Huntsville hotellia

Plussat: Everything about it was amazing!

Plussat: The room was amazing. Spacious and clean.

Plussat: Very nice and professional staff. My wife left a few things in the room and we thought we would never see them again. One of the staff called and there are shipping it back to us. That's service!!

Plussat: Ashton at the front desk was great! She always had a smile when you see her! She would always greet us when we enter the hotel! It was super clean...will return in the future

Plussat: Best location in Huntsville . Walking distance to many places to eat and beverages. New clean hotel! Great breakfast and staff as well! 5 stars all around

Miinukset: N/A

Plussat: Very comfortable and well designed hotel and room.

Plussat: The staff, the cleanliness, the location, the breakfast.

Miinukset: Nope

Plussat: Everything else was great, the breakfast and staff were wonderful. The location is also great with nice restaurants in walking distance.

Miinukset: We had to go in and couldn't hang out with friends in the out door area like we wanted and they even have a fire pit out there. Every evening someone from the hotel would come and say we had to leave.

Plussat: Location: friendly staff:

Miinukset: The food that should have been hot was cold and I wasn’t impressed with the selection. We left to eat elsewhere.

Plussat: The front desk staff was fantastic and exceeded our expectations.

Plussat: We had an amazing time here! The staff was phenomenal and so very helpful! We will definitely be back!

Miinukset: Absolutely nothing!!!

Plussat: The staff is amazing. Everyone from Cedric at the front desk when we checked in at midnight to the sweet cleaning ladies that came around first thing in the morning. The breakfast was great with a great waitstaff making sure we didn’t burn our waffles and refill everything constantly.

Miinukset: The AC blew right in our face on the bed in room 124. The fridge was a little warmer than normal, but that’s fine.

Plussat: Very clean in a good location. Breakfast was good.

Plussat: The staff was extra helpful. They will answer one or ten questions. They seemed genuinely glad to answer our questions.

Miinukset: Nothing

Plussat: Quiet, clean and comfortable!

Plussat: Very clean, comfortable bed, a/c was quiet (no ear plugs needed), breakfast was great! Would definitely recommend it!

Miinukset: Nothing

Plussat: Hotel was nice, clean w a friendly staff!

Plussat: The location, the comfort of the room and bed

Plussat: Location to my sons apartment.

Miinukset: I couldn’t get the temperature to lower and be cooler in the room.

Plussat: Architecture, large beautiful lobby and dining area, bed covers & pillows were fantastic, DirecTV easy for me.

Miinukset: Need pillows for back support in lobby furniture, pool water too cold for me, no complementary water in room.

Plussat: Mrs Betty in breakfast room, she was the nicest, talked to everyone, pleasant, also the cleanliness.

Plussat: The room was large and comfortable, clean, large bathroom, bed was excellent and the location was perfect for us!

Plussat: Room was nice clean and breakfast was really good

Miinukset: Pool closed a little early but that’s it

Miinukset: Very good customer service they went out of their way to make sure we were well cared for very clean facility nice quiet pool hotel employee made breakfast fun we will be back

Plussat: Room and facilities were as expected, clean and comfortable. Staff was friendly.

Plussat: Everything was great

Plussat: I like the fact that I drove 6 hours and was able to get an early check to get a nap before my son football game.

Plussat: This hotel was clean throughout. It is in a safe area close to shopping and restaurants. Staff was friendly and professional. Breakfast was above average.

Miinukset: This hotel met all expectations.

Plussat: The bed was really nice and the shower was enormous.

Miinukset: I didn't really didn't like the air conditioner. There wasn't an in between either it was hot or cold in the room. I could never get a comfortable temperature.

Plussat: Location and price

Miinukset: I'm the person that frequents the hotel workout room on vacation. Unfortunately I came prepared but the workout room was BY FAR THE WORST I'VE EVER SEEN! The WHOLE carpet was OILY LOOKING AND GROSSLY STAINED! IT WAS FILTHY!

Plussat: Lots of pillows on beds

Miinukset: Housekeeping knocked on our door every morning.

Plussat: The room was clean and we had no problems while we were there.

Plussat: Everything was great!

Miinukset: Nothing

Plussat: Eggs was not the bed was comforable

Miinukset: Eggs was cold

Plussat: I thoroughly enjoyed my stay. I was so satisfied I extended my stay an additional 2 more days.

Miinukset: The only thing I didn't care for was the breakfast. If that was better, it would have been phenomenal.

Plussat: The beds were super comfy and the room was clean. The location was safe and convenient. Traffic was not bad and was close to restaurants, shopping and a short drive to the Rocket Center.

Miinukset: The breakfast selections were small to be buffet style. They didn’t refill things as they ran out on our first morning, but the second morning they did.

