Kunming hotellit lähellä Cuihu Park

Plussat: Location

Miinukset: Room was hot , air con didn’t work even after they tried to fix, for five star you would expect better

Plussat: The room is spacious and clean. If the bed was comfortable and the pillows were superb. I was delighted with the white fungus desserts the hotel send to the room and the rose biscuit every night when they came in for the night turnaround. It was a great "treat" especially after a whole day out at the dry weather. Great location and near to a lot of eatery stores.

Miinukset: It is a bit pricy

Plussat: The location was ideal and it was one of best kept hotel I've managed to stay in, (most of my hotels are 5 star). Meticulous attention to detail.

Miinukset: All was excellent. Keep up the great work.

Plussat: Very good location

Miinukset: We did found some English speakers among its stuff but it was way less than other 5* hotels we've been at in China.

Miinukset: Hotel is not really apt for international travellers as the staff's English speaking capacity was limited. Also, they had problems finding our reservation

Plussat: Excellent, nice view breakfast location in top floor of high rise building in middle of downtown. Comfortable room. Walkable sightseeing and shop till you drop and unlimited dining and (outside) drinking opportunities around. Metro station for Western Hills visit and airport very close.

Miinukset: WIFI terrible, open unsafe connection, low bandwidth. No international TV channels. Basic Asian and continental breakfast buffet. No fresh yoghurts, only a sweet dairy product, no muesli, only unhealthy processed, baked commercial grains containing sugar, very strong overcooked breakfast coffee, limited bread selection with all them containing sugar....!, limited choice fresh fruit. In general enough choice but far away from the top class 4/5* breakfast buffets we experienced elsewhere in China. Anyway, enjoy the view and plenty of top restaurants around.

Plussat: Best location possible and a truly great breakfast!

Plussat: Good staff, Good location, clean hotel with good breakfast. Thanks, for the surprise birthday cake.

Plussat: Breakfast and dinner were good, there is shopping centre around. 45 min from airport .

Miinukset: The staff dont speak English and was very hard to communicate

Plussat: The location is very good, close to shopping malls and subway.

Miinukset: The staff just couldn’t be bothered with what I had to say. Very unwelcoming check in and check out. Need to teach your staff how to welcome international guests.

Plussat: Location, location location not to mention perfect breakfast and very useful consinere who speak very good English

Miinukset: We stay in this hotel in November and the air conditioning wasl setup for 25 degrees unable to adjust, it was quite hot, fortunately we could open the window, which helped quite a bit

Plussat: Very modern hotel, but not a lot of character. Location is good for shops and old market area and pedestrianised streets.

Plussat: Location

Miinukset: It was 24'C no air condition.. inside room quite hot.

Plussat: The location was excellent. Transport to airport was very good

Plussat: 18% if price were added to the cost of accommodation. It should be included in the price and shown upfront. The 18% charges should not be in the fine prints and excluded in the price that was displayed. Very misleading and not honest .

Miinukset: As mentioned above, the final price (subject to 18% charges) should be directly reflected (it should not be excluded and in the fine prints).

Plussat: Good location

Miinukset: Scam hotel. Advertising a big room with window but you get a small tiny room without AC and without window. It was 28C in there. I complained and after 2h of. Complaining I finally got the room I paid for

Plussat: Loved the cleanliness and promptness of staff

Miinukset: NA

Plussat: - Location with direct shuttle bus to the airport. - "Ji standards". - Meituan can deliver to hotel room

Miinukset: - Rooms a bit small with not enough space to put belongings. - They partly screwed up the reservation (but happily hotel was not full so it worked at the end).

Plussat: Simple hotel room but clean and comfortable, very close to Green Lake

Miinukset: Staff does not speak any English, prepare your Google Translate if you don't speak Chinese. Only payment with local cards

Plussat: + good and helpful partly English speaking staff at reception + Good location + Quiet rooms

Miinukset: - I got a room with a window to a dark corridor within the building

Plussat: Clean, spacious, new/updated/modern, comfortable, within walking distance of Cuihu

Miinukset: —

Plussat: Location is great, the rooms are very practical and modern.

Plussat: The room was perfect, the location is amazing and we walk everywhere by foot

Miinukset: The stuff doesn't speak English and it was a little hard to contact with them

Plussat: An excellent hotel. The staff were very friendly, helpful and absolutely lovely. The hotel was very clean, great location and also very good conference facilities. The buffet breakfast was also excellent. A wonderful hotel. They also let me change my room for a room with a window, a great suggestion by them and absolutely worth it. When I return for another business trip I'll book with this hotel again an definitely recommend it. Thank you to all the staff at JI Hotel Kunming Green Lake Branch, you are really very lovely ~ Cheryl. Malta

Plussat: Good hotel for the price, it's clean and quiet.

Miinukset: The staff speak no English but that's to be expected in China.

Plussat: Friendly and well located hotel.

Miinukset: English language proficiency. Sometimes difficult to communicate on phone.

Plussat: The bed was comfortable.

Miinukset: It’s a little bit misleading. The price advertised on booking.com is not the final price as tax and service charge not included. Plus the swimming pool was closed due to rain season, but it didn’t mention in the hotel description.

