Des Moines hotellia

Plussat: Spacious room with the fireplace a comfortable bed a large immaculate bathroom and nice amenities

Miinukset: Location is a bit far from walkable restaurants and nightlife. The television in my room did not work and although the staff did everything they could to help make it work it just would not. Limited room service options. Late night dining not available

Plussat: Loved the corner room-it was large and lots of windows!

Plussat: The room

Miinukset: No pool

Plussat: Breakfast was perfect for us. We enjoyed the egg station and there was a good selection of fruit and grains to make us happy. We are not big breakfast eaters so your mileage may vary.

Plussat: Quite room & comfortable bed.

Miinukset: Toilet didn’t flush well, cheap quality toilet paper paper (only single ply). Also, only one mirror in bathroom, really need second in room or over bar area.

Plussat: I loved everything about Des Lux! From the moment we entered the Loby & were greeted by the Front Desk to the wait staff the next morning at the amazing Breakfast omlet station! It was wonderful.

Miinukset: There isn't one thing that I would change.

Plussat: The elegance of the property and our room.

Miinukset: Nothing

Plussat: Super friendly staff, gorgeous decor, clean, and very comfortable beds!! We had a wonderful stay!

Plussat: Great location. Comfortable beds. Beautiful property. Friendly staff.

Miinukset: That I couldn't stay longer....

Plussat: Decor

Miinukset: Nothing

Plussat: Staff was extremely helpful & friendly. Nice, quiet & very clean. Bar was nice & had good drinks.

Miinukset: I would rate breakfast a 7 as it is. A little tweaking could make it a 9 or 10. Chef makes omelettes, but that’s all. Maybe add waffles or French toast.

Plussat: Stunning old building. The breakfast was amazing and the rooms were spacious and clean!

Miinukset: The noisy downtown sounds:(

Plussat: Great location for the price and very nice Hotel!

Plussat: Breakfast great. Staff great. Location great.

Miinukset: Heating/cooling system was poor. Extremely loud fan and difficult to modify.

Plussat: The updated room decor

Plussat: Breakfast was very tasty. Coffee was very good!

Plussat: Most comfortable hotel bed ever. Neat and very clean. Nice staff. Good location. Easy to find.

Miinukset: Nothing, it was great!

Plussat: I have stayed at this location on multiple visits and find it very clean overall, room is spacious, amenities are great, and service and staff is excellent, friendly, and helpful. You have to walk a bit for the activities and restaurants etc, but they offer a fairly convenient shuttle. I personally prefer this off center location.

Miinukset: This was the only time my room was a bit noisier than usual - I stayed for 3 nights on the first floor. In general I have not found noise to be an issue.

Plussat: This Holiday Inn Express catered superbly to two drained, wilted festival-goers looking for a comfortable place to bed down, watch nighttime television, spend some time poolside and catch a light breakfast. On all these fronts, our stay surpassed our expectations! This hotel benefits from gracious, affable and knowledgeable personell at all hours (though the stars of this experience for us were those on duty in the breakfast room near the end of the window and at the reception desk in the late evening and again at around noon.) The staff (to say nothing of the immaculate rooms and stellar breakfast) made for a superb experience from top to bottom and from check-in to check-out.

Miinukset: The water pressure in my shower left a little something to be desired, and the second of two milk cartons I had at breakfast tasted a little bit weird, but these are obscured by the overall quality of my stay.

Plussat: The room was great! Simple and clean. Didn't expect to get two beds for a one person stay. Nice and spacious for the price.

Miinukset: The breakfast was meh. Wish there was more options for fresh fruit or omelettes.

Plussat: I loved the bed and sheets

Miinukset: Nothing

Plussat: The staff is absolutely amazing. They made us feel at home, as we were waiting to close on our new house in Des Moines. The location is absolutely perfect, close to downtown and right on a bike/walking path. The facilities are clean, and the hot breakfast is delicious. This will be my go to place whenever suggesting a hotel in Des Moines.

Miinukset: more bacon and better coffee

Plussat: it was all great we were on the ground floor close to entrance it was a very comfortable bed and room we loved it all

Miinukset: everything

Plussat: Front desk staff professional, helpful. Room was clean, confortable and up to date.

