Hongkong hotellit lähellä Hong Kong Convention and Exhibition Centre

Plussat: My family and I had a fantastic stay at Hotel Icon. We stayed 1 night at the hotel to celebrate my father-in-law's 60th birthday. The concierge staff specially sent balloon bouquet, a bottle of champagne, mini cupcakes to my father-in-law's room. The staff certainly made his day memorable. My special thanks goes to Customer Service Director (Restaurant) Nick Tam. He remembered my father-in-law's face and his birthday and congratulated him personally many times, and helped us to get a nice birthday cake to surprise him too. Can't thank him enough!

Miinukset: The club lounge atmosphere was good but perhaps seating arrangement was too business or couples friendly, not enough seatings for a family of 5. Other than nothing else.

Plussat: Very kind staff and comfy stay

Miinukset: No

Miinukset: No overnight parking package offered

Plussat: great view awesome bathtub/shower comfortable bed excellent breakfast buffet nice pool, gym, and spa area

Plussat: The room was SENSATIONAL! Amazing views from each room. They hotel staff had set up a little birthday treat on arrival. We ordered room service for breakfast and dinner, we didn’t want to leave the view and the service was fantastic!

Miinukset: We paid for club and couldn’t really make the most of the club facilities as they were closed. Arrangements were made to enjoy it from the ground floor but it’s not the same. Not the hotels fault though at all, but would have been nice to know before booking the room.

Plussat: Monipuolinen ja hyvä.

Plussat: Loistava aamiainen.

Plussat: The rooftop pool was so awesome, couldn’t get enough of it. The bathrooms are really fancy and the view is the city view mixed with harbour view. The staff is extremely friendly and welcoming!

Plussat: Kaikki pelasi. Palvelu äärimmäisen ystävällistä ja hienotunteista. Aamiainen paras ikinä nauttimani.

Miinukset: Ei mikään olisi voinut mennä paremmin.

Plussat: Due to anniversary celebration, hotel staff reserved a surprise cake for us. And during the whole journey, they provide a excellent service for us. We must arrange accommodation again.

Plussat: Kaikki oli aivan mahtavaa. Palvelu oli todella ystävällistä ja henkilökohtaista. Henkilökunta piti todella huolen että viihdymme. Sijaintikin oli hyvä vaikka ensin hieman arvelutti. Metroasema vieressä ja hotelin shuttle tekivät liikkumisesta helppoa.

Plussat: Came back from South Asia raving about this hotel. Can't believe the luxury, style and amenities. I've stayed in more expensive hotels but I've never stayed in better than this. The smartphone they provide you in room with free international calls and data and Internet made wandering Hong Kong so much easier. The breakfast buffet is vast and huge and fancy and delicious. And the rooms are gorgeous and well appointed. All needs are thought of and anticipated. The staff are incredibly attentive, you feel like you're a VIP. I can't imagine staying anywhere else. Six million stars.

Plussat: All is well

Plussat: Luxurious hotel as you would expect. Good location and good price for level. Staff are very attentive

Miinukset: Nothing

Plussat: Everything was wonderful. The staff made us feel so welcome and helped us to celebrate our anniversary by providing us with champagne, chocolates and flowers. We will definitely come back again for a special staycation.

Miinukset: Nothing. It was perfect.

Miinukset: Hotelli ei enää mielestäni vastaa 5 tähden hotellia: aika on vaatinut veronsa. Myös huoneessa näkyy ajan hampaan nakerrus.

Plussat: perinteinen luxushotelli, kaikki toimii

Miinukset: Ilmastointi hankala, puhaltaa liikaa

Plussat: Room view was amazing. Really good location

Plussat: Look and upkeep

Miinukset: Nothing it was close to perfect

Plussat: Very comprehensive in-room facilities such as USB charging cable, mobile phone with Internet access for guests to carry along, plug adapters, etc. All staff members, in particular the frontdesk, were very friendly and helpful.

Miinukset: Some of the facilities were closed due to the Wuhan Coronavirus but that was understandable. Otherwise nothing else to complain.

Plussat: Everything is fine.

Miinukset: The location is good.

Plussat: Huomaavainen,henkilökohtainen vastaanotto lämpimällä tavalla. Perheemme toinen huone siirrettiin pyytämättä samaan kerrokseen. Myös tilaamamme kuljetus toimi oikein, vaikka lentomme saapui tunnin etuajassa. Kaikessa näkyi asiakkaan täydellinen huomioiminen.

Miinukset: Ei ollut.

Plussat: The Harbour view was uncomparably fantastic

Miinukset: If you go there by taxi, most of the drivers were sucks

Plussat: Nice room

Miinukset: Housekeeping

Plussat: the view from the room

Miinukset: it's expensive for no international brand

Plussat: view, bathroom, location & staff

Miinukset: none

Plussat: Great service and excellent location. Everything was thought about and supplied.