Plussat: Position. Gym

Miinukset: This hotel in not prepared to host guests and meetings at the same time. During the meeting period breakfast changes totally, lowering the food quality; I had my breakfast standing, no place to seat...; I’ve waited the elevator for 15 minutes, because too crowded. Meeting guests must have a dedicated area for breakfast, lunch and dinner! No matter if you have the DO NOT DISTURB light on, they call you by phone to make up you room. One evening I got back to the hotel my key didn’t open (red light), at the front desk they told me the deposit was not enough...I was sure I’ve paid the room charges in advance plus deposit, but they are not prepared to speak English so they took only the deposit. While I was arguing for that miss understanding one of the front desk woman asked me if I was sure I will check out the day of the booking check out, implying I was I cheater and she was so offensive to me. This woman is not appropriate to stand the customer service front desk of 5 star hotel!!! She must be fired!!! Fortunately a front desk man speaking a good English and understanding the situation made his best to solve the problem apologizing for the mess. Any way I had to pay everything in advance, room charges and extras!!! I’ll never get back to this hotel!!! Not a 5 star hotel. This is not my first time in China and in Kunming but is the fist time I’ve faced such a bad service.

Plussat: The bathrobes and slippers

Miinukset: The shower gel and toiletries in the bathroom had not been topped up and were half empty. The bath had hairs in it and was not cleaned properly. There was dust on the glass in the bathroom and in the desk on the room. There were stains on the desk and this made it look old and tired . The WiFi did not work in the room .

Plussat: The location was good near to restaurants and the shopping area. Breakfast was good . The staff were very friendly and they go out of the way to help customers. I had a problem with sim card - they goes with me to shop to fix it,,, excellent support.

Miinukset: Nothing bad.

Plussat: This hotel comes with very good location as it is not far away from the airport and from the railway station (Kunimng Station). The bed is quite okay in size for two adults and a kid about three years old. The table and reading lamp is really useful for business travellers, and the food they offer for breakfast is really tasty, and have a strong balance between the demands from local and western customers.

Miinukset: There seem to be some disconnections on the communication between booking.com and the hotel. I asked for a change on my entry date due to a sudden fever that attacked my daughter. Things were going smoothly but went something wrong later when I realized via the phone that my reservation has been cancelled. Though the booking has later been recovered after some efforts by both booking.com and by local staffs at the hotel, it shocks me a lot. Please feel the embarrassment of making international calls to booking.com in UK asking them to confirm that the reservation is still valid when I am on a train that travels at the speed of 300km per hour and the signal is really challenging. However, the staffs from this hotel prove to be very helpful and I got two rooms successfully before my arrival at Kunming that night~

Plussat: 1) The bed and pillows were to my satisfactory. Room is quite clean. House keeping staff for my room is very friendly and good manner. 2) The afternoon staffs in the Business Center are helpful and good manner as well.

Miinukset: 1) The restaurant which serves breakfast, several food items temperature are lukewarm condition which is disappointing. Should have more western style items on catering the foreigners. 2) The supervisor at the concierge counter was not friendly while I request hotel airport drop off arrangement 3) I was looking for a blue colour pen from Business Center but they only have black colour. I then went to front desk on asking the same thing and their response is the same as the Business Center. I have to go to a convenient store to buy one. Being a well known hotel brand, the hotel must cater and resolve to the guests’ needs. Quite disappointed on this issue. 4) notice the room safe does not function. Contacted hotel staff on the issue. After waiting in the room for over 30 mins, no one showed for assistance. Disappointed

Plussat: Nice hotel close to the city centre of kunming and not far from the train station. Staff very helpful especially when we couldn’t catch the train and we went back to the hotel and they organised a driver for us.

Miinukset: Nice hotel and rooms. No complaints

Plussat: Prompt service. Excellent breakfast.

Miinukset: Staffs are not welconversant in English

Plussat: Atmosphere was ok.

Miinukset: Service at check in was slow, need to improve.

Plussat: A standard business room in Kunming. Very large room and bed

Miinukset: The staff doesn't speak English

Plussat: Kind members and convenient transportation excess

Plussat: I like that they have a drinkable running tap. Aircond is very cold, adjustable, and just nice for us. I think we paid for a bigger room, and the bathroom has very large space. The reception staffs are indeed very friendly as read from website. They can be very busy at certain time. They are also flexible with check in time, as long as there is a room ready, they allow for early check in. I also like the location. It is very near to Metro and a bit far but walkable distance to the walking street.

Miinukset: There is a smoke smell in our room of non smoking room. However we stayed for a 4 hours room next day for shower, that room is smaller and had no smoking smell.

Plussat: The staff were very friendly, Can't speak English except for 1 lady. But still manage to fulfil our request.

Miinukset: Near Exit F, Dongfeng Square Station i.e 50m

Plussat: The location is good very close by the Dongfeng station exit F. easy to transit to the Airport.

Miinukset: I felt some smoke in the room might be came from the air condition or from another room. The restroom separated by glass wall but it wasn’t comfortable and didn’t have a hanger for towel or clothes.

Plussat: Good location for shopping and go to airport by underground train.

Miinukset: around the hotel no resturant and supermarket

Plussat: Location, near metro Cleanliness Good service Size of room Easy to find Ease to get to airport via metro

Miinukset: Sliding door shared between bathroom and toilet. See thru bathroom glass.

Plussat: - Perfect Location, Nearby Kunming Subway Station. - Big Room Size

Miinukset: - The elevator was being overhauled, we have to carry luggage from 1st floor to 5th floor. However, the staff also called someone to help carry .

Plussat: Bed was very big and comfortable, very central location within shopping areas and very closed to metro station. staffs were very friendly and helpful.

Miinukset: Non

Plussat: It's near Matro.

Miinukset: Noting