Hongkong hotellit lähellä Wan Chai Ferry Pier

Plussat: My family and I had a fantastic stay at Hotel Icon. We stayed 1 night at the hotel to celebrate my father-in-law's 60th birthday. The concierge staff specially sent balloon bouquet, a bottle of champagne, mini cupcakes to my father-in-law's room. The staff certainly made his day memorable. My special thanks goes to Customer Service Director (Restaurant) Nick Tam. He remembered my father-in-law's face and his birthday and congratulated him personally many times, and helped us to get a nice birthday cake to surprise him too. Can't thank him enough!

Miinukset: The club lounge atmosphere was good but perhaps seating arrangement was too business or couples friendly, not enough seatings for a family of 5. Other than nothing else.

Plussat: Very kind staff and comfy stay

Miinukset: No

Miinukset: No overnight parking package offered

Plussat: great view awesome bathtub/shower comfortable bed excellent breakfast buffet nice pool, gym, and spa area

Plussat: From the moment we arrived until our departure, the level of service was extraordinary. Rooms are spacious and extremely comfortable. The rest of the facilities exude an approachable luxury that is likely to pamper any traveler. If included in the price of your stay, the buffet breakfast in The Market dining area is not to be believed. Foods from everywhere well prepared and exquisite service. Highly recommend staying here.

Miinukset: We dined in the top floor restaurant Above and Beyond and had the Peking Duck set menu with a wine pairing. Here, unfortunately, the highly attentive service became intrusive and absurd. For example, someone comes every minute to check on your table and rather than a casual glance this check includes a careful study. The servers would often jump in to do something unnecessary and pointless such as turning the water bottle so that the label faces you or randomly realigning items on the table in a fussy manner. And if you had the temerity to top off your own water glass, someone would jump in and grab the bottle form your hand. Aside form the overbearing service, the meal was only okay. The duck was tasty, but most of the other flavors were no more than ordinary. And the wine pairings were similarly undistinguished. Considering that the meal (at HKD 2000) was by far the most expensive one we had in 4 days in Hong Kong, it was a very poor value for money. I recommend going elsewhere despite the high rating this place receives on Trip Advisor.

Plussat: Monipuolinen ja hyvä.

Plussat: Loistava aamiainen.

Plussat: The rooftop pool was so awesome, couldn’t get enough of it. The bathrooms are really fancy and the view is the city view mixed with harbour view. The staff is extremely friendly and welcoming!

Plussat: Kaikki pelasi. Palvelu äärimmäisen ystävällistä ja hienotunteista. Aamiainen paras ikinä nauttimani.

Miinukset: Ei mikään olisi voinut mennä paremmin.

Plussat: Due to anniversary celebration, hotel staff reserved a surprise cake for us. And during the whole journey, they provide a excellent service for us. We must arrange accommodation again.

Plussat: Kaikki oli aivan mahtavaa. Palvelu oli todella ystävällistä ja henkilökohtaista. Henkilökunta piti todella huolen että viihdymme. Sijaintikin oli hyvä vaikka ensin hieman arvelutti. Metroasema vieressä ja hotelin shuttle tekivät liikkumisesta helppoa.

Plussat: Came back from South Asia raving about this hotel. Can't believe the luxury, style and amenities. I've stayed in more expensive hotels but I've never stayed in better than this. The smartphone they provide you in room with free international calls and data and Internet made wandering Hong Kong so much easier. The breakfast buffet is vast and huge and fancy and delicious. And the rooms are gorgeous and well appointed. All needs are thought of and anticipated. The staff are incredibly attentive, you feel like you're a VIP. I can't imagine staying anywhere else. Six million stars.

Plussat: All is well

Plussat: Luxurious hotel as you would expect. Good location and good price for level. Staff are very attentive

Miinukset: Nothing

Plussat: Everything was wonderful. The staff made us feel so welcome and helped us to celebrate our anniversary by providing us with champagne, chocolates and flowers. We will definitely come back again for a special staycation.

Miinukset: Nothing. It was perfect.

Miinukset: Hotelli ei enää mielestäni vastaa 5 tähden hotellia: aika on vaatinut veronsa. Myös huoneessa näkyy ajan hampaan nakerrus.

Plussat: perinteinen luxushotelli, kaikki toimii

Miinukset: Ilmastointi hankala, puhaltaa liikaa

Plussat: Room view was amazing. Really good location

Plussat: Look and upkeep

Miinukset: Nothing it was close to perfect

Plussat: Very comprehensive in-room facilities such as USB charging cable, mobile phone with Internet access for guests to carry along, plug adapters, etc. All staff members, in particular the frontdesk, were very friendly and helpful.

