Parhaat lomakeskukset - Cancún
Forumin ranta ja Caracolin ranta sijaitsevat muutaman askeleen päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on kuljetukset majoitusliikkeestä lentokentälle (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 547 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: It was beautiful and spotlessly clean. From the lobby, spa, and other public portions of the building to the rooms, everything was perfect. The pools and beach were lovely and the staff and service was wonderful.
Erinomainen
10,0
Plussat: Friendly, clean, beautiful view from our rooms and a lovely beach!
Erinomainen
10,0
Plussat: Yes,finest hotel in Mexico/Cancun
Erinomainen
10,0
Plussat: Everything...
Keskinkertainen
3,8
Plussat: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
Erinomainen
10,0
Plussat: What’s not to like, this hotel was very professional and had great costumer service. The view was breathtaking and the food was delicious. I would consider on coming back for another stay.
Erinomainen
10,0
Erinomainen
9,6
Plussat: My first experience in cancun with this hotel will definitely have me coming back with more people. The guy who greeted me in concierge on September 19th 2019 is worth every penny spent at this resort.
Erinomainen
10,0
Plussat: The beach, the Service, the location.
Erinomainen
10,0
Plussat: The staff was amazing, the toilet paper smelled so good, the location was perfect, the spa experience changed my life. I am recommending everyone I know to go see you!
Erinomainen
8,0
Plussat: Location and pools
Erinomainen
10,0
Plussat: very professional staff
Tiedot
Arvostelut
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 547 arvosteluun
Sijainti
9,4
Palvelu
9,2
Hyvinvointialue
9,2
Uima-allas
9,1
Ranta
9,0
Palvelut
8,8
Huone
8,7
Aamiainen
8,4
Ruoka
8,3
Mukavuus
8,2
Tunnelma
7,2
Internet
7,1
Vastinetta rahalle
5,9
Hyvinvointialue
9,4
Sijainti
9,1
Uima-allas
9,0
Palvelu
8,9
Aamiainen
8,7
Mukavuus
8,7
Puhtaus
8,7
Palvelut
8,5
Huone
8,4
Vastinetta rahalle
5,9
Sijainti
9,4
Palvelu
9,3
Hyvinvointialue
9,1
Palvelut
8,9
Huone
8,6
Mukavuus
8,5
Vastinetta rahalle
5,7
10,0 Erinomainen
Plussat: It was beautiful and spotlessly clean. From the lobby, spa, and other public portions of the building to the rooms, everything was perfect. The pools and beach were lovely and the staff and service was wonderful.
Miinukset: The music at the pool. No music at all would be my preference, just the sounds of the surf and the water features in the pools. But if music is necessary, then we would have preferred some actual music, and not the noise that was played. Also, the food at the outdoor restaurant and the La Joya restaurant was just mediocre, at best. The buffet was very nice, but we didn’t try Le Basilic due to the other places not being very good. Given that they don’t want you to bring food in, they should serve better food at their restaurants. We would have been happy to never leave the resort if the food had been better.
10,0 Erinomainen
Plussat: Friendly, clean, beautiful view from our rooms and a lovely beach!
Miinukset: I didn’t like being approached on arrival by a woman selling something (timeshare?) and wanting us to attend a 45 minute breakfast meeting. Having said that, she was very nice and polite.
10,0 Erinomainen
Plussat: Yes,finest hotel in Mexico/Cancun
Miinukset: Nothing, perfect vacation
10,0 Erinomainen
Plussat: Everything...
Miinukset: The pool and beach weren't open 24 hrs.
3,8 Keskinkertainen
Plussat: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
Miinukset: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
10,0 Erinomainen
Plussat: What’s not to like, this hotel was very professional and had great costumer service. The view was breathtaking and the food was delicious. I would consider on coming back for another stay.
Miinukset:
10,0 Erinomainen
Plussat:
Miinukset: Great location and an amazing hotel
9,6 Erinomainen
Plussat: My first experience in cancun with this hotel will definitely have me coming back with more people. The guy who greeted me in concierge on September 19th 2019 is worth every penny spent at this resort.
Miinukset: The concierge service was superb, their help with transportation was great and security, i felt at home with their service, they remembered my name. It was a relaxed environment. I would recommend them even though the house keeping stole my phone charger. Outside of her it was an amazing experience. The room service is second to none.
10,0 Erinomainen
Plussat: The beach, the Service, the location.
Miinukset: They don’t accept Discover.
10,0 Erinomainen
Plussat: The staff was amazing, the toilet paper smelled so good, the location was perfect, the spa experience changed my life. I am recommending everyone I know to go see you!
Miinukset: Nothing, every single thing was perfect!
8,0 Erinomainen
Plussat: Location and pools
Miinukset: Everything wasn't included. For a higher price but everything included would be great.
10,0 Erinomainen
Plussat: very professional staff
Miinukset: nothing
Forumin ranta ja Caracolin ranta sijaitsevat muutaman askeleen päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on kuljetukset majoitusliikkeestä lentokentälle (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Delfinesin ranta sijaitsee 4 minuutin kävelymatkan päässä ja El Reyn rauniot 12 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 10126 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 8 616 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
Hyvä
7,9
Plussat: Show at night was fantastic!
Erinomainen
10,0
Plussat: Friendliness of staff/drinks/food/beach/pools
Erinomainen
9,6
Plussat: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Erinomainen
8,8
Plussat: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Erinomainen
10,0
Plussat: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
OK
5,4
Plussat: the Swiming pools are good. Staff in swimming pools are good.
OK
4,6
Plussat: Some of the staff people were very nice.
Hyvä
7,5
Plussat: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Erinomainen
8,3
Plussat: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Erinomainen
10,0
Plussat: We were very pleased with every aspect our stay at the Iberostar Cancun.
Erinomainen
10,0
Plussat: Everything!
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 8 616 arvosteluun
Palvelu
9,2
Sijainti
9,0
Internet
8,9
Uima-allas
8,7
Tunnelma
8,1
Aamiainen
7,8
Huone
7,4
Ruoka
7,4
Uima-allas
8,4
Sijainti
8,4
Palvelu
8,2
Aamiainen
7,9
Tunnelma
6,8
Ruoka
5,8
Huone
5,6
Mukavuus
4,4
Palvelu
9,3
Sijainti
8,9
Uima-allas
8,8
Puhtaus
8,3
Huone
8,0
Ruoka
7,4
Palvelu
9,1
Ranta
8,6
Ruoka
7,6
Huone
6,8
7,9 Hyvä
Plussat: Show at night was fantastic!
Miinukset: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Erinomainen
Plussat: Friendliness of staff/drinks/food/beach/pools
Miinukset: Some things weren’t fixed soon/had to report several times.
9,6 Erinomainen
Plussat: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Miinukset: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
8,8 Erinomainen
Plussat: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Miinukset: The front desk staff they don't have empathy.
10,0 Erinomainen
Plussat: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Miinukset: No top shelf alcohol choices.
5,4 OK
Plussat: the Swiming pools are good. Staff in swimming pools are good.
Miinukset: The view of my family is block. We cannot see the beach. The restroom is tiny. The chief in the Japanese restaurant in the hotel is rude, and food is really bad, no tast of susi at all
4,6 OK
Plussat: Some of the staff people were very nice.
Miinukset: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
7,5 Hyvä
Plussat: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Miinukset: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Erinomainen
Plussat: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Miinukset: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
10,0 Erinomainen
Plussat: We were very pleased with every aspect our stay at the Iberostar Cancun.
Miinukset:
10,0 Erinomainen
Plussat: Everything!
Miinukset: Loved it all
Delfinesin ranta sijaitsee 4 minuutin kävelymatkan päässä ja El Reyn rauniot 12 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 10126 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu ilmainen pysäköinti.
Aquaworld sijaitsee 4 minuutin kävelymatkan päässä ja Cancúnin mayamuseo 10 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 5 979 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
Erinomainen
10,0
Plussat: Staff is friendly, and accommodating! The resort is beautiful and offers a wide variety of activities and food.
Erinomainen
8,8
Plussat: Every thing is perfect Just pool is not clean
Erinomainen
10,0
Plussat: Very nice and huge room
Hyvä
7,9
Erinomainen
9,6
Plussat: We stayed there for 5 nights for our honeymoon. We really loved the food. There were tons of options to go with. And also staff was really kind. They also made couple of surprises for a honeymoon couple.
Erinomainen
10,0
Plussat: We celebrated our honeymoon here around first week of September. We selected this resort because they have a turtle conservation project (they look after the turtle eggs) within the property- which is really a plus point for us. We managed to relax and unwind during our stay here. Whenever we wanted to do some activities, the resort had some activities lined up for their guest- so we were not bored at all even if we stayed 3 straight days at the resort. The personal touches they offer, even without requesting, such as they gave us a "See you soon" cake on our last night's stay. It was really heartwarming! We didn't tell them we were leaving the next day. The service was outstanding. The resort staff were really making sure that the hotel lives up to its standards. We noticed hardwork the staff in the background- those cleaning the sun beds or those cleaning the escalators in the morning needed some praise as well. We are sure there are other staff in the background who makes sure the cleanliness of the resort is well maintained. Kudos to all the staff! The food was excellent as well! I have never felt so full in my life. Great variety of food and drink choices. Yes there is an ongoing works near the pool, hence the loud music to cover the drilling noises. But it didn't bother us. We were busy swimming, sun-bathing and eating by the pool. And oh, the beach was gorgeous! White sand and immaculate blue beach.
Erinomainen
10,0
Plussat: The food quality and variety were great. Every restaurant gave us a special dessert when we told them we were celebrating our anniversary. The staff was so incredible and beyond accommodating. The pools were really nice and warm! Everything overall was awesome.
Erinomainen
9,6
Plussat: People, people, and people. They are very hospitable, always smiling and go the extra mile. I felt pampered.
Hyvä
7,1
Plussat: The hotel has a good location. The excellent service and the super nice and attentive employees made us feel really special. The food was really good and the entertainment group did a very good job. The combination of these three pros made us to avoid the cons and really consider to go back in the future. Hope they decide to do some upgrades to the rooms, the theater and the swimming pool pretty soon.
Erinomainen
9,6
Plussat: Where to begin, exceptional stay here at the fiesta Americana CONDESA Cancun. From the moment we checked in to the moment we left the staff were impeccable and made us feel so welcome during our stay. Restaurant wise the Mexican was probably our favourite Restaurant. The pool is really good and the entertainment is there playing songs all day. The swim up bar is quality! If you want a beach day it's literally just off the hotel..whitest of sand. Overall my partner and i had a great time here celebrating our engagement
Erinomainen
10,0
Plussat: beach so bad alot of seaweed
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 5 979 arvosteluun
Palvelu
9,0
Ruoka
8,8
Sijainti
8,8
Tunnelma
8,3
Puhtaus
8,1
Uima-allas
8,0
Huone
7,7
Aamiainen
7,5
Internet
7,4
Palvelu
8,9
Sijainti
8,7
Ruoka
8,6
Palvelut
8,4
Tunnelma
8,2
Puhtaus
7,9
Aamiainen
7,4
Huone
7,3
Uima-allas
7,2
Juomat
6,9
Sijainti
9,1
Palvelu
8,7
Uima-allas
8,4
Ruoka
8,3
Puhtaus
8,2
Vastinetta rahalle
7,8
Tunnelma
7,7
Huone
7,7
Juomat
7,4
10,0 Erinomainen
Plussat: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
Miinukset:
10,0 Erinomainen
Plussat: Staff is friendly, and accommodating! The resort is beautiful and offers a wide variety of activities and food.
Miinukset: Music selection
8,8 Erinomainen
Plussat: Every thing is perfect Just pool is not clean
Miinukset:
10,0 Erinomainen
Plussat: Very nice and huge room
Miinukset: Always humid
7,9 Hyvä
Plussat:
Miinukset: We were not informed about the contruction works between the pool and the beach which were obnoxiously loud. Didnt help that there was loud music playing at the pool area incessantly during the day.
9,6 Erinomainen
Plussat: We stayed there for 5 nights for our honeymoon. We really loved the food. There were tons of options to go with. And also staff was really kind. They also made couple of surprises for a honeymoon couple.
Miinukset: The sea had a bit too much seaweed in the first couple of days but we then swam.
10,0 Erinomainen
Plussat: We celebrated our honeymoon here around first week of September. We selected this resort because they have a turtle conservation project (they look after the turtle eggs) within the property- which is really a plus point for us. We managed to relax and unwind during our stay here. Whenever we wanted to do some activities, the resort had some activities lined up for their guest- so we were not bored at all even if we stayed 3 straight days at the resort. The personal touches they offer, even without requesting, such as they gave us a "See you soon" cake on our last night's stay. It was really heartwarming! We didn't tell them we were leaving the next day. The service was outstanding. The resort staff were really making sure that the hotel lives up to its standards. We noticed hardwork the staff in the background- those cleaning the sun beds or those cleaning the escalators in the morning needed some praise as well. We are sure there are other staff in the background who makes sure the cleanliness of the resort is well maintained. Kudos to all the staff! The food was excellent as well! I have never felt so full in my life. Great variety of food and drink choices. Yes there is an ongoing works near the pool, hence the loud music to cover the drilling noises. But it didn't bother us. We were busy swimming, sun-bathing and eating by the pool. And oh, the beach was gorgeous! White sand and immaculate blue beach.