Miinukset: Rooms weren’t at all soundproof- could hear everything from neighboring rooms. No help removing snow after snowstorm. In fact their plowing made things worse for guests. No one at front desk for 10-15 minutes at a time when guests had to wait.

Plussat: Robert at the front desk was most gracious and kind.

Plussat: The hotel was nice inside and out, and the staff at the front desk was very nice. Room was clean and pretty, and many amenities were provided or offered. Free WiFi offered, and water pressure in shower was fantastic!

Miinukset: For the price, breakfast should be included, as well as a microwave. Pillows are way too poofy and lack support, not comfortable at all.

Plussat: Everything was great. It seemed a bit pricey and I thought that was due to the holidays plus making reservations late. This place actually matched it's pictures. After staying there it will be hard to scale down. I wish I'd brought our bathing suits! Thanks so much for x-mas breakfast.

Miinukset: It took awhile to get hot water in the shower, but we also got up a bit late.

Plussat: Everything else!

Miinukset: Walnuts in the cookies. Literally, my only complaint.

Plussat: Great location and staff. Restaurant onsite was excellent!

Plussat: Extremely friendly and outgoing staff who were willing to go above and beyond to make my stay exceptional.

Plussat: Nice property, clean rooms, spacious and comfortable, on site restaurant was delicious, staff was great.

Miinukset: Showers weren’t great. And we had to change rooms due to a/c not working great but the staff was awesome about it and super helpful. Would definitely stay here again.

Plussat: Great pool and hot tub with temperature of water just right. Hot cookies were taste

Miinukset: Could have had some spring flowers to brighten cloudy and cool days

Plussat: Very clean with nice amenities. The staff was friendly. Convenient location and nice restaurant attached.

Plussat: They we’re so kind at check in Always are.

Miinukset: Quiet neighborhood but not far from downtown. Room was clean and comfortable.

Miinukset: when i made this reservation i called to find out how much i needed to have on my card since we were going to an event that weekend that i needed mostly cash i had taken money out of my account. i had called and double checked that morning before i arrived to make sure thats all i needed was the amount. So after drving thru bad weather, emergency room visit i was wore out when i got to the hotel. Now remember i said i called, they informed me i needed 100 more for security. Its 8pm at night, im exhausted, my sons card had 288 on it we even called it. the room was 264.50. for some odd reason it wouldnt let us pay for both nights so we paid for one, about 9 we finally got our room key, since i was hurt earlier in the day i went up to the room while he and the kids went to get luggage. Tiredly i made it up to the room opened the door and theres kids and adults in the room, i quickly left the room and made my way back downstairs. Earlier in the day i stepped on a nail and had to get a tetanus shot, so by now my foots sore and swollen. Im close to tears im so tired and in pain and just want my shoes off. So she dont know why they gave my room to someone else even thou when i called that morning i stated my arrival would be 8 to 10pm. So finally got a room. Did go to breakfast on sunday for 12 bucks and had been in des moines the previous weekend at the fairfield and got a free breakfast there pretty much same as the 12 buck breakfast except i got cheesy hashbrowns at double tree, sausage links were way to undercooked looking that none of us dared eat any. For that price i expected alot better than continental, even Best western in Cedar rapids 3 weeks ago had a free continental breakfast that had exact same food. Rooms were same prices at all three but never had to have an 100 extra. I dont like to complain but all friday evening after i got checked in i was stressed out worrying about the next night and panic attack to put it mildly.

Plussat: Good hotel, with fully equipped Gym, swimming pool near the airport. Wifi worked well, Breakfast was quite good, and coin laundry was perfectly located and not expensive at all.

Miinukset: Nothing

Plussat: Everything, Hotel is beautiful, grounds are so beautiful and manicured, Staff are amazing, so friendly, best night sleep in a long time, I'm not your average traveler I have 38 years in hospitality, as regional director

Miinukset: My focus was hotels facing bankruptcy or their flags, we actually wouldn't normally stay in this brand, it was a last minute decision, I'm so glad we did, Great job on excellent training and staff choice, guest service is foundation for success, Congrat

Plussat: Very nice breakfast options. Very clean and well stocked food items.

