Kunming hotellia

Plussat: A very spacious hotel, room is very spacious, facilities like gym and swimming pool are nice.

Miinukset: Lack of front desk staff, took me some time to check-in and check-out. Changing room shower is dirty and smelly, therefore went back to my room for shower instead. Cleanliness is not that great.

Plussat: Very nice breakfast, the gym and amenities area are great, can enjoy short walk to Dian Chi

Plussat: Nice pool

Miinukset: Difficult with English

Plussat: room and check in experience are good. Hotel lobby is also fantastic.

Miinukset: There is a long Q for breakfast.

Plussat: Wonderful bed and bathtub. Gorgeous.

Plussat: Room was spacious and clean, the beds and sofa were very comfy too, Check in was swift and service of staff was generally quite good. For the price we paid, it's worth it.

Miinukset: The property is quite huge and signage wasn't the clearest. Had some difficulty locating the fitness centre and breakfast venue. Also as this property has many different blocks, the walk from the hotel lobby to your room might take some time. If you have many/heavy bags, it will be quite tiring to drag it across the different blocks. For convenience, you might want to request for a room nearer to hotel lobby (think it's block 5 and below). Hotel is not conveniently located near any malls or restaurants, hence will need to get a taxi to get out of hotel.

Miinukset: front desk duplicate charged us, we found out from check in person's credit card statement, and we are now arranging refund from credit card bank... still under process...

Plussat: the staff and the facilities.

Miinukset: the location of the hotel is quite remote.

Plussat: Great services and location. Very relaxing and the breakfast buffet was great. Staff was very friendly and helpful. Would definitely recommend.

Plussat: I got upgraded to a suite, very nice!

Plussat: excellent

Miinukset: nothing

Plussat: Good location polite staff

Miinukset: It needs a refreshment with a more modern style.

Plussat: Fantastic night-time view (we did admittedly have a corner room), very spacious with extra large bathroom, bed, desk etc... Extremely clean. Wonderful, friendly staff. All the extras you'd expect from a high-end hotel including coffee, ironing board, hairdryer etc...etc... We were especially happy with the breakfast: extensive buffet, really fresh with both Chinese and Western food available. It was difficult to exercise restraint. Good pool (swimcap provided) and gym facilities.

Miinukset: Apart from the fact that the taps don't supply drinking water - this is normal for China and lots of water was available - I can't think of a negative.

Plussat: tidy and quality

Miinukset: the receptionist was not really helpful. Firstly gave us wrong rooms with not active door cards, which made us really tired, cause we took 8 hours train to Kunming with two kids. She wasn’t nice.

Miinukset: 1. Room had mosquitoes and they attacked me at night. 2. Non-smoking room but had smoke smell. 3. Very noises.

Plussat: Check in and check out was very efficient, foods in the Chinese restaurant was good, house keeping staffs done a very good job, executive lounge provided kind services, last but not least, head cook and all the cooks cook an excellent egg omelette during ours five days stay.

Miinukset: Air conditioning in the room could not get lower than 23 degrees centigrade, but by opening the window to let the cold breeze from outside in, temperature can get lower a few degrees.

