Guatemala hotellit lähellä El Obelisco

Plussat: Everthing

Miinukset: Nothing

Plussat: Terrific hotel. No complaints.

Plussat: Relatively clean, location okay

Miinukset: Staff are not helpful

Miinukset: It was not well kept, our room was outdated

Miinukset: They made a mess with payment. It was a mess to change the credit card for final payment. By the time Of checking they already charges the credit card used for the reservation.

Plussat: Standard Marriott perfectly functional for overnight stay ahead of early morning flight. Staff were very friendly and helpful

Miinukset: Food was a bit average

Plussat: Newer rooms, such as those on the 18th floor with no carpet, great views and excellent beds. Plus the staff is very likable and helpful. Their complimentary airport shuttle is great, I accompanied my wife to her 1am flight and the driver returned after she was checked in to take me back to the hotel. I didn't even have to ask, he offered ti do as soon as he heard what our plans were.

Miinukset: The rooms with carpeting (sorry, even newer carpeting is gross). They also have some rooms with no view at all, in fact we were initially given a room for an earlier stay that had all the exterior glass frosted, so you could see NOTHING. We asked for a different room (on 18) which they happily provided. - I suggest asking for the 18th floor when you make your reservation. They are currently remodeling, so I'm hoping that they upgrade all the rooms to the (simulated) wood flooring they have on 18 and get rid of the tired carpet.

Miinukset: They claim the beds are queen, but I'm sure they are smaller.

Miinukset: The costumer serviles is not good

Plussat: The staff, specially Ingrid at the front desk, made sure my stay was very comfortable. Kudos to the management.

Plussat: El hotel esta viejo Los piezas nesesitan renovacion.

Plussat: The service personnel are friendly, professional and efficient. The food in the restaurant was delicious and bar service was top notch. The room was spacious with a very comfortable bed and linens. GREAT value too!

Miinukset: There are many medical groups in Guatemala doing wonderful service. We were among them. However, please request that they not wear scrubs into the restaurant. We know where those medical uniforms have been and they shouldn’t be around food.

Plussat: The personal attention. The breakfast options and the overall cleanliness of the facilities.

Miinukset: The bus service to the airport at 4 am. If they know they will have more than 10 people, they should provide 2 buses not only one. To avoid the mess, a reservation process including ticket the night before should be implemented.

Plussat: It was a really good experience, the room was very comfortable. The food and the services were outstanding!

Plussat: Excellent breakfast, but cold most times. Buffets are tuff to keep hot. Service was great. Temperatures being taken shows resposibility.

Miinukset: Security in hotel was very obvious. The guys marched around like they were covert military.

Miinukset: The dining room and breakfast buffet has been changed since my last stay...for the worst. Food was cold, the omelet station was slow and the selections were much less than previous. The room was just OK, nothing I probably will not return in the future.

Plussat: The hotel staff was excellent. The restaurant quality was very good.

Miinukset: We would have preferred if the courtesy van to the airport ran every half-hour, instead of every hour.

Plussat: Bakfast is delicious!

Plussat: Clean rooms beautiful lobby good breakfast

Miinukset: Slow internet, the toilette was replaced but they left too much white caulking around.

Plussat: Bedroom comfortable

Miinukset: Key to rooms not working every single day and having to go back down to reception each time which was tine consuming. Cash point atm at the hotel charged us twice at the same time and day. Use atm elsewhere. Only realised when we got home and hsd yo tske it up with our bank. Staff at reception ignoring us in the middle of a conversation and talking to other staff. Bad manners. Making us pay full bill after second night. Realised they couldnt find one of the bar bill's. But wvrntually found it and they had added tips on withiut our knowledge. Food and drink very expensive. Bars and pizza places nearby and much cheaper Tips added on to bill which we did not know about. 8

Plussat: Feeling you have that whatever problem there is with the room, you know it will be fixed graciously and respectfully. The property, although older, still is like new and welcoming. I will stay there again...in fact looking up dates right now.

Miinukset: Hide a bed sofas are not comfortable to sit on as sofas. Furnished in the duplex level areas.

Plussat: everything.

Miinukset: nothing at all.

Plussat: The pool was amazing, the staff was super helpful and friendly .

Plussat: Location, Very helpful men greeting you, very safe.

