Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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2,0
Plussat: $200 deposit was required to rent vehicle. There was no mention of that in the reservation online.
arvostelut:
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10,0
Plussat: Staff was very friendly
Miinukset: Perfect experience...would use again
arvostelut:
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9,6
Miinukset: Rental agent tried hard to upsell the larger car. We told her no and when we picked up the car, the class we reserved was not available so they put us in a larger one. The agent knew this and wanted us to pay more
arvostelut:
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10,0
Plussat: Yes they Were friendly and helpful.
arvostelut:
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10,0
Plussat: Staff & vehicle were perfect!!!
Miinukset: Nothing
arvostelut:
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7,2
Miinukset: Pickup process was problematic. The car they gave us was “sold” so we had to turn around and return it after a long wait line to get to the exit gates. Then they took 20 minutes to get another car for us which was much smaller than the first.
arvostelut:
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9,6
Plussat: Staff was friendly and super fast. Signage for rental dropoff was a little confusing and hard to find. Once inside the facility, all was fast and easy.
Miinukset: Better signage for dropoff location. True for all rentals.
arvostelut:
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9,6
Plussat: Vehicle type and condition, ease of booking, convenience of returning in an alternate city, friendliness of staff in return location.
Miinukset: Service agent at BWI was not the most friendly, but they were efficient.
arvostelut:
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2,0
Miinukset: I was told by customer service that I would be reimbursed for my hotel and the tire I paid for and was told now that I will not be reimbursed for my hotel. The customer service at BWI is horrible. PLEASE DO NOT rent a car from them. My tire got flat and I purchased a tire but had to get a hotel.
arvostelut:
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9,6
Plussat: Car was great size and what was expected. Service and staff were great.
Miinukset: Was Given wrong car at first but after 15 minutes or so we were taken care of.
arvostelut:
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9,6
Plussat: great experience, the Alamo guy Valentine Nweke was really helpful picking up.
Miinukset: driving to the Miami airport to drop off is not easy because of traffic and construction, too bad there isn't an off-airport drop off.
arvostelut:
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9,2
Plussat: Staff was fine, both in Baltimore and Philadelphia.
Miinukset: Was confused about the additional insurance I thought I purchased. One was through a third party, but I didn't realize that Alamo would come back and ask me for even more insurance. Made me skeptical of the first policy I got. I got a nice truck for a great price, was a little larger than I wanted.
arvostelut:
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10,0
Plussat: Staff was very friendly
Miinukset: Perfect experience...would use again
arvostelut:
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9,6
Miinukset: Rental agent tried hard to upsell the larger car. We told her no and when we picked up the car, the class we reserved was not available so they put us in a larger one. The agent knew this and wanted us to pay more
arvostelut:
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10,0
Plussat: Yes they Were friendly and helpful.
arvostelut:
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10,0
Plussat: Staff & vehicle were perfect!!!
Miinukset: Nothing
arvostelut:
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9,6
Plussat: Staff was friendly and super fast. Signage for rental dropoff was a little confusing and hard to find. Once inside the facility, all was fast and easy.
Miinukset: Better signage for dropoff location. True for all rentals.
arvostelut:
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9,6
Plussat: Vehicle type and condition, ease of booking, convenience of returning in an alternate city, friendliness of staff in return location.
Miinukset: Service agent at BWI was not the most friendly, but they were efficient.
arvostelut:
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9,6
Plussat: Car was great size and what was expected. Service and staff were great.
Miinukset: Was Given wrong car at first but after 15 minutes or so we were taken care of.
arvostelut:
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9,6
Plussat: great experience, the Alamo guy Valentine Nweke was really helpful picking up.
Miinukset: driving to the Miami airport to drop off is not easy because of traffic and construction, too bad there isn't an off-airport drop off.
arvostelut:
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9,2
Plussat: Staff was fine, both in Baltimore and Philadelphia.
Miinukset: Was confused about the additional insurance I thought I purchased. One was through a third party, but I didn't realize that Alamo would come back and ask me for even more insurance. Made me skeptical of the first policy I got. I got a nice truck for a great price, was a little larger than I wanted.
arvostelut:
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2,0
Plussat: $200 deposit was required to rent vehicle. There was no mention of that in the reservation online.
arvostelut:
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2,0
Miinukset: I was told by customer service that I would be reimbursed for my hotel and the tire I paid for and was told now that I will not be reimbursed for my hotel. The customer service at BWI is horrible. PLEASE DO NOT rent a car from them. My tire got flat and I purchased a tire but had to get a hotel.
arvostelut:
