Cali hotellit lähellä Comfandi and Comfenalco Cultural Center

Plussat: Everything was great including the fruit

Plussat: Very clean, good food, great pool.

Miinukset: Although the food was good, my girlfriend almost ate a big chunk of plastic inside some vegetables, and we accepted compensation of things being struck off of our bill, however some items were left on, and it left us pretty annoyed as it was a very serious situation, that hadn’t been resolved properly.

Plussat: Location is great and the staff are helpful

Miinukset: Bathroom is a bit dated and could do with modernisation also a general lack of complimentary water available at breakfast and throughout

Plussat: Beautiful pool, excellent breakfast, and the staff are accommodating and friendly. I ate in the dining room one evening and the food was excellent.

Miinukset: My bathroom was fine but just a bit small and the shower curtain was a bit tricky.

Plussat: The room and location

Miinukset: The service and the food in the restaurant! Breakfasts was good.

Plussat: everithing

Miinukset: noething

Plussat: They have vegan/vegetarian options in the buffet and in the menu. No Only healthy vegan food, but also tasty and very well prepared. The buffet for breakfast is excellent and for lunch very good as well. I will recommend the hotel for all my vegan friends and coworkers, to stay in this hotel in the future.

Plussat: Staff was helpful and friendly - they organizef a city tour. The hotel is in a good location.

Miinukset: Too expensive for such quality. They were filming a movie scene and all guests had to wait somewhere until they are done - and none of us were informed that it will happen. Also, there was a strange and annoying smell in our floor and room.

Plussat: Everything from the hotel, staff, the location, and always felt safe.

Miinukset: Didn't like not having a microwave in the room it just would have helped out

Plussat: The facilities, the room was really good, staff was friendly

Miinukset: The service in the restaurant was a bit slow

Plussat: Very clean and beautiful

Miinukset: I loved it all

Plussat: Good breakfast with a great variety of food

Miinukset: That I have to change rooms because the bath tube needed repairs. The gentleman from maintenance told me he had that room on his list. So the maintenance personnel should have a good communication with the front desk. Not to sell those rooms until the repairs have been completed. They moved me to a bigger nicer room.

Plussat: Staff was great.

Miinukset: Breakfast was lacking compared to other hotels in Colombia.

Plussat: Neil - Scotland Excellent value for money, great breakfast, WiFi fast, rooms big, very comfortable and spotlessly clean. Staff friendly and helpful.

Miinukset: Zero

Plussat: Staff was exceptional overall and in upgrading my room due to an issue with the first room.

Plussat: When booking via website the price you quote are never true

Plussat: Neil - Scotland If you are passing through heading north or south good hotel, 10 mins. from bus station, great place to rest for a couple of nights. Buffet breakfast excellent. Staff helpful and friendly. Hotel has it's own taxis. Police and security at front door 24/7. Bar and restaurant in hotel.

Miinukset: Not a lot.

Miinukset: The property was good but they took very long to grant my room. The good thing was that because of that they told me that they would pay for my taxi back to the airport when I check out so on Saturday I reminded them of that when I was checking out and even the same guy who checked me in said that he did not remember so finally I was disappointed because of that since they’ve offered something just to say it but not to comply it. I think they should not offer something they know they can grant. In Cali there are many good hotels. I think on my next trip soon I will stay in a different one.

Plussat: The staff provided exceptional service and the hotel was very clean and comfortable.

Miinukset: No one can speak English! Can you image, in a Sheraton hotel! Some one tried to enter your room and could access the electronic key. If there is not a inside key, that person had already enter your room!!! Passport was stolen when the customer left the room.

Plussat: Location it's perfect, a lot of restaurants near by

Miinukset: Breakfast could of been a little bit better

Plussat: Nobody speak English!!! Passport was stolen in room!!! Somebody with the electric key tried to get into your room in the midnight!!! The door had been opened if the customer did not lock from inside!!! Very scary experience!!! I wonder how it get such a high score??? Please check the tricky coding!!!

Miinukset: There is huge construction (underground garage) underway right next to the hotel walls. So everyday heavy machines working, it was very noisy.

Plussat: Nice bedrooms, very good location. Nice architeture;

Miinukset: Breakfast with a la carte system is disappointing. Dishes are served quite small and slow service with coffee service can be improved. Restaurant for dinner is also disappointing. One evening they did not even have avocados. Very disappointing restaurant, unfortunately.

Plussat: Room was nice hotel in good location

Miinukset: Told me on arrival my reservation was not available then tried to get me to accept an inferior room. The jacuzzi tub did not work. Breakfast was just ok a little lacking for 300,000 peso room rate.

Plussat: Very good service, lovely breakfast and good bar with a welcome drink. Comfy bed and new windows preventing noise. It was a very quiet and comfortable stay. We did not hear noise from the street nor from other guests. It seemed some facilities are already little bit dated (bathroom), but everything was funccional and completely comfortable and clean, also seems that they are continously upgrading. Aircon was new and quiet. Wifi works well, staff truly a 5star attitude. Lovely surprise was the free nespaper on the door in the morning and the bathtube. We had a room on the 3rd floor, the ones on the 1st migt be a bit noisier.

Plussat: Great location, very good breakfast, great and comfortable beds!

Miinukset: The shower could be improved!

Miinukset: Facilities are outdated. We first came to a room that had AC issues, then they moved us to a room that was not cleaned, and finally they moved us to a third room that worked better Also we had to do a 20 minutes line to get a table for the breakfast and wait another 20-25 minutes to get the food

Plussat: Staff, location, attention, design

Miinukset: AC dripping all night

Plussat: The restaurant and breakfast staff were amazing, so pleasant and smiley. They should get a raise went above and beyond.

Miinukset: abit of confusion about whether breakfast was free or not so we felt we weren't sure whether we should pay or we would get that ontop of our bill, maybe make this a little clearer

Miinukset: Hotel is very expensive and there is no pool.

Plussat: Location, and facilities

Miinukset: Nothing

Plussat: Closeness to touristic spots of The city

Miinukset: Lacks a pool

Plussat: The location was good and they try to help.

Miinukset: The room was small, breakfast was the same each day and boring, and just didn't have any wow factor.

Plussat: Location

Miinukset: Nothing

Miinukset: Breakfast must improve

Plussat: Rooms Decor Fixtures Clean PRICE Location Wi-fi

Miinukset: not much lobby activity for entertainment.

Miinukset: Parking not included, and I was charged the IVA tax although I am a U.S. resident

Plussat: Veronica and Soffy on the reception were the best Breakfast is very nice there is enough choices The neighborhood is good everything is in the area The zoo is very nice to go to Overall perfect for us

Miinukset: Nothing

Miinukset: The lack of room service

Plussat: Location

Miinukset: Breakfast

Plussat: Good location

Miinukset: All is good

Plussat: Super helpful and friendly staff, good location next to a supermarket

Miinukset: Rooms are quite dark

Plussat: We loved the ibis hotel! The location was perfect because in the zone we found a lot of restaurants and stores!. The room was perfect, modern and comfortable

Miinukset: Nothing

Plussat: Clean room...nice shower...good location ..staff were extremely helpful. I'd go to the dining room somedays to just unwind and charge my phone . It's open all day for food ordering. Same room for breakfast which was good. I really do like Ibis...stayed in Europe often at Ibis.

Miinukset: Eggs were always runny which is typical in Europe and S America but breakfast was good.

Miinukset: The things that you usually find in a bathroom were not there. Breakfast is too expensive.

Plussat: Good value for the price

Miinukset: There was a filtration on a wall of my room

Plussat: Good place, good price

Plussat: Great location for downtown and bars restaurants on Avenida 9N. Great bed, firm but very comfortable

Miinukset: Good breakfast but often not kept hot in the serving trays. Coffee needs to be stronger

Plussat: 1. Good location 2. Good value for money 3. Helpfull staff 4. Good restraunt 5. Very very clean rooms and hotel 6. Got 3 elevators

Miinukset: Nothing all good would reccommend

Miinukset: Rooms are too small

Plussat: Location looks great, tough rooms are kind of small. I mean, I know I am not going to get a full floor for that price, but still it`s small

Miinukset: Too small room.

Plussat: Appearance of property

Miinukset: Staff was courteous yet very slow to process check in. The room lacked space and adequate amenities. Having no room service, even for the basics, was absolutely horrible.

Plussat: Big and clean rooms, good breakfast and quiet place.

Miinukset: Is not to many places walking to eat at night.

Miinukset: The front rooms on the street are noisy

Plussat: Great space

Miinukset: Don't stay there. It's my new secret spot.

Plussat: What I like of this hotel is the location in the north. It’s very convenient because it is surrounded by restaurants, groceries store, pharmacy’s and much more.

Plussat: Excellent service, spotless and friendly stuff

Plussat: They hotel is close to the bus terminal.

Miinukset: I cannot explain at all why the hotel scores 8.8 points. This must be a fake. I booked an executive room at short call for our associate since the Four Points by Sheraton was fully booked. What we got was not just a big disappointment, but also an unmitigated disaster. The hotel is run-down and shabby, the room war dusty and filthy. Telephone, TV and WLAN did not work at all; they said it is a temporary problem just that day, however, they could not fix it nor they apologized for inconvenience. When our associate dared to indicate that nuisances politely and asked to remedy the problems, he was insulted in a very rude way as we’ve never experienced before. I can just explain with racism, because he’s a well-mannered and well-educated sophisticated young black man. I made a noncancelable booking in order to pay with my posted credit card, whereupon I informed the hotel thoroughly. However, the attendants insisted on pay by cash including VAT though our partner is a foreigner and able to pay by credit card. After an annoying discussion, they solved the problem eventually, again without any apology or exculpation. I am unable to reveal what went wrong that day or now in general there, but there weren’t any welcome, any hospitality, any kindness, any professionalism.

Miinukset: No hot water...terrible

Plussat: The hotel is a great value. Definitely my default go to anytime I'm traveling in Cali

Miinukset: Not much to complain about. The room was spacious. My only complaints are the area. Not many places to dine with a credit card.

Plussat: King Size BED, large size room

Miinukset: Local Taxes, uber does not find Hotel Address

Plussat: Everything, it's a good price for all facilities

Miinukset: They don't have elevator