Miinukset: We arrived at this hotel late evening on 2 June on transit to Lijiang. Instead of single-use slippers, there were only two pairs of leather lookalike slippers in sealed thick plastic bags with notice on the package that said “NOT FOR A GIFT”...”RMB110”.... “IF OPEN THE PACKING SHALL BE REGARDED AS USED”. After looking around to confirm the lack of alternatives, we managed to cut open the bags and used the slippers. Next morning at 5.30am, we checked out and were asked to pay RMB220 for the two pairs of slippers we had used and left behind. The hotel staff even brought down the slippers for us to bring along. We had a flight to catch, registered our objection and left knowing that we would be back again in five days time and hope to resolve this then. The front desk staff handling this also admitted they had received similar complaints from other guests who had made the same mistake and on the ridiculously steep charges for a pair of leather lookalike bedroom slippers. We returned to the hotel on 7 June, again on transit to return to HK the next day. We raised the “slipper incident” and spoke to their manager-on-duty. She came back and reiterated that the room we stayed at had an amenities basket with single-use slippers included. We told her we had checked the room on 2 June and found none, and that it was actually an inconvenience for us to struggle to open the plastic packaging. Her only response was house keeping had pictures to prove we left the slippers in the room on 2 June; hotel policy requires single-use slippers be available in all rooms. She did not even once apologised for the situation, and through her reply, put the blame on us and insinuated we lied. We were very disappointed with the hotel for 1) charging RMB110 for a pair of bedroom slippers when providing such amenities is a common practice for more hotels are ; 2) not providing single-use slippers in the room we stayed in and; 3) didn’t even offer a simple apology.

Plussat: Super hotel that exceeded all our expectations. Great big spacious rooms equipped with smart showers, good heating, comfortable bed. Awesome staff that were super friendly, professional and helpful. Great breakfast. Couldn't ask for more! Would move in to stay permanently if I could.

Miinukset: Nothing

Plussat: Friendly staff

Miinukset: The spa, gym, and pool had already been under construction for 5 months and no date for reopening was set. So, it would have been fair not to advertise with these facilities.

Plussat: all thing is ok

Miinukset: nothing

Plussat: Very clean with no cigarette odour, nice breakfast, nice food at Chinese restaurant, room bigger than other hotels, friendly staff.

Plussat: Staff very helpful, breakfast was better than I expected. Location of hotel is ideal for getting around. Old style of hotel is modernised to a very high standard. Would stay again,and recommend the hotel.

Miinukset: The walk up the up to the front of the hotel.

Plussat: Tremendous range of dishes both Asian and western

Miinukset: Very poor selection of cereals and no yoghurt

Plussat: The room was quite cozy and the staffs were also helpful; The location is good just next to some shopping malls and a bar street; The breakfast at the business lounge was really good

Miinukset: The variety of the room service could be improved a bit especially the 7/24 one; The window of the room were a bit dirty and also the sofa

Plussat: Location is not the best

Miinukset: Nice and clean

Plussat: The service at the hotel was amazing. Everyone was kind and helpful. I highly recommend this hotel to anyone looking for a comfortable place to stay.

Miinukset: Far away from the south railwaystation.

Plussat: Breakfast was good but more Western food would be nice.

Miinukset: The toilet in the room did smell bad.

Plussat: Their room was super clean and very comfortable!

Miinukset: Location could be the only negative point if I were to choose because subway/bus stations were not very close (but they seemed to be creating a new subway line right now). Taxis in China are very cheap using DiDi though!

Plussat: The room and the grounds of the resort were beautiful!!! Would highly recommend!!!!

Plussat: Everything!!! Service from staff is beyond exceptional. Attend to every concern and need. Room was gorgeous. Buffet spread was amazing!! Scenic view of mountains!

Plussat: Location, walking distance to shopping center and there are lots of food store around there. Near MRT station. 40 mins to airport by taxi around RMB90. Room , good enough for 2Adults and 2 small kids. 2 beds (1350w) . Both room and bathroom are very clean. Food, breakfast is a combine eastern and western. Very nice local food provided during breakfast.

Miinukset: Nothing

Plussat: Strategic location - close to Kunming Railway Station. The bed was quite comfortable. Room was clean

Miinukset: Not interesting neighbourhood, there are not many place to eat nearby

Plussat: my room not included breakfast; thus no comments.

Miinukset: It would be better to provide porcelain tea cups instead of paper cups to make hot beverages.

Plussat: The location is great. It's near the subway and the bus stop. It is a walkable location to Jinbi Square and Kunming Railway Station. The female staff can speak English and is helpful. The room is bigger than I expect.

Miinukset: No.