Miinukset: Some of the facilities were closed due to the Wuhan Coronavirus but that was understandable. Otherwise nothing else to complain.

Plussat: Everything is fine.

Miinukset: The location is good.

Plussat: Huomaavainen,henkilökohtainen vastaanotto lämpimällä tavalla. Perheemme toinen huone siirrettiin pyytämättä samaan kerrokseen. Myös tilaamamme kuljetus toimi oikein, vaikka lentomme saapui tunnin etuajassa. Kaikessa näkyi asiakkaan täydellinen huomioiminen.

Miinukset: Ei ollut.

Plussat: The Harbour view was uncomparably fantastic

Miinukset: If you go there by taxi, most of the drivers were sucks

Plussat: Nice room

Miinukset: Housekeeping

Plussat: the view from the room

Miinukset: it's expensive for no international brand

Plussat: view, bathroom, location & staff

Miinukset: none

Plussat: Great service and excellent location. Everything was thought about and supplied.

Plussat: Hotellin henkilökunta ystävällistä ja viihtyvyys hotellissa aivan mahtava.

Miinukset: Ei

Plussat: Comfort and room facilities; fantastic view from a harbourside room; fitness suite and pool; chinese restaurant; choice of foods at breakfast

Miinukset: Staff were generally very helpful, but when we returned to collect our baggage which we had left with them on our last day after checkout their attitude had clearly changed and they gave the impression of wanting to get rid of us as quickly as possible. This is a stupid and short-sighted attitude since guests are left with this as their last impression of the hotel. They need to be told that one remains a valued guest even after the money has changed hands for ones room! This will affect my likelihood of staying in a Shangri-La hotel again - at the high room rates one expects top class service, and I have never been treated like this at top Marriotts or Peninsula group hotels. Overall, however, the stay was good.

Plussat: The staff always greeted me by Mr. Adams, they always made sure they knew my name in advance, very impressive !

Plussat: Large, comfortable rooms and friendly staff.

Miinukset: Swimming pool was very small and no out door pool. Location was ok but not great.

Plussat: Shangri-La on brändinsä arvoinen, erityisesti jacuzzi/uima-allas sisällä erinomainen jetlagista toipumiseen, huoneet hyvät, palvelu moitteetonta

Miinukset: Hintataso

Plussat: Aamiainen oli perus hotelliaamiainen jokaiseen makuun.

Miinukset: Hotelli oli ehkä vähän vanhempi ja nuhjuisempi kuin mitä hinta tai kuvat antoivat odottaa.

Plussat: Ystävällinen henkilökunta ja siisti huone

Miinukset: Voimakas puhdistusaineen haju viimeisenä iltana laski pisteitä, muuten erinomainen

Plussat: Staff were so helpful and professional.

Plussat: Good and strong overhead shower

Miinukset: Pillows too saggy, not enough hook to hang wet towels

Plussat: i like everything except for the pool. the only pool.

Plussat: It was sufficient and simple and effective well priced and good range. Everything was covered well from healthy options to continental breakfast options

Miinukset: Sadly The omelette order was correct. On the second attempt I accepted it to reduce workload.

Plussat: Room was exquisite, clean and amazing view of Hong Kong skyline

Miinukset: Nothing

Plussat: Lounge-palvelun tarjoilut päivän mittaan nautittavat. Kattokerroksen uima-allas ja kuntokeskus. Huippuhyvät sängyt vuodevaatteineen. Jatkuva huolenpito huoneeseen puhtaiden pyyhkeiden, tuoreiden hedelmien, juomaveden osalta.

Plussat: Loistavan avulias ja ystävällinen henkilökunta. Erinomaiset ruuat.

Miinukset: It is Christmas Day. The hotel encountered a power failure which the front desk computer system was not working properly, no key cards could be issued. No flush water, guest lift is out of service, only service lift could be used after a period of waiting

Plussat: it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....

Miinukset: Executive loung very poor

Plussat: This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.

Plussat: Great staff anf great service

Miinukset: N/A

Miinukset: The hotel staff are not expert , hotel rooms are not clean

Plussat: Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!

Plussat: the hotel location,facilitis and the good service

Plussat: Hieno hotelli hyvällä sijainnilla. Erittäin hyvä sänky. Loistavat palvelut. Uima-allas 15 kerroksessa hyvillä näkymillä.

