Guanajuato hotellit lähellä Alley of the Kiss

Plussat: Great location - in the central area of the city Bed was very comfortable and the room well appointed Very nice bathroom with great shower and lots of hot water

Miinukset: There was no air conditioning and although it was cool outside at night, there is an entrance to a major street tunnel right behind the hotel so it was quite noisy if the window was open. May want to consider a room on the front side of the hotel which may be less noisy at night.

Plussat: Great location. A short walk to the town’s’ main attractions.

Miinukset: Room was a little dark, but you could ask for one facing the street.

Plussat: excellent breakfast, clean great location

Miinukset: nil

Plussat: Great location

Miinukset: Breakfast was at another location not this hotel but walk was short. My only wirry woukd be during bad weather

Plussat: Great location, exceptionally clean.

Miinukset: All ok

Plussat: Location is perfect. Room is comfortable. And breakfast buffet is great.

Miinukset: The bed will noisy if you shake it haha

Plussat: Tunnelma oli jotenkin kotoinen, rauhallinen.

Plussat: The breakfast at the hotel 2 blocks away was very good. Hotel location was excellent. The staff at the front desk were very pleasant and helpful.

Miinukset: Our room was on the side of the building above the traffic tunnel. I could not have sleep without my ear plugs. My husband has diminished hearing and is able to ignore sounds.

Plussat: The room was clean and well made. It was right in the main town area. Easy access to transport and places for food and drinks. We had access to the square area via a balcony so could watch the party all night from there. If a light sleeper then this hotel would not be suitable as party music can go on until at least 3am.

Miinukset: The hotel restaurant. Decided to have a meal on the last night and was shocked how the waiter bullied us into paying a minimum of 10% tip especially since our bill was already quite high. We had spent the evening eating and drinking quite a lot. Told him we would pay the general bill via card and leave tip in cash but he keep insisting we HAVE to pay with 10% tip as it was mandatory to do so. We carry cash for tips and was going to leave this anyways but after the way he demaded and took the payment via card when we resisted, it spoilt the while evening.

Plussat: The balcony view and location are unbeatable. The bed was extremely comfortable. In addition, the staff were more than accommodating.

Miinukset: Nothing!!!

Plussat: Location was excellent. Staff was okay... Not great

Miinukset: Room wasn't ready. Rip in the carpet. No toilet paper in room when I arrived. Too noisy at night. Overpriced. Should be priced at $40 per night

Miinukset: Perfect location

Plussat: Loved the location.

Miinukset: Internet was hit or miss.

Plussat: Location and clean room/bathroom

Miinukset: Nothing

Plussat: It was great. Perfect location right in the center of town.

Miinukset: Everyone was great. Nice location. If you get a room facing square the noise can be difficult but then again you get great views and people watching

Plussat: A wonderful hotel, totally upgraded in a modern style, but retaining its old world character. Our only problem was in not getting much sleep due to the all night revelry outside our balcony on the plaza. The noise, music, and general partying went on till early morning. I would reconsider getting a room on the interior of the hotel next time. Since we drove, parking was also an issue. Parking is extremely limited and there are only a few parking garages in town. The garage we were led to was quite a distance away from the hotel. Nevertheless we love Guanajuato, especially the food. Also, the prices are exceptional.

Plussat: Located in the hearth of Guanajuato, besides Juarez Theater. Walking distance from everything. Clean rooms. They have an Italian Restaurant in the second floor which is good.

Miinukset: At night is noisy area, ask for a room as deep in the hotel as you can, away from the front street. We didn't have a problem with the noise because we stay up late at the bars, but if you go to bed early can be a problem. Get a pair of ear plugs just in case.

Plussat: Location was awesome. Staff were lovely and very helpful.

Miinukset: The noice from the square (even for an internal courtyard facing room)

Plussat: This location was amazing!!!! It was right in the heart of Guanajuato. The staff was great as well! Check in is supposed to be at 3, but the girl in the front was nice enough to give us our room at 2 because ours was ready at that time! Also, they were nice enough to hold our stuff while we waited for our departure back home! Thank you Hotel San Diego!!!! I will definitely be back!!!!

Miinukset: Everything was great!!!!!!!

Plussat: Nice bed.

Miinukset: The shower. Water flood all over and even went into the room

Plussat: Great location, beautiful place and very clean.

Miinukset: I asked for the menu to order some food and they never brought it. I called twice...

