Canmore Lomakeskukset

Plussat: The staff was excellent. Great value for the money. Well worth it. Having the Black Dog Cafe on site is a definite plus!

Miinukset: Underground parking is a nice amenity but the clearance was so low only cars would fit. I had to park my standard size pickup on the street.

Plussat: My family thoroughly appreciated the attention to detail in everything.....room, staff and of course, the heated parking lot. We will definitely use again next time we are in Canmore, Alberta.

Miinukset: no.

Plussat: Underground parking is helpful during blizzards. Short drive or long walk to restaurants. Its a typical condo. Better than a hotel room, but not your home. Gas fireplace is nice. Mattresses are satisfactory. Coffee, cream, sugar and filters all provided.

Miinukset: Bed pillows are too hard.

Plussat: i had very good time. room was large enough. staff were very friendly. alot of free parking lot.

Miinukset: leaving there

Miinukset: Although I fully paid for the room for the week, the desk clerk said we had only paid for one night. We had to use another credit card to pay again. That charge showed up as "processing" online but never went through.

Plussat: Fantastic return visit. Accommodation perfect. Spectacular views. Attentive staff.

Miinukset: All good.

Plussat: I saw bunnies in my lawn

Miinukset: nothing

Miinukset: Good evening. I checked in on July 21th, and my room number is 112. I came back to my room today and I found that someone have stolen nearly half of my estee lander face cream out of the jar. It is really obvious because my face cream was bought in July in Beijing International Airport and it worth 3800 Chinese RMB which is 725 CAN$. I do give tips before I went out today, but I didn't know why you treated your customers like this, is that because I'm a foreigner? I was angry that this had happened on the first day of my stay. I feel disrespected. I have already take photo for evidence. I hope you could find a way to solve to problem. 2019/7/22 Zhang Ying

Plussat: The king bed was great and the kitchen was amazing

Miinukset: The sofa bed was very uncomfortable and we had to go out and buy a blow up mattress

Plussat: Amazing! Room was clean, cozy and comfy. It honestly felt like we were at home. The staff were super friendly and accommodating. Very quick to react to any issues. I would 100% stay here again. Loved every aspect of it, including the location.

Miinukset: Would’ve preferred a better mountain view. There was a partial view which was still ok. It did however rain most of the days we stayed and it was cloudy so that hid a bit of the view. Regardless, it was a beautiful room.

Plussat: Excellent location

Miinukset: Beds are too soft, we preferred to sleep in floor.

Plussat: Everything. What a lovely hotel. From top to bottom it was excellent.

Miinukset: We have absolutely nothing to note here.

Plussat: Comfortable, attractive room. Very friendly and helpful staff.

Miinukset: Our room faced a new shopping center that plays music on loudspeakers starting at 5:45 am. As we like to leave a window cracked at night for fresh air, we were awakened much too early by this music. Not the hotels' fault, but perhaps the center could be persuaded to wait until 8am to turn on the music, after all, who shops at 5:45am?

Plussat: the meal and the friendly waitress

Miinukset: On checkin we were fronted by the most arrogant female receptionist I think I have ever encountered. I told her my surname followed by my first name in which she wasn’t able to find our booking. Unfortunately she became rude and questioned whether it might be in another name. Clearly she had my booking in front of her and just wanted me to play her little game. Having stayed and travelled to many corners of the earth this must be the worst checkin I have ever experienced.

Miinukset: Gluten free meal in the dining room was cross contaminated as I was Ill within one hour of eating.

Plussat: Nice large room with a fridge, coffee maker and TV

Miinukset: Walls are somewhat thin. For the facilities offered, I think the hotel room should cost less.

Plussat: Accessible place.

Miinukset: I like everything

Plussat: The staff were great. They allowed an early check in which was nice.

Plussat: The restaurant was excellent for breakfast (a reasonably priced full buffet) and for a delicious dinner. The patio area is very nice. Starbucks coffee in the room was a big plus.

Miinukset: The layout of the room—a bit narrow. No UB outlets and not an abundance of electrical outlets.

Plussat: Good location.

Miinukset: The hotel charged me for my stay just after I made my reservation which surprised me- it should be stated more clearly. I thought breakfast was included, but is was not. Disappointing Also the room was small in comparison to others we've stayed at.

Miinukset: The room wasn't worth the price charged for it

Plussat: Great location right outside banff and off the freeway. Staff was very helpful hotel employee helped us with our plans for the hikes in staff helped us with items we forgot. They gave full size toiletries which was nice.

Plussat: Location was close to the entrance to Banff Park. The staff was really friendly and helpful whenever required.

Miinukset: The breakfast was poor for the price

Plussat: We liked the bathroom, the HD TV and the hot tub by the pool

Miinukset: The hotel features a 'go green' kind of programm that encourages you to waive your room service and retour you get a reward of your choice. Despite offering sich a programm you get coffee fromme capsules in your room, single packend soap, sugar, etc....doesn't seem very convincing but just like a way to disguise your efforts to have on roomkeeping expenses.

Miinukset: Lots of stuff in the bathroom was not working..

Plussat: The view from our room and the swimming area was nice for a family.

Miinukset: The change area was very small for the pools and no change tables. The water was cold in the kiddie pools but we kept alternating from the hot tub. The breakfast was a really long wait.

Plussat: We asked to upgrade our room for the second nights stay and the staff were very accommodating. A kid pooped in the pool while were there so only got to use the pool one day unfortunately but what can ya do?! Anyway we enjoyed our stay for sure!

Plussat: Mattress was comfortable and the morning staff were quite friendly.

Miinukset: Our room location was terrible, being able to access any amenities was quite challenging. The parking lot was brutally laid out and only after arrival did we find out they don't even provide shampoo. I will not be returning to this resort.

Plussat: We travelled with a toddler and the stay here was perfect! Our kid loves the pool. The only downside was that we wanted to upgrade and even though a room was available we couldn't upgrade because it wasn't clean. But yo make up for it the housekeeping gave us a microwave which got to the room even before we did! Great staff. We had breakfast at the Habitat everyday and it was decent. We did appreciate their willingness to let us switch items or order stuff on the side for our kid. Overall, great place!! Very clean! Nice facilities.