Miinukset: I think all rooms should have a small microwave. People should get a discount after so many days staying at hotel.

Plussat: Best Holiday Inn I have been to in years

Miinukset: Nothing

Plussat: Good breakfast.

Miinukset: The staff during the check in was not very friendly. The gentleman appeared moody, not very friendly overall.

Plussat: Very comfortable beds. Excellent location and helpful staff. If I return to Guatemala City, I would definitely book here.

Miinukset: Nothing

Plussat: The location is amazing, and the breakfast is amazing as well. The room and the bathroom were very clean.

Miinukset: I planned to stay 4 nights but i had to pay for one more, the extra night the hotel gave me a restored room so much better than the first one for the 4 nights, i dont know if the hotel will restore all rooms or just some.

Plussat: Hotel was clean and quiet.

Miinukset: Breakfast wasn't included with my reservation and it also wasn't worth the price. There's a way better and cheaper restaurant right next door.

Plussat: The food was good, the problem was I was on business trip and the kitchen isn't 24 hours.

Miinukset: The hotel is in dire need of renovation.

Plussat: My husband loves the Steam Bath there. This is why we chose this hotel again.

Miinukset: The staff could be better with restaurant and transportation recommendations. For example, we had heard about a highly rated restaurant and they didn't know about it. Also told us it would take 20 min to get there and when we wanted to go it was 40 min. We were told the taxi driver would speak English and he didn't plus he didn't know where the restaurant was located. In the end, we had to cancel our much anticipated reservation. Come to find out Wendy at the front desk had forgotten to cancel our reservation and the restaurant called us after we had gone to bed. On departure, we had a 6 am flight so we could not use the shuttle service which didn't begin until 4:10am. Again we were told there would be lots of taxis out front. There were none and we had to wait 10 min or so.

Plussat: The lobby, and bathroom was beautiful.

Miinukset: I wasn't able to reach the front desk overnight.

Plussat: Nice place. Close to the airpor.

Miinukset: My bed was terrible.

Plussat: Location was good, and the gym was quite complete and clean.

Miinukset: Breakfast was not so good and service was no great either. They served coffee and there's no milk or cream; there's no where you can find the butter for your toast, they will bring just two after a long time when our toasts are finished. The juice seems water + sugar, no taste!! The room was so small, and many things were not offered. No slippers, no cotton sticks... provided. The worst was there's two tables with only ONE chair in the whole room, we were two adults with a child, we had to take turn to sit.

Plussat: Staff, Ana at reception...

Miinukset: All was PERFECT...

Plussat: Cleanliness and overall luxury and value.

Plussat: Nice people

Miinukset: This was DEFINITELY the most I EVER overpaid for a hotel in my life and I travel around the world! The hotel needs a complete remodel. Even the elevators didn’t work! The furniture in the rooms is old and even the towels are old!

Plussat: Very convenient. Close to the airport. Great shuttle service

Miinukset: Beds. Could be a little cleaner.

Plussat: Polo and gym

Miinukset: Only one elevator Was working over 3 days.... Fotos variety at breakfast culd be better

Plussat: Great place if going to airport early or arriving for rest up

Miinukset: Rooms with no balcony

Plussat: Nice courtyard, overall a modern place, a quiet hotel and location.

Plussat: Large room with giant TV, luxury fixtures and a very helpful staff. The restaurant was very good and stayed open late. Courtesy shuttle to and from airport! Security was excellent.

Miinukset: Arrangement of the furniture could have been more practical esp. for recharging devices.

Plussat: Quiet but has easy access to busy Camino Real Hotel.

Miinukset: Shower doors leak, need extra floor mat to soak up water.

Plussat: Easy access and well located.

Miinukset: Charge for Internet.....It should be included.

Plussat: Great value hotel at the Zona Viva

Miinukset: Loud music around hotel on weekends

Plussat: Very good location, with restaurants at walking distance. It has a small gym, but good enough for a quick workout. The hotel rooms are clean ans spacious. I would definitely go back to this hotel.

Miinukset: I was overcharged for my stay. I booked 2 nights and the total cost €180. Breakfast was included in the price. I did have dinner/wine served in my room which needed to be added to my bill. There was some confusion re room cost when I was checking out but I had a flight to catch. Now I see a total of €412 is being billed to my credit card. How could a poor/basic veggie pasta dish and bottle of wine cost €232...!!??? I need this sorted as soon as possible please.