Plussat: Hotellin henkilökunta ystävällistä ja viihtyvyys hotellissa aivan mahtava.

Miinukset: Ei

Plussat: Comfort and room facilities; fantastic view from a harbourside room; fitness suite and pool; chinese restaurant; choice of foods at breakfast

Miinukset: Staff were generally very helpful, but when we returned to collect our baggage which we had left with them on our last day after checkout their attitude had clearly changed and they gave the impression of wanting to get rid of us as quickly as possible. This is a stupid and short-sighted attitude since guests are left with this as their last impression of the hotel. They need to be told that one remains a valued guest even after the money has changed hands for ones room! This will affect my likelihood of staying in a Shangri-La hotel again - at the high room rates one expects top class service, and I have never been treated like this at top Marriotts or Peninsula group hotels. Overall, however, the stay was good.

Plussat: The staff always greeted me by Mr. Adams, they always made sure they knew my name in advance, very impressive !

Plussat: Large, comfortable rooms and friendly staff.

Miinukset: Swimming pool was very small and no out door pool. Location was ok but not great.

Plussat: Shangri-La on brändinsä arvoinen, erityisesti jacuzzi/uima-allas sisällä erinomainen jetlagista toipumiseen, huoneet hyvät, palvelu moitteetonta

Miinukset: Hintataso

Plussat: Aamiainen oli perus hotelliaamiainen jokaiseen makuun.

Miinukset: Hotelli oli ehkä vähän vanhempi ja nuhjuisempi kuin mitä hinta tai kuvat antoivat odottaa.

Plussat: Ystävällinen henkilökunta ja siisti huone

Miinukset: Voimakas puhdistusaineen haju viimeisenä iltana laski pisteitä, muuten erinomainen

Plussat: Staff were so helpful and professional.

Plussat: Good and strong overhead shower

Miinukset: Pillows too saggy, not enough hook to hang wet towels

Plussat: Room was exquisite, clean and amazing view of Hong Kong skyline

Miinukset: Nothing

Plussat: Lounge-palvelun tarjoilut päivän mittaan nautittavat. Kattokerroksen uima-allas ja kuntokeskus. Huippuhyvät sängyt vuodevaatteineen. Jatkuva huolenpito huoneeseen puhtaiden pyyhkeiden, tuoreiden hedelmien, juomaveden osalta.

Plussat: Loistavan avulias ja ystävällinen henkilökunta. Erinomaiset ruuat.

Miinukset: It is Christmas Day. The hotel encountered a power failure which the front desk computer system was not working properly, no key cards could be issued. No flush water, guest lift is out of service, only service lift could be used after a period of waiting

Plussat: it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....

Miinukset: Executive loung very poor

Plussat: This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.

Plussat: Great staff anf great service

Miinukset: N/A

Miinukset: The hotel staff are not expert , hotel rooms are not clean

Plussat: Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!

Plussat: the hotel location,facilitis and the good service

Plussat: Yoyo at the front desk was very helpful and can deal with issues in regards to room availability. She should be promoted

Miinukset: The room is clean but some fixtures were a bit worn out. In general it was a comfortable stay.

Plussat: Hieno hotelli hyvällä sijainnilla. Erittäin hyvä sänky. Loistavat palvelut. Uima-allas 15 kerroksessa hyvillä näkymillä.

Miinukset: -

Plussat: Mainio sijainti kowloonissa, ravintoloita, ostoksia ja museot lyhyen kävelyn päässä

Plussat: Iloinen ja kohtelias henkilökunta. Siistit huoneet ja hyvä sänky. Vesipullo päivittäin oli kiva asia. Ihanat joulukoristeet aulassa. Kattoterassilla oli mukava allasosasto, poreamme sekä höyrysauna. Hotspotin sai pyytämällä lainaksi veloituksetta.

Miinukset: Allasosaston henkilökuntaan kuuluva nainen oli todella kiukkuinen, kun olin menossa uimaan illalla 16.12.19 klo 21.30.

Plussat: The location of the hotel is great. It is close to a variety of facilities such as shopping centers and dining places.

Miinukset: The layout of the room is not what I expected.

Miinukset: Juuri se osa oli remontissa, joten näkyvyys puuttui. tämä ei tullut selville booking.com sivustolla. siksi hintakin oli edullinen.

Plussat: Hotel is in a great location in East Tsim Sha Tsui. Room and bathroom are clean, comfortable and spacious. Hotel staff are very helpful, efficient and fast. There are Park N Shop supermarket, local food vendors nearby. Taxi service is plentiful.

Miinukset: None.