Miinukset: -

Plussat: service is good

Miinukset: breakfast is too simple

Plussat: Mainio sijainti kowloonissa, ravintoloita, ostoksia ja museot lyhyen kävelyn päässä

Plussat: Iloinen ja kohtelias henkilökunta. Siistit huoneet ja hyvä sänky. Vesipullo päivittäin oli kiva asia. Ihanat joulukoristeet aulassa. Kattoterassilla oli mukava allasosasto, poreamme sekä höyrysauna. Hotspotin sai pyytämällä lainaksi veloituksetta.

Miinukset: Allasosaston henkilökuntaan kuuluva nainen oli todella kiukkuinen, kun olin menossa uimaan illalla 16.12.19 klo 21.30.

Plussat: The location of the hotel is great. It is close to a variety of facilities such as shopping centers and dining places.

Miinukset: The layout of the room is not what I expected.

Miinukset: We arrived at 2pm on a Saturday and there was already a long line waiting to check in. It took us at least 20 minutes to get to the front desk and was told our room wouldn’t be ready in an hour. This is not what I expect of a five star hotel. The swimming pool has a limit of 30 people at a time. If you’re looking for a romantic getaway, this is not it.

Plussat: Easy to find MTR Station.

Miinukset: It’s overpriced and there’s friendlier staff and better hotels nearby. The foods not great and the executive lounge is anything but.

Miinukset: Juuri se osa oli remontissa, joten näkyvyys puuttui. tämä ei tullut selville booking.com sivustolla. siksi hintakin oli edullinen.

Plussat: The room was big and clean (no bath tub though) The gym and the pool are nice Good value for money

Miinukset: Some of the facilities weren’t accessible (sauna, indoor jacuzzi ...) and there isn’t a bar by the pool

Plussat: Hotel is in a great location in East Tsim Sha Tsui. Room and bathroom are clean, comfortable and spacious. Hotel staff are very helpful, efficient and fast. There are Park N Shop supermarket, local food vendors nearby. Taxi service is plentiful.

Miinukset: None.

Plussat: Siisti, hyvätasoinen hotelli, hyvällä paikalla. Mukava kattouima-allas.

Miinukset: Virkailijan mielestä 30 neliön deluxhuone oli kolmelle liian pieni ja hän ehdotti saapuessamme huoneluokan korotusta 50 neliön kulmahuoneeseen noin 65 e lisämaksusta /vrk. Meille ei kuitenkaan kerrottu että hotellin tuo nurkka oli remontissa ja ikkunat peitettyinä. Yölennon jälkeen halusimme vain nukkumaan emmekä jaksaneet lähteä vaatimaan toista huonetta. Kolme päivää/yötä ikkunattomassa huoneessa Hongkongissa viiden tähden hotellissa remonttimelussa ei kuitenkaan ollut millään tavoin hintansa väärti. Iso osa huoneen lisäneliöistä oli lisäksi käytävää. Olisi toki pitänyt valittaa heti, mutta lomalla emme ensin siihen olisi jaksaneet ryhtyä ja sitten oli jo myöhäistä. Lähtiessä virkailija lupasi ensi kerralla huoneluokan korotuksen maksutta, mutta ei voinut jättää lisämaksua perimättä tällä kertaa.

Plussat: The size of the room

Miinukset: Check it out I should be 2 that's the only thing I could fault on anything

Plussat: Very good hotel in an ideal location near metro station and local pubs. Try the hairy crab at the chinese restaurant in the basement. Excellent stuff

Plussat: The complimentary access to the club with free flows champagne

Miinukset: Nothing.

Plussat: Good service and location

Miinukset: We were supposed to have free wifi, but had to pay instead

Plussat: We like the proximity of this hotel to shopping and restaurants. All the different modes of transportation are very handy as well. We were also pleased that our rooms had a quite a good view of the harbor and HK Island, considering the hotel is one block of buildings back from the harbor.

Miinukset: The policy of the hotel for internet access is very high-priced and old-fashiioned. Most hotels now provide free internet and yet the RG charges extremely high rates. Also, even if you pay for internet service for you room, if different family members each have a computer, each person has to pay.........for each computer! Several of us were unwilling to do that and all shared one computer, making it very difficult for those who needed to do work-related business on the internet. I would say also, that the restaurants charge high prices. There should be one cafe where you can get simple foods for a family.

Plussat: They charge us from reception, 700 hk$ for access to internet, although we didn't registered and they had not to charge anything. the most of reception people were impolite (αγενεισ). the breakfast to the 12th floor was very very poor. το πρωινο του ξενοδοχειου στον 12ο οροφο ηταν φτωχοτατο.