Plussat: The whole service, the rooms, the bed, the breakfast on the club floor. Just great. Next visit to Kunming - this will be my place.

Miinukset: There was nothing to complain

Plussat: Very close to Kunming South Train station(10mins by taxi) so it was convenient transit night for my wife & daughter who stayed there for the night on their way to Shilin. The staff at concierge, especially Mark so very helpful. He tried to help my wife &daughter book highspeed train ticket to Shilin on his mobile but when it was fully booked (holiday season) he gave them very clear instructions on how to get the bus.

Miinukset: When they arrived late at night & requested room service, quite a few dishes on the menu weren't available. Then we the meal was delivered , they were expected to pay upon delivery and not able to charge it to the room account. Odd for a hotel of that calibre.

Plussat: Facility well maintained and staff are very friendly and helpful even during an extremely busy breakfast time. Location is perfect for us as we need to go to Kunming south for high speed train.

Miinukset: Sometimes the elevators can be super smoky because of some guests smoking indoors even that’s strictly forbidden by the hotel.

Miinukset: The hotel staff did not speack english

Plussat: everything else

Miinukset: the staff don't speak English very good it is very hard to Communicate with the staff

Plussat: Despite the disappointment with the room service, we found that the check in staff at the front desk and concierge very friendly and helpful. The amenities inside the room are of high standard.

Miinukset: We arrived about 9:30pm that evening, craving for some good food to satisfy our hunger after a long day travel. We discovered that the cafe was closed. When we called up for room service, we were told that the chef had gone home and there was no choice of any F & B (not even a cup of hot tea with milk). The only food they could serve is a bowl of noodles. The room service was expected to be 24 hours. This is so disappointing for a hotel bearing the brand of 'Howard Johnson', and charging at a premium rate!!!

Plussat: Very helpful and friendly staff, even if they speak poor english

Miinukset: The buffet dinner was a bit high price. Breakfast good though.

Plussat: Location was a little out of the city centre but it was closer to Kunming South Train Station. Room and bathroom were both a nice size. Very clean with nice bathtub. Staff were very nice, polite and tried to help. Subway station close by.

Miinukset: Staff could speak better English for an international, business class hotel. Communication was difficult. Location was not very central to city centre.

Plussat: Good personnel, high quality beds, clean rooms

Miinukset: -

Plussat: This is a great small hotel. We booked 2 rooms for 2 adults and 2 children (10,11). the rooms are clean and small. The value is excellent so I am not expecting much, however the hotel exceeded what I expected. The breakfast is excellent for the price. We were tired and so stayed for dinner as well, which was also great. We were at the end of our trip in China and just looking for somewhere to stay for 1 night. The staff are so friendly and welcoming and let us check in early. I wish we had stayed here on arrival in Yunnan instead of paying so much more in a big hotel.

Plussat: The room was comfortable and clean. Location is good, maybe 20 minutes walk to shopping area.

Miinukset: Check in took forever, the staff didn't speak any English so we just were kept waiting without anyone informing us of anything.

Plussat: Good location, good price

Miinukset: A bit noisy when my room is facing to the main road. Sound proof is not enough

Plussat: The bed and pillows were heavenly! The hotel changes our towels everyday eventhough i put up a "do not disturb" sign which is a bit weird but i just guess they couldnt read english. BUT i am highly satisfied with the fresh clean towels provided which includes face towels as well. Clean paper cups were provided for drinks and for bathroom use as well. The staff was extra friendly and helpful most of the time despite our language barrier. Overall, would book again!

Miinukset: The room was not sound proof, at all! Other Chinese tenants at the hotel like to keep their room open and they talk very loudly (almost sound like they were fighting) which was super annoying.

Miinukset: Absolutely nothing extra. Paper cups, staff not at all helpful

Miinukset: Only barely adequate.