Plussat: Location, comfortable bds, rooms were well appointed

Miinukset: Could use a fan in bathroom

Plussat: 1. Big comfy bed. 2. The pool was outstanding with great views. We could even enjoy the pool and the gym for the whole afternoon after our checkout. It's opened during Covid times with capacity restrictions. 3. Friendly staff.

Miinukset: The breakfast was disappointing. The hotel's breakfast reviews were really good here on booking.com. Unfortunately due to Covid and other factors, they had to cut the breakfast buffet and served average sets instead. Probably, it's the case for most hotels these days and it's our bad not to check it out in advance.

Plussat: Room facilitates, the bed, swimming pool

Plussat: Siisti, hyvätasoinen hotelli, hyvällä paikalla. Mukava kattouima-allas.

Miinukset: Virkailijan mielestä 30 neliön deluxhuone oli kolmelle liian pieni ja hän ehdotti saapuessamme huoneluokan korotusta 50 neliön kulmahuoneeseen noin 65 e lisämaksusta /vrk. Meille ei kuitenkaan kerrottu että hotellin tuo nurkka oli remontissa ja ikkunat peitettyinä. Yölennon jälkeen halusimme vain nukkumaan emmekä jaksaneet lähteä vaatimaan toista huonetta. Kolme päivää/yötä ikkunattomassa huoneessa Hongkongissa viiden tähden hotellissa remonttimelussa ei kuitenkaan ollut millään tavoin hintansa väärti. Iso osa huoneen lisäneliöistä oli lisäksi käytävää. Olisi toki pitänyt valittaa heti, mutta lomalla emme ensin siihen olisi jaksaneet ryhtyä ja sitten oli jo myöhäistä. Lähtiessä virkailija lupasi ensi kerralla huoneluokan korotuksen maksutta, mutta ei voinut jättää lisämaksua perimättä tällä kertaa.

Plussat: The size of the room

Miinukset: Check it out I should be 2 that's the only thing I could fault on anything

Plussat: Very good hotel in an ideal location near metro station and local pubs. Try the hairy crab at the chinese restaurant in the basement. Excellent stuff

Plussat: The complimentary access to the club with free flows champagne

Miinukset: Nothing.

Plussat: Good service and location

Miinukset: We were supposed to have free wifi, but had to pay instead

Plussat: We like the proximity of this hotel to shopping and restaurants. All the different modes of transportation are very handy as well. We were also pleased that our rooms had a quite a good view of the harbor and HK Island, considering the hotel is one block of buildings back from the harbor.

Miinukset: The policy of the hotel for internet access is very high-priced and old-fashiioned. Most hotels now provide free internet and yet the RG charges extremely high rates. Also, even if you pay for internet service for you room, if different family members each have a computer, each person has to pay.........for each computer! Several of us were unwilling to do that and all shared one computer, making it very difficult for those who needed to do work-related business on the internet. I would say also, that the restaurants charge high prices. There should be one cafe where you can get simple foods for a family.

Plussat: They charge us from reception, 700 hk$ for access to internet, although we didn't registered and they had not to charge anything. the most of reception people were impolite (αγενεισ). the breakfast to the 12th floor was very very poor. το πρωινο του ξενοδοχειου στον 12ο οροφο ηταν φτωχοτατο.

Plussat: vietnamese cuisine restrong in the hotek

Plussat: i liked all the facilities in the hotel and the excellent way of the hospitality and how the staff make me happy really and specially Mr.Ivan the duty manager he wad always giving me great help my last word when i come back to hk royal garden will be always my hotel thanks

Plussat: Erittäin miellyttävä hotelli, hyvä huone ja erinomainen sänky. Palvelu pelasi, huone siistittiin useaan otteeseen päivittäin.Corwn Clubin aamiainen, iltapäivätee ja iltacocktailit olivat erittäin hyvät.Kattouimallas oli erinomainen.

Plussat: The rooftop pool

Miinukset: The pool staff (stared unashamedly and sniggered amongst themselves at any western/thai women, even if not wearing anything skimpy), the desk staff (not rude, but unhelpful), the constant loud noise from renovation work (9-5 every day).

Plussat: This is a good hotel in every aspect. A particular attraction is the rooftop swimming pool. The location is attractive.

Miinukset: Although good, this hotel does not really correspond to 5-star standards. It should rate as a 4-star plus.

Plussat: Location, breakfast buffet, staff, pool facilities and the gym.

Miinukset: The floor to ceiling height is very low and the floor in the lobby area on level 16 is way out of level. However we would happily return to your hotel.

Plussat: Siisteys

Plussat: Hyvä sijainti. Siisti ja kohtuuhintainen hotelli. Huoneet pienehköjä, kuten Hong Kongissa muissakin hotelleissa.

Plussat: The hotel is located in the heart of Central.

Miinukset: The door of shower was broken and the water just keep leaking out, which made the whole washroom full of water. Quite disappointed.