Miinukset: One thing though, we only stayed for less than a week and we did not get the chance to book to their steak house restaurant as it is always full. Would it be possible to be more flexible with this? We wanted to try it in our last few days but we were turned down. We told them that on certain day we were out and couldn't reserve on the dedicated time (2-3PM) but asked if they can accommodate us some other time. There should be something that could check if a guest has tried the restaurant during their stay. I am sure other guests are able to eat there more than once during their stay. Another reason for the 9 score was due to the fact that our toiletries was not topped up regularly. On our first day, we were inside the room when our room was supposed to get cleaned. So we asked the housekeeper to go back. Yes, he cleaned the room but didn't supply us with shampoo and soap, etc. We have to ring the operator to request for extra supply after realising the next day that we do not have enough toiletries. The staff took 30-45 mins. to deliver it to our room. As we were keen to get moving on our second day, my husband has to go down to the reception to request for toiletries again. Not realising that it has been delivered. A minor mishap, but better communication among staff will help improve this.
10,0 Erinomainen
Plussat: The food quality and variety were great. Every restaurant gave us a special dessert when we told them we were celebrating our anniversary. The staff was so incredible and beyond accommodating. The pools were really nice and warm! Everything overall was awesome.
Miinukset: The pools close at 8pm, which is a tad early, but that's when the sun set so I understand. Also, a few a the bars (including the swim up bar) were all closed for construction.
9,6 Erinomainen
Plussat: People, people, and people. They are very hospitable, always smiling and go the extra mile. I felt pampered.
Miinukset: There was construction in the property that was noisy and inconvenient to go around. Also, lack of availability of affordable taxis that take credit cards too. Paid $250 USD for a trip to a theme park and back.
7,1 Hyvä
Plussat: The hotel has a good location. The excellent service and the super nice and attentive employees made us feel really special. The food was really good and the entertainment group did a very good job. The combination of these three pros made us to avoid the cons and really consider to go back in the future. Hope they decide to do some upgrades to the rooms, the theater and the swimming pool pretty soon.
Miinukset: We never imagine that, as soon as we arrived, they are going to schedule an appointment for selling a membership. We understood that we just booked a vacations in a regular hotel. In addition, the room was little bit smaller than spected. We didn’t like the bathroom set up at all (not much privacy) because it just have a shower with a door and another little room for the toilet. Also the room and also the theater has a kind of mold and old stuff odor.
9,6 Erinomainen
Plussat: Where to begin, exceptional stay here at the fiesta Americana CONDESA Cancun. From the moment we checked in to the moment we left the staff were impeccable and made us feel so welcome during our stay. Restaurant wise the Mexican was probably our favourite Restaurant. The pool is really good and the entertainment is there playing songs all day. The swim up bar is quality! If you want a beach day it's literally just off the hotel..whitest of sand. Overall my partner and i had a great time here celebrating our engagement
Miinukset: Nothing
10,0 Erinomainen
Plussat: beach so bad alot of seaweed
Miinukset: its so good hotel put the beach so bad not clean at all alot of seaweed
Aquaworld sijaitsee 4 minuutin kävelymatkan päässä ja Cancúnin mayamuseo 10 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen valet-pysäköinti.
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 5 973 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Everything was perfect - beautiful location, big variety of activities and restaurants. Everyone was super nice and friendly. Great value for money! I recommend it - totally worth it!
Erinomainen
10,0
Plussat: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Erinomainen
8,8
Plussat: Excellent service and pools, great variety of food.
Erinomainen
10,0
Plussat: ALL WAS PERFECT !
Erinomainen
10,0
Plussat: Amenities, pool, beaches, restaurants, rooms, personnel
Erinomainen
10,0
Plussat: There are many restaurants in the hotel, and all inclusive. You can eat everything when you want.
Erinomainen
10,0
Plussat: Beautiful setting, located in a great spot with gorgeous views and calm waters. Lots to do.
Erinomainen
10,0
Plussat: Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus
Erinomainen
10,0
Plussat: evrything! the best hotel ever.
Erinomainen
10,0
Plussat: The beach front access and cleanliness was superb.
Erinomainen
10,0
Plussat: Location, restaurants, customer service, and amenities far exceeded my expectations.
Erinomainen
10,0
Plussat: I love the location of this resort. Due to it's position there is a bay type beach on one side and a nice large beach on the other side that usually has waves. The rooms all have a water view and the marble shower is amazing.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 5 973 arvosteluun
Internet
9,5
Sijainti
9,3
Ranta
9,1
Hyvinvointialue
9,0
Uima-allas
8,9
Tunnelma
8,9
Palvelut
8,8
Palvelu
8,6
Aamiainen
8,5
Huone
8,5
Ranta
9,0
Sijainti
8,9
Aamiainen
8,6
Tunnelma
8,6
Uima-allas
8,6
Palvelu
8,4
Huone
7,7
Puhtaus
7,5
Ruoka
6,8
Sijainti
9,3
Hyvinvointialue
9,1
Ranta
9,1
Uima-allas
9,0
Palvelut
8,7
Tunnelma
8,6
Palvelu
8,0
Vastinetta rahalle
7,9
Huone
7,7
Ruoka
7,3
Mukavuus
6,3
10,0 Erinomainen
Plussat: Everything was perfect - beautiful location, big variety of activities and restaurants. Everyone was super nice and friendly. Great value for money! I recommend it - totally worth it!
Miinukset:
10,0 Erinomainen
Plussat: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Miinukset: Absolutely nothing, would go back again, in a heartbeat!!!
8,8 Erinomainen
Plussat: Excellent service and pools, great variety of food.
Miinukset: The beach is below expectations. A bit noisy neighbors (very heavy foot steps).
10,0 Erinomainen
Plussat: ALL WAS PERFECT !
Miinukset:
10,0 Erinomainen
Plussat: Amenities, pool, beaches, restaurants, rooms, personnel
Miinukset: Nothing
10,0 Erinomainen
Plussat: There are many restaurants in the hotel, and all inclusive. You can eat everything when you want.
Miinukset:
10,0 Erinomainen
Plussat: Beautiful setting, located in a great spot with gorgeous views and calm waters. Lots to do.
Miinukset: The desserts were terrible. Need to hire I pastry chef. Food overall was average.
10,0 Erinomainen
Plussat: Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus
Miinukset: Only thing that could’ve been better was the cleanliness of the beach. But the seaweed is typical for this part of the year
10,0 Erinomainen
Plussat: evrything! the best hotel ever.
Miinukset: nothing
10,0 Erinomainen
Plussat: The beach front access and cleanliness was superb.
Miinukset: There was nothing we didn’t like. Everything was wonderful.
10,0 Erinomainen
Plussat: Location, restaurants, customer service, and amenities far exceeded my expectations.
Miinukset: N/A
10,0 Erinomainen
Plussat: I love the location of this resort. Due to it's position there is a bay type beach on one side and a nice large beach on the other side that usually has waves. The rooms all have a water view and the marble shower is amazing.
Miinukset: IT's a large resort and I typically like smaller properties, but with all the positive aspects of this place I can overlook the size. I try to go during the off season, when the resort is not at capacity. Food quality could be better.
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 2 neliömetriä kokoustiloja. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 4 468 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
9,0
Plussat: The customer service (the people) were very friendly. The food was amazing. We felt very safe.
Erinomainen
10,0
Plussat: Beautiful place and friendly staff.. EXCELLENT ..
Erinomainen
10,0
Plussat: Everything is good...
Erinomainen
9,6
Plussat: Hotel staff very friendly, the room very comfortable, good food quality and high variety of beverages! In overall, exceeded my expectations.
Hyvä
7,0
Plussat: Upgraded room means better service
OK
5,8
Plussat: The room
Erinomainen
10,0
Plussat: It was beautiful, great service.
Erinomainen
10,0
Plussat: I liked how attentive all the staff was to everything. Whatever we needed they were already on top of it. The food everywhere was so good, as well as all the drinks.
Erinomainen
10,0
Plussat: The property by far was one of the cleanest well maintained resorts I have ever stayed at. The customer service from the staff was beyond amazing. I stayed in a preferred Junior Suite Room on the 24th floor, the views were amazing. Loved the resort so much I’ve actually already booked to come back next year.
Erinomainen
10,0
Plussat: Very nice hotel, great staff and amenities.
Erinomainen
9,0
Plussat: Gorgeous resort with good food and good service. It's a luxury all-inclusive resort.
Erinomainen
10,0
Plussat: The master suite was AMAZING!! Got a complimentary upgrade for our honeymoon and the whole experience was just perfect..
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 4 468 arvosteluun
Tunnelma
9,0
Puhtaus
8,9
Sijainti
8,9
Palvelut
8,7
Palvelu
8,7
Aamiainen
8,6
Huone
8,4
Ruoka
7,9
Internet
6,9
Huone
9,1
Sijainti
8,9
Puhtaus
8,8
Aamiainen
8,7
Tunnelma
8,7
Palvelu
8,7
Palvelut
8,6
Hyvinvointialue
8,4
Juomat
7,2
Palvelu
9,1
Sijainti
9,1
Puhtaus
9,0
Tunnelma
8,5
Uima-allas
8,5
Palvelut
8,4
Huone
8,3
9,0 Erinomainen
Plussat: The customer service (the people) were very friendly. The food was amazing. We felt very safe.
Miinukset: The Dragon restaurant in the hotel.
10,0 Erinomainen
Plussat: Beautiful place and friendly staff.. EXCELLENT ..
Miinukset:
10,0 Erinomainen
Plussat: Everything is good...
Miinukset: At the beach side there is only two people serving all customers, that's the thing I didn't like because it take too long time to order service.
9,6 Erinomainen
Plussat: Hotel staff very friendly, the room very comfortable, good food quality and high variety of beverages! In overall, exceeded my expectations.
Miinukset: The beach was dirty with sargaco
7,0 Hyvä
Plussat: Upgraded room means better service
Miinukset: Restrictions on dinner based on your shoes
5,8 OK
Plussat: The room
Miinukset: If you are looking for good service and good food and drinks, don't come to this hotel. The staff is rude, the food and drinks have a very low quality.
10,0 Erinomainen
Plussat: It was beautiful, great service.
Miinukset: Nothing
10,0 Erinomainen
Plussat: I liked how attentive all the staff was to everything. Whatever we needed they were already on top of it. The food everywhere was so good, as well as all the drinks.
Miinukset: No complaints!
10,0 Erinomainen
Plussat: The property by far was one of the cleanest well maintained resorts I have ever stayed at. The customer service from the staff was beyond amazing. I stayed in a preferred Junior Suite Room on the 24th floor, the views were amazing. Loved the resort so much I’ve actually already booked to come back next year.
Miinukset: Honestly can’t think of anything bad about the property.
10,0 Erinomainen
Plussat: Very nice hotel, great staff and amenities.
Miinukset: The food can definitely use improvement
9,0 Erinomainen
Plussat: Gorgeous resort with good food and good service. It's a luxury all-inclusive resort.
Miinukset: Glass stall bathrooms in the rooms offered no privacy. Also, the poolside entertainment was sporadic. Would be better if music was played at just one of the 4 pools theoughout the day.
10,0 Erinomainen
Plussat: The master suite was AMAZING!! Got a complimentary upgrade for our honeymoon and the whole experience was just perfect..
Miinukset:
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 2 neliömetriä kokoustiloja. Palveluihin kuuluu ilmainen valet-pysäköinti.
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 954 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Best hotel I have ever stayed in, and I travel a lot. Discrete luxury is the theme of hotel decoration, management and service. The rooms are spacious and bright, beds and pillows very comfortable. Bathrooms are no less than decadent, special mention to motion-detection peripheral lighting. The service level is extraordinary, everyone goes above and beyond the required, this place is very well organised and managed. Suitable for both rest and work.
Erinomainen
9,6
Plussat: Clean, spacious and modern
Erinomainen
8,8
Plussat: Loved the pool and jaccuzi. Great buffet breakfast. Lovely hotel and nice staff.
Erinomainen
10,0
Plussat: the staff are the best; we welcoming
Erinomainen
9,6
Plussat: Safety Clean Food The pool Room is very well decorated We relaxed a lot , love this hotel !
Erinomainen
10,0
Plussat: Everyone at the hotel ( front desk, cleaning staff, and waiters) made me feel at home and made my stay in Cancun a great experience! I will definitely be staying at the JW next time I come back to Cancun!
Erinomainen
10,0
Plussat: We had a delightful stay at this place, everything is just perfect, from the location, the beach, pools and staff is extremely friendly and very helpful.
Erinomainen
9,0
Plussat: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Erinomainen
10,0
Plussat: Classy, staff was professional and friendly, food was delicious..also 150 flavors of margarita!
