Hammamet hotellit lähellä Casino La Médina

Plussat: Great staff always smiling and welcoming

Plussat: I appreciated all kinds of services inside your agreeable hotel, everything was perfect and it exceeds my expectations and I was greatly joyful by your staff at its different levels, I congratulate you for it!

Miinukset: After a long time of reflection, what I didn't really like is that you didn't give me the opportunity to criticize you on something that I didn't appreciate, as I used to do it in other hotels, you were so perfect

Miinukset: i thought i paid for the whole stay through booking (i usually do). but i found out i only paid for one night upon leaving so that troubled me on my very last day- I also wish they turned the AC on earlier in the lounges

Plussat: Very helpful team, we can feel they really want us to feel welcome and it works! :-). The hotel and room is very spacious. very nice environment. Good breakfast. The beach and the swimming pools are great too.

Miinukset: The range of gastronomic choice is a bit limited, despite the 3 restaurant so it could become slightly repetitive after few meals. It would also be nice if the hotel could expand the range of beach facilities, such as dingy sailing, catamaran etc.. they are present on site but customers of the hotel are not allowed to use these.

Plussat: Facilities, very friendly and helpful staff, breakfast and restaurants

Plussat: It was perfect. Thanks a lot to all the staff there. They are very kind and caring about all details. Always ready to help you on any thing even it is not really there job to do. I want to thank you all for the surprise that they did for me and my wife. In fact I just told them that we are here to celebrate our wedding anniversary and they immediately prepare a surprise for us...

Plussat: Every thing was perfect i will come back soon for sure

Plussat: The friendliness of the catering staff members. The hotel architecture. The security team at the gates. Easy access to the beach.

Miinukset: - Poor cleanliness standards in the common areas (lobby, restaurant, pool terrace, elevators, hallway carpets). - Cleanliness is dismal in the restaurant area. - Disgusting beach area, full of plastic trash, cigarette butts and unattended trash bins (in the shape of clay jars). The area is dead and unlit in the evening (sunbeds piled up, beach bar closed) and unattended by personnel. - Poor housecleaning services, terrible bed and bed linen quality. - Poor maintenance, visible in the A/C situation, water leakages, sluggish sink and bath tub caulking, drooping curtains, etc. - Serious A/C issues all over. The latest incident was the advertising panel inside the lift that fell off one of the lift walls, with its glass part and sharp edges on the ground. We reported it to one of the maintenance staff members who was thankful to be notified. - Poor food quality and variety, vegetables were often undercooked in water. - Guest behavior was absolutely shocking. - Patchy internet connection in rooms. We reported the problem several times but no solution was offered. - Lifeguards, particularly in the quieter smaller pool, are practically useless. They are mostly absorbed by their phones or their friends. They selectively scream at some teenagers and kids of Arab origin, but discard misbehavior of Western/Russian pool users. - No amenities inside the room such as complimentary coffee and tea supplies as is standard worldwide, even in budget hotels. The all-inclusive formula is no excuse for the absence of such amenities. - Poor quality shower and shampoo supplies, bring your own. - Insect-ridden place with black crickets, bees, wasps, flies and mosquitoes. - Mini-kids' club mostly empty, and the attached bathrooms (W/C) were mostly occupied by adult hotel guests, resulting in stench. - Night animation was repetitive and boring. - Some rude reception staff members.

Plussat: We got update normal room to suite . Wow . The staff is so friendly. Rooms very clean . Good animation .

Miinukset: Everything was good. We didnt miss anything. Only waterslides ... lol

Plussat: entertainment was great, staff very friendly

Miinukset: AC wasn't working

Plussat: The pool. Wide range of facilities. Free entry to other facilities. Staff couldn't do enough for us.

Miinukset: Food there was limited choice. Food was not always replicated replenished. The animation staff could have done a lot more.

Plussat: The price between the quality was brilliant!

Plussat: The dinner was good.

Miinukset: The breakfast wasn’t up to my expectations. Pb with the air conditioner. The time for the pool( just from 12 to 15) which is not enough.

