Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
Autovuokraamot kohteessa Frankfurt lentokenttä ja niiden arvostelut
Rankattu nro 1
INTERRENT
Parhaat arvostelut
10,0 Erinomainen (3 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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INTERRENT arvostelua
Autonvuokrauksen sijainnit
INTERRENT
Liikkeet kentällä Frankfurt lentokenttä
Airport City Mall, Bereich A
+49 40 520 187 222
| maanantaina | |
| tiistaina | |
| keskiviikkona | |
| torstaina | |
| perjantaina | |
| lauantaina | 06:00 - 22:30 |
| sunnuntaina | 06:00 - 22:30 |
Kaikki INTERRENT arvostelut
INTERRENT arvostelut: Frankfurt lentokenttä
Rankattu nro 2
Global Rent A Car
8,8 Erinomainen (2 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Global Rent A Car arvostelua
Autonvuokrauksen sijainnit
Global Rent A Car
Liikkeet kentällä Frankfurt lentokenttä
Frankfurt am Main
Kaikki Global Rent A Car arvostelut
Global Rent A Car arvostelut: Frankfurt lentokenttä
Rankattu nro 3
Budget
8,2 Erinomainen (13 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Budget arvostelua
Autonvuokrauksen sijainnit
Budget
Liikkeet kentällä Frankfurt lentokenttä
Flughafen Frankfurt Term 1 + 2
| maanantaina | 07:00 - 21:00 |
| tiistaina | 07:00 - 21:00 |
| keskiviikkona | 07:00 - 21:00 |
| torstaina | 07:00 - 21:00 |
| perjantaina | 07:00 - 21:00 |
| lauantaina | 08:00 - 21:00 |
| sunnuntaina | 08:00 - 21:00 |
Kaikki Budget arvostelut
Budget arvostelut: Frankfurt lentokenttä
Rankattu nro 4
Alamo
8,1 Erinomainen (21 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Alamo arvostelua
Autonvuokrauksen sijainnit
Alamo
Liikkeet kentällä Frankfurt lentokenttä
Enterprise Rent A Car
+49 69 6971 5290
| maanantaina | 06:30 - 21:00 |
| tiistaina | 06:30 - 21:00 |
| keskiviikkona | 06:30 - 21:00 |
| torstaina | 06:30 - 21:00 |
| perjantaina | 06:30 - 21:00 |
| lauantaina | 06:30 - 21:00 |
| sunnuntaina | 06:30 - 21:00 |
Kaikki Alamo arvostelut
Alamo arvostelut: Frankfurt lentokenttä
Rankattu nro 5
Enterprise
8,1 Erinomainen (48 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Enterprise arvostelua
Autonvuokrauksen sijainnit
Enterprise
Liikkeet kentällä Frankfurt lentokenttä
Terminal 1+2
+49 69 6971 5290
| maanantaina | 06:30 - 21:00 |
| tiistaina | 06:30 - 21:00 |
| keskiviikkona | 06:30 - 21:00 |
| torstaina | 06:30 - 21:00 |
| perjantaina | 06:30 - 21:00 |
| lauantaina | 06:30 - 21:00 |
| sunnuntaina | 06:30 - 21:00 |
Kaikki Enterprise arvostelut
Enterprise arvostelut: Frankfurt lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Miinukset: There were no cars available due to stormy conditions. I was forced to arrange alternative travel from Frankfurt to Hamburg.
arvostelut:
-
10,0
Plussat: The staff at the car return were fantastic.
Miinukset: They need to have a bigger selection of cars.
arvostelut:
-
8,0
Plussat: Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.
Miinukset: Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.
arvostelut:
-
8,0
Plussat: staff was very nice
arvostelut:
-
10,0
Miinukset: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.
arvostelut:
-
2,0
Miinukset: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen
arvostelut:
-
10,0
Plussat: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!
Miinukset: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!
arvostelut:
-
6,0
Plussat: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.
Miinukset: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.
arvostelut:
-
8,4
Plussat: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!
Miinukset: Drop-off was somewhat chaotic.
arvostelut:
-
10,0
Plussat: Nice smooth running vehicle.
arvostelut:
-
6,4
Third party insurance process a pain
Miinukset: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.
arvostelut:
-
10,0
Quick drop-off
Plussat: Drop-off was efficient.
arvostelut:
-
10,0
Plussat: The staff at the car return were fantastic.
