Iquitos hotellia

Plussat: The service was awful!!! From the time we checked in until the time we left none of the three rooms that I reserved had towels, even though they promised that they will deliver them in "5 minutes". I actually had to sit in the lobby for 45 minutes at 9:00 pm so my parents could have towels for the next morning and the towels were damp, I had to hang them in the bathroom so hopefully they could be dry the next day. I would not recommed this dump to my worst enemy they have no idea of what customer service is or how to treat guests

Plussat: Did not eat breakfast here. It was comfortable and quite. Beds were comfortable.

Miinukset: I had a knife taken from my room, people working did not care. Towels were not changed everyday. Sheets were never changed, they just made the bed. Hot water barely came out. Need to have safes put in each room for more security. I did not trust leaving anything there if I was not in the room

Plussat: The hotel has a shuttle that will pick you up and drop you off from the airport which is great. It runs 24 hours a day. The AC is amazing. If works very well in each room.

Miinukset: First, there was no toilet paper in our room and the English of the staff is limited. Good thing we carried some with us due to lack of toilet paper in public restrooms. The room we had is street side, so it is LOUD until 2am. The floors are all tile in the hotel, which means you can hear every footstep and echo. The staff is not good at requesting people to be quiet in the halls after 10pm, but that seems standard throughout Peru.

Plussat: Very uncomfortable room. Front door didn't lock and toilet was clogged. Random furniture in rooms made no sense.

Miinukset: Could've been better in every way.