Guanajuato hotellit lähellä Pipila Monument

Plussat: Charming hotel that made us feel as if we were staying in a private villa of wealthy friends. Spacious rooms furnished to a high standard with a spacious bathroom with a jacuzzi bathtub and separate shower. Large comfortable bed with stylish sofa and a wooden floor accentuated class. Great staff especially Sylvana and Violeta in reception and Jose Louis and Alberto in the restaurant. We also enjoyed dining in the restaurant that served high quality food at very reasonable prices.

Miinukset: WiFi needs to be improved.

Plussat: I loved that the hotel is not located in the old center but just outside. This gives one tranquility, quiet, and a respite from the hustle and bustle.

Plussat: One of the most elegant properties in the world Staff in uniform, attention to detail, exquisite attention to details Two wonderful pools in a small luxury hotel Refined dining and bar Great Sunday brunch location Rafa supervises all of the food and beverages and is incredibly attentive and professional

Plussat: Our trip was AWESOME , hotel is BEAUTIFUL pool is warm, food is amazing and they have the local craft Allende beer which is soo good. would i stay here again ,, YES One thing.. our air conditioning in the room was horrible it smelled SOO BAD, we basically spent the whole time with windows and doors open, which is not bad cause the natural air is good. We complained on the 1st day and nothing happened 2nd day we waited and hit town came back and still nothing happened 3rd day called 2 x and nothing finally fustrated with the fact, walked down to reception and asked them to please help with the air.. Maintenance finally came out to the room tried fixing it , couldnt figure it out ask if we wanted to change rooms but we agreed to stay with the expection they bring out a fan so they did Besides that mess it was beautiful , i would recommend them to fix the air in that room :) thank u for all the attention again its a beautiful hotel!!

Plussat: Great room very large. Good bed and great bathroom. Staff worked very hard to give good service. always being cleaned, swept, mopped.

Miinukset: The Jacuzzi tub was broken and never heard why Itwas never fixed. Plugs in the bathroom didn't work. I told them and they never fixed them. I was there a week. I you tried to call room service, phone never rang.you would have to call the desk and have room service call back. Room service menu was no good. They never provided a current one. Went to the spa and booked a hot rock message. On arrival to Spa was told they had no hot Rock? What! Its a great hotel but not 5 star.

Plussat: Spectacular property. Great service. Best location.

Plussat: This is an amazing little hotel right in the middle of the historic town. It's beautiful, clean, central, and the staff is very friendly. High ceilings with what appears to be traditional Guanajuato colors (colonial-inspired). The bathrooms and rooms were very clean! Walking distance to the markets and other attractions.

Miinukset: No access to coffee early in the morning. If the neighboring restaurant is closed there is no coffee to be found at the hotel or anywhere nearby. They had tea available but when we left early for our flight, there was not even any tea. They could use coffee machines in the room, or a central one in the lobby by the empty tea basket. If you are a must-have morning coffee drinker, bring your own instant coffee if you are departing early.

Plussat: Very good location , breakfast was fair

Miinukset: Breakfast needs to have more choices

Plussat: Location, staff & value!

Miinukset: Would like to have a coffee maker in the room.

Plussat: Perfect location, very close to the main attractions like the church, Gunajuato university and the tram station to Pipila. Spacious and clean room with view overlooking Pipila. Breakfast buffet is provided by another hotel which is only around 2 minutes away.

Miinukset: Room has no aircon and we will have to leave the windows open.

Plussat: For Mexico, it's very sleek and clean. Great rooms, great water pressure, friendly staff. Included breakfast was excellent.

Miinukset: It can be noisy, but that's because it's right in the historic center. It was not noisy enough to require earplugs.

Plussat: Excellent location right in the center of Guanajuato. You are in walking distance to every tourist attraction. Very clean. Rooms are spacious with comfortable beds. Bathroom was nice. No a/c. But it didn’t bother us. The breakfast was included and you walk a block to their partner hotel (Hotel Don Lucas) The food is absolutely wonderful!! Chilaquiles, eggs, beans, pancakes, fruit, bread, yogurt, cereal and more!!! The staff was very friendly and respectful. We booked the city tour with them and it was very good.

Miinukset: You have to remember that you are staying in a very old and colonial building and that translates into being rustic and not sound proof. If people are walking in the hallway you hear everything. If you are sensitive to noise, this is not the hotel for you. We didn’t mind. Although it would help if there were signs in the hallways reminding guests not be loud.

Plussat: The location is extremely great, you can walk to the Cathedral in 3 mins and any other places within 5mins. The staff is also very helpful and considerate!

Plussat: The location is close to everything to get food and have some drinks. During the night is safe because it needs the key to open the main gate. Besides, they have 24hrs reception providing service. The room is bigger than our expectations and also the bathroom.

Miinukset: No

Plussat: Fantastic location. 30 seconds walk to the Basilica. Within 500m to all other attractions in all directions. Although the first front-desk didn't speak English. He understood my need for an early checkout and agreed to schedule a taxi for me. Second front-desk spoke fabulous English. Communication with them was a pleasure.

Plussat: Clean rooms great location

Plussat: Excellent location. It is an older hotel. We stayed in the family room which had a strange layout. The beds and furniture and towels were older but it was fairly clean and comfortable.