Erinomainen
9,6
Plussat: Everything
Erinomainen
10,0
Plussat: Just perfect and even better if you book the Club 91 package
Erinomainen
10,0
Plussat: Excellent breakfast and the accommodations superb thanks
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 954 arvosteluun
Sijainti
9,2
Uima-allas
8,9
Hyvinvointialue
8,9
Palvelu
8,9
Juomat
8,8
Aamiainen
8,6
Huone
8,5
Ruoka
8,1
Palvelut
7,9
Internet
7,9
Vastinetta rahalle
5,7
Sijainti
9,1
Palvelu
8,8
Uima-allas
8,7
Ruoka
8,5
Puhtaus
8,0
Huone
7,7
Vastinetta rahalle
5,6
Sijainti
9,1
Palvelu
8,9
Huone
8,4
Puhtaus
8,2
Palvelut
7,6
Vastinetta rahalle
4,7
10,0 Erinomainen
Plussat: Best hotel I have ever stayed in, and I travel a lot. Discrete luxury is the theme of hotel decoration, management and service. The rooms are spacious and bright, beds and pillows very comfortable. Bathrooms are no less than decadent, special mention to motion-detection peripheral lighting. The service level is extraordinary, everyone goes above and beyond the required, this place is very well organised and managed. Suitable for both rest and work.
Miinukset: Despite many restaurants, there was little Mexican food available (other than TexMex), and few lunch places.
9,6 Erinomainen
Plussat: Clean, spacious and modern
Miinukset:
8,8 Erinomainen
Plussat: Loved the pool and jaccuzi. Great buffet breakfast. Lovely hotel and nice staff.
Miinukset:
10,0 Erinomainen
Plussat: the staff are the best; we welcoming
Miinukset: no
9,6 Erinomainen
Plussat: Safety Clean Food The pool Room is very well decorated We relaxed a lot , love this hotel !
Miinukset: Nothing , thank you Marriott
10,0 Erinomainen
Plussat: Everyone at the hotel ( front desk, cleaning staff, and waiters) made me feel at home and made my stay in Cancun a great experience! I will definitely be staying at the JW next time I come back to Cancun!
Miinukset:
10,0 Erinomainen
Plussat: We had a delightful stay at this place, everything is just perfect, from the location, the beach, pools and staff is extremely friendly and very helpful.
Miinukset:
9,0 Erinomainen
Plussat: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Miinukset: Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?
10,0 Erinomainen
Plussat: Classy, staff was professional and friendly, food was delicious..also 150 flavors of margarita!
Miinukset: nothing
9,6 Erinomainen
Plussat: Everything
Miinukset:
10,0 Erinomainen
Plussat: Just perfect and even better if you book the Club 91 package
Miinukset: Nothing
10,0 Erinomainen
Plussat: Excellent breakfast and the accommodations superb thanks
Miinukset: Longer stay
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1524 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,0 Erinomainen
Perustuu 5 017 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Everyone and everything about the hard rock Cancún is amazing
Erinomainen
8,3
Plussat: Easy access everywhere...Alex from Rock Royalty was our assistance and he was the best!!!
Erinomainen
10,0
Plussat: Everystaff member was extremely pleasant, going out of their way to serve or help you. Food at Zen (japanese) and Caia (Italian) was excellent. Market Place buffet and the outdoor daily fare was equally good.
Erinomainen
9,1
Plussat: Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.
Erinomainen
10,0
Plussat: The staff, the hotel and the view
Erinomainen
10,0
Plussat: Very clean, excellent details! We spend a real good time there,the staff is committed to making us have fun!
Erinomainen
10,0
Plussat: Food, staff, and amenities were excellent!
Hyvä
7,5
Plussat: Great choices of food outlets
Erinomainen
10,0
Plussat: Everything was so good all things were good best place ever
Erinomainen
10,0
Plussat: Everything was great! Liked the staff, loved the all inclusive meals. Great restaurants to choose from. Worth the price.
OK
4,8
Plussat: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Hyvä
6,3
Plussat: Quiero un habitacion 9-26 through 10/6 2019
Tiedot
Arvostelut
Kokonaisarvosana 9,0 Erinomainen
Perustuu 5 017 arvosteluun
Sijainti
8,8
Aamiainen
8,5
Palvelu
8,5
Tunnelma
8,2
Ruoka
8,2
Palvelut
7,3
Huone
7,3
Internet
7,1
Sijainti
8,8
Palvelu
8,7
Uima-allas
7,4
Tunnelma
6,8
Palvelut
6,7
Vastinetta rahalle
5,9
Puhtaus
5,7
Huone
5,5
Mukavuus
4,6
Sijainti
8,7
Palvelu
7,9
Tunnelma
7,6
Huone
6,8
10,0 Erinomainen
Plussat: Everyone and everything about the hard rock Cancún is amazing
Miinukset: N/A
8,3 Erinomainen
Plussat: Easy access everywhere...Alex from Rock Royalty was our assistance and he was the best!!!
Miinukset: The bathrooms next to the Zen restaurant during the evening were filthy every night. The pool area could use a third bartender; they were super busy and the drinks were crappy from time to time.
10,0 Erinomainen
Plussat: Everystaff member was extremely pleasant, going out of their way to serve or help you. Food at Zen (japanese) and Caia (Italian) was excellent. Market Place buffet and the outdoor daily fare was equally good.
Miinukset:
9,1 Erinomainen
Plussat: Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.
Miinukset: The main negative point is the smell of the bathroom drain. I stayed in a room on the 10th floor and decided to stay another day so they stay me on the 5th floor the smell is very unpleasant ... you have to take a shower and something by plugging the drain so that the odor does not go to the room. My friends were staying on the 3rd floor the odor was even worse!
10,0 Erinomainen
Plussat: The staff, the hotel and the view
Miinukset:
10,0 Erinomainen
Plussat: Very clean, excellent details! We spend a real good time there,the staff is committed to making us have fun!
Miinukset:
10,0 Erinomainen
Plussat: Food, staff, and amenities were excellent!
Miinukset: Upgrade to a suite would have been better than upgrade received but not complaining at all with my visit.
7,5 Hyvä
Plussat: Great choices of food outlets
Miinukset: The hotel needs a renovation.
10,0 Erinomainen
Plussat: Everything was so good all things were good best place ever
Miinukset: If the ride was cheaper or free to go to and from the airport
10,0 Erinomainen
Plussat: Everything was great! Liked the staff, loved the all inclusive meals. Great restaurants to choose from. Worth the price.
Miinukset: Nothing that I didn’t like.
4,8 OK
Plussat: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Miinukset: I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.
6,3 Hyvä
Plussat: Quiero un habitacion 9-26 through 10/6 2019
Miinukset: Quiero un habitacion 9-26 through 10/6 2019
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1524 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,0 Erinomainen
Perustuu 4 061 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
- Business
Erinomainen
10,0
Plussat: Careful attention paid by the staff. A+
Erinomainen
8,3
Plussat: The hotel area and the staff were just great, the pool was also great and obviously the beach area...
Erinomainen
10,0
Plussat: The friendly staff and the all you can eat breakfast buffet
Erinomainen
8,8
Plussat: I enjoyed the view of the sea from the room. The room was clean and had all the essentials.
Erinomainen
10,0
Plussat: English speaking staff. Very clean. Good pool and beach quality. Restaurants and good bars in and around hotel
Erinomainen
10,0
Plussat: I love the location to the beach, surrounding restaurants, and bus stop! It was excellent
Hyvä
7,9
Plussat: location staff beach
Erinomainen
10,0
Plussat: I was absolutely blown away with the service from this hotel. The rooms are clean and always touched up a FEW TIMES in the day :) , we had a good view- slightly facing the ocean, but it also had the walk out to the ocean
Erinomainen
9,6
Plussat: i liked that the staff was really professional and courteous. then we also got an opportunity to help release the baby turtles and that was a great experience.
Erinomainen
9,6
Plussat: The property was under construction and although the access to my room was detoured, the trouble was insignificant as the staff and service I received was impeccable!
OK
5,0
Erinomainen
10,0
Plussat: Excellent facilities; from the welcoming outside the doors, to the appeal and greate taste for decor and quality of structures. Food was not only with great variety, but taste, presentation and flavor was just beyond perfect!!!
Tiedot
Arvostelut
Kokonaisarvosana 9,0 Erinomainen
Perustuu 4 061 arvosteluun
Sijainti
9,3
Ranta
9,2
Palvelu
9,2
Hyvinvointialue
9,0
Uima-allas
9,0
Puhtaus
8,8
Huone
8,8
Aamiainen
8,7
Juomat
8,7
Internet
8,6
Ruoka
7,9
Vastinetta rahalle
5,7
Sijainti
9,4
Puhtaus
8,7
Huone
8,5
Palvelu
8,5
Aamiainen
8,4
Palvelut
6,5
Vastinetta rahalle
5,5
Sijainti
9,3
Uima-allas
9,2
Ranta
9,2
Palvelu
9,2
Puhtaus
8,8
Aamiainen
8,8
Huone
8,7
Mukavuus
7,6
Tunnelma
7,4
Palvelut
7,0
Vastinetta rahalle
5,8
Ranta
9,3
Palvelu
9,3
Huone
8,5
Huone
8,3
10,0 Erinomainen
Plussat: Careful attention paid by the staff. A+
Miinukset:
8,3 Erinomainen
Plussat: The hotel area and the staff were just great, the pool was also great and obviously the beach area...
Miinukset: There was no variety and very simple food in the breakfast buffet, ... the same with the restaurant located at the beach area for Mexican food, really expensive and very poor portions, I really believe that this great hotel could offer something much better for the same price...
10,0 Erinomainen
Plussat: The friendly staff and the all you can eat breakfast buffet
Miinukset: Expensive drinks
8,8 Erinomainen
Plussat: I enjoyed the view of the sea from the room. The room was clean and had all the essentials.
Miinukset:
10,0 Erinomainen
Plussat: English speaking staff. Very clean. Good pool and beach quality. Restaurants and good bars in and around hotel
Miinukset: Room service menu was short for a 1 week stay
10,0 Erinomainen
Plussat: I love the location to the beach, surrounding restaurants, and bus stop! It was excellent
Miinukset: The construction but it was ok they made it very quite
7,9 Hyvä
Plussat: location staff beach
Miinukset: none
10,0 Erinomainen
Plussat: I was absolutely blown away with the service from this hotel. The rooms are clean and always touched up a FEW TIMES in the day :) , we had a good view- slightly facing the ocean, but it also had the walk out to the ocean
Miinukset: The two things I wasn't happy about was the additional fee at the hotel that I was not informed about in advance. And they did not have all inclusive breakfast.
9,6 Erinomainen
Plussat: i liked that the staff was really professional and courteous. then we also got an opportunity to help release the baby turtles and that was a great experience.
Miinukset: that there was some construction going on.
9,6 Erinomainen
Plussat: The property was under construction and although the access to my room was detoured, the trouble was insignificant as the staff and service I received was impeccable!
Miinukset: What I did not like about the property was the beach. The sand was harsh, we had to look out for peddlers walking up to us causing us not to enjoy the water, and the beach was filled with sea weed. In addition, I did not appreciate the pool chairs and side tables not cleaned off. For instance, there were dried coffee/juice spills on the lounge chairs and food particles that we had to clean off prior to placing towels down.
5,0 OK
Plussat:
Miinukset: The hassle of getting my money back for double booking. My room was next to the elevator and one wall next to the ice machine... too much noise by the machine and by people. During the Day, it was under renovation,so much noise again.
10,0 Erinomainen
Plussat: Excellent facilities; from the welcoming outside the doors, to the appeal and greate taste for decor and quality of structures. Food was not only with great variety, but taste, presentation and flavor was just beyond perfect!!!
Miinukset: The construction and remodeling was not appealing and definitely did take some of the glamour and appealing. Maybe it should give a warning for clients that construction and renovation is taking place.
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Kilpikonnaranta sijaitsee 3 minuutin kävelymatkan päässä ja Langustiranta 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 6,7 kilometrin ja Cancúnin interaktiivinen merimaailma 10,3 kilometrin päässä tästä 4,5 tähden hotellista. Kaikissa 426 huoneessa on ilmastointi, minibaari sekä LED-TVt. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu suihku, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu tallelokero (johon mahtuu kannettava tietokone), kahvin-/vedenkeitin ja puhelin (ilmaiset paikallispuhelut). Etäisyydet pyöristetään lähimpään 0,1 mailiin ja kilometriin. Kilpikonnaranta - 0,3 km / 0,2 mi Las Perlasin ranta - 0,5 km / 0,3 mi Meksikon populaarikulttuurin museo - 0,5 km / 0,3 mi Escénican torni - 0,7 km / 0,4 mi Langustiranta - 1,5 km / 0,9 mi Jardín del Arten puisto - 1,9 km / 1,2 mi Puerto Cancún Marina Town Center - 2,2 km / 1,4 mi Tortugan ranta - 2,8 km / 1,7 mi Puerto Cancún Campo de Golf - 3,9 km / 2,4 mi El Chevichen aukio - 4,1 km / 2,5 mi Cancún Golf Club at Pok Ta Pok - 4,3 km / 2,7 mi Benito Juarezin kaupungintalo - 4,4 km / 2,7 mi Cristo Reyn kirkko - 4,6 km / 2,9 mi Las Palapasin puisto - 4,7 km / 2,9 mi Mercado 23 -markkinat - 4,7 km / 2,9 mi Lähin suuri lentokenttä on Cancún, Quintana Roo (CUN-Cancúnin kansainvälinen lentoasema) - 20,9 km / 13 mi Käytössäsi on business center, express-sisäänkirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Paikan päällä on lisäksi yökerho, ulkouima-allas sekä kuntokeskus. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo. Tämä hotelli tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista hotellin ravintolassa nimeltä She, joka on yksi majoitusliikkeen 7 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Jos mielesi tekee raikasta juotavaa, kokeile palveluihin kuuluvaa 3 baaria tai 2 allasbaaria. Maksuton buffetaamiainen tarjoillaan päivittäin kello 7.00–11.00. Kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vieraita, jotka ovat 21 vuoden ikäinen tai nuorempia, ei saa tuoda tähän vain aikuisille tarkoitettuun majoitusliikkeeseen.
