The Ritz-Carlton Executive Residences

Lobby is good

Very old and outdated facilities, washing machine was very old and not maintained and very smelly and dirty, couldn’t be able to dry clothes, it was very smelly due to not maintaining well, there were not tissue inside the room, have to ask multiple times to bring and still after complaining didn’t bringing to the room, asking for toothbrush and didn’t bring anything even after i complaining to the manager and she said we will send to your room but nothing happens, very smelly bathroom and very old furniture inside, bed and pillows were terrible somehow when we wanted to leave the hotel we all were very happy that we finally get rid of this bad condition, I supposed to be in good five star hotel ends up living in terrible hostel or no star old building.