Miinukset: There were no bedside lamps... only one very bright florescent light in our room.

Plussat: its in the heart of the city

Plussat: the location was excepcional,

Miinukset: the hotel doesnt have the wright technical equipment because the wifi is terrible. there for the enterteinment equipment in your room doesnt work properly.

Plussat: The best thing is the location

Miinukset: The attitude and service of the staff at the front desk.

Plussat: The balcony view and location are unbeatable. The bed was extremely comfortable. In addition, the staff were more than accommodating.

Miinukset: Nothing!!!

Plussat: Great staff and perfect location, restaurant also nice.

Miinukset: The sound proof is not good, you will hear the sound from other room and the street.

Plussat: Location was excellent. Staff was okay... Not great

Miinukset: Room wasn't ready. Rip in the carpet. No toilet paper in room when I arrived. Too noisy at night. Overpriced. Should be priced at $40 per night

Plussat: Location was pristine and staff were very helpful

Miinukset: Room 101 was very noisy during the night, members of the staff didn’t speak English

Plussat: The location is awesome.

Miinukset: Room is very dated but the location compensated for the room.

Plussat: Located in the hearth of Guanajuato, besides Juarez Theater. Walking distance from everything. Clean rooms. They have an Italian Restaurant in the second floor which is good.

Miinukset: At night is noisy area, ask for a room as deep in the hotel as you can, away from the front street. We didn't have a problem with the noise because we stay up late at the bars, but if you go to bed early can be a problem. Get a pair of ear plugs just in case.

Plussat: When I got to the hotel they accommodated my request. They also gave me the room on the picture the next day. Staff is amazing here.

Miinukset: I ended up with a room that was not on the picture. This was booking fault, they dont guarantee the room on the picture. Put in some request and hotel said booking never notified them.

Miinukset: Hotel staff did not know a word of English try to translate that the room was nasty and had went carpet and they did nothing about it horrible stay at the place beware.

Plussat: Everything in the hotel was good and clean. People were respectful. Didn’t have anything missing

Plussat: It is not so close to the key points of the City, but using TAXI or UBER is good and with low cost. The Hotel is in a good place.

Miinukset: The room must be more clean and towel did not smell good

Plussat: The room was sold out and and didn't stat here

Plussat: The WiFi only worked in the reception area so very inconvenient Old and run down Needs a serious upgrade Staff were good and helpful

Miinukset: Not a business hotel

Plussat: Close to Parque de las Ranas, where they had a stage and a giant screen for the Festival Cervantino.

Miinukset: The bed I slept on was worthless. It would squeak anytime I barely moved. I could not get a good night's sleep. Also, I was never able to get wi-fi signal, even though I stayed on the second floor.

Plussat: It had a rustic feel, facilities were clean.

Miinukset: The last 2 nights, a group of young students who came to the city for a competition kept my wife and I up almost all night. On both nights we called reception to complain and the first night it worked but not the second. Kids were laughing, slamming doors, running on floors, it was bad!

Plussat: Hotel looks nice and traditional. Staff is kind and helpful.

Miinukset: Worst wifi on earth. No fridge.

Plussat: Location

Miinukset: Tv poor reception. No remote or way to turn on air.

Plussat: The pleace it's beutyfull out side

Miinukset: The service it's bad. The rooms are old and not real clean.

Plussat: The architecture. Staying at a castle

Miinukset: How unwelcoming staff are No tea/coffee facilities in the room No "don't disturb "signs. So you get a knock every morning from the cleaners How run down the place is

Plussat: Customer service

Miinukset: Only the. Pool dirty. Need. Attention

Miinukset: No hot water

Plussat: The castle has a beautiful exterior! The rooms are decorated with simply accommodations. Breakfast at hotel restaurant was good and inexpensive.

Miinukset: The rooms don’t have many plugs (2 in our room), rooms could be updated as well.

Plussat: Nothing

Miinukset: Over price not clean room need to be paint and mantain

Plussat: The space in the rooms

Miinukset: shower towels were rough

Miinukset: Room was not private, just off the lobby

Plussat: Great location.

Plussat: It was close to downtown.

Miinukset: No phone in room, no windows.

Plussat: Great location Friendly staff

Miinukset: This is the first time I had to “run away” from a vacation destination due to a terrible hotel experience. First of all, the room is dirty. There are hairs all over the places (bed, floor, bathroom). There was also ANT on the bed...... The sheet has several stains... Then, the room is NOT sound proof at all. We stayed at room #14 and one of the other room turned on the TV at midnight and then 8am (couldn’t even tell which room) and it’s just like the TV is in our room. The light from other room or outside is also coming through the window (no curtain) to our room. I couldn’t get much sleep that night. Last but not the least, the room is small especially the bath room and there is no elevator on the property. But comparing to #1 & #2 above these are probably nothing. I booked 2 rooms for 2 nights and only stayed one night. I don’t even care that I can’t get the money back... I’m not a picky person but this is definitely an over rated hotel. Please be alert!

Plussat: I liked the breakfast, very delicious

Miinukset: There were ants in my room and the parking was very far.

Plussat: The food was delicious. Location was great. The staff was excellent best experience ever.

Plussat: Great service very friendly staff

Miinukset: Stairs

Plussat: Very friendly staff Great breakfast