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Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 616 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
Erinomainen
10,0
Plussat: The staff was amazing, and the property was perfect! We had a fantastic time and look forward to our next visit.
Erinomainen
8,5
Plussat: The staff was very friendly and courteous the food was good the entertainment was great.
OK
4,2
Plussat: Nothing
Erinomainen
9,6
Plussat: Privacy, Staff, drinks, food, people, service, rooms, parties, and activities at day and night.
Erinomainen
8,8
Plussat: Some of the best Entertainment Staff Around From sharpie - tinker Bell - Celia - Emma they are all super nice and friendly Kenia the server was also great
Erinomainen
10,0
Hyvä
7,9
Plussat: The parties they had, the most food except the mexican restaurant. The worst resort food. But overall food was really good.
Hyvä
7,5
Plussat: The staff and food were amazing !
Erinomainen
10,0
Plussat: The resort was spotless, the meals fantastic, the value was well worth it, and the entertainment and staff terrific. Planning on going back as soon as possible.
Erinomainen
10,0
Plussat: The different themes The pool area 3am Hambugers lol
Erinomainen
10,0
Plussat: Staff and food
Hyvä
7,5
Plussat: This resort makes sure you have a good time. Really enjoyed the sexy pool, wave runners, games, nightly party’s. What makes it all better are the people you meet here. Having awesome people to party with makes this an awesome experience.
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Tiedot
Arvostelut
Kokonaisarvosana 8,9 Erinomainen
Perustuu 2 616 arvosteluun
Tunnelma
8,8
Palvelu
8,4
Sijainti
8,4
Aamiainen
8,1
Huone
7,3
Ranta
6,2
Juomat
5,0
Tunnelma
8,8
Puhtaus
8,6
Palvelu
8,2
Sijainti
8,0
Huone
7,8
Ranta
6,5
Juomat
5,1
10,0 Erinomainen
Plussat: The staff was amazing, and the property was perfect! We had a fantastic time and look forward to our next visit.
Miinukset:
8,5 Erinomainen
Plussat: The staff was very friendly and courteous the food was good the entertainment was great.
Miinukset: The roof was leaking in many places area rugs were used to soak up the spill instead of buckets and a lot of people fell in the lobby including myself.
4,2 OK
Plussat: Nothing
Miinukset: The staff did not explain how the hotel works or where everything's located. After searching for food and a place to get water we finally complained. Also the walk to our room was up several flights of stairs and then walking and then more stairs and more walking. No elevators. After complaining they offered to move rooms but then kept talking and talking offering other stiff and not moving pur rooms. Trying to give us other things but what we asked for. We were told they would help us then manager walked away and didnt do what he said. Horrible experience
9,6 Erinomainen
Plussat: Privacy, Staff, drinks, food, people, service, rooms, parties, and activities at day and night.
Miinukset: everything was great..
8,8 Erinomainen
Plussat: Some of the best Entertainment Staff Around From sharpie - tinker Bell - Celia - Emma they are all super nice and friendly Kenia the server was also great
Miinukset: When you arrive they take you on a tour without knowing until the end they want you to participate into time sharing 89000 dollars
10,0 Erinomainen
Plussat:
Miinukset: Stop trying to sell people time shares in the hotel company. Instantly made me hate the hotel because of it.
7,9 Hyvä
Plussat: The parties they had, the most food except the mexican restaurant. The worst resort food. But overall food was really good.
Miinukset: The different bands they had, which i did not know about it. They treat other bands like second class citizens.
7,5 Hyvä
Plussat: The staff and food were amazing !
Miinukset: We payed for an ocean view and got a garden view and it couldn’t get changed so that by itself made the morning scene not welcoming! We had a building block the view and had only a corner to see things
10,0 Erinomainen
Plussat: The resort was spotless, the meals fantastic, the value was well worth it, and the entertainment and staff terrific. Planning on going back as soon as possible.
Miinukset:
10,0 Erinomainen
Plussat: The different themes The pool area 3am Hambugers lol
Miinukset: I love everything about this place and the food was great.
10,0 Erinomainen
Plussat: Staff and food
Miinukset: Transportation to and the resort
7,5 Hyvä
Plussat: This resort makes sure you have a good time. Really enjoyed the sexy pool, wave runners, games, nightly party’s. What makes it all better are the people you meet here. Having awesome people to party with makes this an awesome experience.
Miinukset: The music could have been more diverse way to much house and techno music. Would have like more hip hop. The rooftop bar closed that should stay open at least the same time as the pool.
Kilpikonnaranta sijaitsee 3 minuutin kävelymatkan päässä ja Langustiranta 5 minuutin ajomatkan päässä. Tortugan ranta sijaitsee 6,7 kilometrin ja Cancúnin interaktiivinen merimaailma 10,3 kilometrin päässä tästä 4,5 tähden hotellista. Kaikissa 426 huoneessa on ilmastointi, minibaari sekä LED-TVt. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu suihku, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu tallelokero (johon mahtuu kannettava tietokone), kahvin-/vedenkeitin ja puhelin (ilmaiset paikallispuhelut). Etäisyydet pyöristetään lähimpään 0,1 mailiin ja kilometriin. Kilpikonnaranta - 0,3 km / 0,2 mi Las Perlasin ranta - 0,5 km / 0,3 mi Meksikon populaarikulttuurin museo - 0,5 km / 0,3 mi Escénican torni - 0,7 km / 0,4 mi Langustiranta - 1,5 km / 0,9 mi Jardín del Arten puisto - 1,9 km / 1,2 mi Puerto Cancún Marina Town Center - 2,2 km / 1,4 mi Tortugan ranta - 2,8 km / 1,7 mi Puerto Cancún Campo de Golf - 3,9 km / 2,4 mi El Chevichen aukio - 4,1 km / 2,5 mi Cancún Golf Club at Pok Ta Pok - 4,3 km / 2,7 mi Benito Juarezin kaupungintalo - 4,4 km / 2,7 mi Cristo Reyn kirkko - 4,6 km / 2,9 mi Las Palapasin puisto - 4,7 km / 2,9 mi Mercado 23 -markkinat - 4,7 km / 2,9 mi Lähin suuri lentokenttä on Cancún, Quintana Roo (CUN-Cancúnin kansainvälinen lentoasema) - 20,9 km / 13 mi Käytössäsi on business center, express-sisäänkirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti. Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Paikan päällä on lisäksi yökerho, ulkouima-allas sekä kuntokeskus. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo. Tämä hotelli tarjoaa asiakkailleen täysihoitohinnat, joihin kuuluvat hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista hotellin ravintolassa nimeltä She, joka on yksi majoitusliikkeen 7 ravintolasta. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Jos mielesi tekee raikasta juotavaa, kokeile palveluihin kuuluvaa 3 baaria tai 2 allasbaaria. Maksuton buffetaamiainen tarjoillaan päivittäin kello 7.00–11.00. Kylpylähoidot tulee varata etukäteen. Varauksen voi tehdä soittamalla majoitusliikkeeseen ennen saapumista varausvahvistuksessa olevaan numeroon. Vieraita, jotka ovat 21 vuoden ikäinen tai nuorempia, ei saa tuoda tähän vain aikuisille tarkoitettuun majoitusliikkeeseen.
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,7 Erinomainen
Perustuu 5 041 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
Hyvä
7,5
Plussat: It’s a great resort, beautiful amenities, clean and perfect maintenance.
Erinomainen
10,0
Plussat: Staff was very friendly! Excellent clean white sand beach. Resort was clean and well kept. Amazing showers with multiple heads and room for two in the royal tower. It has everything you need but was also small enough that you didn’t need a golf cart to get around. Interesting and unique food choices. Buffet average. Loved the salad bar options.
Erinomainen
10,0
Plussat: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Erinomainen
8,5
Plussat: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Erinomainen
10,0
Plussat: It was not precisely for me but my mom and bro, they both were completely happy about the hotel, the facilities and the service provided by the personnel
Erinomainen
8,8
Plussat: Everything was good but I dont like the people in the hotel trying to sell u membership club all days and also they follow me one day hotel to street trying to sell me. That's too bad
Erinomainen
10,0
Plussat: This resort is an exceptionally clean and very friendly resort! Beach is perfect and very big! Plenty of things to do for the family or for couples!
Erinomainen
8,3
Plussat: Place
Erinomainen
9,6
Plussat: The beach was fabulous, the facilities were wonderful, the employees were friendly, the time share people were not too aggressive, the shows were appreciated, the room was wonderful with a good view and liked the many loungers around.
Erinomainen
8,3
Plussat: nice entertaining staff beautiful beach :) nice pool
Erinomainen
10,0
Plussat: Amazing view of the sea from my window. Balcony was an amazing touch to the room. Food was abundant and staff were nice and courteous. Loved my stay
Erinomainen
10,0
Plussat: The view from our room was impeccable! We could see the beach and hear the waves when our patio door was open. The staff were the sweetest and most attentive! The buffet had surprisingly great food options for it being all FREE! The servers were always catering to us and never let our drinks get empty! We made a friend, Jose Mercedes, who was our favorite server. He would bring us his own special shots called “scooby doo” and made us feel like we had been friends for years. I would recommend this resort all around. My favorite vacation so far!! And don’t forget the free entertainment shows! The staff put together fun shows and put a lot of effort into it for our entertainment. All around the staff was super sweet and happy. Great view, great staff, clear beautiful beach, tasty drinks & baby sea turtles all for FREE with the all inclusive package. Highly recommend!
Tiedot
Arvostelut
Kokonaisarvosana 8,7 Erinomainen
Perustuu 5 041 arvosteluun
Sijainti
9,0
Huone
8,1
Palvelu
8,1
Aamiainen
7,7
Internet
7,2
Sijainti
9,1
Uima-allas
7,8
Palvelu
7,7
Puhtaus
7,6
Huone
7,2
Puhtaus
8,9
Palvelu
8,8
Huone
8,7
Sijainti
8,6
Aamiainen
7,5
Vastinetta rahalle
7,5
Ruoka
6,7
Palvelu
8,4
Huone
8,0
Ruoka
7,1
7,5 Hyvä
Plussat: It’s a great resort, beautiful amenities, clean and perfect maintenance.
Miinukset: If you are into food, please use another resort. They are so so so limited food wise and very same food every day, in regards to food quality...there is no quality compared w other resorts in Cancun Just a single restaurant is worth eating-Mirador
10,0 Erinomainen
Plussat: Staff was very friendly! Excellent clean white sand beach. Resort was clean and well kept. Amazing showers with multiple heads and room for two in the royal tower. It has everything you need but was also small enough that you didn’t need a golf cart to get around. Interesting and unique food choices. Buffet average. Loved the salad bar options.
Miinukset: It was inconvenient that you had to keep track of towel cards each day and you could only receive one towel per person.
10,0 Erinomainen
Plussat: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Miinukset:
8,5 Erinomainen
Plussat: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Miinukset: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key.
Check out was good. Thank goodness it was a different person.
Not really any activities at night though.
10,0 Erinomainen
Plussat: It was not precisely for me but my mom and bro, they both were completely happy about the hotel, the facilities and the service provided by the personnel
Miinukset: There was not something on the Hotel's side but ours. We missed the checkout and had to paid a bit more, fortunately they understood the situation and gave us a discount for that too.
8,8 Erinomainen
Plussat: Everything was good but I dont like the people in the hotel trying to sell u membership club all days and also they follow me one day hotel to street trying to sell me. That's too bad
Miinukset: The sellers people
10,0 Erinomainen
Plussat: This resort is an exceptionally clean and very friendly resort! Beach is perfect and very big! Plenty of things to do for the family or for couples!
Miinukset: Timeshare people!!!
8,3 Erinomainen
Plussat: Place
Miinukset: Front disk need to be more helpful...
9,6 Erinomainen
Plussat: The beach was fabulous, the facilities were wonderful, the employees were friendly, the time share people were not too aggressive, the shows were appreciated, the room was wonderful with a good view and liked the many loungers around.