Plussat: vietnamese cuisine restrong in the hotek

Plussat: i liked all the facilities in the hotel and the excellent way of the hospitality and how the staff make me happy really and specially Mr.Ivan the duty manager he wad always giving me great help my last word when i come back to hk royal garden will be always my hotel thanks

Plussat: Erittäin miellyttävä hotelli, hyvä huone ja erinomainen sänky. Palvelu pelasi, huone siistittiin useaan otteeseen päivittäin.Corwn Clubin aamiainen, iltapäivätee ja iltacocktailit olivat erittäin hyvät.Kattouimallas oli erinomainen.

Plussat: The rooftop pool

Miinukset: The pool staff (stared unashamedly and sniggered amongst themselves at any western/thai women, even if not wearing anything skimpy), the desk staff (not rude, but unhelpful), the constant loud noise from renovation work (9-5 every day).

Plussat: This is a good hotel in every aspect. A particular attraction is the rooftop swimming pool. The location is attractive.

Miinukset: Although good, this hotel does not really correspond to 5-star standards. It should rate as a 4-star plus.

Plussat: Location, breakfast buffet, staff, pool facilities and the gym.

Miinukset: The floor to ceiling height is very low and the floor in the lobby area on level 16 is way out of level. However we would happily return to your hotel.

Plussat: Siisteys

Plussat: Hyvä sijainti. Siisti ja kohtuuhintainen hotelli. Huoneet pienehköjä, kuten Hong Kongissa muissakin hotelleissa.

Plussat: The hotel is located in the heart of Central.

Miinukset: The door of shower was broken and the water just keep leaking out, which made the whole washroom full of water. Quite disappointed.

Plussat: Everything was excellent - from the design of the room (including big corner window), comfort of the beds, movable desk and chair, choice of tv channels, beautiful and well-stocked bathroom. Location - another dream come true. I stayed here for work and video conferenced every day for hours - Wifi was excellent, only once I had to move around the room to catch a stronger signal. This place will always be my first choice in HK.

Miinukset: Wish we could open the window to let fresh air in, but that would be just icing on the cake.

Plussat: As a result of Covid 19, all flights connection between Hong Kong and Philippines were banned. We had to change travel plans, rebook flights, and cancel the booking. It was a non refundable booking, so I contacted the hotel to help. They first declined my request, a week later, as the virus spreads further and regulations become stricter, they were very kind to offer us a full refund. I appreciate their understanding under unfortunate covid 19 influence and wish them a fast recovery after the crisis.

Plussat: Room are cleans

Miinukset: 1. I booked a king room and been told only double bed room After I mad a fuss the staff got me queen size bed... 2. I asked to extend my check out. I stayed until 7pm they charged me full fare for the night....staff totally not helpful in this concern. This hotel is a real nightmare with check in / out extension 3. No brush teeth in the bathroom. Need to ask everytime 4. Can not get a single plate delivered in the bath room 5. Need to ask a second large towell Overall very light service for a 4 stars

Plussat: Location

Miinukset: 1. Lot of construction outside and inside the hotel from now till August 19 ! 2. Hotel room is small . Th

Plussat: Lasten kanssa sviitissä, ylimmässä kerroksessa. Sijaitsee ihan rannassa. Mahtavat maisemat. Hieno uima-allas alue maisemilla. Huone tilava ja siisti. Erinomainen palvelu. Hyvä aamiainen. Shuttle-bussi lähelle satamaa, josta pääsee kätevästi lautalla Hongkongin saarelle. Hotellilta kävelymatkan päässä pieni kauppakeskus ja ravintoloita.

Miinukset: Meille kuului huoneen hintaan lounge, mitä ei ollutkaan (remontissa). Tätä kompensoi, että saimme huoneet veloituksetta jo klo 8, saavuttuamme aikaisella lennolla.

Plussat: Mahtava hotelli. Hyvä palvelu ja erinomainen kokonaisuus

Plussat: Newly decorated room, fantastic views, lovely pool and food location close to Wampoa MTR and the harbour promenade. I enjoyed the waterfront restaurant next to the hotel, which still belongs to the hotel.

Miinukset: No bar service at the pool and staggered pool opening times, but this is due to Covid, so not actually complaining. It’s just the restrictions we have to live with right now.

Plussat: Good value for money with nice swimming pool and buffet.