Plussat: Everything was excellent - from the design of the room (including big corner window), comfort of the beds, movable desk and chair, choice of tv channels, beautiful and well-stocked bathroom. Location - another dream come true. I stayed here for work and video conferenced every day for hours - Wifi was excellent, only once I had to move around the room to catch a stronger signal. This place will always be my first choice in HK.

Miinukset: Wish we could open the window to let fresh air in, but that would be just icing on the cake.

Plussat: As a result of Covid 19, all flights connection between Hong Kong and Philippines were banned. We had to change travel plans, rebook flights, and cancel the booking. It was a non refundable booking, so I contacted the hotel to help. They first declined my request, a week later, as the virus spreads further and regulations become stricter, they were very kind to offer us a full refund. I appreciate their understanding under unfortunate covid 19 influence and wish them a fast recovery after the crisis.

Plussat: Room are cleans

Miinukset: 1. I booked a king room and been told only double bed room After I mad a fuss the staff got me queen size bed... 2. I asked to extend my check out. I stayed until 7pm they charged me full fare for the night....staff totally not helpful in this concern. This hotel is a real nightmare with check in / out extension 3. No brush teeth in the bathroom. Need to ask everytime 4. Can not get a single plate delivered in the bath room 5. Need to ask a second large towell Overall very light service for a 4 stars

Plussat: Location

Miinukset: 1. Lot of construction outside and inside the hotel from now till August 19 ! 2. Hotel room is small . Th

Plussat: Close to restaurants

Miinukset: Congestion

Plussat: Hyvä sijainti ja monipuolinen aamiainen

Plussat: Great place to stay , very nice room and great breakfast

Plussat: Location and friendly staff

Miinukset: No WC on ground floor

Plussat: The location

Plussat: Easy access to public transportation. Very good breakfast buffet, even the room service menu.

Miinukset: The room is very small for that price. The room key controls the elevator. You can't go to the other floors unless open for public like gym. It's extremely inconvenient for me because I travel with family staying on diff floor.

Plussat: Perfect location. The swimming pool is lovely) Very nice breakfast. A perfect hotel for a city stay)

Plussat: Siis hotellihan on hyvä ja sijainti erinomainen. meille myytiin lisäksi executive tason lisäpaketit. Tosin maksamisen jälkeen todettiin, että siellä tehdään remonttia, josta saattaa olla haittaa. Poraaminen ja hakkaaminen jatkui njoka päivä, myös sunnuntaina heti 9.30 jälkeen. Lähdin päivää aikaisemmin pois mutta en tietenkään saanut viimeisen päivän hotelliyön maksua takaisin, koska se oli maksettu Booking.comin kautta. En myöskään saa koskaan hotellien tasompisteitä samasta syystä. Ja mitäs saan Booking.comilta. En mitään. Että, Bookin.com, eiköhän se ollut siinä.

Miinukset: not consistent

Plussat: Golden Mile is excellent. Premier Plus room and the Executive lounge benefit were exceptional.

Plussat: All staff are so nice , especially the lady ( sorry i forgot her name )in reception who help me to check in and Eunice in B2 executive club , they are very helpful and positive

Plussat: Nice clean large room with three beds for three people. The hotel location is excellent for all the fun activities, I will return and refer my friends. The breakfast was great, large variety. We could have omlets, waffels, dumplings, asian food.

Miinukset: The hotel cost more than I wanted to pay. It was worth because of the location.

Plussat: the staff was not at all helpful, said you booked thru booking.com, so i would get the lowest category room, even though they have diff lower class rooms,

Plussat: The hotel staff were well trained, all they have good manner.

Plussat: I have stayed many times at this Holiday Inn but think now that it is a little over priced given that it is over 30 years old hotel and the area where it is located is not that good anymore but it is still a nice hotel and I would stay there again.

Plussat: location

Miinukset: price

Miinukset: higher pricing in comparision with its hotel condtiion

Plussat: Hotelli on siisti, erinomaisella paikalla, henkilökunta ystävällistä

Miinukset: Käytettävissä oleva internet oli erittäin hidas ja pätki

Plussat: Palvelusta ja sijainnista.

Plussat: Location Alowed late check out - 4pm Good selection of day trips - recommend

Miinukset: Check in too long, but in the end did get the correct room (non smoke) and bed (double) Did not reply to my email on transport from the airport Pool too cold

Plussat: shopping, having dinner, and relax at excutive club

Plussat: The Hotel was organized; it must have a very good manager

Miinukset: The Bed was very clean but the room esp. the floor was not very much clean. I think the Hotel needs renovation.

Plussat: everything, if you could sending me member card of holiday inn , because every time i sleep in holiday inn in every country

Miinukset: yes too expensive breakfast

Plussat: location

Miinukset: noises from a new bulding in costruction just in front at the hotel