Hongkong hotellit lähellä Hong Kong House of Stories

Plussat: Beautiful room with grand view on Victoria Harbour, great lighting design in the room and very cozy and comfortable.

Plussat: Everything was great exact the staff were rude on check in. The facilities were amazing and I did get a late check out to 2pm.

Miinukset: Staff were rude. They couldn't find my reservation. Waited 45 minutes for them to sort out the problem (their reservation system did not like I booked the hotel 3 hours before I arrived). They could have at least offered a drink or snack or something instead of making me stand around waiting for them to sort out the problem.

Plussat: Hotel staff are exceptional. We encountered problems unrelated to the hotel during our stay but thanks to the hard work and courtesy of the staff, the problems were solved immediately. They obviously take client service very seriously. Truly impressed by staff.

Plussat: 1.Good harbor view;

Miinukset: the plates need be more clean

Plussat: Food. View. Design.

Miinukset: Dated old fashioned.

Miinukset: Not very close to MTR

Plussat: Views of the bay and service.

Plussat: Friendly and helpful Staff. Stunning views from room.

Miinukset: Room was clean and amazing views of the Central and the bay. Very comfortable. The staff were super friendly.

Plussat: The breakfast fruit is very fresh and versatile. The room is larger than I expected and looks very new and clean. I love the square desk in the room, a quite contemporary overall design which fits my appetite.

Miinukset: Ok, there's a bunch of places where this Grand Hyatt has failed my expectations as my first stay in Hyatt hotel chains was such a bummer. We arrived very late at night, around 1 am, and I was very very exhausted. The toothbrush head was too hard; there was no mouthwash, while Conrad, of the same level, always provides the guests with mouthwash; there was no comb. There's a construction site right below the hotel building, which caused so much noise and woke me up at 7 in the morning- while I was planning to have a quiet and comfortable overnight stay. The noise simply ruined my morning. Moreover, the breakfast service was SO bad. We came in to the dining hall and asked if we could sit over the window that was closer to the outdoor scene, one of the waitresses said no because it was full in that area, but from a clear sight we saw there were at least two empty tables. Alright, we took the table near the exit. We ordered some food but waited for over 30min to be served. What's worse? The waiter even served the wrong food after such a long wait. (We ordered dumplings but was served with wonton soup, and double-confirmed with the waiter if the dish was dumplings, and he said yes it was dumplings, but it was actually wonton)

Plussat: Walking distance to ferry station, great views, connected to a network of elevated walkways that take you to the "real" city.

Miinukset: Metro construction noise - nobody (including Kayak) forewarned us that the entire waterfront is a huge construction site.

Plussat: Everything was perfact!!!

Plussat: breakfast, shower and pool

Miinukset: bit run out

Plussat: Everything

Plussat: The staff were amazing some facilities are not open due to COVID 19 but they more than made up for it totally recommend the club access and the view is phenomenal.

Miinukset: We can't wait to come back when the pool is open.

Plussat: The staff were all incredibly welcoming and friendly. They couldn’t do enough for us. The room was very clean and very comfortable. Very good location, just outside of central Wanchai so quiet enough but close enough for convenience.

Miinukset: We booked a room with a Harbour view, which would have been a lovely view, but the windows were very dusty on the outside making it difficult to see out of them. Due to us staying during the virus, I rang prior to booking to see what breakfast arrangements would be seeing as though it was included in our booking. I was told it was completely normal and no different to normal. I have stayed in this hotel before and it was very different. No where near the amount of selection there normally was. Could only get eggs, bread, fruit and Dim Sum. No cooked meats or many other things that had been there previously. The pool was closed for maintenance - I understand these things happen but it wasn’t until after I had reserved the room and was unable to cancel until I was informed about this.

Plussat: Erittäin hyvä aamiainen. Sijainti loistava.

Plussat: I like the amenities but during this stay they closed the pool and the sauna so nothing much to do.

Plussat: Fiona Leung was exceptional as were all the staff. Room nice and big and clean

Miinukset: Excellent hotel, staff and service amazing, food great. Only disappointment was the amount of building work going on outside.

Plussat: I liked the hospitality of the staff that work at the hotel. Great location, the view from my room was great.

Miinukset: The dampness smell in my room.

Plussat: Hyvä sijainti. Mm. Star-ferryt lähtivät aivan vierestä. Loungessa oli hyvät tarjoilut, jotka tosin päättyivät jo klo 19:30.

Miinukset: There is 24 hour construction right in front of the hotel which goes all night and is a noise issue. This should have been advised prior to booking

Plussat: Check-in staff was extremely professional and attentive. Great location and views of the harbor.

Miinukset: This was my primary hotel for HK. Many stays. Treated poorly. Escorted to door like bad guy. Mgr offered water as cure.

Plussat: Close to all modes of transport

Miinukset: Unfriendly female staff member at check-in

Plussat: Otherwise staff were very attentive and very helpful.