Plussat: I've traveled for work or leisure, with and without family, for many years. Most hotels all have the same stuff, but here everything was great. Everything was clean, everything worked, the beds were clean and comfortable, even the carpet was in good shape. Probably the best hotel stay I've ever had. I recommend the hot tub.

Plussat: Clean, comfortable, quiet, safe, and a great value.

Miinukset: Very clean

Plussat: The whole facility was great. Super friendly staff, lots of fun amenities for the whole family and clean!

Miinukset: Nothing!

Plussat: Yes, this has to one of the best hotels I have stayed in and travel a lot.

Miinukset: Nothing, other.than the little jog over from I 80 but it was late and tired coming in, but it was more than worth the jog over and would do it again.

Plussat: Rooms clean and comfortable beds friendly staff

Plussat: Big room, good bed

Miinukset: A little dirty but happy with room

Plussat: It was a quiet hotel.

Miinukset: The shower did not drain well, but the water pressure was good

Plussat: Everything. Breakfast is really great here.

Plussat: Location. Perfect

Miinukset: Shower lever was broke, sink clogged, door stuck. All in bath.

Plussat: Comfortable beds, nice room size, clean, good breakfast.

Miinukset: Nothing

Plussat: Breakfast was great

Miinukset: Booked a "river view" balcony room. When we arrived, we were told they were all occupied and our reservation was not honored. This is the whole reason I picked this hotel over the others.

Plussat: The pool was small but nice and warm.

Miinukset: Water main break no water pressure to wash or brush teeth. Breakfast was not good for price pd. Hotel is pricey for the accomodations provided.

Plussat: My room was right by the parking garage. Beds were comfortable!

Miinukset: VERY humid in the rooms, carpet was wet in front of the refrigerator. Also when we woke up every thing in the room felt damp.

Plussat: Air conditioning perfect temp and rooms clean

Plussat: breakfast was excellant

Miinukset: cost of parking

Plussat: Location was easy to get too and pretty much in the center of everything

Miinukset: I liked the parking ramp to keep the car safe out of the elements

Plussat: It was a nice hotel in a great area downtown - just on the river. We were there for the Fourth of July and they had fireworks and festivals going on. It was nice.

Miinukset: Housekeeping was lacking. We slept in, and received no housekeeping most of the time we were there.

Plussat: Great location, breakfast was fantastic.

Miinukset: Whole reason I booked this room in comparison to other Des Moines hotels, is because this one had available "river view" rooms with balconies. When we arrived, we were told that all of those rooms were taken. Would have chosen a different hotel.

Plussat: The breakfast was great! We liked how quiet and comforting the room was after a long drive.

Miinukset: The staff were very short and not as polite as we would like.

Plussat: Proximity to Principal Park and restaurants. Protected parking. Staff would let me leave car in parking ramp beyond checkout to catch a Sunday AAA Cubs game at 1:08pm after seeing one sat night at 7pm. A decent free breakfast I the am too!

Miinukset: No

Plussat: Roof bar

Miinukset: Confusion of staff

Plussat: Location

Miinukset: Sterile decor except for the entrance the room lacked art and ambience dreadful attempt at a cold little photo on the wall

Plussat: Amenities were upscale and so comfortable. Food delicious.

Miinukset: Nothing

Plussat: Everything, from staff to the room was

Plussat: Great location!

Plussat: The breakfast was excellent. We enjoyed so many choices for some picky eaters. Staff were are also great.

Plussat: Great location and wonderful staff

Plussat: Hotel room and service was great. Everything was clean and neat. Top notch!

Miinukset: Had to park a few blocks away and pay for parking meter. Wasn't terrible just an inconvenience of not having parking available on site.

Plussat: The facility was beautiful, but the staff was exceptional at every turn. I was graciously buzzed into the guest parking on arrival. I had a comfortable and relaxing glass of wine in the 6th floor lounge. My server was welcoming and lovely. My reading glasses lost their arm and I was headed into a business meeting. The amazing front desk summoned a handyman, who thoughtfully fixed my glasses. When I returned after lunch to retrieve my car, the front desk welcomed me back and inquired about my glasses. My fellow guests were tremendous. The whole experience just made me feel good. Thanks!

Plussat: The rooms are clean. The gym was good and I loved the restaurant upstairs.