Miinukset: The bed was too hard, the dinners were not very tasty (lunch and breakfast were delicious), and not enough U.S. TV channels.
8,3 Erinomainen
Plussat: nice entertaining staff beautiful beach :) nice pool
Miinukset:
10,0 Erinomainen
Plussat: Amazing view of the sea from my window. Balcony was an amazing touch to the room. Food was abundant and staff were nice and courteous. Loved my stay
Miinukset: My only complaint is the concierge will try and sell you things upon your arrival. That is very annoying. I don't want to be bothered with that
10,0 Erinomainen
Plussat: The view from our room was impeccable! We could see the beach and hear the waves when our patio door was open. The staff were the sweetest and most attentive! The buffet had surprisingly great food options for it being all FREE! The servers were always catering to us and never let our drinks get empty! We made a friend, Jose Mercedes, who was our favorite server. He would bring us his own special shots called “scooby doo” and made us feel like we had been friends for years. I would recommend this resort all around. My favorite vacation so far!! And don’t forget the free entertainment shows! The staff put together fun shows and put a lot of effort into it for our entertainment. All around the staff was super sweet and happy. Great view, great staff, clear beautiful beach, tasty drinks & baby sea turtles all for FREE with the all inclusive package. Highly recommend!
Miinukset:
Forumin ranta ja Cancúnin kokouskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Delfinesin ranta ja Cancúnin mayamuseo sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 825 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
Erinomainen
8,8
Plussat: The hotel is really all inclusive. However you need to make clear. We have booked for 3 people in one room. However, the property mentioned that the booking only for two people and we need to pay additional.
Erinomainen
10,0
Plussat: There was so many things for kids to do, the staff was great at keeping everyone entertained and they were all friendly.
OK
5,8
Erinomainen
10,0
Plussat: The vibes of the place is great. Everything is thought out, from the room, pool to beach. And even though it’s all inclusive, the foods were good. We stayed in the Ocean View suit with the jacuzzi in the balcony and it was a great experience. We were given access to Atlantis for breakfast which is a rooftop restaurant with an ocean view.
Erinomainen
10,0
Plussat: Everything else was amazing, the hotel, the staff, the food.
OK
4,6
Plussat: Nice location, clean sea, close archeological area. Nice parking right next to lobby.
Erinomainen
10,0
Plussat: The staff were super friendly and helpful. The resort was very clean and well kept. I like that they had people patrolling and keeping track of who comes in and out.
Huono
1,0
Plussat: kids pool
Erinomainen
10,0
Plussat: Everything was excellent. We had a great time. Everything was very clean and fashion. The restaurants were very good and the bars were too.
Hyvä
7,1
Plussat: International standard of a luxury hotel.
Hyvä
6,3
Plussat: Good things about the resort: 1) Breakfast at Atlantis restaurant was amazing. The menu has a good variety of choices and all of then are very good. 2) The infinity pool is big and beautifull. It's is located in front of the beach and the view is amazing. 3) The room is huge. The bed is huge and very confortable.
Erinomainen
8,8
Plussat: Very clean and organised hotel. The staff were all so friendly and amazing! The kids club so great the ladies were amazing so hands on! Kids club runs from 9am-10pm so much time for mummy and daddy to relax! This resort was for everyone
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 4 825 arvosteluun
Sijainti
8,5
Palvelu
8,2
Aamiainen
6,6
Juomat
6,2
Huone
6,1
Palvelut
6,0
Internet
5,6
Mukavuus
4,8
Sijainti
8,3
Palvelu
7,4
Uima-allas
7,3
Ruoka
6,3
Juomat
6,0
Huone
5,6
Palvelut
5,1
Mukavuus
4,7
8,8 Erinomainen
Plussat: The hotel is really all inclusive. However you need to make clear. We have booked for 3 people in one room. However, the property mentioned that the booking only for two people and we need to pay additional.
Miinukset: too crowded
10,0 Erinomainen
Plussat: There was so many things for kids to do, the staff was great at keeping everyone entertained and they were all friendly.
Miinukset:
5,8 OK
Plussat:
Miinukset: The place looks better on the photos but in reality everything is pretty old.
10,0 Erinomainen
Plussat: The vibes of the place is great. Everything is thought out, from the room, pool to beach. And even though it’s all inclusive, the foods were good. We stayed in the Ocean View suit with the jacuzzi in the balcony and it was a great experience. We were given access to Atlantis for breakfast which is a rooftop restaurant with an ocean view.
Miinukset: The WiFi could have been better. But it’s not too bad.
10,0 Erinomainen
Plussat: Everything else was amazing, the hotel, the staff, the food.
Miinukset: Not allows visitors, even if u pay extra, and show passport. Hard to spend time with friends if not stay in same hotel
4,6 OK
Plussat: Nice location, clean sea, close archeological area. Nice parking right next to lobby.
Miinukset: After check in we were informed by conciergebperson that we can join their club (Infinity) even several times refused and most importantly that we should give tips as local employees get 6USD per day - unexceptable in 5* all inclusive hotel. Hotel is telling you that they have great ala cart restaurants however their quality is very low. Very often mistakes in orders, meat is usually lower quality, some world-wide recipies like Club Sandwich are not followed properly. I would not mind that hotel doesn’t know how to do good pasta - it is mexican hotel, not italien. However then please don’t say that you have italien restaurant. What’s served there... Italiens will cry most probably. Family oriented hotel - not much stuff for kids, with exception of bit old looking minigolf, short zip line, swimming area with few slides (quite bad shape) and few things in kid’s zone (two swings, two basketball baskets, two play houses). Not really impressive. Also noise during evenings and night - not really calm place. They woke up my daughter several time. Music was playing quite long into the night.
10,0 Erinomainen
Plussat: The staff were super friendly and helpful. The resort was very clean and well kept. I like that they had people patrolling and keeping track of who comes in and out.
Miinukset: I wish they had more vegetarian/vegan options at the other restaurants. They had plenty to choose from at the buffet but we didn't go to the restaurants because there wasn't much to choose from.
1,0 Huono
Plussat: kids pool
Miinukset: we stayed 5 days. out of 5 days 3 days my room AC did not work. complain 3 time but nobody fix the ac. my family did not sleep for 3 days. hotels corridor ac does not work else well. Food is horrible. we eat outside. NOT NICE PLACE TO STAY. AVOID
10,0 Erinomainen
Plussat: Everything was excellent. We had a great time. Everything was very clean and fashion. The restaurants were very good and the bars were too.
Miinukset:
7,1 Hyvä
Plussat: International standard of a luxury hotel.
Miinukset: The choice of food in the buffet restaurant is mainly for Americans’ taste. The beach was not clean.
6,3 Hyvä
Plussat: Good things about the resort: 1) Breakfast at Atlantis restaurant was amazing. The menu has a good variety of choices and all of then are very good. 2) The infinity pool is big and beautifull. It's is located in front of the beach and the view is amazing. 3) The room is huge. The bed is huge and very confortable.
Miinukset: 1) At registration, we refused to by the upgrade for Infinity. After that the staff we not very friendly with us. They not even mentioned that there were an hospitality room to wait until the room is available. Because of that, we waited 2 hours seated at reception with heat and thirst (there were no air conditioning nor water). 2) The buffet for lunch and dinner is big and have variety of choices but everyday almost the same things are served (for example: at the sushi station, everyday there are the same choice of sushi, at dessert station, everyday has the same desserts). 3) Beach was disappointing: shore has a lot of holes (suddenly the depth increases). The ocean has a lot of waves and it is impossible to swim calmly in the ocean. Combined, the hole and the waves makes the ocean very dangerous. 4) We couldn't enter at the French restaurant because it was mandatory to use social clothes and I didn't bring any. The problem is that there were none information about it at booking.com and seadust website.
8,8 Erinomainen
Plussat: Very clean and organised hotel. The staff were all so friendly and amazing! The kids club so great the ladies were amazing so hands on! Kids club runs from 9am-10pm so much time for mummy and daddy to relax! This resort was for everyone
Miinukset: The food at the hotel was very very average! My last day I got food poisoning
Delfinesin ranta ja Cancúnin mayamuseo sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Cancúnin mayamuseo sijaitsee muutaman askeleen päässä ja Aquaworld sijaitsee 14 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 8,6 Erinomainen
Perustuu 3 315 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,6
Plussat: Stunning beach! Great bars on the beach! They arranged a Mexican themed night, with amazing food and a show! What a nice way to end our holidays here! Omni has an amazing breakfast selection, from fruits to pancakes. Would highly recommend this hotel.
Erinomainen
10,0
Plussat: All the staff at the hotel really took their time to try and learn and remember your name. Made you feel cared about and like you were the number one priority. I never wanted to leave honestly and I would go back in a heart beat!
Erinomainen
10,0
Plussat: We love the Omni! Great service and the food is always delicious!!
OK
5,4
Plussat: The friendless of the waiters and staff in the dining rooms.
Erinomainen
9,6
Plussat: Stayed here for Spring Break with my boyfriend and we loved it! Were in our early twenties and besides families, we were probably one of the youngest ones there, which we didn't mind! We both have never been to Cancun before and Omni blew us away and exceeded our expectations! We loved every second spent here. All Restaurants were delicious, the room was beautiful, and the staff are AMAZING! Every night there are shows which make Omni a fun and lively resort! We loved all of the different pool and food options here! The resort is right on the beach (including beach restaurants and the pool bar on the beach) which we loved being so close to the ocean. The staff remembered us any time we went anywhere on the resort which made us feel special and important! We definitely will be returning!
Erinomainen
10,0
Plussat: The food was delicious and the entire staff very friendly and eager to help you
Hyvä
6,0
Plussat: buffet
Erinomainen
9,6
Plussat: We have a limited budget and the OMNI CANCUN has a great value of money and we enjoy the trip. The buffet for breakfast and dinner are super good. We love the coffee and cakes there. Staffs are very helpful. The beach is right in front of the hotel and the balcony view of the ocean from our room is gorgeous. There are convenient stores next to the hotel which is very helpful.
Erinomainen
8,3
Erinomainen
9,6
Plussat: Altogether I like it
Erinomainen
9,6
Plussat: Foods were good. Location was perfect where is near the Museum and some shops. Rooms and bathroom were clean enough and the both directions (lagoon and ocean) have nice view. Although it was stated in previous comments, WiFi was good enough. The front desk was helpful.
Erinomainen
9,0
Plussat: Location, staff, and food was great!
Tiedot
Arvostelut
Kokonaisarvosana 8,6 Erinomainen
Perustuu 3 315 arvosteluun
Palvelu
8,7
Sijainti
8,7
Puhtaus
8,6
Vastinetta rahalle
8,5
Huone
7,4
Aamiainen
7,3
Mukavuus
5,0
Internet
4,5
Sijainti
8,9
Puhtaus
8,7
Vastinetta rahalle
8,7
Palvelut
8,5
Palvelu
8,4
Huone
6,8
Mukavuus
4,5
Internet
3,3
Palvelu
8,9
Palvelut
8,3
Ruoka
7,4
Huone
6,9
9,6 Erinomainen
Plussat: Stunning beach! Great bars on the beach! They arranged a Mexican themed night, with amazing food and a show! What a nice way to end our holidays here! Omni has an amazing breakfast selection, from fruits to pancakes. Would highly recommend this hotel.
Miinukset: The spa treatments are really expensive. These aren't even compatible to European prices which are already high.
10,0 Erinomainen
Plussat: All the staff at the hotel really took their time to try and learn and remember your name. Made you feel cared about and like you were the number one priority. I never wanted to leave honestly and I would go back in a heart beat!
Miinukset:
10,0 Erinomainen
Plussat: We love the Omni! Great service and the food is always delicious!!
Miinukset: Nothing! Everything was perfect!
5,4 OK
Plussat: The friendless of the waiters and staff in the dining rooms.
Miinukset: The room was poorly furnished. It should have had a desk or something to put a computer on. The food on the buffet was very limited and consisted of cheap bean dishes and etc. No guacamole for instance. There are only two al carte restaurants. The concierge would say that both restaurants were full. They weren't. One of the staff told me it was just a device to get you to eat in the cheap buffet. We paid for a ocean view room but the cement wall was so high, if you sat down all you could see was sky. Guest are allowed to "save" chairs by the pool with towels.
9,6 Erinomainen
Plussat: Stayed here for Spring Break with my boyfriend and we loved it! Were in our early twenties and besides families, we were probably one of the youngest ones there, which we didn't mind! We both have never been to Cancun before and Omni blew us away and exceeded our expectations! We loved every second spent here. All Restaurants were delicious, the room was beautiful, and the staff are AMAZING! Every night there are shows which make Omni a fun and lively resort! We loved all of the different pool and food options here! The resort is right on the beach (including beach restaurants and the pool bar on the beach) which we loved being so close to the ocean. The staff remembered us any time we went anywhere on the resort which made us feel special and important! We definitely will be returning!
Miinukset: N/A We loved everything!