Plussat: I really appreciated the fact that the front desk spoke English as our Spanish is not too good.

Miinukset: The staff was not welcoming at all. We asked a few questions and for directions and they kinda just shoved us off with response.

Plussat: Great

Plussat: good hotel size so is comfortable good breakfast good bed good room service

Miinukset: Noisy AC unit Too expensive internet, no too fast, not too stable No charging stations No interactive TV

Plussat: Location, clean room, coffee available

Miinukset: No tv channels in English (if you have place program as we couldn't find), jacuzzi on the room is super cold, no bathtubs, no sleepers

Plussat: Room and facilities, sufficient of eletrical plug points. Clean linen

Miinukset: Shower and bath combo bath was not consistent with the rest of the room in terms of comfort. I would prefer a larger more comfortable shower only, as opposed to the virtually impractical bath and shower combination.

Plussat: Room was good and spacious. The location seemed safe.

Miinukset: The shuttle is no longer free and costs $10 per person!

Plussat: Awesome location ... really friendly neighborhood. Comfort stay and nice beds

Plussat: I like the lobby but that is not useful to a guest

Miinukset: The shower was very dirty I ask to change room, it seem they don’t care about the cleanliness. They changed me room but the put me in the 3rd floor where is near to meeting rooms and the entrance and exit of the waiters, very noisy. Very bad for a Radisson it seem they don’t keep a stardard. The staff was nice. The space in the room is good but should be clean. The beds no to much comfortable.

Miinukset: Everything

Plussat: The location was excellent.

Miinukset: The Room was on a location with too much noise. The shampoo in the room had been filled with water. The cleaning service passed very early at 6 walking up the entire floor.

Miinukset: I made reservation through Kajak. When I got there they did not have it in the system. Fortunately I had the reservation in my iPhone. She kept telling me they did not have a reservation for me. When I asked if they had a room available she kept on answering they did not have a reservation. I had to be very assertive and told her to call her superior for if they had a room they should accommodate me and figure things out later with the booking information I gave them in plain email confirming. Now it is a good thing Spanish is my native language and I pursued this politely but forcefully. She did not want to give me a room when they had plenty available. Finally, she called her supervisor after setting me aside for a while and not attempting to solve the problem. I had valid passport, credit card and reservation in hand. When she finally called her boss, she told her to take care of me right away. Why the attitude and stubborness I do not know.

Plussat: The Radisson is the perfect place to stay if you are catching a flight early the next morning. Check-in was fast and easy, the room was quiet, super clean, and the beds very comfortable. A shuttle picked us up at 5:15 AM the next morning, and we got to the airport in ten minutes. So convenient! We would definitely stay there again.

Miinukset: Nothing

Plussat: A pleasant place to stay if you need to spend a night next to the airport

Plussat: nice location near the airport, with free shuttle to the airport even at 6 am. clean, nice room, not brand new but good quality furnishings and bathroom

Miinukset: I was unable to watch the NFL playoff games on TV, no ESPN channel

Plussat: Location close to airport. Quick stay.

Plussat: Location, and free shuttle is the best value for your money, the breakfast buffet was excellent the room was nice and clean I will use this hotel again there was a pool but didn't use it.

Miinukset: IT was a little dated hallway carpets needed a good cleaning. I found out that they have a spa in the 2nd floor because i walked by but the room doesn't have information on the hotel amenities like room service spa and the casino in the first floor. The kind gentleman at the desk tried to help me pay with my American Express but the lady that didnt gave her face said no.

Plussat: The staff was excellent and the hotel is perfectly located near the airport. We had a very nice stay and if we find ourselves in Guatemala City again we will come back.

Miinukset: There was nothing not to like!

Plussat: The gym was good so as the steam sauna ( turkish hammam)

Miinukset: I felt I am in a dormitory not in a 5 stars hotel, its a joke to say its a 5 stars hotel, they gave us a room which has a door open to other guests, through which alot of noise was coming, the other guests noise was easily heard in our room which we were struggling to sleep, we informed the reception but nothing has changed. NEVER AGAIN!

Plussat: Staff is really kind and humble. Really like them

Miinukset: Gym can be a bit more clean