Miinukset: Lighting in the room is complicated and the water glasses are tiny.

Plussat: Easy to locate, accessible to a lot of stores and eating establishments Thanks for the shuttle to the airport

Miinukset: You’ve got a nice place there

Plussat: Loved the size of the bathroom! Also loved the variety of breakfast choices.

Miinukset: Thought I was getting a room with 2 queen beds and it ended up being one king but that was all I needed. Bed was pretty hard made me sore the next day.

Plussat: Cleanliness of facility, staff friendliness, room cleanliness along with nice breakfast (well stocked at all times).

Miinukset: None

Plussat: The rooms were clean and comfortable. The staff were very nice. Very nice hotel. Smoke free. But as a smoker, they put us in a room so we could easily get the door for a smoke break, instead of climbing 3 flights of stairs every time.

Miinukset: No indication of where things were at. Like the pool or the fitness room. You definitely had to look around like you were lost.

Plussat: Located close to the airport, we had an early morning flight, there was food and coffee ready at 4:00am and shuttle was on time.

Plussat: So many choices on the breakfast buffet made choosing difficult. All the food prepared to perfection. Big rooms, perfectly appointed. Helpful staff at every level. Absolutely the best place to stay!

Plussat: Breakfast was good, something for everyone. The kids really enjoyed the pool.

Miinukset: I double checked we would be getting a room with two beds for our family of 5, check in and there was only one bed and they staff was unapologetic about that and having nothing else available. They also had no suggestions about coping, like offering extra sheets or a roll out bed, I had to ask. The room didn't even look as pictured online, decorated completely different and stark. The bed we did get was lumpy, hard and the pillows sounded like they were filled with plastic bags. The room also had a musty weird smell and that was before we went to the pool.

Plussat: Smelled good, clean. Price

Miinukset: N/A

Plussat: Lobed the breakfast. Super nice staff..happy there was a shuttle. Great location. Loved the Steakhouse..so happy it was right next door..literally in walking distance!

Miinukset: Only down side but wasnt really major was the dark curtain didnt close and a bright sign light was in our room all night

Plussat: Didn't do the breakfast but the facility was very clean and comfortable

Miinukset: there was nothing that I didnt like

Plussat: the room was very clean ... excellent

Miinukset: Breakfast was over aat 9 ... think it shoiuld be 10.

Plussat: The closeness to air port.

Miinukset: Disappointed the hot tub was down. Was the main reason I picked this hotel over the others. Pool didnt seem very clean.

Plussat: We had a wonderful stay. Room was quiet. Staff was so helpful. I would highly recommend this hotel.

Miinukset: I met my sister here so we had 2 cars. We each had to pay $15 each night to park.

Miinukset: BUG BITE IN THE NIGHT!!!!!

Plussat: Everything.

Miinukset: Loved everything about my stay!

Plussat: Location was great, though one way systems downtown make getting to it a little difficult.

Miinukset: Breakfast selection was not as good as most hotels of this brand that I've stayed in before. In fact the selection wasn't much better than lesser star hotels I've stayed in:

Plussat: Very spacious well kept room.

Miinukset: None

Plussat: Everything

Miinukset: Nothing

Plussat: Location

Miinukset: The kitchen was dirty and we could hear the person upstairs walking around all night. The floors are not sound-proof as you would expect from a nicer hotel. They don't keep coffee out after the breakfast ends.

Plussat: The location was great for our stay and needs. Our room was very clean and we were very happy with the desk staff.

Plussat: The room was clean and very nice. Loved it.

Plussat: This was a great downtown Des Moines experience. The staff, location and room were perfect.

Plussat: I loved everything about the hotel.

Plussat: The room was spacious

Miinukset: Breakfast was bland. We missed the turn and found the parking garage first. We carried all of our belongings and pushed baby in the stroller outside to get to the front of the hotel. They need better signage before you enter the garage. It was a hassle.

Plussat: Nice and clean.

Plussat: The breakfast was outstanding with a wide selection. I enjoyed using the fine fitness center the provide.

Miinukset: The hotel had a few problems with wi-fi, but replaced their whole system to improve the internet while I was there.

Plussat: We really enjoyed our stay. Our room was very clean and they thought of the little details like in shower soap, shampoo, and conditioner that travelers often forget. The hotel is smaller and very quiet. The free breakfast is a generous buffet.