10,0 Erinomainen
Plussat: The food was delicious and the entire staff very friendly and eager to help you
Miinukset: Our in room bar-refrigerator didn’t keep beverages cold
6,0 Hyvä
Plussat: buffet
Miinukset: wifi too poor
9,6 Erinomainen
Plussat: We have a limited budget and the OMNI CANCUN has a great value of money and we enjoy the trip. The buffet for breakfast and dinner are super good. We love the coffee and cakes there. Staffs are very helpful. The beach is right in front of the hotel and the balcony view of the ocean from our room is gorgeous. There are convenient stores next to the hotel which is very helpful.
Miinukset: There is a limited selection of restaurants especially for dinner. We are disappointed with the Italian and Asian restaurants.
8,3 Erinomainen
Plussat:
Miinukset: The staff was extremely friendly and helpful!!! The pools were nice!! Drinks were good especially mango mojito at the beach!
9,6 Erinomainen
Plussat: Altogether I like it
Miinukset: WiFi service not that good
9,6 Erinomainen
Plussat: Foods were good. Location was perfect where is near the Museum and some shops. Rooms and bathroom were clean enough and the both directions (lagoon and ocean) have nice view. Although it was stated in previous comments, WiFi was good enough. The front desk was helpful.
Miinukset: The beverages were lower quality, You should state the good quality brands while ordering a drink. The pool is not swimmable since it is very shallow. Also you should make a reservation for some restaurants (Asian, Mexican and Italian) between 10AM - 4PM. Sometimes, the restaurants are filled when trying a reservation even at 11AM. Consigliere was not friendly.
9,0 Erinomainen
Plussat: Location, staff, and food was great!
Miinukset: Did not feel informed about all of the entertainment and events happening on the grounds. Also felt bombarded by the VIP Member staff.
Cancúnin mayamuseo sijaitsee muutaman askeleen päässä ja Aquaworld sijaitsee 14 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
Aquaworld sijaitsee 4 minuutin kävelymatkan päässä ja Cancúnin interaktiivinen merimaailma 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokouskeskus ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,5 Erinomainen
Perustuu 4 460 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,2
Plussat: Restaurants, swm pool, bars, good and more.
Erinomainen
9,2
Plussat: Pothos everywhere! Sensory architecture. Ocean front, many pools to choose from, each pyramid is scented differently, spa is fantastic, massage was incredible, all staff is kind and attentive. Maria in Royal is very sweet and did lots of extras for our anniversary, Orlando in the Royal restaurants is a fellow rocker and always went out of his way to say hi to us everywhere. Ramon and Cesar are notable staff as well. The restaurant Tempo (not included) is the best meal we’ve ever had. Royal service has its own bar and buffet, we started and ended there many times. Lots of information and help everywhere. They will call cabs for you super easily (there within 2min) and R2 bus up and down the strip and downtown is right outside, frequent and cheap (12 pesos pp). Nobody trying to sell tours, photos, etc in Royal Service- just in the main areas
Erinomainen
8,3
Plussat: Great setting and rooms, just renewed
Hyvä
7,5
Plussat: The main building is absolutely beautiful, I must say the thing that really stands out about this resort is the staff, most of them are very attentive, I specialty will like to thank Gaudencio from restaurant Naos, he made me and my family feel very spacial, he even went to another restaurant to get something for my husband. Kudos for the staff.
Hyvä
7,7
Keskinkertainen
3,8
Plussat: Golf course and tennis court
Erinomainen
10,0
Plussat: Service and food was amazing!
Hyvä
7,1
Plussat: hotel was located in a good place. it is a big hotel and feels grand as you walk in. the room was clean and very fresh look to it. we have ocean view room with balcony and loved it. Blue Agave restaurant customer service was really good. I don't drink alcohol but non-alcoholic service by the pool was really good. pool was awesome as well.
Erinomainen
10,0
Plussat: We absolutely enjoyed all the amenities and services provided. Their staff members are accommodating and friendly. The adult only side of the hotel was enjoyable and relaxing. Their pool and beach fronts are well maintained and easily accessible. The food options and restaurants are nice. Our butler (Rode) was amazing. Their rooms are comfy and spacious. This was our first stay and experience at their property and will definitely come back again.
Hyvä
6,3
Plussat: The resort is very beautiful the architecture resembles a pyramid--love the building but that was about it.
OK
5,8
Plussat: My view, the shower and the bed.
Erinomainen
8,8
Plussat: Hotel on Royal SIDE was amazing. We went with a very large group but opted the Royal service for private amenities. POOL BUTLER and section. Would definitely book there again
Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 4 460 arvosteluun
Internet
8,4
Sijainti
8,3
Palvelu
7,8
Aamiainen
7,5
Ruoka
6,8
Huone
6,4
Sijainti
7,7
Palvelu
6,9
Ruoka
5,7
Huone
5,4
Tunnelma
5,3
Mukavuus
4,3
Uima-allas
8,2
Sijainti
7,9
Palvelu
7,5
Ruoka
6,7
Huone
6,3
Tunnelma
6,1
Vastinetta rahalle
5,4
9,2 Erinomainen
Plussat: Restaurants, swm pool, bars, good and more.
Miinukset: The gym. Need more space and machines. More shows too.
9,2 Erinomainen
Plussat: Pothos everywhere! Sensory architecture. Ocean front, many pools to choose from, each pyramid is scented differently, spa is fantastic, massage was incredible, all staff is kind and attentive. Maria in Royal is very sweet and did lots of extras for our anniversary, Orlando in the Royal restaurants is a fellow rocker and always went out of his way to say hi to us everywhere. Ramon and Cesar are notable staff as well. The restaurant Tempo (not included) is the best meal we’ve ever had. Royal service has its own bar and buffet, we started and ended there many times. Lots of information and help everywhere. They will call cabs for you super easily (there within 2min) and R2 bus up and down the strip and downtown is right outside, frequent and cheap (12 pesos pp). Nobody trying to sell tours, photos, etc in Royal Service- just in the main areas
Miinukset: Pyramids can be confusing to get around at times. Floor 1 in main buildings connects to floor 2 in royal and we messed that up the first few days. Meliá Circle salespeople (they say its not a timeshare but it is) are kind but it takes up 3 hours when they tell you 90min. Harder pressure when you say no to joining but that’s how it goes- we were offered perks for sitting through presentation and got a huge plate of lobster and shrimp, plus a discount on massages though. Once you get that pink bracelet showing that you sat through the pitch, nobody tries selling you anything anymore. Spent about another $600 USD in tips to staff in 7 days because everyone IS so helpful and tending to your needs at all times but it made it that much more expensive than anticipated. I guess you don’t have to tip but it seems unethical not to.
8,3 Erinomainen
Plussat: Great setting and rooms, just renewed
Miinukset: The main buffet was really hoy did not have air conditioning
7,5 Hyvä
Plussat: The main building is absolutely beautiful, I must say the thing that really stands out about this resort is the staff, most of them are very attentive, I specialty will like to thank Gaudencio from restaurant Naos, he made me and my family feel very spacial, he even went to another restaurant to get something for my husband. Kudos for the staff.
Miinukset: For the type of resort it seemed a bit outdated, they didn't have that many options of restaurants like other resorts have, and I didn't think their shows were that good.
7,7 Hyvä
Plussat:
Miinukset: They closed 3 restaurants and meal planning was difficult to say the least.
3,8 Keskinkertainen
Plussat: Golf course and tennis court
Miinukset: The pushy timeshare people; dim lit corridors ; lack of authentic Mexican food choices
10,0 Erinomainen
Plussat: Service and food was amazing!
Miinukset: Maybe the check in time can be shorter
7,1 Hyvä
Plussat: hotel was located in a good place. it is a big hotel and feels grand as you walk in. the room was clean and very fresh look to it. we have ocean view room with balcony and loved it. Blue Agave restaurant customer service was really good. I don't drink alcohol but non-alcoholic service by the pool was really good. pool was awesome as well.
Miinukset: 1. check in process took longer than expected. We arrive a day late due to flight cancelation and still didn't get the room for about an hr. after our arrival. 2. Customer service - other than Blue Agave restaurant was terrible. This was an all inclusive resort but I felt like they were doing me a favor when it comes to service sit down and serve restaurants. 3. elevator carpet had a very mushy smelliness to it. 4. Melia tries to sell you their membership program for 90 mins in return for either a free massage and 3n/4d future stay. I DO NOT RECOMMEND you to take that presentation. I hate to feel pressured...a simple NO should be sufficient but they try to keep selling with 3 different people.
10,0 Erinomainen
Plussat: We absolutely enjoyed all the amenities and services provided. Their staff members are accommodating and friendly. The adult only side of the hotel was enjoyable and relaxing. Their pool and beach fronts are well maintained and easily accessible. The food options and restaurants are nice. Our butler (Rode) was amazing. Their rooms are comfy and spacious. This was our first stay and experience at their property and will definitely come back again.
Miinukset: A couple of their restaurants (Market Grill, Bana) were very hot, making it very uncomfortable and difficult to enjoy our food and relax.
6,3 Hyvä
Plussat: The resort is very beautiful the architecture resembles a pyramid--love the building but that was about it.
Miinukset: The experience started well but things quickly got bad. My boyfriend and I went to dinner on a restaurant that was super full of people and very loud. We asked for tacos which took forever to arrive. The meat was just thrown on the taco shell. It looked messy. To make things worse the tacos did not taste good. The waiter service was also bad. They were so busy they just flung the plate of food on your table without saying anything. At other hotels we stayed at like the fantastic Le Blanc the food not only was delicious--you can tell it was prepared lovingly by chefs who really care about food--but the food also looked amazing. The waiters at Le Blanc were very friendly and took time to explain everything about the food we were served as well as other food and drink options. Now back to Paradisus, there are other issues like we made a mistake and took the staff elevator where food is delivered to the guest rooms and we were shocked by what we saw. It was fillthy with food on the elevator floor and the elevator smelled of rotten food. GROSS. The hotel room itself at first glance was okay NOT LUXURY but the balcony had plants and flowers which from afar looked nice until you saw the planter up close. We found at least 20 cigarette butts in the soil. GROSS. I suspect it was a room where smoking was allowed which we did not want since we don't smoke and hate the smell of cigarettes especially when it gets inside the curtains and furniture. But to be fair we only saw the cigarette butts on the balcony not in the room so maybe the previous occupants only smoked in the balcony and not inside the room but maybe they did. Who knows? My question is why doesn't the housekeeping staff remove the cigarette butts? How difficult is it. Anyway we stayed about a little over an hou at Paradisus before we decided to leave and find another resort hotel. Pay extra money and find yourself a better resort. You will have a much better experience.
5,8 OK
Plussat: My view, the shower and the bed.
Miinukset: The staff were confused when checked about it refused to get management to try and rectify the situation, denied my all inclusive privileges because of their mistakes.
8,8 Erinomainen
Plussat: Hotel on Royal SIDE was amazing. We went with a very large group but opted the Royal service for private amenities. POOL BUTLER and section. Would definitely book there again
Miinukset: Hotel main area Carpets in the elevator were very MUSTY. They have incense burning in various area. Also, side not make sure the change the sheets DAILY. Found a stain on the bed from the night I spilled something tucked in the blankets
Aquaworld sijaitsee 4 minuutin kävelymatkan päässä ja Cancúnin interaktiivinen merimaailma 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokouskeskus ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Delfinesin ranta sijaitsee 3 minuutin kävelymatkan päässä ja El Reyn rauniot 8 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,5 Erinomainen
Perustuu 4 148 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Absolutely gorgeous view!!!! The staff are so nice and they really hard!!!
Erinomainen
9,2
Plussat: Everything was pretty good, specially the staff was really friendly and nice!
Erinomainen
8,8
Plussat: The staff was super friendly and spoke good English as well
Keskinkertainen
3,3
Plussat: Not much. The food was not fresh although it was plentiful. Staff didn’t understand/ speak English. Simple request difficult to convey. Dirty gum was on flood entire stay.. Cleaning cloth left in mini-bar and beverage not cold.IMG_0231.MOV
Keskinkertainen
2,9
Hyvä
7,5
Plussat: Easy access from airport. Courteous staff: Alexis, Araceli, Levy, Ulises, Marco, Fernely, Juan Carlos, Alejandra, and Carlos went above and beyond to make sure we had what we needed. Friendly atmosphere.
Hyvä
7,1
Plussat: Staff and cleanliness
Erinomainen
10,0
Plussat: The staff was incredible
Hyvä
7,0
Plussat: The service waiter and waitress are very nice, and well taken care of. I give a 10.
Erinomainen
10,0
Plussat: Excellent food, great service, very nice going back for sure !
Erinomainen
10,0
Plussat: nice view and clean room!!
Erinomainen
10,0
Plussat: Staff was amazing. Hotel was clean, beautiful and relaxing. Best family resort in Cancun. Safe area my husband and I went for runs outside the resort almost everyday we were there. Made us feel like we were in Flordia.
Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 4 148 arvosteluun
Sijainti
8,8
Palvelu
8,3
Aamiainen
8,0
Internet
7,5
Huone
6,3
Mukavuus
3,1
Sijainti
8,7
Uima-allas
8,0
Palvelu
7,7
Ruoka
6,0
Palvelut
5,7
Huone
5,7
Mukavuus
2,8
Palvelu
8,3
10,0 Erinomainen
Plussat: Absolutely gorgeous view!!!! The staff are so nice and they really hard!!!