Miinukset: They need to have a bigger selection of cars.
arvostelut:
-
10,0
Miinukset: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.
arvostelut:
-
10,0
Plussat: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!
Miinukset: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!
arvostelut:
-
10,0
Plussat: Nice smooth running vehicle.
arvostelut:
-
10,0
Quick drop-off
Plussat: Drop-off was efficient.
arvostelut:
-
8,0
Plussat: Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.
Miinukset: Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.
arvostelut:
-
8,0
Plussat: staff was very nice
arvostelut:
-
8,4
Plussat: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!
Miinukset: Drop-off was somewhat chaotic.
arvostelut:
-
2,0
Miinukset: There were no cars available due to stormy conditions. I was forced to arrange alternative travel from Frankfurt to Hamburg.
arvostelut:
-
2,0
Miinukset: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen
arvostelut:
-
6,0
Plussat: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.
Miinukset: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.
arvostelut:
-
6,4
Third party insurance process a pain
Miinukset: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.
arvostelut:
Rankattu nro 6
National
8,0 Erinomainen (2 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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National arvostelua
Autonvuokrauksen sijainnit
National
Liikkeet kentällä Frankfurt lentokenttä
Enterprise Rent A Car
+49 69 6971 5290
| maanantaina | 06:30 - 21:00 |
| tiistaina | 06:30 - 21:00 |
| keskiviikkona | 06:30 - 21:00 |
| torstaina | 06:30 - 21:00 |
| perjantaina | 06:30 - 21:00 |
| lauantaina | 06:30 - 21:00 |
| sunnuntaina | 06:30 - 21:00 |
Kaikki National arvostelut
National arvostelut: Frankfurt lentokenttä
Rankattu nro 7
Hertz
7,7 Hyvä (26 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Hertz arvostelua
Autonvuokrauksen sijainnit
Hertz
Liikkeet kentällä Frankfurt lentokenttä
Rhein-main A/p,terminal T1/t2
+49 69 6959 3244
| maanantaina | 06:00 - 21:30 |
| tiistaina | 06:00 - 21:30 |
| keskiviikkona | 06:00 - 21:30 |
| torstaina | 06:00 - 21:30 |
| perjantaina | 06:00 - 21:30 |
| lauantaina | 06:00 - 21:30 |
| sunnuntaina | 06:00 - 21:30 |
Kaikki Hertz arvostelut
Hertz arvostelut: Frankfurt lentokenttä
Rankattu nro 8
BUCHBINDER
7,6 Hyvä (2 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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BUCHBINDER arvostelua
Autonvuokrauksen sijainnit
BUCHBINDER
Liikkeet kentällä Frankfurt lentokenttä
Terminal 2, Level 2, Halle D
+49 69 6500 7120
| maanantaina | 06:00 - 23:00 |
| tiistaina | 06:00 - 23:00 |
| keskiviikkona | 06:00 - 23:00 |
| torstaina | 06:00 - 23:00 |
| perjantaina | 06:00 - 23:00 |
| lauantaina | 06:00 - 23:00 |
| sunnuntaina | 06:00 - 23:00 |
Kaikki BUCHBINDER arvostelut
BUCHBINDER arvostelut: Frankfurt lentokenttä
Rankattu nro 9
Payless
7,5 Hyvä (5 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Payless arvostelua
Autonvuokrauksen sijainnit
Payless
Liikkeet kentällä Frankfurt lentokenttä
T1 Parkp29 Shuttle Platzhirsch
+49 6107 905 250
Kaikki Payless arvostelut
Payless arvostelut: Frankfurt lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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5,2
Only rent from this location if you have lots of e
Miinukset: Very difficult to find the shuttle. Took a long time to get the shuttle back. It is hard to find the location when returning the car as they don't have any maps and there are no signs indicating how to get there from anywhere on the road. It is not at parkplatz Hirsch as advertised (though they share a shuttle) it is on an isolated road. The shuttle is at parking lot 29 and there is no map to that in the airport. It took a lot of question asking and about 45 minutes to find the shuttle location. Not at all obvious. Would not rent again from here.
arvostelut:
-
9,2
Met my needs - best value
Plussat: It was a well maintained vehicle and priced just right. Affordable alternative to the train or a long distance shuttle to my destination with the freedom to be mobile when I arrived at my final destination.
arvostelut:
-
8,0
Good
Plussat: Good service and nice car
Miinukset: Inconvenietly located far from from airport necessitating shuttle.
arvostelut:
-
10,0
Nice car for touring europe
Plussat: The car was very nice, the service was excellent.