Miinukset: It is difficult to locate without GPS. It is not visible from any major streets.

Plussat: The area was quiet and felt comfortable with where I was. Everything was nice and clean and very sweet lady at the desk

Plussat: Staff was helpful to relocate me to a new room as the original room had an unpleasant odor.

Miinukset: Original room had unpleasant odor so had to get a room RE-assignment and was already running late.

Plussat: Front staff were very welcoming and kind.

Plussat: Stayed here on move in day at Drake University and the location can't be beat!

Plussat: Proximity to Drake University and familiar surroundings- visiting this location is like a visit home.

Miinukset: I would like to see more recycling (in the rooms) and no styrofoam at breakfast, please. :) Better signage for extra available parking on the weekends would be helpful.

Plussat: Close to Drake University

Miinukset: Maid knocked on door early in morning, and did not speak English. Tried to tell her we had until later in the morning to check out, but she did not understand. Lady at front desk was not friendly.

Plussat: Nice spacious room, very clean, friendly staff, located in the university area

Miinukset: The breakfast did not offer much of healthy food Value for money

Plussat: We traveled to attend the Art Festival and other downtown activities. We also had interest in shopping on the west side. This property was convenient to both. As a smaller property, we enjoyed the intimacy and ease of easy in, easy out.

Miinukset: Street construction nearby

Plussat: Great variety for breakfast. Good location, easy to find from I235.

Miinukset: Price quoted through booking.com was less than what we were charged.

Plussat: Up scale

Miinukset: Parking

Miinukset: The staff wasn't Marriott quality , i always stay in Marriott hotels and i was very disappointed with this one. When you arrived nobody greet you and show you the way in

Plussat: Location

Miinukset: The bed - old, sagging mattress

Plussat: Staff was simply the best

Plussat: It was so nice!

Miinukset: N/A

Plussat: Everything was EGGSELANT!

Plussat: Clean rooms with newly remodeled finishes. Staff was excellent and fast. 60 second check in!!

Plussat: Great location and it is a beautiful hotel.

Miinukset: The last guests underwear was left under our bathroom sink vanity. Made us wonder how well the room was cleaned.

Plussat: Very nice staffs especially the valley parking staffs, they are very accommodating to my needs. We arrived early and they allow us to park the car without charging extra. The next day, we check out early and they allow us to take the car later.

Miinukset: No free shuttle to the state fair but urber and lyft is not too much.

Plussat: Room was nice size with updated furnishings and had great location in downtown Des Moines.

Plussat: Check in was quick and friendly. No issues with the rooms at all.

Plussat: The room was spacious and clean. Modern furniture and fixtures. Loved the personalized tech experience upon entering the room.

Miinukset: Bottle of water was $3.55. Room was right off the elevator, which got pretty loud at bar close on Friday night.

Plussat: Staff was super accommodating anytime I had a question or request.

Plussat: Breakfast was good. Beds were very comfy.

Plussat: Great Breakfast and good downtown location

Miinukset: Everything was good

Plussat: The bed was super comfy . I liked the it was located central to everything. The breakfast was decent.

Miinukset: The pool was not updated . The workout facility was really bad. Very outdated equipment. It’s an older hotel , the lobby was very nice and updated , the rooms, not so much.

Plussat: There were lots of restaurants and local businesses nearby.

Plussat: Very good location.

Miinukset: The front desk receptionist was very rude and unprofessional. She had zero customer service. I wouldn't go back there because of her.

Plussat: breakfast was great. Liked the slices of real ham!

Miinukset: all was fine

Plussat: The microwave and fridge. The beds.

Plussat: It's a clean place to stay. Close to our destination.

Miinukset: The noise from the hallway was kind of annoying.

Plussat: It was quiet and the staff was friendly

Plussat: Location to downtown DesMoines and highways.

Miinukset: Room could have been a little cleaner.

Plussat: Location

Plussat: Breakfasts, location, staff, BED COMFORT!, late checkout!

Miinukset: Expensive for an older, basic hotel

Plussat: Great location. Clean. Friendly staff.

Miinukset: No benches to sit down outside

Plussat: Clean rooms... clean outside pool... Good breakfast.. very friendly staff... Good location.. Definitely will come back...