Plussat: Spacious and clean rooms

Miinukset: Staff could be friendlier...

Plussat: Breakfast buffet was quite expensive but tasty.

Plussat: Beautiful property, nice and friendly staff, attention to detail.

Miinukset: Nothing to write here.l7

Plussat: Great facilities, spacious and comfortable rooms. Very good WiFi. Parking on premises.

Miinukset: I didn't like the fact that my window was facing the courtyard of another hotel which had a party going on at night (not the hotel's fault I know). I asked to change room as the party would continue until late. The hotel refused in changing me the room as the hotel was "apparently full". Nothing was done from their side, therefore I went to the pharmacy and I bought earplugs in order to sleep that night. I would have appreciated them offering me earplugs as a solution not me going late at night to buy them.

Plussat: Location, Clean facility

Miinukset: We Had 3 rooms. one in Good conditions, the second one with a lique at the air conditioner that was droping the water in the carpet, we asked to fix it and they never did. Those 2 rooms were in a new building at the 5fth floor The third Room was at the end of a long corridor in an old building, and had a lot of problems like they did not had light at the shower, the air condinioner was not working and the key did not work correctly. We asked to repair and they did after 2 days.

Plussat: Serene and comfortable

Miinukset: The food was expensive and not that good. I don’t mind expensive if it’s good.

Plussat: Comfortable and clean place. The staff was very kind...

Plussat: It was a nice hotel, location is on a strip mall but it’s good. Room was spacious and comfortable.

Miinukset: Wished we could’ve had an early check in, the place was not packed and there was availability. Some places had bad cell reception and WiFi.

Plussat: Breakfast good. Convenient supermarket opposite.

Miinukset: Overpriced for the standard. Not really 4 star as claimed. Too far outside the historic centre unless you have transport.

Plussat: Great breakfast Friendly staff

Miinukset: Checking in process tedious Rooms were not ready when we checked in late afternoon No key for one room Safe not working in one room Rooms not fully stocked

Plussat: Quiet room.

Miinukset: They don’t have late checkout, I call because I was out in a tour that I was going to be one hour late , and they told me not , that they need the room and tell me you need to comeback now , even I says my luggage was ready and the room was fear clean .

Plussat: Rauhallinen sijainti keskustan tuntumassa. Alas voi halutessa kävellä. Ylös tullessa käytimme Uberia. Vieressä kauppoja yms.

Miinukset: Huoneessa wi-fi hieman heikko ajoittain.

Plussat: In a good spot for supplies

Miinukset: I like the old style hotel..

Miinukset: The bathroom

Plussat: - location - the lady who made breakfast eggs. in general she must have super power because she made eggs the morning of the wedding, she served food the wedding night and she made eggs again the next morning. I wonder when she slept but she was still very warm, welcoming and friendly and I hope the hotel pays her properly

Miinukset: When we arrived nobody at the reception spoke English. We were guided to our room which had that sewy smell described in many reviews here before. Our friends had the same smell in their rooms coming from the bathroom. What made me angry the most was that upon arrival for breakfast after the first night we provided our room number as requested by the staff at the entrance. There was a confusing list our room was not on and we were asked for a breakfast voucher which we didn’t get at the reception the afternoon we arrived. Our room number and our friends room number were noted on a piece of paper and after a while the man from the staff came back and claimed we didn’t pay for breakfast. I showed him the mail from booking.com with the confirmation that we payed and he said he will check again. The next morning the same procedure: we said our room number and started having breakfast. After finishing we left and suddenly the same man followed us and aggressively told us to pay now for breakfast. Only after an intense discussion at the reception (and it is very difficult to discuss if no one speaks English) we were told that it was ok and that we payed. No sorry here though. We finally got two vouchers for breakfast. One to hand to the man who followed us and one for the next morning. Glad everything went according to the common procedure.... Some smaller things we wouldn’t have been so angry about without the breakfast payment incident: Concerning the bathroom I liked in particular a sticker on the mirror telling us that a dripping water tap costs about 40 liters of water per day. But to have some warm water for the shower we had to let water run for about 5 minutes. Also not great for the water consumption. The soap provided by the hotel that we unpacked was replaced every day by a new which I also didn’t find very sustainable. It would have been sufficient to leave a fresh package in case we run out of it but not throw away the peace of soap every day.