Miinukset: 1. The electric curtain inside the bathroom was not working and couldnt adjust that manually to lower the curtain. Called the customer service twice before someone came to check and took the electrician around 20 minutes to fix. 2. When we got back to the hotel around 12am, there were some problems with all the elevators and few customers including us had to wait at the lobby area for 15 minutes before we could take the elevator to return to the room. 3. The phone in the room was disconnected for a while and we couldn’t contact the front desk.

Plussat: The breakfast buffet was great. Staff was extremely friendly and attemptive and the rooms were overall a nice size and clean

Miinukset: The wifi in my particular room was terrible. It just kept disconnecting every 3 minutes. I was on a business trip and couldn't work from my room. Also there were no power outlets on either side of the bed--it was so inconvenient

Plussat: Service

Miinukset: Furnishings are dated and could use an upgrade

Plussat: The hotel is a 5 minute walk from the Whampoa MTR station, so very easy to get to. It overlooks Victoria Harbour, so very nice views on the ground floor when eating. The highlight of this hotel is the outdoor pool on the rooftop with a magnificent almost 360 view of the harbour.

Miinukset: Unfortunately the hotel doesn't have a spa on site, so I wasn't able to have a massage.

Plussat: The room had an amazing view! The furnishings were new and the room was very clean. The room service menu seemed good value and portion sizes were good.

Miinukset: The pool was closed for cleaning. Then when we did get in the pool we found lots of grit. The pool area and furnishings are clean, but need updating. There was no service by the pool when it did open. Items on the menu were not always available, eg. Healthy breakfast on menu comes with yoghurt, but no yoghurt was served and no substitute. There was no vegetarian option on the menu. The staff were not super customer service focused.

Plussat: The swimming pool, friendly & helpful staff

Miinukset: We ordered breakfast in our room & I the chef doesn’t know how to do poached egg, the egg came as hard boiled egg without the shells. I think the cooking can improve.

Plussat: the shower is very nice

Miinukset: NA

Plussat: Location is good and it is ease to find it. Breakfast is ok

Miinukset: The bed and pillows are too hard and we can't get a well sleep at night.

Plussat: Views Size of room Pool and gym

Miinukset: Too crowded in lobby and at buffet meals Dinner buffet too pricey Only one or two elevators operational

Plussat: Ystävällinen henkilökunta, sijainti myös erittäin hyvä (kävellen helposti keskustaan). Kaikki toimii kuten pitääkin.

Miinukset: Hotellin ravintolan hintataso verrattuna lähistöllä oleviin laadukkaisiin ravintoloihin.

Plussat: Excellent harbor views and skilled, service oriented staff.

Plussat: pool on roof top

Miinukset: i am member since 2001 but still nobody can explain me what is my benefit

Plussat: attentive and friendly staff,excellent location with superb views, especially from the roof top swimming pool.

Miinukset: breakfast and evening buffets started clearing away exactly on time - could have waited 10 mins!

Plussat: Great look at the harbour, especially from the pool on the roof, and main restaurant

Miinukset: Massage service is not available immediately, should be scheduled in advance, not convenient for short stay

Plussat: Best Location

Plussat: Upeat rantasijainti hieman keskeisen ostosalueen ulkopuolella, taksi tosin vain 3-4 euroa keskustaan. Upeat näköalat Hong Kong saarelle ja merelle. Tilavat asialliset huoneet. Upea infinity allas katolla, kuntosalilta merinäkymät.

Miinukset: Aamiainen ei aivan parhaimpien kaukoidän hotellien tasoa ja kuitenkin 20 euroa, teessä kahvin maku, käyttävät samoja kannuja.

Plussat: Henkilökunta oli erittäin ystävällistä. Sijainti oli hyvä. Ihana hotelli hyvällä paikalla ja hyvällä hinnalla. Uima-allas katolla oli mahtava.

Plussat: Hotellin sijainti ja näkymät huoneesta. Kuljetus keskustaan toimi myös erinomaisesti.

Miinukset: Ei

Plussat: Hotelli sijaitsee erinomaisen näyttävällä paikalla. Tasokkuus positiivinen yllätys

Plussat: the view was fantastic

Miinukset: fitness center was close too early

Plussat: View of Harbour View Room, which is unique and breathtaking Size of Room, which is rare in Hongkong Health Spa, which has very good massagists Concierge, which is very helpful and friendly

Miinukset: we found on two separate stays, that Room Service is extremely slow and tends to forget ordered items. It took us up to half an hour (!) for a cup of coffee. Check out procedures may take a long time (also up to 30 minutes), because of lack of front desk stations and sometimes large queues of people who want to check out at the same time