Plussat: Super close to airport for early AM flight. Shuttle. I

Plussat: Hampton brand and the price.

Miinukset: It was a little far south in the city but for the price it was worth the extra drive. Also, not many food options nearby.

Plussat: Quieter than I expected being right across from the airport. Breakfast was really good too

Plussat: Rey quiet

Miinukset: Location for us was not the greatest

Plussat: Location near the airport and staff were very cordial and helpful

Miinukset: No

Plussat: Breakfast was good, beds were comfortable.

Miinukset: I thought it needed better tv channels.

Plussat: The front desk needs some work on customer service. That turned me off for my stay.

Miinukset: The young girl at the front desk.

Miinukset: Toilet ran every 10 seconds. Needs a new flapper. Notified staff and nothing was done. Had to listen to that all night long. Very annoying, it could have been fixed in 5 minutes.

Plussat: Close by to downtown Des Moines and restaurants are within walking distance. Complimentary breakfast was wonderful and they had a whole assortment of food to choose from

Miinukset: Airlines arriving into Des Moines Airport late at night can be a hassle when trying to sleep, but what do expect being close by to the airport

Plussat: Room and convenience of location.

Miinukset: N/A

Plussat: Location, great breakfast included in price. Friendly staff.

Miinukset: A little dated

Plussat: Plenty of space near pool to gather, balcony overlooking pool was nice

Miinukset: No free breakfast which was one of the options I selected when searching, some elements of room (ie curtains) were dirty/stained, tarp over windows/dome above pool indicating either construction or damage

Plussat: clean, very nice, pool, hot tub. Nice sheets, bed, room.

Miinukset: No.

Plussat: EXCELENT !! Staff was very accomidating, cafe associates very friendly and helpful with special meals ( Glutin Free ) ...Shuttle was convient and drivers very accomidating.... Thank you all very much.. Michael and Patty Pietrantoni

Miinukset: was as perfect a stay as possible, considering record breaking COLD ...

Miinukset: Dirty floors, puke in the hallway (or something nasty looking), hair tie in our freezer, and just the old outdated look and worn-ness of the property was not worth $175/night.

Plussat: The rooms were pretty clean; The deli-like grill was a neat amenity allowing us to grab some prepared food at a pretty good price. The kids really liked the pool area. The location of the hotel was convenient to the fair and the local parks.

Miinukset: There was mildew on the grout in the bathroom, and the pool area was generally beaten-up and not maintained well. Considering that the pool area saw the most action during our stay, it's a wonder that the hotel doesn't keep it up as a popular attraction to the hotel. And what's up with the parachute under the dome? It kept on dripping on us.

Plussat: Awesome pool and lobby area really clean good location

Miinukset: The key to open the door to the room and to enter into the hotel would not work. I had to go the the front desk several times during my stay to have them reactivate my key.

Plussat: Nothing worked couldn't even use the pool

Plussat: The room was big, decor was nice. Everything was clean.

Miinukset: TV volume was just barely audible with it turned all the way up. Called the desk, they told me to unplug & replug all power cords, called again they sent a guy up with a sheet of paper with "reprograming instructions" but he could not fix it either.

Plussat: Liked the location if the hotel and the cleanliness of the room. Very friendly staff and overlooking the pool was nice.

Miinukset: It stated that we had two breakfasts, but the coupons do not cover a breakfast with a drink.

Plussat: Staff was friendly and helpful. location was perfect for where we wanted to be. Complementary breakfast was great. Bed was comfortable. Very nice

Plussat: It was fine.

Miinukset: Bathroom is tiny.

Plussat: Looked nice

Miinukset: Had to wait hour for room to be clean due lots of late check outs.

Plussat: Nick, at the main desk was very nice and accommodating. Room was very clean, bed comfortable and linens/towels were good quality. It was pretty quiet and I like the placement of the TV.

Miinukset: I didn't have enough coffee cups and had to ask for more on 2 occasions (I drink several cups of coffee per day, at different times, so needed more than one cup.) This was a very minor problem, as there are always more cups downstairs.

Plussat: Staff was wonderful! Very clean room and bathroom was one of the cleanest I have had at a hotel.