Plussat: Great food and spacious rooms

Plussat: The next day the problem was solved by another staff member who was excellent and helpfull. Kudo's for this guy

Miinukset: Initally the change to our booking was not forwarded by booking.com so we had no room. After some mishaps at the desk we finally got a room, although not our preferred room. The guy at the counter was not friendly

Plussat: Very nice hotel. Location

Plussat: Everything

Plussat: wonderful location

Miinukset: walls were thin, it was noisy. but fine at night

Plussat: The bed was extremely comfortable. It wasn’t huge but had everything i needed for my family in the room.

Miinukset: Extended hours for dinner.

Plussat: The room and the staff

Miinukset: No

Plussat: Home from home with very friendly personnel and a great setup. Every evening a happy hour with food and drinks for free. Will stay there the next time. Stay away from room 323 as it is next the fitness room which makes it noisy

Miinukset: See above remark about room 323

Plussat: The breakfast staff was phenomenal! Both Angel and Brittany went out of their way to make sure we were greeted and had everything we needed.

Miinukset: Our only complaint was the hour the restaurants on the square closed - so early, even on the weekend!

Plussat: Every thing. I'll be back!!!! Breakfast was grrreat!!!

Miinukset: Nothing

Plussat: Beautiful hotel and is in a great location.

Plussat: Good location within walking distance of a variety of restaurants and shops. Our room was on the ground floor and very conveniently located to directly exit onto the street from a secure hallway. Liked the layout of the room.

Miinukset: Housekeeping not available after noon to clean room.

Plussat: Very clean and comfortable! The staff was friendly and very helpful! Great!

Plussat: The beds were comfortable and the staff was friendly. We requested an earlier check in and they let us.

Miinukset: No complaints

Plussat: The staff was excellent. My room was one that had been inspected and one of the beds was unmade. When I called, not knowing what happened, they acted quickly to explain and then went above and beyond to make me happy. I chose to stay in the room once I knew the reason for the bed being unmade. Shantana called and offered to comp my room. She was very kind and was a great representative for Hampton. This made me realize that customer satisfaction is a priority. I will stay here again and I will share this with my friends and family. Thank you. Sherry Wheeler

Miinukset: The beds need to be lower.

Plussat: Loved the coffee 24/7 and the complimentary waters upon arrival. Room was extra clean, well furnished with all needed, and all light fixtures worked! Breakfast included scrambled eggs that were delicious and a large assortment of other breakfast foods. Enjoyed not having to walk down extremely long hallways to get to room!

Miinukset: Humidity in room was high although temperature was fine. Staff said that they were working on this.

Plussat: Everyone who works here was extremely nice. Excellent customer service

Plussat: I absolutely loved this property!!! The staff was just awesome.. The front desk clerk Shan was the greatest..

Miinukset: That the pool was outside

Plussat: Room was clean and the bed was very comfortable.

Plussat: Pleasant and professional staff.

Miinukset: Poor location, room was lacking sofa bed sheets and blanket, air conditioner sounded like a dirt bike racing. Vendor room and elevator were 90+ degeees.

Plussat: Friendly faces and the cleanliness of the property

Miinukset: Na

Plussat: Breakfast choices

Plussat: It was clean

Miinukset: The air conditioning it was more colder in the hallways than actually inside our room

Plussat: Friendly staff and clean property.

Miinukset: The shower curtain wouldn’t stay closed.

Miinukset: Room key didn't work but got another. Was 60 degrees in the room, called for heat, and maintenance just came and turned off A/C. I asked about heat and he couldn't tell me where heat would come from (vents). Worst stay yet at this hotel.

Plussat: everything

Plussat: Great hotel on every level. However, the best part for us was the air conditioner. We get quite hot when we sleep so we need a cold room. Many of the newer built hotels control the A/C so as to not allow a really cold room, which means we usually bring a fan to help us sleep. This room's A/C was awesome blowing super cold air. If you need it cold to get a good night's sleep, this is definitely the hotel!

Miinukset: The bar was lacking but certainly not a deal breaker. There was a sports bar less than 5 minutes away, so we were able to watch all the football games.

Miinukset: A little pricey

Plussat: Room was excellent. Very comfortable and a major plus with a separate shower/sink room and a separate toilet and additional sink room.

Miinukset: Went to see my grandkids swim but the pool was being cleaned and not available for two days. When it did get filled, they swam that evening but no one could figure how to turn the pool light on.

Plussat: Breakfast was nice and this location was close to my destination.

Miinukset: This was more of a business setting for conventions...not as family oriented as we would have liked.