Plussat: Nothing everything is bad

Miinukset: Very noisy during our stay, it was saturday 21st of September and my sons birthday the following day. We werent able to sleep nor relax as the music was too loud and noisy! I booked this hotel because it says the pool is heated but its so darn cold and when I asked the reception they insisted its 27degrees but its far colder than that! I wished she jumped into the pool and check it herself as it was freezing. The elevator is too far as you have to climb stairs before you can use it. The breakfast buffet is terrible, very bad taste and cold and very low quality. They were preparing the menudo soup past the breakfast time when it should be ready for guests who wants to start their day early!

Plussat: Construcción and space

Miinukset: Water pressure is poor and make it difficult to shower and flush the toilet

Plussat: It's at the entrance of town. far enough from the crowd, only a 40 peso cab ride one way into downtown. It has a bar, dining room, bfst is included and is buffet style. The staff is very attentive and accomodating. they speak english.

Plussat: Its relatively close to downtown, easy access to lots of places

Miinukset: The beds are not that comfortable, and tv's are small.

Plussat: I like the room, the instalations.

Miinukset: We got stealed US$200 in the room.

Plussat: Nice grounds, good deal for your money.

Miinukset: Beds

Plussat: The hotel was quite easy to find. Big signs on several places showing the direction. Breakfast buffé was good. The overall first impression is good. With a little more work, this hotel could be excellent but it has some important issues that degrades the stay.

Miinukset: First room was on the bottom with a terrace door that didn't lock. The lock was a wooden pole. Big question marks in the staffs face when I explained I didn't like that security. Also quite big roaches appeared in the room, prob. because the terrace door was open all evening without us opening it. Good security? Without any bigger discussions but with quite uncomprehending faces we got a new room on the second floor this time with a balcony door that didn't even have a lock ? 3rd room was only with a window wich was possible to lock :) No safety box in the rooms.

Plussat: Buffet breakfast (food, service, ambiance, etc. was excellent. Room and services were very good. Very picturesque lay-out. Excellent value for money.

Miinukset: Would be nice to have a safe for valuables in room but desk safe box was readily available with friendly 24 hr. service.

Plussat: Staff did all they could do, and we would recommend it to others. Rate excellent.

Miinukset: Way too many stairs with no elevators. We would warn people about this very significant limitation.

Plussat: The service was very effective (we could change room immediately on request, and a broken lamp was fixed in the same time) and the breakfast is simply amazing. Also, we enjoyed the small gifts like the free transport to the center and the free warm drinks.

Miinukset: The laundry took one extra day to arrive.

Plussat: the room

Plussat: The hotel itself is so beautiful designed with arches and a Spaniard mission theme. The staff was kind and helpful and it seemed like they enjoyed their job and wanted to hotel to succeed

Miinukset: The internet in my room didn’t work and the staff tried to fix it but they couldn’t. The lobby had internet so I ended up using that. The pillows were hard and tough to get used to but when you’re tired from walking around the city you can sleep on anything. Parking is far from the hotel.

Plussat: The attention of the hotel's personel

Miinukset: A little bit noise

Plussat: Location is great

Miinukset: The beds are so hard & the a/c was leaking water, it's smells to much of humidity

Plussat: Food at the restaurant was delicious. Cooks were very friendly and accommodating to our requests. We're a vegan family. Withing walking distance to main attractions and it's downhill. We would catch a taxi to return to the hotel.

Miinukset: Beds, pillows, and linen aren't that comfy. Bedding wasn't warm. No hand towel or rug for bathroom floor which was VERY slippery. Room was very different from the one in the pictures in the site. If you're traveling with a stroller make sure you're room is on the floor that the elevator is. We had to walk more stairs to get to ours.

Miinukset: The noise. You can hear everything that goes on outside your room.

Plussat: The room is very spacious and comfortable.

Plussat: Nothing

Miinukset: The room was noisy, and dirty, as well the bathroom. The staff wasn’t kind and they didn’t know the answers about some complaints. WiFi wasn’t available in the room because of the routers distance.

Plussat: Everything in the hotel was good and clean. People were respectful. Didn’t have anything missing

Plussat: Close to Parque de las Ranas, where they had a stage and a giant screen for the Festival Cervantino.

Miinukset: The bed I slept on was worthless. It would squeak anytime I barely moved. I could not get a good night's sleep. Also, I was never able to get wi-fi signal, even though I stayed on the second floor.