Miinukset: This company is about five minutes from Frankfurt airport, on a free shuttle. Not bad, but one more thing to think about .
arvostelut:
-
9,2
Met my needs - best value
Plussat: It was a well maintained vehicle and priced just right. Affordable alternative to the train or a long distance shuttle to my destination with the freedom to be mobile when I arrived at my final destination.
arvostelut:
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10,0
Nice car for touring europe
Plussat: The car was very nice, the service was excellent.
Miinukset: This company is about five minutes from Frankfurt airport, on a free shuttle. Not bad, but one more thing to think about .
arvostelut:
Rankattu nro 10
Avis
7,2 Hyvä (24 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Avis arvostelua
Autonvuokrauksen sijainnit
Avis
Liikkeet kentällä Frankfurt lentokenttä
Hugo Eckner Ring
+49 69 6902 7771
| maanantaina | 08:00 - 21:00 |
| tiistaina | 08:00 - 21:00 |
| keskiviikkona | 08:00 - 21:00 |
| torstaina | 08:00 - 21:00 |
| perjantaina | 08:00 - 21:00 |
| lauantaina | 08:00 - 21:00 |
| sunnuntaina | 08:00 - 21:00 |
Kaikki Avis arvostelut
Avis arvostelut: Frankfurt lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,0
Miinukset: The original Avis representative at check-in had asked me if I wanted GPS. I said no, and although I can speak some German I was tired after a long flight and signed the contract without noting that I was paying for additional GPS that I did not ask for. Upon returning the vehicle I spoke once again to a different person at the counter telling her the situation and was given a credit for the GPS
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: Turned to be a scam, supposed to be a VW Sharan van or similar, but they said there was a mistake in CarRentals.com reservation with Avis and they will give me a station wagon instead, and if I wanted a van I had to pay $1780 instead of $630. Both are unprofessional, CarRentals.com and Avis.
arvostelut:
-
3,6
Miinukset: The rep told me about the charges and advised to bring back the car with full tank to get 120$ credit but upon returning my car, not only did I not get the credit, I was over charged an additional 500$.. dishonest staff attempting to over charge you so they can get a commission..stay away!!
arvostelut:
-
8,8
Miinukset: Car smelled and was dirty
arvostelut:
-
10,0
Plussat: it was very busy and and they handled it well
Miinukset: car ready sooner, they had to "find" one
arvostelut:
-
5,6
Miinukset: Waited in line 30 mins. One person on duty handling many customers. Nothing on the agreement said pick up the vehicle in Term 2. Turns out, was only in Terminal 1. Would have been nice to know. Didn't have what I reserved/tried to up sell me for $400 more. I refused..finally got the price I reserved
arvostelut:
-
6,0
Good value, but business practices lack integrity
Plussat: Good value, clean car, contract was all in German, so no way to know what I was signing
Miinukset: Hidden and unexplained fees. Returned car on time, but contract showed counter time rather than actual checkout, so it was 40min late. Wanted to charge me 440€ until I complained. They quickly fixed it to the original price of 114€. Wonder how many business travelers just accept such things because they're not the ones paying for it. If you have to make money by deceiving customers, you should probably find another thing to do.
arvostelut:
-
9,2
Plussat: Overall a great value.
Miinukset: Had trouble with my navigation and no one on the phone service could help me. So I have to drive to the nearest Avis in Nürnberg and the lady there was able to help me immediately.
arvostelut:
-
4,0
Good but the Avis not clear
Plussat: Clean car
Miinukset: Not same the rat when I booked
arvostelut:
-
10,0
Plussat: Loved the Tiguan R Line
arvostelut:
-
10,0
Plussat: Easy and quick return, no headaches.
arvostelut:
-
6,0
The car was too small.
Miinukset: Wasn't expecting a Fiat 500. Its too small. Only two doors. No room for luggage.
arvostelut:
-
8,8
Miinukset: Car smelled and was dirty
arvostelut:
-
10,0
Plussat: it was very busy and and they handled it well
Miinukset: car ready sooner, they had to "find" one
arvostelut:
-
9,2
Plussat: Overall a great value.