Plussat: Everything!! All the staff, without exception, were extremely helpful, and never failed to greet us cordially. The facility was impeccably clean and comfortable. Rooms were spacious and comfortable. A fantastic atmosphere. The breakfast was great and offered healthy options.

Miinukset: I honestly could not find one single thing that was even slightly negative. In fact, in my experience it was one of the best hotel stays I have ever had.

Plussat: I liked the beverage options.

Miinukset: The breakfast selection is very basic and minimal. No real vegan/ plant based options.

Miinukset: They now require the shuttle service to be scheduled 1 hour ahead of time. I could understand if they were busy but when I asked to go there were 2 staff members at the check in desk not doing anything except talking to each other so I walked.

Plussat: The staff was friendly!!

Plussat: Comfy beds Close to concert venue Good restaurants nearby

Plussat: The cleaning staff was wonderful.

Miinukset: The front desk staff is absolutely terrible. We felt unwelcome and they behaved as if we were a burden for even being there. We booked a double room well in advance. When we arrived they said they had to see if it was available. We overheard them talking to one another saying they had given the room to a “Marriot Preferred Member” or something such as that. Then they proceeded to lie to us several times changing their story. They claimed that our booking agency had changed our reservation at 3 am the previous night, so we called them and they told us that hadn’t happened. Then they told us that our payment had been denied the first time we attempted to book briefly due to spending limit and during the delay from the first attempt at payment to the second, the room was reserved by someone else and we were booked a different room. We showed them that the payment had gone thru immediately and then showed them our confirmation where we had booked exactly what we said, a double suite. They proceeded to tell us that the room wasn’t available and that they could give us a basic room. After waiting in the lobby for an hour only to have them tell us it was this or nothing, we took the lesser room for which they would not refund the difference nor offer any compensation whatsoever. But the entire front desk staff, every single one we saw was dismissive and rude, giving us annoyed glances at most and never doing much other than sitting or standing on their cellphones constantly, and there was no management whatsoever. And the breakfast was disgusting. My wife wants to shun Marriot completely after this experience, and either way, we would NEVER stay at this place again. I would highly recommend that you avoid this place at all costs.

Plussat: Love the location and the view was great and the beds are comfy.

Miinukset: The air conditioner, when it would shut off it would make a loud bang. which was very annoying at night and kept waking us up repeatedly.

Plussat: From some of the reviews, I thought our one bedroom king suite (903) would be dirty, so I took a broom, cleaning supplies, linens and a hand vac. When we checked in I was ready to clean, but the room was perfect. Linens were clean. Bathroom was clean and has a large sink. The room was way down the hall from the elevator which was good, because there was less noise to bother my 70 pound dog. Dog friendly hotel!!! We did not plan to cook, but there were basic cooking pans. They had salt and pepper. Loved the refrigerator/freezer. The fold out sofa bed was the usual, so I took the cushions from the sofa and placed them under the mattress and it was very comfortable for my granddaughter. Called for bed linens and they were perfect. We were there for 5 nights with a late checkout, so nice of them to do that for us. All staff was nice just like being on a cruise ship! If your favorite meal of the day is breakfast, go somewhere else. I thought the selections were good but I m not a breakfast person like my husband. The City Diner is awesome. I booked about 8 weeks early and our cost was 1,383.49. I think our total bill was about 1600 when they added some more fees which I knew they would.. Hotel area is just beautiful. Restaurants right there because you are in a NICE Mall! Anything you would want to eat including homemade ice cream!! Free washer and dryer! Free bikes when available. I rode the bike to the frozen yogurt store so it would not melt before I got it in the freezer. We were around 2 miles from the Space Camp! So worth the drive to be in this great hotel. Also the Westin is connected to the Element. They have a very large lobby with a restaurant and bar. They also have a coffee shop that serves Starbucks. Pool is half inside and outside. Very clean and nice. They have towels for you. Nice chairs and tables. Workout room was much better than I expected from a hotel. Very clean. Quick Elevators!!!

Miinukset: When people said in their reviews that the rooms were dirty, I think they must be talking about the grout in the bathroom. I looked closely and the bathroom was clean, and I used my own cleaner, but grout becomes darker over time. There was no mold. The hotel room could use a shelf or drawers for storing cloths, but we just used out suitcases.

Plussat: The location was good. Just right for an overnight get-away. We took in a movie, ate at a great restaurant, and did a little shopping.

Miinukset: There needs to be a mirror somewhere besides just in the bathroom. I usually clear out of the bathroom after a shower for the person with me to have privacy. I needed a mirror for putting on make-up, fixing hair, etc. There was no mirror at all other than in the bathroom.

Plussat: Great property. Local to shopping and restaurants. Wonderful staff. Excellent breakfast.