Miinukset: The beach was a little dirty
9,2 Erinomainen
Plussat: Everything was pretty good, specially the staff was really friendly and nice!
Miinukset:
8,8 Erinomainen
Plussat: The staff was super friendly and spoke good English as well
Miinukset:
3,3 Keskinkertainen
Plussat: Not much. The food was not fresh although it was plentiful. Staff didn’t understand/ speak English. Simple request difficult to convey. Dirty gum was on flood entire stay.. Cleaning cloth left in mini-bar and beverage not cold.IMG_0231.MOV
Miinukset: Most things. Not much. The food was not fresh although it was plentiful. Staff didn’t understand/ speak English. Simple request difficult to convey. Dirty gum was on flood entire stay.. Cleaning cloth left in mini-bar and beverage not cold.IMG_0231.MOV
2,9 Keskinkertainen
Plussat:
Miinukset: Very bad holiday
7,5 Hyvä
Plussat: Easy access from airport. Courteous staff: Alexis, Araceli, Levy, Ulises, Marco, Fernely, Juan Carlos, Alejandra, and Carlos went above and beyond to make sure we had what we needed. Friendly atmosphere.
Miinukset: The lack of proper air conditioning rooms, elevators, and or eating area.
7,1 Hyvä
Plussat: Staff and cleanliness
Miinukset: The beach is disgusting with the algas I’m pretty sure there is a way to clean and remove the sargazo from the beach and ocean line.
10,0 Erinomainen
Plussat: The staff was incredible
Miinukset: The bars and pools close at 5-6pm.
7,0 Hyvä
Plussat: The service waiter and waitress are very nice, and well taken care of. I give a 10.
Miinukset: I had paid extra for crown club room, but when I got there they're trying to give us a standard room. Until we had to gave them proof of what we had paid for it.
10,0 Erinomainen
Plussat: Excellent food, great service, very nice going back for sure !
Miinukset: The sales people at the lobby trying to sell packages
10,0 Erinomainen
Plussat: nice view and clean room!!
Miinukset: nothing
10,0 Erinomainen
Plussat: Staff was amazing. Hotel was clean, beautiful and relaxing. Best family resort in Cancun. Safe area my husband and I went for runs outside the resort almost everyday we were there. Made us feel like we were in Flordia.
Miinukset: The sea weed at the beach was a little much but thats mother nature. I dont think the hotel can help that.
Delfinesin ranta sijaitsee 3 minuutin kävelymatkan päässä ja El Reyn rauniot 8 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Located in Zona Hotelera, this beachfront property is in the city center and within 3 mi (5 km) of El Rey Ruins, Delfines Beach, and Aquaworld. Maya Cancun Museum is 2 mi (3.2 km) away.
Kokonaisarvosana 8,5 Erinomainen
Perustuu 1 605 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,6
Plussat: The property is absolutely gorgeous. It doesn’t look like all the other resorts on the block. It has some personality to it which I loved. The beach and pools were amazing. The staff was amazing and so helpful with anything we needed. The choice between buffet style or a nice sit down was really nice. We loved that we could use both resorts and spent a lot of time at the other pool because they had more seating options and the swim up bar. But we also loved hanging around the GR pool too.
Erinomainen
8,3
Plussat: Staff, food at the restaurant that looked over the sea. Aaron was great, an excellent waiter and very attentive
Erinomainen
10,0
Plussat: The breakfast varied and very rich
Erinomainen
8,0
Plussat: All inclusive with various restaurants, drink options and entertainment.
Erinomainen
9,2
Plussat: The breakfast was great! Typical continental fare with some Mexican treats like enchiladas. Pastry and juice options were also wonderful. No complaints with the waiters who were all very friendly, engaging and attentive. The cocktails were ok, but the pina colada was consistently great! It is a beautiful property, intimate and quiet, but you get access to the larger, more populated Solaris property which is right beside GR Caribe. No complaints about the aethetics and breakfast. We also enjoyed the fine dining restaurants! Food and service in Marco Polo and Veneto were awesome.
Erinomainen
9,6
Plussat: The staff was super friendly and helpful in every aspect. The taste and quality of the food was fabulous and the variety was fantastic. I have never experienced such a high quality of service and food anywhere and I've Looking forward to going back there as soon as possible.
Erinomainen
8,3
Plussat: Staff was friendly and location was good.
Hyvä
7,9
Hyvä
7,9
Plussat: My room , clean and comfortable, servers , foods etc
Keskinkertainen
3,8
Erinomainen
10,0
Plussat: The staff was wonderful in every aspect. Very friendly and helpful.
Hyvä
6,7
Plussat: Staff
Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 1 605 arvosteluun
Palvelu
8,6
Sijainti
8,4
Aamiainen
8,3
Huone
7,2
Mukavuus
4,5
Internet
3,3
Palvelu
8,7
Uima-allas
8,6
Aamiainen
8,2
Sijainti
7,9
Huone
6,7
Juomat
6,1
Ruoka
5,8
Mukavuus
4,6
Palvelu
8,8
Puhtaus
8,5
Uima-allas
8,1
Huone
6,6
9,6 Erinomainen
Plussat: The property is absolutely gorgeous. It doesn’t look like all the other resorts on the block. It has some personality to it which I loved. The beach and pools were amazing. The staff was amazing and so helpful with anything we needed. The choice between buffet style or a nice sit down was really nice. We loved that we could use both resorts and spent a lot of time at the other pool because they had more seating options and the swim up bar. But we also loved hanging around the GR pool too.
Miinukset: My only complaint is that the lowest the Air conditioner would get the room was 24 degrees Celsius which is about 75 degrees and still pretty warm.
8,3 Erinomainen
Plussat: Staff, food at the restaurant that looked over the sea. Aaron was great, an excellent waiter and very attentive
Miinukset: Wifi was weak in 23xx. First room was great but then the builders started, nightmare...
10,0 Erinomainen
Plussat: The breakfast varied and very rich
Miinukset:
8,0 Erinomainen
Plussat: All inclusive with various restaurants, drink options and entertainment.
Miinukset: A good distance from the market/entertainment area.
9,2 Erinomainen
Plussat: The breakfast was great! Typical continental fare with some Mexican treats like enchiladas. Pastry and juice options were also wonderful. No complaints with the waiters who were all very friendly, engaging and attentive. The cocktails were ok, but the pina colada was consistently great! It is a beautiful property, intimate and quiet, but you get access to the larger, more populated Solaris property which is right beside GR Caribe. No complaints about the aethetics and breakfast. We also enjoyed the fine dining restaurants! Food and service in Marco Polo and Veneto were awesome.
Miinukset: If you are accustomed to authentic Mexican food, then you may enjoy the dinner variety in the main dining rooms. However, if your experience with Mexican food is north american or caribbean, you will not like the spread so much. We struggled to get a quesadilla or taco that was similar to that had outside of Mexico. North American/ Caribbean Mexican offerings tend to be a bit more flavorful. Also--beware of the concierge and team who will try to get you to purchase timeshare through club membership. You will spend three/ four hours being quizzed on how much you usually spend for vacation, shown what rooms you can get at a reduced rate only to be told that club membership costs over $10,000 USD with a 25% downpayment and hefty monthly instalments. You will still be required to pay airfare, nightly room rates with limited windows for travel in addition to that unconscionable membership fee. It really appears to scam you out of your money. They tell you that you get a free welcome club party in comparison to the $200 USD you pay to go to a club in Cancun (which is a lie by the way). When you decline, be prepared to receive two or three others pursuing you in quick succession, offering to lower the membership cost offer to cajole you into signing up. By the time we got to the third representative, he shaved off $9000 from the original offer, asking us to pay $940 plus the hefty monthly instalments. When we declined for the third time, we were quickly ushered out and met with aggression. BEWARE.
9,6 Erinomainen
Plussat: The staff was super friendly and helpful in every aspect. The taste and quality of the food was fabulous and the variety was fantastic. I have never experienced such a high quality of service and food anywhere and I've Looking forward to going back there as soon as possible.
Miinukset: The mattress was still ok but could have been quiet a bit more comfortable.
8,3 Erinomainen
Plussat: Staff was friendly and location was good.
Miinukset: The food was very disappointing, basic cafeteria style food.
7,9 Hyvä
Plussat:
Miinukset: Bed was too hard. The gave us a smaller room than what we had booked
7,9 Hyvä
Plussat: My room , clean and comfortable, servers , foods etc
Miinukset: Only one thing bother me , one receptionist girl her name is stefania or something like that she is disrespectful and unkind to us .other receptionist was super nice and friendly
3,8 Keskinkertainen
Plussat:
Miinukset: First of all anyone who thinks this is a 5 star hotel then it is not. 1. The food in all of the Nellon restaurants is not tasty at all and at a very low level. 2. The dishes that are given in general are of a size that can only be laughed at. 3. The alcohol offered in the hotel is very limited and not of quality. I would recommend adding a little extra money and going to a real 5 star hotel for anyone interested in a good hotel
10,0 Erinomainen
Plussat: The staff was wonderful in every aspect. Very friendly and helpful.
Miinukset: We LOVED our stay at GR Caribe in every way, we are already planning our return trip. Highly recommend this location for a relaxing vacation.
6,7 Hyvä
Plussat: Staff
Miinukset: Food
Located in Zona Hotelera, this beachfront property is in the city center and within 3 mi (5 km) of El Rey Ruins, Delfines Beach, and Aquaworld. Maya Cancun Museum is 2 mi (3.2 km) away.
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 348 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,2
Plussat: Restaurants
Keskinkertainen
3,8
Plussat: Nothing
Hyvä
7,5
Plussat: The beach and location of resort is perfect! Also the pools and kids zone was nice, and I absolutely loved the cigar bar and staff!
Erinomainen
8,3
Plussat: Love the activities,food and drinks
Erinomainen
10,0
Plussat: The rooms are very spacious
Hyvä
6,0
Plussat: All inclusive
Hyvä
6,0
Plussat: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Keskinkertainen
3,8
Plussat: We were not able to get our rooms due to their mistakes. The coordinator realize his mistake and told us one thing and try to charge us double.
Hyvä
7,9
Plussat: The breakfast was good and have variety to choose from. Many restaurants were within walking distance.
Hyvä
7,1
Plussat: The beach, location, pools
Erinomainen
8,8
Plussat: Excellent ride from the airport. Excellent location. Very friendly staff who took care of my every need after a somewhat difficult check-in process. Kudos go to the following: WAITER CAPTAIN - Gustavo Rodriguez (Breakfast) Daniel Perez - Waiter (Breakfast) Valentin Tun - Waiter (Breakfast) Andres Lopez - Waiter (Breakfast) Melecio Chavez - Waiter (Breakfast) Adrian Lewis - Waiter (Breakfast) Ernesto Sanchez - Poolside Bartender Luz Cedillo - Poolside Beverage Server Max Heriera - Porter / Luggage
Erinomainen
10,0
Plussat: Saved our vacation from another resort, beautiful grounds, lots of activities, clean , great views , super friendly attentive staff . Thank you so much. We will be back
Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 7 348 arvosteluun
Ranta
8,3
Sijainti
8,3
Palvelu
7,2
Aamiainen
6,9
Ruoka
6,3
Juomat
6,2
Vastinetta rahalle
5,9
Palvelut
5,9
Puhtaus
5,3
Huone
5,1
Mukavuus
4,2
Internet
3,2
Sijainti
7,9
Palvelu
6,4
Vastinetta rahalle
5,5
Puhtaus
5,0
Palvelut
4,9
Ruoka
4,7
Mukavuus
3,5
Huone
3,5
Ruoka
6,8
9,2 Erinomainen
Plussat: Restaurants
Miinukset: I would like to have A/C in elevators
3,8 Keskinkertainen
Plussat: Nothing
Miinukset: 1..Water smells like sewer. 2.Hotel charges $6 per for a locker safe. 3. The reception / front desk never picks their phone. 4. Elevator is very small and always over crowded..thats if it works 5. The drinks are watered down. 6. Most food served were nasty! 7. Lobby too dark and no AC. Very humid.
7,5 Hyvä
Plussat: The beach and location of resort is perfect! Also the pools and kids zone was nice, and I absolutely loved the cigar bar and staff!
Miinukset: The rooms and bathrooms need to be updated majorly! Some of our families room A/C stopped working in the middle of the vacation and they had to switch rooms
8,3 Erinomainen
Plussat: Love the activities,food and drinks
Miinukset: The hot elevator and there was only one working.
10,0 Erinomainen
Plussat: The rooms are very spacious
Miinukset:
6,0 Hyvä
Plussat: All inclusive
Miinukset: I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting.
Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6,0 Hyvä
Plussat: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Miinukset: Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
3,8 Keskinkertainen
Plussat: We were not able to get our rooms due to their mistakes. The coordinator realize his mistake and told us one thing and try to charge us double.
Miinukset: The environment was good. The activities and workers were friendly
7,9 Hyvä
Plussat: The breakfast was good and have variety to choose from. Many restaurants were within walking distance.