Miinukset: Had trouble with my navigation and no one on the phone service could help me. So I have to drive to the nearest Avis in Nürnberg and the lady there was able to help me immediately.
arvostelut:
-
10,0
Plussat: Loved the Tiguan R Line
arvostelut:
-
10,0
Plussat: Easy and quick return, no headaches.
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: Turned to be a scam, supposed to be a VW Sharan van or similar, but they said there was a mistake in CarRentals.com reservation with Avis and they will give me a station wagon instead, and if I wanted a van I had to pay $1780 instead of $630. Both are unprofessional, CarRentals.com and Avis.
arvostelut:
-
3,6
Miinukset: The rep told me about the charges and advised to bring back the car with full tank to get 120$ credit but upon returning my car, not only did I not get the credit, I was over charged an additional 500$.. dishonest staff attempting to over charge you so they can get a commission..stay away!!
arvostelut:
-
5,6
Miinukset: Waited in line 30 mins. One person on duty handling many customers. Nothing on the agreement said pick up the vehicle in Term 2. Turns out, was only in Terminal 1. Would have been nice to know. Didn't have what I reserved/tried to up sell me for $400 more. I refused..finally got the price I reserved
arvostelut:
-
6,0
Good value, but business practices lack integrity
Plussat: Good value, clean car, contract was all in German, so no way to know what I was signing
Miinukset: Hidden and unexplained fees. Returned car on time, but contract showed counter time rather than actual checkout, so it was 40min late. Wanted to charge me 440€ until I complained. They quickly fixed it to the original price of 114€. Wonder how many business travelers just accept such things because they're not the ones paying for it. If you have to make money by deceiving customers, you should probably find another thing to do.
arvostelut:
-
4,0
Good but the Avis not clear
Plussat: Clean car
Miinukset: Not same the rat when I booked
arvostelut:
-
6,0
The car was too small.
Miinukset: Wasn't expecting a Fiat 500. Its too small. Only two doors. No room for luggage.
arvostelut:
Rankattu nro 11
Dollar
4,8 OK (21 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
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Dollar arvostelua
Autonvuokrauksen sijainnit
Dollar
Liikkeet kentällä Frankfurt lentokenttä
Rhein-main A/p,terminal T1/t2
+49 69 6959 3244
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
Kaikki Dollar arvostelut
Dollar arvostelut: Frankfurt lentokenttä
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Plussat: Staff was friendly at the counter but the agency was horrible. Ended up having to go to another vendor to obtain a vehicle.
Miinukset: This is one of two car rental agencies that insists that you pay for the insurance policy even though you have other comprehensive coverage - this effectively doubles the cost of the rental. This was not apparent on the website. The staff person I dealt with indicated that it was present in "very very fine print." Both I and the person ahead of me who also appeared to be a seasoned traveler then had to make alternate arrangements. This cost me an additional two hours at the airport when I had a long drive to make after a long flight.
arvostelut:
-
4,0
Plussat: Drop off was super easy, but pick up took a hour and I did not wait in a line.
Miinukset: The terms of agreement for Dollar (Germany) mandate that you purchase their insurance - if you used a credit card for your rental. The insurance is an “option” that must be added at the counter and as it is an “option” is is not included in any quote. It doesn’t matter what other insurance you have
arvostelut:
-
2,0
Miinukset: We couldn’t pick our car up st time I had requested. The staff at this airport location is HORRIBLE! Attitude manners everything horrible. We didn’t rent the car and went to another carrier
arvostelut:
-
4,8
Germany rental for two weeks
Plussat: Car was a Hertz, new Renault
Miinukset: The very small print that the guy at the counter put in front of my, saing that I need to take full CDW despite my Wolrd Elite Master card. That was a pain to start our vacation with, since I spent 3 hours to argue and in the end I had to call several times in Canada to have the bank transfer me to the insurance company to have a letter specifically stating that the credit card in hand is covering me and not someone else with the CDW. Third world experience in Germany, I would not expect that, but Hertz seemed to want badly every one of my dollars. Will no longer rent with Dollar/Hertz and will say around me the story so people are aware.
arvostelut:
-
6,8
Reservation means nothing
Plussat: That we finally received a car.
