The staff was over the top nice and very helpful throughout the entire stay. Would absolutely recommend to anybody looking for a place to stay when in KC
Poor staff service all around and they sent our stored bags on a tour bus to Minneapolis, we only luckily got them back over 24 hours later.
Amazing service and best view of Kansas City!
Very helpful front desk staff went above and beyond in helping me. The view of downtown is the best in the city. Ice skating across the street made me feel like a kid again. So convenient... we walked to Lidia's restaurant! This is a great place!
Very comfortable beds
They ignored my room service card the last 2 nights.
I loved this hotel. One of the nicest I've ever stayed at. The staff was friendly and helpful, and the room was fantastic. Great view of downtown too.
Friendly Staff and Comfortable
Very Friendly staff everywhere I went. Large, clean, comfortable room. Love the view of the city. Close to food, jazz clubs, and crown center. Would definately recommend for a business trip or with the family. Nice, open bar with food.
walkways the best
The walkways that connect to places to eat ,stores etc. the best about this hotel. And the lobby is nice.
Lines to check in and out were long and slow. I suggest you sort lines. I had prepaid and booked and still had to stand in line to check-in for 20 minutes.Had to pay by day for WiFi. So we went to free wifi locations away from hotel. Should not have to pay for that in a hotel that charges per day what this one does. And the charge per day for parking again should at least be one fee per stay. Now for the worst part of our trip. We were put by elevator. And could hear the elevator every trip up and down. All day and night. Did not get a good nights sleep. So if you stay here make sure to ask for room away from elevator locations!
Great Price and location
We received excellent rate through hotels.com. Location to power and light very close and they have a free shuttle.
Charge for parking.
Great Location. Easy access to many K.C. attractions. Pool was nice.
High price, but little value. Bed was uncomfortable and noisy(creaky, squeaky). Small TV. $16 a day for parking. $10 a day for wifi. No continental breakfast.
Great location and staff.
Rooms were a bit expensive for what they were
Sheraton Kansas City Hotel at Crown Center sijaitsee keskustassa, ja Crown Center (ostoskeskus) ja Union Station 10 minuutin kävelymatkan päässä. Käytössäsi on tietokonepiste, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa liikeasiakkailleen 15 kokoushuonetta. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 371 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Sheraton Kansas City Hotel at Crown Center on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.