Miinukset: Breakfast was suppose to stop at 10am but was all packed up by 9.30

Plussat: The breakfast bar was nice, but I felt like I still needed to go out. It would have been great to have real bacon. Try hash browns and scrambled eggs, you could even put the canadian ham in the eggs to keep it from drying out.

Miinukset: Overall I was very pleased and there was nothing I didn't like.

Plussat: The staff was very friendly and helpful.

Miinukset: The only drawbacks were that the tv's weren't Smart TVs and there was a little dust under the dresser.

Plussat: Great location. Staff was very friendly and helpful. Nice patio area for outside sitting. Room was quiet. Room service breakfast was served in a timely manner and was hot and delicious. Loved the shower.

Miinukset: The room was clean but not immaculate as I would think such a nice place would be. The room service breakfast was fantastic however was a little too pricey. I expect room service to be pricey but this was just a little much. I would expect dinner to be that price, not breakfast.

Plussat: Location was great

Miinukset: The room wasn't very clean. The countertops in the kitchen area and floors in the bathroom were not clean.

Plussat: The location is excellent! The area in which the hotel is located has MANY things to do within walking distance.

Plussat: Very helpful staff.

Miinukset: Great location

Plussat: Location

Miinukset: Cleanliness, condition of room

Plussat: Very clean. Very nice staff. Close to shopping area.

Miinukset: Over the weekend we had 6 rooms. Issue 1: 1 room had crumbs in the bed (therefore the sheets had not been changed), so they were offered new sheets then they were moved to a new room. Issue 2: Another room was supposed to have a pull out bed, but when we pulled it out it was gross. No one had cleaned it out in a long time. Issue 3: we returned back to the hotel and requested additional towels and pillows for 2 rooms. No one brought them up, my mother went downstairs to get them and sas told that someone came up and no one answered, Untrue. Then they asked my mother if she would take towels for both rooms upstairs with her.

Plussat: Clean Hotel. Close to Bridgestreet!

Plussat: the staff and king sized room were fantastic!

Miinukset: no

Plussat: Atmosphere, and easy accessibility to our room. The staff was kind, considerate, and helpful.

Miinukset: Everything was fine!

Plussat: Location to space center and viewing fireworks

Miinukset: Room was not as clean as I would have expected from other reviews but it was not terrible either

Plussat: Great!!

Miinukset: Great service

Plussat: Basically, we lived here while our son was at Space Camp for the week. It lives up to its name- Home 2. We were very comfortable. Staff were very attentive.

Plussat: Most everything

Miinukset: Housekeeping knocked fairly early while we were still in the room and I asked if they could come back a little later because I was blow-drying my hair. I heard the staff member Huff/sigh really loud and grumble and never said yes or no.

Plussat: Room, location, exercise room.

Miinukset: No cups for water in exercise room. Breakfast lady yelling at a customer to put away her breakfast dishes. Her tone was loud and stern. No plates for breakfast.

Plussat: On par with other Homewood suites. Location excellent for easy walk to Von Braun Center, restaurants, and local brewery.

Miinukset: Need a tub in the room or change the way the bathroom door open.

Plussat: The staff was very friendly and helpful. The location was great. The hotel is walking distance from Publix, several restaurants and shops.

Miinukset: No.

Miinukset: The food in the afternoon..

Plussat: A tornado outbreak in the are prevented the trip

Plussat: How close to the hospital it is

Miinukset: The parking garage set up, everything else was fantastic

Miinukset: We were charged a higher rate than ($205) what we told and what we saw on the web site . As a Hilton Honor ‘s member for many years we expect our rate to be adjusted immediately.Thank you.

Plussat: Location

Miinukset: Noise from inside hotel - hallway, room above

Plussat: Very little for what it cost me. Not happy about my stay

Miinukset: Room and floors were not cleaned to standards my opinion. Front lounge area tables and hallways were very dirty. I took picture also. People on staff were not very PROFESSIONAL. Would not stay again!

Plussat: Location was great and the breakfast was as well.

Miinukset: N/A

Plussat: Very enjoyable stay! Would recommend or rebook in the future.

Miinukset: N/A

Plussat: Property looked nothing like the pictures - definitely would not have paid the price I paid for the room. The appliances/TV outdated the furniture was old and creeky! Horrible room!

Miinukset: Nothing but location

Plussat: Everything about the hotel was above and beyond. The staff was beyond great, if customer service were as great as the service they at Hampton inn and suites it would be like living in another world. Thank you for the great experience.

Plussat: The staff was friendly, the price was just right, the room was amazing and the view was also great. We will be staying here every time we come to Huntsville

Miinukset: Everything

Plussat: Breakfast was wonderful! Very friendly and helpful staff. Everything was super clean and updated. Maybe the best Hampton Inn I have ever been in, although I've never had a bad stay in any Hampton Inn. Five minutes from the space center and 15 minutes from downtown. Wonderful location and stay. Highly recommend.