Plussat: Loved the cleanliness and promptness of staff

Miinukset: NA

Plussat: + good and helpful partly English speaking staff at reception + Good location + Quiet rooms

Miinukset: - I got a room with a window to a dark corridor within the building

Plussat: Clean, spacious, new/updated/modern, comfortable, within walking distance of Cuihu

Miinukset: —

Plussat: Great area near the lake and close to a lot of landmarks

Miinukset: The staff took long for check-in.

Plussat: N/A

Miinukset: A/C did not work properly. One night Could not sleep well due to malfunction of AC.

Plussat: Location is great, the rooms are very practical and modern.

Plussat: The room was perfect, the location is amazing and we walk everywhere by foot

Miinukset: The stuff doesn't speak English and it was a little hard to contact with them

Plussat: An excellent hotel. The staff were very friendly, helpful and absolutely lovely. The hotel was very clean, great location and also very good conference facilities. The buffet breakfast was also excellent. A wonderful hotel. They also let me change my room for a room with a window, a great suggestion by them and absolutely worth it. When I return for another business trip I'll book with this hotel again an definitely recommend it. Thank you to all the staff at JI Hotel Kunming Green Lake Branch, you are really very lovely ~ Cheryl. Malta

Plussat: Good location; friendly staff; nice breakfast; spacious and clean rooms... pretty much everything.

Miinukset: Nothing really.

Plussat: Average hotel for the price

Miinukset: Staff attitude not as friendly as in other hotels in China

Plussat: Very helpful staff, excellent breakfast. Family room was great, very children focused. Was given 3 cartons of milk everyday, nice touch.

Miinukset: Some major road works around that area so some parts hard to walk.

Plussat: Great pillows

Miinukset: They tried to charge me for a towel that was stained before they even tried to wash it. It was a stain that goes away just by washing it. There aren't non smoking floors, but a simple message that advice you not to smoke in bed

Plussat: Very nice gesture of having fruits and milk every day in the room. 2 mins walk to the subway. 20 mins walk to the Nanping Walking Street. Quiet, clean rooms.

Miinukset: Coffee machine broke down for our 2 days stay. Just this one small little thing.

Plussat: Nice hotel but very slow at receiption. The hotel looks nice inside and out, but there is wired odor from the bathrooms.

Plussat: The staff are very helpful and friendly. They checked us in very early. After a long night on flight, it was really nice to be able to rest in bed, especially for our daughter. This made our first day so much more comfortable. Truly appreciate it. The location is very close to metro station and of walking distance to central area. The room is spacious and clean. Has everything you would need. Wifi is good too. Breakfast has good variety of food. Overall very happy with our stay. Thank you!

Miinukset: Nothing really

Plussat: The bed was comfortable.

Miinukset: It’s a little bit misleading. The price advertised on booking.com is not the final price as tax and service charge not included. Plus the swimming pool was closed due to rain season, but it didn’t mention in the hotel description.

Plussat: The bathrobes and slippers

Miinukset: The shower gel and toiletries in the bathroom had not been topped up and were half empty. The bath had hairs in it and was not cleaned properly. There was dust on the glass in the bathroom and in the desk on the room. There were stains on the desk and this made it look old and tired . The WiFi did not work in the room .

Plussat: The location was good near to restaurants and the shopping area. Breakfast was good . The staff were very friendly and they go out of the way to help customers. I had a problem with sim card - they goes with me to shop to fix it,,, excellent support.

Miinukset: Nothing bad.

Plussat: Room was nice. Bed and pillows very comfortable. Breakfast amazing. Staff helpful.

Plussat: Nice hotel close to the city centre of kunming and not far from the train station. Staff very helpful especially when we couldn’t catch the train and we went back to the hotel and they organised a driver for us.

Miinukset: Nice hotel and rooms. No complaints

Plussat: Prompt service. Excellent breakfast.

Miinukset: Staffs are not welconversant in English

Plussat: I have stayed several times in this hotel, it was good. this time is the best and the staff upgraded my room.