Cancún Lomakeskukset

Plussat: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.

Miinukset: Intermitent Wifi and Cable TV, extra charges for additional person.

Plussat: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.

Miinukset: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

Plussat: The staff, property, services, and landscape are amazing

Plussat: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.

Plussat: Amazing staff service

Miinukset: Food.

Plussat: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.

Miinukset: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Plussat: Nice grounds, although it looks likes its getting a little older. Staff was great, every single one of them Spa was great.

Miinukset: The food was bad. I kept on trying to give this place 2nd and 3rd chances to see if they had anything good. But I was constantly disappointed. It was edible, but far from good. The nail in the coffin is when we got a taco from the airport and it was better than all the food we had at this hotel. Room felt a little dirty, shower leaked, shower glass door had someone's name scratched into it.

Plussat: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet

Miinukset: that I couldn't stay longer

Plussat: The hotel is suppossed to ve o e of the best in Cancun, but it is a great disapointment

Plussat: The hotel had a fresh clean feel, friendly staff and great food and amenities

Miinukset: I wish the hotel could’ve accommodated our group of friends and been closers together, because the elevators were sometime slow

Plussat: A great place, I met my kids there for some relaxing togetherness! The staff is friendly, helpful without being pushy. The place is clean, beautiful and laid back. People from all over the world to meet and enough food variety to keep you from getting bored.

Miinukset: This visit it wasn't too crowded but I've been there in the past where you have to stalk out your place at the pool. We went because we love the place and got a great deal through Kayak I couldn't afford it at regular price. I would love to get notification that Live Aqua wasn't crowded and had a deal going on - I'd be there again in a minute.

Plussat: The perfect hotel - paradise.

Miinukset: Hotel guests start "reserving" lounge chairs by the pool around 7am by leaving towels there; then they don't come back til much later. This is to be expected I guess, not an issue with the hotel itself. Just good to be aware of before you go.

Plussat: Gorgeous property, delicious food, excellent location. Highly recommend !

Miinukset: Staff is pushy to up-sell other products

Plussat: The pool is amazing and the swing bar and swim up bar are lovely features. The location on the beach is stunning and we never tired of the views across the infinity pool. The spa is very high spec and the therapists good. We would definitely go back and highly recommend Live Aqua Cancun.

Miinukset: The food was not always to the highest or consistent standard in all the restaurants compared to the luxurious style of the hotel. The pillows are uncomfortable. One of our rooms needed an upgrade in the bathroom.

Plussat: Food was not good , place could use some updates

Plussat: The pools are amazing, the grounds well kept and the staff are all friendly.

Miinukset: The aromatherapy is too strong in some places. Painting going on in the main lobby the day we left - left me with a BIG headache. We had to check out of our room at noon. Planned to grab a quick lunch before leaving but nothing available between 12-1 except room service and a couple of places outside in the 100+ temps.

Plussat: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

Miinukset: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

Plussat: Everything was excellent and the staff was excellent as well

Plussat: I like the facility

Miinukset: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in

Miinukset: No shuttle service

Plussat: The staff was excellent, very attentive and helpful and mostly bilingual. We were there in March and the weather was great, but the beach is shaded fairly early in the afternoon. We had to keep moving around the pool to stay in the sun. Luckily the resort was not full so it was not a problem. We did not eat at the buffets, but ordered off the menu and the food was very good.

Plussat: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities

Miinukset: 1) Beach location was not the best. During February, the hotel itself blocked sun from pool and beach from around 8am to 11am and then again from around 4pm to 6pm. Beach and Pool in shadow of hotel. 2) Too many kids for what wants to be a luxurious hotel. 3) Make sure you use the room sign to declare you want privacy. Maids came in every day while we were sleeping or dressing despite our shouting - please don't come in now.

Miinukset: I canceled cuz of the corona virus and I didn't get any money back

Plussat: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.

Miinukset: Really nothing.

Plussat: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.

Miinukset: N / A

Plussat: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!

Miinukset: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!

Plussat: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.

Plussat: Everything about it was exquisite!! I took my husband for his 40th bday. The service was perfect all around. People are so kind and accommodating. The ocean was gorgeous...relaxing, perfection all around!!