Miinukset: I made a reservation weeks in advanced yet the day of, there weren't any cars available due to events in the city. I'm sure the cars got rented out at a higher rate to walk in customers that did have a reservation. We had to wait at the airport for 3.5 hours after 2 long flights. And we weren't the only ones. A lot of people were in the same boat as us. If I ever use hertz/dollar again I won't bother making a reservation as it means nothing, apparently. Also, our final bill was more than quoted and we were not notified of the early closing time at the drop off location. Although, this is not surprising as the agents at the pickup location could barely do their jobs due to so many upset customers, waiting.
arvostelut:
-
2,0
Misrepresentation
Plussat: When I attempted to pick up the car I was informed that the credit card I used was insufficient and I'd have to purchase the additional insurance. The charge for the insurance more than doubled the amount quoted.
Miinukset: Dishonest business practices and attempting to squeeze every penny from me.
arvostelut:
-
3,6
Miinukset: I waited for 3 hours to pick up the car and they didn't tell me it will take this time so I could go and have some rest, they told me it's only 15 minutes. I will never book a car with Dollar or Hertz The price was higher than kayak
arvostelut:
-
5,2
Beware Dollar and Rental.com
Plussat: The car was new, low mileage, and comfortable.
Miinukset: When we arrived the rental car agent acted like they didn't have a record of our rental even though we had the confirmation number with us for her use. Then she said we were late. We'd requested our car for pickup at a 3:00 pm but our outbound flight was delayed by 1.5 hours. In the end, to get a car we were charged double the confirmed rental price. Ridiculous!
arvostelut:
-
2,0
Very very disappointed
Plussat: None
Miinukset: - Charging for local insurance costing almost double the rental price, although I bought insurance already with my booking. - Staff was not knowledgeable, not friendly, and extremely rude. I mentioned I am Hertz gold member and a holder of a platinum AMEX card and that still didn't waive the local insurance, although the agent said in the beginning of the conversation that it would. - After going through all the hassles and finally figuring out what the agent wants. There were no automatic cars available and the agent refused to offer an upgrade and asked to wait a couple of hours till there are automatic cars available. - I called the booking phone number to escalate, got a Hertz agent on the phone and she said she couldn't locate my reservation to resolve the problem. - A wast of money and time. Never again with Dollar and probably not with the parent company Hertz either. Not my first disappointing experience with Hertz Germany though.
arvostelut:
-
3,2
Royal RIPOFF! STAY AWAY
Plussat: NOTHING!
Miinukset: Made reservation with Dollar for quoted total at FRA. When i arrived Hertz claimed my credit card did not cover the "mandatory" extra insurance (it was fine for another ~10 car rentals at FRA airport in the past year) and forced my to buy insurance for $15 or so per day, I lost almost $200. They even had the gall to tell me that the extra insurance offered by Kayak would have been a waste and I would have been forced to get their BS insurance anyhow.
arvostelut:
-
4,4
Overcharging
Plussat: Not much...
Miinukset: I was given much trouble about proving my credit card covered insurance. I will never rent from Dollar again because I go through the same thing every time. The rental is very expensive and I got an inferior car to what I had reserved. At first he tried to pass off to me this huge, clunky van that was Far bigger than what I have reserved; when I complained and asked for an intermediate size car they gave me a smaller car and charge me the same price. The overall experience was very negative and a waste of time and money. Disappointed.
arvostelut:
-
2,0
Plussat: Staff was friendly at the counter but the agency was horrible. Ended up having to go to another vendor to obtain a vehicle.
Miinukset: This is one of two car rental agencies that insists that you pay for the insurance policy even though you have other comprehensive coverage - this effectively doubles the cost of the rental. This was not apparent on the website. The staff person I dealt with indicated that it was present in "very very fine print." Both I and the person ahead of me who also appeared to be a seasoned traveler then had to make alternate arrangements. This cost me an additional two hours at the airport when I had a long drive to make after a long flight.
arvostelut:
-
4,0
Plussat: Drop off was super easy, but pick up took a hour and I did not wait in a line.