Miinukset: Only thing was that the TV was out the first day there. We were never told until we called down to find out if it was us. But they did give us a discount for the inconvience.

Plussat: We were able to check in early because of a wedding that we attended. No problem whatsoever! Staff was wonderful. The bed was great, room was clean!

Plussat: Friendly staff

Miinukset: My room was extremely dirty and had to be moved twice

Plussat: Clean and quite

Miinukset: Staff not very friendly or informative. Overcharged my credit card.

Plussat: Room was very clean, staff was very pet friendly and all accommodations were excellent.

Miinukset: Mosquitoes.

Plussat: Convenient location. Staff was friendly. Room was fine

Miinukset: Room size/bathroom on small size for a suite

Plussat: Location, pet friendly

Miinukset: Toilet seat was broken, no water pressure in the bathroom, garbage in the lobby over flowing, front desk didn't answer the phone

Plussat: Very comfortable room

Plussat: The woman who checked us in was very nice and there were waffles for breakfast.

Miinukset: Manager of property was extremely to me, my boyfriend, my mother, and two other customers. He kept messing up reservations and charging people extra and charging people cash for part of the stay and card for the other. He was also unwilling to even calmly talk about things. And the moment my boyfriend started getting upset he said he was making us check out early. We had to check out a day early and so did my mother.

Plussat: Friendly, helpful staff. Clean area and close to everything we needed.

Plussat: Located close to the airport, and had a great breackfast included

Miinukset: did have indoor pool, which was nice, did not have hot tub, but not a big deal

Plussat: Clean, courteous, very comfortable beds, wardrobe in room to hang clothes.

Plussat: Cost, breakfast bar

Miinukset: Mattress were a bit too soft

Plussat: Location

Miinukset: Noise

Plussat: We had a late check-in due to construction causing a significant detour. The staff at almost 11:00 P.M. were helpful and efficient.

Miinukset: There was only one elevator.

Plussat: Breakfast was fine and bathroom seemed modern. Overall a good value

Plussat: Staff was great, room was spotless, breakfast was good. Definitely recommend this hotel to family and friends!

Miinukset: Halls seemed a little unkempt and outdated but the room more than made up for it.

Miinukset: Breakfast was terrible. Rooms and building were very outdated and old. Not a very nice place. You get what you pay for I guess.

Plussat: Variety in breakfast items

Plussat: Location, parking, clean, room size

Miinukset: Bed was too soft

Plussat: Nice room great view very quite

Miinukset: Little pricey

Plussat: The location was awesome. We were in town for a concert and easily walked to the venue. The room was nice!! It had a sitting area and sleeping area, which was a bonus. Very modern and clean!

Plussat: Nice location.

Miinukset: No mini-fridge or tub. Seemed odd for a hotel of that price to not have a mini-fridge. Also the coffee was hidden so that was odd too. A large closet and no fridge.

Plussat: We liked some of the lobby decor

Miinukset: Getting locked in the elevator for 25 minutes. Still waiting for our refund on this hotel. No manager on Duty (it was a Saturday morning that we were checking out).

Plussat: Continent location

Miinukset: Bathroom is way to small

Plussat: Room was comfortable.

Miinukset: The room was small. For the price we should have had more room and at least a small fridge. The TV in the front setting area did not work.

Miinukset: You had to pay to park.

Plussat: Location and the room were wonderful!

Plussat: Main part of room was nice, bed was nice, and pillows were comfortable. Location was good. Its alright, If your looking for a place to just sleep for the night...weve stayed in better, for less $$.

Miinukset: Parking was terrible slim to none.No pool or hot tub.Bathroom and shower was tiny,RV sized.No refrigerator or microwave. Noisy! You hear surrounding rooms and vehicle noise. We were on the 7th floor. Breakfast was nothing special/ continental at best$10

Plussat: Full service; great food; well staffed and maintained

Plussat: Location and it was a very nice hotel. Bartender was very nice.

Miinukset: I never had to present my id or credit card at check in or out. Towels were left in room from previous guest and when told about it they just replaced the towels, but never took the dirty ones. Had to wait 1 hr to check in cause room wasn't ready.

Plussat: The modern design with updated appointments in lobby and room were excellent.

Miinukset: N/A