Miinukset: Nothing!!

Plussat: The location of the resort was perfect. Very close to the shopping, supermarkets, restaurants, ferry to Isla Mujeres. The beach on the resort was also very beautiful. The resort itself was also incredibly nice. The staff was friendly and very helpful. I would definitely go back to this resort.

Miinukset: We had dinner at the Mexican restaurant in the resort one night; which is a buffet as opposed to a la carte ordering. The dinner was very expensive and "included drinks," however the available drink selection was limited to cheap options that I wouldn't order normally. We also ate dinner a little on the later side and it appeared that the food in the buffet was sitting around for a while before we showed up to eat. All in all, I recommend eating outside of the resort. You will get better food at lower prices.

Plussat: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.

Plussat: Hotel staff was incrediable polite and always very helpful. Breakfast servicing was just a great. The rooms were cleaned twice a day in a very good manner.

Plussat: The location of the hotel is good.

Miinukset: The pool side does not get a lot of sunshine.

Plussat: We had an absolutely terrific time at the hotel. An excellent location, great food and especially great service. Everyone at the hotel was extremely friendly and helpful. Always a small and always trying to help. The beach and pools were the best. It had a large area for swiming and it was out of the main waves area and relatively gentle for everyone to enjoy. The pools were clean and well staffed. I would glady recommend this hotel to anyone.

Plussat: Staff was very friendly and accommodating. Hotel was very clean. We loved the access to the pools and beach. We didn't even leave the area, because the hotel was so nice.

Plussat: the beach--the pool---the comp breakfast

Miinukset: need an up date, pay for wire less not good, lobby smelled musty

Plussat: Luxury Hotel all the way. Beautiful rooms. Excellent buffet breakfast.

Plussat: Everything was great. Awesome staff. Awesome food. Awesome service

Miinukset: Pool and Beach entrance smells like wet carpet.

Plussat: I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never stayed in a place that catered to all our wants and needs in a very professional manner.

Plussat: overall ambiance,friendly staff, great location.

Miinukset: None

Plussat: The view and size of the room was very nice.

Miinukset: The service. Also some policies were not shared with me that became an issue. Didn't feel the warm welcome and quality of service I felt at other places I have stayed in that area. Overall disappointed.

Plussat: Service was really good

Miinukset: I got descriminated

Plussat: The view is really nice, and all the pool sofas provided are nice and clean.

Miinukset: Food here is not as good as expected. Not much choice and no seafood.

Plussat: Can choose to go all inclusive starting any day you choose and going to the end of your stay. Great option. Italian restaurant option serves really great food.

Miinukset: Not being able to check in until 3pm, very frustrating especially when everyone waits until 3 so then there is a line/group to fight at check in. Seems to cause frustration unnecessarily.

Plussat: Perfect vocation, the most beautiful hotel with best price, helpful staff, amazing view from rooms and, clean beach with white sand and azur color ocean.

Plussat: The price was the only thing appealing about this place.

Miinukset: Trash in the pool, very slow service, poor quality of windows (ratteled all night), and half the building was under construction. Not very vacation friendly for relaxing.

Plussat: Beach and pool were beautiful. We ere only staying one night with very early departure to airport. Couldn't check in early. We're told to come back at 3pm. Room wasn't ready until 4:15. Trapped with our carrying in pool area. Son was told gym cost extra to use.

Plussat: Great location, not too busy, friendly staff, amazing facilities, beyond comfortable stay

Miinukset: Decor of rooms could be improved

Plussat: The resort and the staff were amazing. Clean rooms.

Miinukset: Nothing

Plussat: in general everything was ok with the hotel

Miinukset: I did paid an extra $184 us dollars for my 16 yr old kid. they called a kid under 10 years old

Plussat: The room is clean and spacious and it is located right beside the beach. The staff are friendly, but some of the staff cannot speak English very well.

Miinukset: Weak and slow Wifi throughout the stay and in most parts of the hotel.

Plussat: Very good experience. Very clean and comfortable facilities. Absolutely no complaints. Would love to go there again.

Plussat: The staff was very friendly and courteous the food was good the entertainment was great.

Miinukset: The roof was leaking in many places area rugs were used to soak up the spill instead of buckets and a lot of people fell in the lobby including myself.

Plussat: staff was good a lot of animations...

Miinukset: NOT FOR SINGLE...Not for single...don't go there if you are not with somebody (wife, girlfriend...)

Miinukset: More premium liquors

Plussat: The best staff ever!!!

Miinukset: Price

Plussat: Nothing

Miinukset: Very bad customer service. Rude reception and manager. Dirty rooms Front door is not sealed after reenovation. Food is very bad. Level of three star hotel. It is not adult only hotel it is bardelle hotel. Stay away from that hotel. There are several adult only hotel which are a lot better.

Plussat: I liked the fact that this is adults resort only not only that it was a lot of fan every body frankly excellent staff good food I loved the shows and fanny games by the sea pool everybody smiles happy this is my 5th time in temptation and I hope to be back soon and I like when every time I arrive there they tell me welcome home

Miinukset: Only one think TV channels most of them in Spanish some times I want to go to my room relax for sometime and watch TV but everything in Spanish and most of the guests speak English so please have some English chanels

Plussat: The food was average, I guess because I'm a native and I know traditional mexican food. The staff was AMAZING!! great service. And the beach, wow. The overall vibe was fun, but people there average in they're 40s which was a downer for me, i was lol long for a younger, sexier crowd.

Miinukset: Guest age average 40-50s. Not so hot looking. Young crowd seekers need to go elsewhere. The hotel itself is OUTDATED. All the pools are COLD. Bad pluming, small rooms, ocean view was really a tiny liltte gap of blue in the corner of our window.

Plussat: Temptation is an amazing resort made for adults with open and fun minds. The service is great, the food is wonderful and there is always an activity for everyone at all times in a beautiful location.

Miinukset: having to pay for WiFi

Plussat: We love this resort and returned for our 6th time. The resort is full of friendly outgoing people looking to have a great time. As a friend says, "I went to Cuba and sat on loungers beside same couple for a week without exchanging words" That will never happen at TTR. Join Cancuncare.com and meet many before you arrive. Hands down the most fun resort out there.

Miinukset: For the first time the crowd was younger than normal. Much higher percentage of under 30 crowd this visit. If this trend continues we wont be happy. We like to party with adults not children.

Miinukset: Great for couples

Plussat: The service, food and locations was great. You were waited on with care and precision. Just what I needed. Beautiful property and the spa was fantastic!!!!! Alejandro has gifted hands and was the best massage therapist!

Miinukset: The beach had a smell that was not pleasant at times. Not sure what it was so I stayed in the pool area.

Plussat: this was the one of the best hotels I have been to and I have stayed in in over 300 hotels in the past 6 years. the staff were exceptionally happy.

Plussat: Everything was very good, including food, services, the atmosphere... You could join the gests on drinking and dancing, or just stay relaxed all by yourself... A nice place for young couples!

Plussat: As expected, brilliant

Plussat: Staff were great, a la carte restaurants were awesome and the beach was amazing. Staff in the buffett, a la cartes and beach bar specifically were great.

Miinukset: Beds weren't the most comfortable but not a big issue. Lots of great staff but a lot of bars were understaffed making for long lines. Elevators were continuously down for maintenance and were very slow.

Plussat: Price Oceanfront clean all-inclusive (drinks and alcohol) Friendly

Miinukset: Nothing

Plussat: It is great for those families traveling with kids. They have at least 4 swimming pools, plus a dedicated kids swimming/playing area with slides and other activities. Kids loved it. The food was also pretty good, even though it is an all inclusive and taking into account the quantity of food they have to prepare.

Miinukset: The hotel shows its age (about 30 years old). Starting with the lobby and the receptionist desk, you can tell on the walls and ceiling that it has had its damages and repairs. The staff was okay, but I've dealt with nicer staff at other hotels. There is a hotel next door, which was hit by a big hurricane 10 years ago and never got fixed, so depending on who you are and what type of person you are, this could be an eye sore.