat: Rooms Decor Fixtures Clean PRICE Location Wi-fi

Miinukset: not much lobby activity for entertainment.