Plussat: The room is very nice and clean and the bed is like laying on a cloud

Plussat: Location from Space Center Friendly staff

Miinukset: Nothing

Plussat: The bed was very comfortable and the lake was an extra bonus, it was nice sitting on the grass looking out over the water.

Miinukset: The breakfast wasn’t kept hot it border on cold and for two people staying in the room for three nights the dresser only had two drawers.

Plussat: Breakfast was wonderful! Very friendly and helpful staff. Everything was super clean and updated. Maybe the best Hampton Inn I have ever been in, although I've never had a bad stay in any Hampton Inn. Five minutes from the space center and 15 minutes from downtown. Wonderful location and stay. Highly recommend.

Plussat: Quoet room.

Miinukset: Breakfast was terrible. Cold watery eggs and awful sausage. Coffee ran out. Staff sleepy.

Plussat: front desk staff (Carolyn) was supurb

Plussat: The comfort of it...family oriented.

Miinukset: Nothing...enjoyed it.

Plussat: The Room was very large. The water

Miinukset: The Quality of food offered needs an upgrade.

Plussat: The location was perfect. Just where we needed. Our room had a large shower. The facility was very clean. I would definitely stay there again for the convenience of location!

Miinukset: Our room didn’t have a remote control for the tv. And it felt like the box spring under the mattress was broken in the center. We were rolling into the middle of the bed all night because it sagged so much. And they seemed not to have the breakfast ready at 7am. We got there at 7:30 or later and they only had about half of it out. Honestly, the room was a little pricey, all things considered.

Plussat: The location was everything. It was right where we needed to be, for the event that we was in. The staff was nice, in access to the internet was great.

Miinukset: I didn't like the fact that the room wasn't clean. I asked for my room to be clean, and it did not get clean. I had spiders in my room. Under the bed and by the window. I informed the front desk about this matter, but nothing was done. I was offer a snack from their snack bar. I was disappointed

Plussat: Breakfast left a bit to be desired.

Miinukset: Timeliness of food preparation and placement on the serving line. We waited for over 25 minutes for breakfast potatoes and sausage.

Plussat: Everything except the fake eggs.

Plussat: We Really enjoyed our stay thank y’all for the your great staff and lovely hospitality

Miinukset: We enjoy everything you pool and your breakfast thanks so much

Plussat: The staff was very friendly and helpful. We asked for a recommendation on a restaurant, and they told us about a place nearby. It was one of the best places we have eaten at. The hotel was very clean and comfortable. We would definitely stay there again.

Miinukset: There was nothing that we didn't like.

Plussat: Breakfast was great

Plussat: The nice clean rooms. Nice carpet. Comfortable beds. Breakfast was great.

Miinukset: No

Miinukset: There was a power outage.. Elevators didn't work had to carry luggage down. Computer and printer was down which put me behind schedule

Plussat: Breakfast was ok but l ate. There needs to be 2 waffle makers.

Miinukset: More selection bacon would have been good.

Plussat: The rooms were very clean and comfortable.

Miinukset: Staff was not pleasant when we arrived to try and check in. After the staff change it got a lot better and the experience was very nice.

Plussat: From the moment we walked into the hotel we were greeted with a friendly smile. Check in and out was seamless. The room was clean and the beds comfortable. The icing on the cake was the breakfast. The smoothies we were fantastic. If we are back in the area we will definitely use this hotel.

Plussat: Location

Miinukset: The hotel has gone through some recent renovation. A good quality job, but I must say the decor is a poor choice, preference only I will let you be the judge. Most of all the breakfast is the worst it is of little variety and poor quality.

Plussat: The restaurant was incredibly understaffed. Never received breakfast, could not even get coffee. Worst service I have ever experienced

Miinukset: Terrible food service

Plussat: Jo the matinaince man was kind

Miinukset: Weird breakfast setup ,,some pay you have to tell them if you have made your booking reservations

Plussat: The comfort,friendliness, cleanliness, breakfast and the value

Miinukset: I would have rather been on the front side

Plussat: This is a nice place. Very modern and new. We had a great stay.

Miinukset: We had no complaints.

Miinukset: The hot tub was broken. The service at breakfast repeatedly asked my name and room number, and still gave me a bill although it was paid for at booking. We were ran out from the courtyard by wasps.

Plussat: Cleanliness

Miinukset: NO FREE CONTINENTAL BREAKFAST!! Did not appreciate that I had to pay $9.95 to eat breakfast!!!!!!!

Plussat: Nice comfy beds

Miinukset: Breakfast could have been better.

Plussat: Front desk and kitchen staff showed great hospitality.

Miinukset: Room was not cleaned on a regular basis. Shower was spraying out water and soaked the bathroom floor. Husband had to make adjustments to the shower head.

Plussat: I really liked the hotel. Very comfortable and located near the places that I needed to visit on my business trip. Everything worked as needed. Wi fi was fantastic, bed was comfortable, chairs were fantastic. The staff were friendly and helpful.

Miinukset: I wish that the breakfast had bacon as well as sausage but that's a fairly minor complaint. I can't find anything else negative to say about the hotel.

Plussat: The food was good.

Plussat: The people were very nice, it was clean and comfortable

Miinukset: hard to get into the street.

Plussat: The pool was closed, but with us getting in late they open the door for my kids and myself to swim for a little while, that was great. Thank You.. The room was clean..

Miinukset: The beds were to soft, woke up next morning with back pain, the pillows were way to soft. I thought breakfast would be included for the price they charge to stay overnight instead they wanted $8.95 plus tax. I also told them not to charge my credit card that I was going to pay with cash when checking out, I was charged for the room twice, once on my card plus a $50 charge they had no clue what that was, then I payed cash when I check out. So now I'm waiting for the credit back to my card and it been over 4 days..

Plussat: Located walking distance to restaurants, movie theater and shopping. Beautiful hotel, clean, comfortable and convenient to everything you need without getting in your car. Highly recommended!

Plussat: Convenient to shopping and dining but it was raining and we didn't have reservations!

Miinukset: Unable to operate rain head shower temperature. After two days we still had scalding hot water.

Plussat: The clean smell, the location, the pool, the pillows and bed, and the shower

Miinukset: That they do not have milk. I have a 3 year old and we have stayed here 5 times, twice when he was 2 , once when he was one and twice when he's 3, and at night he likes a glass of milk but they don't have any so I always have to run to a gas station or walmart every time.

Plussat: Loved the shower

Miinukset: The bed was a little too soft but ok.

Miinukset: Check in was slow and the room we were assigned was occupied.

Plussat: Location

Plussat: Very good.

Miinukset: waste basket in bathroom.

Plussat: Everything

Plussat: Room is good bed is comfortable

Miinukset: Ate dinner at bar. Food was good but took incredibly long to be served. Several people complained. Bar staff was friendly but needs more management to run efficiently. Bar also looked unkept and messy. Presentation was poor with rags laying on top of bar, boxes of plastic gloves and just had appearance of being messy. Slow food service was slugged off with excuses by bartenders and manager.

Plussat: Rooms were nice and clean. Lobby was was great.

Miinukset: NA

Miinukset: Location

Miinukset: Definitely older. Close to time for some renovations

Plussat: We had a better breakfast for less money at the Cracker Barrel.

Plussat: Breakfast service was excellent

Miinukset: The duvet had hair on it

Plussat: Food was good. Bed was comfortable. The interior of the hotel as you enter, was very pretty. It was in a good location for us.

Miinukset: The TV was not set up good.

Plussat: Guy at the front desk was personable

Plussat: The location was the BEST.

Miinukset: My room had a horrible smell, and I could hear everything going on in the lobby (first floor room, closest room to lobby). I didn't feel like it was as nice a room as the price would indicate.

Plussat: That they made sure that they took care of our room even though we slept in a little late made sure they came back to clean our room and left extra towels as asked

Plussat: Very nice bright and clean. Distinctive, pleasant fragrant smell in room though suddle enough not to agitate breathing/ asthma.

Miinukset: Sometimes loud traffic from nearby busy highway while sleeping. Also water never got hot.

Plussat: The breakfasts were excellent. The staff, especially Devona and Daniel were top notch.

Miinukset: The toilet was sluggish and it was necessary to flush multiple times.

Plussat: everything

Miinukset: Experienced 2 alarms at midnight & 2am

Plussat: Location

Miinukset: Room had roaches coming out the air conditioning unit

Plussat: location, room size, location, staff

Plussat: Fast internet, easy access to pool that wasn’t crowded, nice choices for evening dinner.

Miinukset: Breakfast kind of expensive if you’re a very light eater.

Plussat: The beds were very comfortable and the room very clean

Miinukset: Getting in and out of traffic and the very back pavement was rough but may not have been part of your property

Plussat: It was close to where we needed to go and the bed was very comfy.

Miinukset: The bathroom needed an update and the toilet ran for 45 minutes after one flush.

Plussat: The room was very clean. The bed was very comfortable.

Miinukset: Nothing

Plussat: Always personal and attentive

Miinukset: Nothing

Plussat: Breakfast was great. All staff was helpful.

Miinukset: One night we asked if there was a vending machine. The evening person said no. She said we would have to go to the convince store across from hotel. When we were checking out I had to use the restroom and asked where it was. When I opened the door to go down the hall way there was a refrigerator full of drinks that they sell. So why didn’t she offer me that?

Plussat: The main reason was the air conditioner work and got really cold and the room was very clean.

Miinukset: none

Plussat: The price was good for the location.

Miinukset: The toilet didn’t work right and when we requested someone look at it, no one came to fix it. Also the breakfast selection was terrible.

Plussat: The view is awesome! Got to see dolphins every morning from our balcony right before sunrise. Will definitely recommend

Plussat: Clean and Great Location

Plussat: The super friendly lady at the desk!

Miinukset: The bathroom light in 206 freaked me out

Plussat: Valerie was awesome all the front desk take care of us when we come for work

Plussat: The beds are super comfy, I didn’t even want to get up! It was really clean and the shower feels awesome!!

Miinukset: I didn’t really dislike anything about the actual hotel/room but, I didn’t like the balcony being outside the front door, it should be ah back door where the balcony should sit at. Im just used to being in a hotel room and opening the window && seeing a balcony but it was a good stay overall tho.

Plussat: The breakfast bar was wonderful and the lady who ran it was very friendly and gave 5 star customer service. The front desk staff was helpful and accommodating anything we asked of him. The cleaning staff always did a great job

Miinukset: The pool was very small and seemed to be green upon arrival. The maid did not seem to understand "Do Not Disturb" and did not seem like they could speak or understand the English language. The bathtub was small and curtain did not keep water from going all over the floor in the bathroom. Our keys had to be reprogrammed multiple times.

Plussat: The rooms are spacious and the bathrooms were nice. It was clean and it had fresh coffee and a huge tv for viewing!

Miinukset: The beds could be more comfortable!

Plussat: the staff was courteous and helpful, the breakfast was great and just as advertised,the beds were very, very comfortable just a very enjoyable stay.

Miinukset: the only thing lacking in my opinion was the pool could definitely use more attention.

Plussat: It was a big room, very clean, extremely friendly staff, good breakfast.

Miinukset: A little too much fragrance in the room

Plussat: Beds were very comfortable,

Miinukset: Noises, you can hear people walking in the room upstairs and music playing very loudly at the restaurant next door

Plussat: Comfy beds, clean room and restroom, very nice cleaning lady overall excellent breakfast !

Plussat: Clean, accommodating, location

Miinukset: Small pool

Plussat: Staff was great & room was immaculate

Miinukset: Lavendar scent is elevator was too strong

Plussat: Clean, spacious room. Clean public areas. Friendly staff. Nearby restaurants that were walkable.

Miinukset: Breakfast offerings were not quite up to standard. Thin OJ, greasy eggs. No freezer section in in-room refrigerator. Heating/Air was noisy and difficult to regulate.

Plussat: Quiet Location. Close to restaurants.

Miinukset: Bathroom door would not close. Room was hot when I arrived.

Plussat: Breakfast and the bed

Miinukset: It looks like the building is being upgraded because it DOES need it. Security on entrance doors did not have ANY.

Plussat: Very nice hotel, clean rooms, comfortable beds and good breakfast. We had adjoining rooms which was really nice for our family trip.

Plussat: Location

Miinukset: The breakfast was not set all up by 7:30 am of Friday. It was on Saturday. Ask for our room to be clean at 12:35 it was not had to go get towels at the front desk.

Plussat: The staff, the breakfast,...

Miinukset: I am very sensitive to smells. In the room, it seemed to me that smoking had been disguised by some cleaning scent but not quite...

Miinukset: They charged my debit card a extra 170 after I already paid for the room

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was awesome and it was a great location to shop and eat.

Miinukset: No jacuzzi as stated on premises

Plussat: The area

Miinukset: They won’t take cash

Plussat: Great location

Plussat: The space was very comfortable and I felt safe.

Miinukset: N/A

Plussat: Friendly, clean and the bed was very comfy!!! Will stay here again!

Miinukset: N/A

Miinukset: There was no hot tub as stated

Plussat: Everything was excellent and the staff was wonderful!!!

Plussat: Very clean. Staff was great! Centrally located.

Miinukset: Expensive compared to other hotels in the area for the same room and quality. Would have booked elsewhere had my dates been available.

Plussat: The people of Alabama as a whole are very friendly, but this hotel has picked the cream of the crop!

Miinukset: Nothing!

Plussat: Pricey

Plussat: Having a separate bedroom in the suite make it very comfortable and room location especially convenient for taking out dogs out. Staff was very helpful.

Miinukset: Price too high & no breakfast

Plussat: It was like a small apartment. Perfect.

Miinukset: Nothing.

Plussat: The location was perfect. Very clean, free laundry, friendly staff and spacious!

Plussat: Location and friendly atmosphere

Plussat: Staff was really nice and extremely helpful, especially when we realized the shower was broken. They moved us to another room (which was actually better than our first one) pretty quickly so we could get our day started. Also, it's fairly close to the US Space and Rocket Center, which is why we were here.

Miinukset: The elevator was really small. It could barely fit myself and my husband with our suitcases.

Plussat: Hospitality, clean room, laundry facility.

Miinukset: Everything was great

Plussat: The room was bigger than expected.

Miinukset: It took us 20+ minutes to check in. When you get in at 11pm you just want to go to bed and it took entirely too long. The guy was very nice and personable, just slow.

Plussat: I was very comfortable and I felt very safe there. The lighting in the parking lot was very good. I had to leave at 4:30am and I wasn't uncomfortable loading my car at that time of the morning. As to the bed, I wish I could bring it home. very comfortable.

Miinukset: I have stayed at Candlewood in Virginia, North Carolina, South Carolina, and now Alabama and I can honestly say that I have never been disappointed in the room, staff, or facilities offered to your guests. When ever I travel I only look for Candlewood. I won't stay anywhere else.

Plussat: Location

Miinukset: I didn’t like the Front Desk in charge. She was the worst so far...

Plussat: Great room Quiet and clean Great staff

Miinukset: Location at airport wasn’t ideal for us And parking was initially hard to locate

Miinukset: The room was not properly stocked with linens for the pull out couch.

Plussat: The hospitality was everything you would or could imagine it to be.... The rooms were extremely comfortable and clean.

Miinukset: I loved everything about this stay....

Plussat: location, friendly and helpful staff, great room, ac very quiet

Plussat: Was on airport grounds

Plussat: The king size bed slept amazing...

Miinukset: The room had no fridge just a ice bucket

Plussat: The location is great, right in the airport itself, just take the elevator up from baggage claim and you are ready to check in. So for a late night arrival or early am flight - you can’t beat the price for the location. The room itself was nice and comfy, bathroom a bit small, but still fine.

Plussat: Location

Miinukset: Small bathroom

Plussat: Front desk staff was very friendly and helpful.

Miinukset: I was unable to adjust the temperature in the room. It wasn’t a big deal because I wasn’t in it much but it would have been nice to have been able to do that.

Plussat: Convenience in inclimate weather to insure being at airport

Miinukset: Cost was more than I like to pay, but had to have access to a flight.

Plussat: Staff was helpful and very friendly. We had the breakfast bar in the hotel restaurant and it was very clean, tasteful with many choices. However the best part was the super friendly and helpful staff.

Plussat: Perfect location

Plussat: Good location and breakfast.

Miinukset: Sheets were dirty. Person at front desk handled well.

Plussat: Breakfast items need to be switched up daily. Weekdays breakfast should be available until 10 instead of 9

Miinukset: Microwave sausages

Plussat: Not very far from the Von Braun Center

Plussat: Breakfast was very good, plenty of variety! My room was clean except for the T.V. It was dusty behind it.

Miinukset: I wish I had known that the hotel was in the process of replacing the carpets. Hotels do need to do that and it really didn't disturb. The windows need to be cleaned no matter what is going on at the hotel. The mattress needs replacing also. Thank goodness I was able to find a sweet spot in the bed to lay on.

Plussat: The bed was very comfortable.

Miinukset: The breakfast was very nasty it tastes very cheap and Frozen.

Plussat: The staff were very courteous and hospitable. The hotel was very clean.

Miinukset: The hotel was located in back of another hotel. However the sign for the hotel was in a good location. There was interruption of sleep with someone sitting off the fire alarm. I didn't sleep well after that. It made me uneasy and I couldn't relax.

Plussat: The location was convenient, and the room was a good size. The staff was friendly and check in was super fast. The hotel is older and serviceable.

Miinukset: For a totally non-smoking hotel, my room had been fumigated and smelled like a stale breath-mint. All my clothes ended up smelling that way as well. That made the experience disappointing.

Plussat: Breakfast was good staff was nice

Plussat: Heated pool

Miinukset: The breakfast was trash & the breakfast attendants were not helpful at all they seemed as if they didn't want to be at work ...if your not happy with your job quit!

Plussat: The staff

Miinukset: Housekeeping needs to use the vacuum cleaner, especially against the walls.

Plussat: The lights were way too bright.

Miinukset: Our pillow cases look like the had drops of blood on them. When I went to get in the bed and pull back the sheets it was hair left in the bed.