Plussat: Massage very cool , very nice people

Miinukset: Bathroom need more air

Plussat: Great swimming pool and very large rooms

Miinukset: Great pool , and very large room . If you are not expecting a 5 stars hotel style . You won't be disappointed. It's a 3 stars hotel service max. The staff are here to just do their job. You don't feel in a 5 stars hotel, breakfast it's a mess, and staff aren't helpful at all, maybe overworked but grumpy and sometime unhelpful. , as I said if you don't get your standards very high you won be disappointed.

Plussat: The staff are friendly

Miinukset: Not clean, smells bad, old towels and pillows Bad restaurant service , poor breakfast

Plussat: Location was Good, friendly staff , direct access to beach and to hammamet marina .

Miinukset: Run down infrastructure hotel ( key card room never worked , always asking for assistance to open room , leaking bathroom , curtains hanging of the rail , room safe locked , terrace window could not be locked ,

Plussat: The staff were great as usual. Very professional and welcoming. The location is great, the beach was clean with crystal clear water. The room was nice and clean and very comfortable bed and pillows. The snack bar next to the beach was pleasant and the staff was very nice.

Miinukset: We have been coming here in the past three years and we noticed that the food wasn't as tasty as it used to be. It is still good. Hopefully it will be better in our next stay. The empty mini bar. The coffee served during breakfast could be improved as the coffee machine produces tasteless coffee. The hotel says in its profile that its pet friendly however this needs to be updated as they don't accept pets in the hotel.

Plussat: The Beach, Both swimming pool The view The proximity : the Marina, Carthage Land, Eating outside, walking

Miinukset: Queues in some areas while having breakfast or Dinner >> to be developed

Miinukset: I don’t like anything it’s dirty hotel not clean , the room was horrible and when I made checking out the reception ask me to pay extra 5dinner per night for the safe inside my room !!!!!!!!!!! Any way I don’t recommend any body to book at this hotel for this budget.

Miinukset: Although it is a 5* hotel but I believe it is over rated, very old furniture, bed covers have bad smells, not enough pillows. Buffet was upsetting, coffee and food quality and Service was below expectations. We reached late night, the hotel entrance was so dark, we couldn't recognize the entrance. Suggest putting a small light toward the entrance.

Plussat: Nothing except the location.

Miinukset: Almost everything. This hotel is rated 5 stars and is applying a 5 stars prices but has nothing for a 5 stars hotel. The room furniture was all old, broken and dusty. The bed matress was so dirty, the linen as well and had to ask 3 times to get it changed. I have taken pictures that I can share with you. This is seriously unacceptable. I don't know if they are keeping their worst rooms for booking.com or if all the rooms are like that.

Plussat: Huone siivooja oli hyvä,hän oli koristellut huoneen joka päivä

Miinukset: En pitänyt siitä että mies vastaan otossa otti rahaa enemmän kuin oli sovittu hinta, eikös se pidä olla sama hinta mikä on tilaushinta, riippumatta kurssista.

Plussat: Breakfast was excellent

Miinukset: Hotel cannot be rated as 5 star A/C was not working Response to fix A/C was very slow and ineffective Only one elevator working and then failed until we left No booklet or any type of information on the room whatsoever, not even the number of the front desk

Plussat: Very friendly and accommodating staff, and it was clean

Miinukset: 2 star chaotic breakfast table, bar closes at 11h, short opening hours of outdoor swimming pool. Elevators always out of order, keycards works half the time..

Plussat: Maybe just food

Miinukset: Cold no heating very old furniture Nothing like the pictures

Plussat: Location to the beach and the staff are very polite

Miinukset: Hotel desperately needs to be updated the room decor is outdated, carpets are dusty, bathroom has mould growing and the breakfast is average.

Miinukset: The mattress is so bad

Plussat: Ocean front view

Miinukset: Customer service.

Plussat: Location

Plussat: Le chicha bar Thé restaurant Spa Big thanks To reception team Linda and yassine

Miinukset: No thing To say every thing was great

Plussat: I like only swimming pool

Miinukset: The staff take care to European only and the lift all the time breakdown and restaurant not enough for the people with missing basic things such as four people table

Plussat: The staff are very friendly. We had a great morning in the spa, used the Hammam, had a facial and full body massage. The restaurant staff were great.

Miinukset: Nothing!! Everything was just great. Nice room, nice food, nice staff.

Miinukset: The beach is full of dirth we cannot swimm in it