Galt Villas Hotel

Nothing at all.

First of all the property is not clearly marked. It’s connected to the Royal Beach Palace and then off to the side is what is considered Galt Villas. The parking lot is not lit and easily missed if you’re not paying attention. The room was cheap and when I checked in I saw why. It was very little and not what I expected. The pictures online were of a different room which is misleading and a very poor way of conducting business. Also, the front desk attendant was rude and not helpful. When we got “settled,” we noticed the remote was missing. Getting a replacement was a task all in itself. And since I was traveling with my mother and child, the tv was essential for the time we were in the room which wasn’t very long. And absolutely nowhere during my online check-in did it mention one car per room. One car per room and then the “free” parking disappears. But if course, the attendants were on different pages. One told us don’t worry the extra car was all set, and yet the other told us no “you have to pay for the extra.” Again false advertising and poor follow up on the employees behalf. And finally, the last night of my stay, I had to go get my own towels and wash cloths. My room was never serviced and when I asked why, I wasn’t told a specific reason. They didn’t even seem to care that I was upset and tried to give me towels from behind the desk. Those weren’t clean so I refused and was told some would be sent to my room. The apologies weren’t sincere but instead kind of condescending. Very poor stay at Galt Villas.

very comfortable bed, and clean room,

rundown building, access to the beach was difficult; no view