Miinukset: I didn’t like that you have to physically be there to make the reservations. Very inconvenient
7,1 Hyvä
Plussat: The beach, location, pools
Miinukset: The water from the shower and the bathroom sink has a bad odor and the elevators were not working.
8,8 Erinomainen
Plussat: Excellent ride from the airport. Excellent location. Very friendly staff who took care of my every need after a somewhat difficult check-in process. Kudos go to the following: WAITER CAPTAIN - Gustavo Rodriguez (Breakfast) Daniel Perez - Waiter (Breakfast) Valentin Tun - Waiter (Breakfast) Andres Lopez - Waiter (Breakfast) Melecio Chavez - Waiter (Breakfast) Adrian Lewis - Waiter (Breakfast) Ernesto Sanchez - Poolside Bartender Luz Cedillo - Poolside Beverage Server Max Heriera - Porter / Luggage
Miinukset: They first put us in a room that no guest should get (PB 0030). Please see the accompany pics. We also did not prefer the following restaurants: Maki Taco & The White Box.
10,0 Erinomainen
Plussat: Saved our vacation from another resort, beautiful grounds, lots of activities, clean , great views , super friendly attentive staff . Thank you so much. We will be back
Miinukset: Nothing . Perfect
Tortugan ranta ja Langustiranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa liikeasiakkailleen 5 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 7,8 Hyvä
Perustuu 6 632 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
- Business
OK
5,8
Plussat: Finally changed me to a good room
Keskinkertainen
3,8
Plussat: Like the fact that I can open my slide door and hear the ocean water at night.
Erinomainen
8,8
Plussat: Location and staff
Erinomainen
10,0
Plussat: Everything was perfect
Hyvä
6,3
Plussat: The location The bed
Erinomainen
10,0
Plussat: location is great
Erinomainen
10,0
Plussat: The staff was professional and friendly. Upon arrival, they decorated the room in celebration of my partner's bday--beautiful!
OK
4,2
Hyvä
7,5
Plussat: Location was great! Beach was steps away, the staff was very nice, room was in good condition, clubs and restaurants were nearby which was even better. I was satisfied with my stay.
Erinomainen
9,6
Plussat: The ocean view and location!
Hyvä
7,0
Plussat: Only location.
Hyvä
7,5
Plussat: Location was central to clubs- which were very expensive. Food was good.
Tiedot
Arvostelut
Kokonaisarvosana 7,8 Hyvä
Perustuu 6 632 arvosteluun
Sijainti
9,3
Ranta
8,7
Aamiainen
7,5
Vastinetta rahalle
6,2
Ruoka
5,9
Palvelu
5,6
Hyvinvointialue
5,4
Huone
5,4
Palvelut
4,8
Internet
4,6
Mukavuus
4,0
Tunnelma
4,0
Puhtaus
3,7
Sijainti
9,4
Uima-allas
8,5
Ranta
8,1
Aamiainen
7,5
Vastinetta rahalle
6,0
Huone
5,8
Ruoka
5,8
Palvelu
5,8
Mukavuus
4,7
Palvelut
4,7
Puhtaus
3,6
Tunnelma
3,5
Sijainti
9,4
Aamiainen
7,8
Juomat
6,0
Vastinetta rahalle
5,8
Ruoka
5,8
Palvelu
5,5
Huone
4,2
Palvelut
3,6
Puhtaus
3,5
Mukavuus
3,5
Tunnelma
2,8
Sijainti
9,4
Palvelu
5,5
Huone
4,3
Sijainti
9,2
Palvelu
5,6
Huone
3,7
Mukavuus
3,5
5,8 OK
Plussat: Finally changed me to a good room
Miinukset: Everyone in Cancun is a scam artist, hotel needs upgraded a bit, staff was friendly.
3,8 Keskinkertainen
Plussat: Like the fact that I can open my slide door and hear the ocean water at night.
Miinukset: When our rooms were ready we went up to the Rooms when we open the door it smell like dirty mop the bed wasn’t so clean either when I complain they send someone who didn’t speak any English to come too my room.
8,8 Erinomainen
Plussat: Location and staff
Miinukset: Elevators broke
10,0 Erinomainen
Plussat: Everything was perfect
Miinukset: There’s nothing I didn’t like
6,3 Hyvä
Plussat: The location The bed
Miinukset: No hot water The dinner not good, not enough choice
10,0 Erinomainen
Plussat: location is great
Miinukset: everything was good
10,0 Erinomainen
Plussat: The staff was professional and friendly. Upon arrival, they decorated the room in celebration of my partner's bday--beautiful!
Miinukset: toilet was broken
4,2 OK
Plussat:
Miinukset: Old furnitures
7,5 Hyvä
Plussat: Location was great! Beach was steps away, the staff was very nice, room was in good condition, clubs and restaurants were nearby which was even better. I was satisfied with my stay.
Miinukset: The humidity does affect the climate in the room which causes a damp or wetness smell/feel, but it wasn’t unbearable like some people say. The hotel just needs a better ventilation system..hopefully they’ll update the hotel in the near future. Overall I would stay again, because it was 5 rooms booked for my group and only one had this issue.
9,6 Erinomainen
Plussat: The ocean view and location!
Miinukset: A little pricey compared to other prices. And...Staff not being readily available when needed unless you go to the front desk. They will tell you on the phone that someone is on their way to help, but on 2 occasions no one came (one was a problem with toilet flushing and another was problems with finding my room). However after asking several times I did get some assistance but it took a while.
7,0 Hyvä
Plussat: Only location.
Miinukset: All the Staff is not kind, not gentle.
7,5 Hyvä
Plussat: Location was central to clubs- which were very expensive. Food was good.
Miinukset: They have a real problem with seaweed -every morning from 5am - 9am tractors raked the beach and collected tons - I really mean tons of seaweed off the beach -which stunk like the sewers of Bangkok. This didn't help as the sea was just full of seaweed so it was like swimming in a sea of cabbage -we didn't bother. We went to another hotel down the coast for the second week it was the same there. This hotel seems to attract the tattoo yob brigade from Britain and South America. Clubs around there charge about £40 to get in and you can drink as much as you like - they also don't get started till 10pm so you can imagine what time the low life get back to the hotel slamming room doors at all hours at night - the rooms only have thin partitioning walls - not solid ones so all the rooms around shake when this happens. Everything in Cancun is so expensive - priced in US dollars - it really is RIP the tourist off. There are theme parks down the coast but each one is over £100 per person to get in. These parks and the temples also have two rates to get in - one for the tourist and one for the locals which is about half the price. Discrimination is always OK in these third world countries when its the foreigners who are being discriminated against. Africa and China do the same. The heat and humidity of Mexico is not for me - you feel drained just walking out in it. When you did go out to shops or site seeing you get hassled, every body you come in contact with is on the make- as one guy in a flea market said " come to my shop so we can rip you off" I've now been - wont be back - my advice is just get the travel video and watch it.
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa liikeasiakkailleen 5 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
Aquaworld ja Cancúnin mayamuseo sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
Kokonaisarvosana 7,4 Hyvä
Perustuu 10 067 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Yksin matkustavat
Hyvä
7,9
Erinomainen
10,0
Plussat: Everything ! Staff was very friendly, secure throughout the area . The restaurant s and pool are great . Have not 1 complaint!
Huono
1,0
Plussat: nothing
Hyvä
7,1
Plussat: The room was nice and clean and the pool and swim up bars are a nice touch. All security and wait staff were so nice and helpful.
Hyvä
7,9
Plussat: Beautiful resort with professional staff and service (beside the checkin process). Good food and kids loved the pools.
Hyvä
7,5
Plussat: THE FOOD WAS EXCELLENT AND THE LOCATION WAS WONDERFUL
Erinomainen
8,0
Plussat: The pools and beach are beautiful. The beach entertainment was incredible. Alcohol pretty good too! Great for an all inclusive
Erinomainen
9,2
Plussat: the entertainments at night food was excellent clean well kept facility security is great ,felt very safe
Erinomainen
8,0
Plussat: The location was good and transportation was readily available. The oceanfront view was spectacular.
Keskinkertainen
2,9
Erinomainen
9,0
Plussat: We liked the various restaurant options and the ease of navigating around. Staff spoke both English and Spanish and were very friendly.
Hyvä
7,1
Tiedot
Arvostelut
Kokonaisarvosana 7,4 Hyvä
Perustuu 10 067 arvosteluun
Sijainti
7,1
Vastinetta rahalle
5,4
Aamiainen
5,2
Palvelu
4,5
Juomat
4,4
Ruoka
4,3
Huone
4,1
Puhtaus
3,5
Internet
3,4
Mukavuus
3,3
Sijainti
6,5
Palvelut
6,2
Vastinetta rahalle
5,5
Juomat
4,9
Puhtaus
3,8
Ruoka
3,8
Palvelu
3,3
Mukavuus
2,7
Huone
2,4
Sijainti
7,3
Palvelut
6,4
Vastinetta rahalle
5,9
Ruoka
4,3
Palvelu
4,3
Juomat
4,1
Mukavuus
4,0
Huone
4,0
Puhtaus
3,5
Ruoka
4,7
Huone
4,0
7,9 Hyvä
Plussat:
Miinukset: We had to wait A LOT to make the check in, staff was not trained to charge with credit cards, not well organized, we lost one hour that we could have been enjoing the facilities.
10,0 Erinomainen
Plussat: Everything ! Staff was very friendly, secure throughout the area . The restaurant s and pool are great . Have not 1 complaint!
Miinukset:
1,0 Huono
Plussat: nothing
Miinukset: Daycare food ... staff isn’t friendly . Rooms are dirty
7,1 Hyvä
Plussat: The room was nice and clean and the pool and swim up bars are a nice touch. All security and wait staff were so nice and helpful.
Miinukset: Each day we asked for sheets to be changed and our laundry be picked up and it was never done. Food in the all inclusive restaurants is ok at best. Balcony was very small. Also cleaner ate some of our Krispy kremes while she cleaned the room.
7,9 Hyvä
Plussat: Beautiful resort with professional staff and service (beside the checkin process). Good food and kids loved the pools.
Miinukset: Check-in outrageously takes more time than it should. Taking 30 minutes to check into a hotel room and waiting in line for 2 hours is outter madness. This part of the ocean is covered in seaweed/seagrass.
7,5 Hyvä
Plussat: THE FOOD WAS EXCELLENT AND THE LOCATION WAS WONDERFUL
Miinukset: I DIDN'T LIKE THAT THE RESTROOM IN MY ROOM WAS NOT CLEAN.THERE WAS SAND IN THE TOILET AND THE SHOWER GLASS WAS FILTHY
8,0 Erinomainen
Plussat: The pools and beach are beautiful. The beach entertainment was incredible. Alcohol pretty good too! Great for an all inclusive
Miinukset: . Food wasn't great but it's definitely what you span class pay for. I'd suggest going to the restaurants which are included but the buffets aren't good. The beach towels were impossible to locate so you have to explicitly ask.
9,2 Erinomainen
Plussat: the entertainments at night food was excellent clean well kept facility security is great ,felt very safe
Miinukset: they need to inform every guest who should they contact for any room issues.we called the front desk 3 times,it took two days to get the safe open.we had the toilet clogged in the middle of the night,called front desk.no one showed up.went to the front desk in the morning and they said no one called.finally we found out that we needed to contact the concierge desk for any issue mindfully they always said we will send someone ,finally we were moved out that room to another.also the ac was dripping from the ceiling in the first room.if you ever go there they have 3 level of packages,the best is the black pyramid,blue all inclusive.the purple does not cover many things the cheapest one is not worth it..for excursions ,just get out of the resort and walk down the Blvd.you will see many company's selling those packages way cheaper.remember this Mexico, Bargain never accept the first offer.
8,0 Erinomainen
Plussat: The location was good and transportation was readily available. The oceanfront view was spectacular.
Miinukset: The sliding door leaked. Unless your towel was on the floor, it was not replaced even when obviously used. The included restaurants did not have good food and they were all outside which made it too hot to use, other than the all you can eat place.
2,9 Keskinkertainen
Plussat:
Miinukset: I wasn't too happy. Food wasn't good. Staff always expecting a tip for a service. Rooms not to clean.
9,0 Erinomainen
Plussat: We liked the various restaurant options and the ease of navigating around. Staff spoke both English and Spanish and were very friendly.
Miinukset: The check in process is the extreme downside, worst check in process i have experienced ever.
7,1 Hyvä
Plussat:
Miinukset: I booked 4 rooms and paid for it , after my stay i decided to extend my trip to cancun. That was my biggest mistake the hotel charged me more then 3 times the price, i feel like that's how they make money everybody will try to steal from you. My disappointment with booking is that i called them for help, and they just told me to negotiate with the facility. I lost my 350$ shoes, nobody even tried to help.
Aquaworld ja Cancúnin mayamuseo sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
Cancún - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan yöpymiseen - Cancún. Näytämme kuinka lähellä lomakeskukset sijaitsevat suhteessa suosituimpiin nähtävyyksiin