Miinukset: The terms of agreement for Dollar (Germany) mandate that you purchase their insurance - if you used a credit card for your rental. The insurance is an “option” that must be added at the counter and as it is an “option” is is not included in any quote. It doesn’t matter what other insurance you have
arvostelut:
-
2,0
Miinukset: We couldn’t pick our car up st time I had requested. The staff at this airport location is HORRIBLE! Attitude manners everything horrible. We didn’t rent the car and went to another carrier
arvostelut:
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4,8
Germany rental for two weeks
Plussat: Car was a Hertz, new Renault
Miinukset: The very small print that the guy at the counter put in front of my, saing that I need to take full CDW despite my Wolrd Elite Master card. That was a pain to start our vacation with, since I spent 3 hours to argue and in the end I had to call several times in Canada to have the bank transfer me to the insurance company to have a letter specifically stating that the credit card in hand is covering me and not someone else with the CDW. Third world experience in Germany, I would not expect that, but Hertz seemed to want badly every one of my dollars. Will no longer rent with Dollar/Hertz and will say around me the story so people are aware.
arvostelut:
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2,0
Misrepresentation
Plussat: When I attempted to pick up the car I was informed that the credit card I used was insufficient and I'd have to purchase the additional insurance. The charge for the insurance more than doubled the amount quoted.
Miinukset: Dishonest business practices and attempting to squeeze every penny from me.
arvostelut:
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3,6
Miinukset: I waited for 3 hours to pick up the car and they didn't tell me it will take this time so I could go and have some rest, they told me it's only 15 minutes. I will never book a car with Dollar or Hertz The price was higher than kayak
arvostelut:
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5,2
Beware Dollar and Rental.com
Plussat: The car was new, low mileage, and comfortable.
Miinukset: When we arrived the rental car agent acted like they didn't have a record of our rental even though we had the confirmation number with us for her use. Then she said we were late. We'd requested our car for pickup at a 3:00 pm but our outbound flight was delayed by 1.5 hours. In the end, to get a car we were charged double the confirmed rental price. Ridiculous!
arvostelut:
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2,0
Very very disappointed
Plussat: None
Miinukset: - Charging for local insurance costing almost double the rental price, although I bought insurance already with my booking. - Staff was not knowledgeable, not friendly, and extremely rude. I mentioned I am Hertz gold member and a holder of a platinum AMEX card and that still didn't waive the local insurance, although the agent said in the beginning of the conversation that it would. - After going through all the hassles and finally figuring out what the agent wants. There were no automatic cars available and the agent refused to offer an upgrade and asked to wait a couple of hours till there are automatic cars available. - I called the booking phone number to escalate, got a Hertz agent on the phone and she said she couldn't locate my reservation to resolve the problem. - A wast of money and time. Never again with Dollar and probably not with the parent company Hertz either. Not my first disappointing experience with Hertz Germany though.
arvostelut:
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3,2
Royal RIPOFF! STAY AWAY
Plussat: NOTHING!
Miinukset: Made reservation with Dollar for quoted total at FRA. When i arrived Hertz claimed my credit card did not cover the "mandatory" extra insurance (it was fine for another ~10 car rentals at FRA airport in the past year) and forced my to buy insurance for $15 or so per day, I lost almost $200. They even had the gall to tell me that the extra insurance offered by Kayak would have been a waste and I would have been forced to get their BS insurance anyhow.
arvostelut:
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4,4
Overcharging
Plussat: Not much...
Miinukset: I was given much trouble about proving my credit card covered insurance. I will never rent from Dollar again because I go through the same thing every time. The rental is very expensive and I got an inferior car to what I had reserved. At first he tried to pass off to me this huge, clunky van that was Far bigger than what I have reserved; when I complained and asked for an intermediate size car they gave me a smaller car and charge me the same price. The overall experience was very negative and a waste of time and money. Disappointed.
arvostelut:
Rankattu nro 12
Thrifty
4,7 OK (25 arvostelua)
1 sijainti kentällä Frankfurt lentokenttä
╳
Thrifty arvostelua
Autonvuokrauksen sijainnit
Thrifty
Liikkeet kentällä Frankfurt lentokenttä
Rhein-main A/p,terminal T1/t2
+49 69 6959 3244
| maanantaina | 06:00 - 23:59 |
| tiistaina | 06:00 - 23:59 |
| keskiviikkona | 06:00 - 23:59 |
| torstaina | 06:00 - 23:59 |
| perjantaina | 06:00 - 23:59 |
| lauantaina | 06:00 - 23:59 |
| sunnuntaina | 06:00 - 23:59 |
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