Miinukset: Perhaps it was the circumstances, but the breakfast service was awful. Food would arrive cold, stale croissants, long delays to orders if they were remembered

Plussat: It was cheap enough at the time. The bath was really lovely and though the room was old and smelled funny, it was spacious and comfortable. Housekeeping staff on the phone and in person were lovely as was one of the breakfast ladies. It’s close to anything you could want to do in CWB.

Miinukset: Front of house staff were rude. Check in and check out were unpleasant - on check out a man grabbed our keycards, put them in a box and walked away without saying a word. Breakfast was cold every morning.

Plussat: The staff were very attentive. The location was great.

Miinukset: You had to call for the minibar services & they didn't have a beer bottle opener you could keep in the room, but these are minor grievances only.

Plussat: Siisteys ja sijainti

Miinukset: Liian vähän henkilökuntaa sisäänkirjautumisessa. Ei ilmaisia aulatiloja odotukseen. Ylihinnoiteltu aamiainen.

Plussat: Nothing

Miinukset: First off we booked for 10/21-23 and my email confirmarion and screen shot of booking all confirmed this. When we went to check in , they told us that booking was for 11/4-6. I showed them the confirmation then they told us we needed to take the issue up with kayak. After arguing for 3 hours(i dont give up) they finally gave us the room. The hotel is NOT a 5 star (1star) and the pictures are MISLEADING. Theoughout the stay the staff was awful. The hotel is also filled with mainlanders which makes it extremely noisy and crowded. Avoid avoid avoid. I couldnt take another day so in the end I booked the shangri-la.

Plussat: Staff were lovely. Especially the manager we dealt with on the first day. Room was nice,spacious. Though the benefit of being on the 32nd floor with access to the private lounge 1floor down in a private lift was totally wiped out when the said lounge is closed and for any items you require you have to get 2 different lifts to get to the lobby.

Miinukset: Booked to upgrade to the executive lounge,with all the advantages that brings. Arrived to find that it is actually closed,they now claim it's in the lobby. None of the package we booked was actually available,from the lounge,breakfast,cocktails,nothing. We were so disappointed we checked out after 1 night. We would have just gone home there and then,but the manager was so nice, arranging us an afternoon tea in the room and promised us cocktails at night. Unfortunately,when we went to get them,we were told they weren't available. Really disappointed. We wanted a special staycation as obviously no-one can travel just now and this was just a huge let down.

Plussat: Fairly quick check in process (which was also improved since the room was prepaid by booking through Kayak) Easy access via taxi, with a covered drop off/pick up area (great since it rains so much in Hong Kong) 2 complimentary bottles of filtered water

Miinukset: Safe in the room didn't work at all, and looked like it had been tampered with Small lobby with a ton of bags left by other guests, with minimal security and the bags out in the open Toilet was chipped and cracked Shower door didn't close fully, and the hot water took forever to come out Overall, pretty shabby decor and facilities for the price paid. I'd recommend Lanson Place Hotel over the Regal for any business travellers.

Plussat: My room was very spacious. I did get upgraded but this was much cheaper and just as luxurious as the the grand Hyatt in wan chai.

Miinukset: Great location very near the metro and next toVictoria park. Also next to Ding Tai Fung.

Plussat: Breakfast has american style, european style and oriental style to choose, quality above average. The location is at the most busy area , many department stores and restaurants nearby, shopping will be very easy.

Plussat: Good hospitality

Miinukset: It was a little difficult to catch a taxi.

Miinukset: Reception and check in not very friendly.

Plussat: Everything, so close to the MTR station and the staff are very nice!

Miinukset: A bit old but considering the price it’s fine.

Plussat: Staff was helpful, will return

Miinukset: The power outlet is a bit far from the bed making it a hard to indulge binge-watching.

Plussat: Exellent coustomer service by frot desk staff

Plussat: Great location Modern lobby Close to mtr

Miinukset: Room was extremly small. Never thought there was such a thing as a TWIN bed hotel room, didn't read detail... I thought the cheapest room at a 4 star hotel will have at a minimum a full size bed.... Reminiscent of my college dorm days... Hallways reminded me of my a scary movie... Very dark, narrow and turns.... Like something bad is bound to happen around the corner..

Plussat: Place is very clean and very accessible.

Miinukset: The staff

Plussat: The floor for women only is great, I really like the extra touches in the room too

Miinukset: The TV set was kind of old, couldn't plug in a USB drive for playing something, hope they upgrade, but it's no biggie.

Plussat: Location, room and comfort.

Miinukset: WiFi connection and shower rose leaking.

Plussat: Fresh style in rooms and size is refreshing compared to usual HK size rooms

Plussat: I loved everything about the hotel from excellent concierge service, nice clean rooms big enough, proximity to restaurants and nightlife, very close to Wan Chai and Admiralty MTR station, what more to add ? This would be my best hotel stay in my lifetime!

Miinukset: TV not working well and no closed caption.

Plussat: Simple, quick, reliable service. Fast Check in, check out. Not much to say.

Plussat: The location is so convenient, just opposite the MTR station. The room is clean. Size is ok. Breakfast is free but don't expect too much. The coffee tastes good.

Plussat: Superb location. The cleaning staffs are super friendly and responsible.

Plussat: Everything is awesome.