Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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10,0
Plussat: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!
Miinukset: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!
arvostelut:
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6,0
Plussat: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.
Miinukset: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.
arvostelut:
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8,4
Plussat: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!
Miinukset: Drop-off was somewhat chaotic.
arvostelut:
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10,0
Plussat: Nice smooth running vehicle.
arvostelut:
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6,4
Third party insurance process a pain
Miinukset: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.
arvostelut:
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10,0
Quick drop-off
Plussat: Drop-off was efficient.
arvostelut:
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4,0
Great at first....
Plussat: At counter they asked if an auto was ok, and I said I also wanted a navi which I did get. Veh was comfortable and process was fairly quick to get vehicle.
Miinukset: Vehicle was dirty on inside with spilled milk on the dashboard, they charged me an upgrade to the car I got but never told me about it. Amount charged was way different than what kayak quoted me, no one there at car return.
arvostelut:
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5,2
Miinukset: No booster seat available for my 8 year old son despite earlier request when booking, rude staff that didn't explain that car had extra luggage space and tried to sell us very expensive car insurance. No information regarding road closures to get out and inyo the airport.
arvostelut:
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6,8
Plussat: Nice car. Convenient location at FRA airport.
Miinukset: The price quoted was completely misleading. There was no possibility to opt out of insurance, despite the fact that I was covered.
arvostelut:
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8,0
Plussat: Excellent service!
Miinukset: The over all cost is much too much!
arvostelut:
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10,0
Plussat: Great car great mileage
Miinukset: Very smooth driving car
arvostelut:
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8,8
Meets Expectations
Plussat: I don't often rent cars in Germany so I was not certain how it might differ from the US - but I am happy to report that the process for picking up and dropping off a car is comfortably similar and there were no complications due to language or cultural differences. Car was exactly what I needed. Service was swift, cordial and professional.
Miinukset: A significant damage deposit was required on my credit card despite having purchased a rental policy when I booked the car online. Instead of directly covering any damage or accidents, apparently the policy is offered by a broker and you will have to pay damages first then claim reimbursement from the policy issued by the broker. This was not clear to me when booking and purchasing the policy. But at least I had coverage at what seemed a reasonable price to me. Refund of deposit was prompt.
arvostelut:
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10,0
Plussat: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!
Miinukset: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!
arvostelut:
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10,0
Plussat: Nice smooth running vehicle.
arvostelut:
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10,0
Quick drop-off
Plussat: Drop-off was efficient.
arvostelut:
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10,0
Plussat: Great car great mileage
Miinukset: Very smooth driving car
arvostelut:
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8,8
Meets Expectations
Plussat: I don't often rent cars in Germany so I was not certain how it might differ from the US - but I am happy to report that the process for picking up and dropping off a car is comfortably similar and there were no complications due to language or cultural differences. Car was exactly what I needed. Service was swift, cordial and professional.
Miinukset: A significant damage deposit was required on my credit card despite having purchased a rental policy when I booked the car online. Instead of directly covering any damage or accidents, apparently the policy is offered by a broker and you will have to pay damages first then claim reimbursement from the policy issued by the broker. This was not clear to me when booking and purchasing the policy. But at least I had coverage at what seemed a reasonable price to me. Refund of deposit was prompt.
arvostelut:
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8,4
Plussat: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!
Miinukset: Drop-off was somewhat chaotic.
arvostelut:
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6,8
Plussat: Nice car. Convenient location at FRA airport.
Miinukset: The price quoted was completely misleading. There was no possibility to opt out of insurance, despite the fact that I was covered.
arvostelut:
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8,0
Plussat: Excellent service!
Miinukset: The over all cost is much too much!
arvostelut:
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6,0
Plussat: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.
Miinukset: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.
arvostelut:
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6,4
Third party insurance process a pain
Miinukset: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.
arvostelut:
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4,0
Great at first....
Plussat: At counter they asked if an auto was ok, and I said I also wanted a navi which I did get. Veh was comfortable and process was fairly quick to get vehicle.
Miinukset: Vehicle was dirty on inside with spilled milk on the dashboard, they charged me an upgrade to the car I got but never told me about it. Amount charged was way different than what kayak quoted me, no one there at car return.
arvostelut:
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5,2
Miinukset: No booster seat available for my 8 year old son despite earlier request when booking, rude staff that didn't explain that car had extra luggage space and tried to sell us very expensive car insurance. No information regarding road closures to get out and inyo the airport.
arvostelut:
