Hotellit lähellä
International Convention Centre,
Birmingham

Miinukset: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Plussat: Arrived early, nice bus. Class lounges

Miinukset: Friendly flight attendants, more comfort . Better food. Faster service

Plussat: Lufthansa is a great airline.

Miinukset: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Plussat: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: I missed my flight.

Miinukset: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Miinukset: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Plussat: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Miinukset: More legroom

Plussat: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Miinukset: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Plussat: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Miinukset: Movies available weren't to my taste, which isn't important anyway.

Plussat: .

Miinukset: .

Plussat: Service was very good

Miinukset: Everything

Plussat: Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!).

Miinukset: Nothing! Love Austrian Airlines!

Plussat: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Miinukset: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Plussat: Nice service easy flight

Miinukset: Hot, ridiculously warm on the plane

Plussat: Boarding a smooth flight

Miinukset: Food absolutely