Los Angeles hotellit lähellä MCI Center

Plussat: The location was convenient to the end purpose of our stay.

Miinukset: The staff were poorly trained. We didn't deal with one person who seemed to even act like they cared we were. We travel a lot, and the way the staff behaved put them in the bottom 25% for customer service skills.

Plussat: Staff at check excellent. Location next to Staples Center. One block from the 'Pantry' historic diner.

Miinukset: Ordered lamb meatballs at the bar and they were barely warm. TV in room has mostly grainy low definition channels. Scanning room key in elevator to access floor worked after the third attempt. I won't stay here again. Expected more from this brand.

Miinukset: Valet parking staff was rude

Plussat: Everything is GREAT! Except parking expenses in the area. Try not to drive if possible. Brian

Plussat: Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here.

Miinukset: A bit overpriced if you ask me. The parking is absolutely ridiculous!!! $42 a night! I've paid less for rooms! For the price you pay to stay here parking should be free or at best a minimum fee for guests since there are no alternative parking areas. Room service, way overpriced as usual but the added fees and taxes are ridiculous and the food is just ok.

Plussat: While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live!

Miinukset: The mattress was a little firm for my liking, but the bedding was exceptional!

Plussat: The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs

Miinukset: The staff at the pool were a bit rude and not attentive. Took about 45 minutes to get our drink and food after we ordered it, and no apologies were given.

Plussat: I love everything about this hotel ,great staff great view beautiful hotel

Plussat: Staff is friendly and effecient.

Plussat: The room was nice and bed was comfortable.

Miinukset: The parking is such a rip off. For $42 I almost wanted to go and sleep in my car.

Plussat: Nothing

Miinukset: I was over billed and nobody return my calls.

Plussat: Nothing

Miinukset: Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.

Plussat: We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.

Miinukset: We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.

Plussat: Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.

Plussat: Green option to get points, guest services, room was clean, nice gym

Miinukset: Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?

Plussat: Overall experience/ patio

Plussat: King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.

Plussat: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.

Miinukset: Wish Starbucks carries their normal breakfast items.

Plussat: There is no other hotel in the world like the Westin Bonaventure.

Miinukset: "Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!

Plussat: Views were perfect, great dining, walking distance toetro

Miinukset: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,

Plussat: Very beautiful, cool building. Room was very comfortable. Great view of the city.

Miinukset: Not really near any tourist locations.

Plussat: Very luxurious when walking in.

Miinukset: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work

Plussat: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.

Plussat: Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo.

Miinukset: Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.

Plussat: Hotel was beautiful and incredibly clean. The bed was great and the bathroom was clean but a little outdated. The staff was amazing, especially Andrew who checked us in. The most amazing part though was the pool and the location!

Miinukset: The only parking was valet and the pool closed early on weekdays. Bathroom could definitely stand to be updated but was incredibly clean.

Plussat: The location was centrally convenient

Miinukset: The parking was horrible!

Plussat: The hotel was very cute and has a lot of really cool features, chandeliers, lobby, bars, pools etc. all very cool. Room keys are actual keys and in a way that is very cute and old fashioned, it didn't seem as safe, especially with just a chain lock on the inside of the room door, and no deadbolt. The room was cute, beds were comfortable, bedding was clean. Could hear people on the street and cars clearly. So could use some sound proofing. If you went to the hotel for a event or party and didn't stay overnight I think you would be better off.

Miinukset: Their is no coffee maker in the room and that little luxury would have been really nice since we were never able to use the breakfast during the time they provided. Their was no book talking about nearby restaurants and features of the hotel in the room by the phone, so that was odd. The parking lot was tiny and the spaces were extremely close and we were in a small sports car, so had to pay to park next door $30 one night and $24 the second. The bathroom in the room was tiny and very outdated, the shower curtain had a hole in it and was yellowed from wear. The main thing that I thought was gross was their was several black foreign hairs on the ceiling of the bathroom. I didn't want to call and make a complaint, and I saw the maid was a few doors down before we left so I left her a note with a tip on the bed that said "The room looks great, but their is a few foreign hairs on the ceiling of the bathroom, could you please take care of that? Thank you..." When we returned the note and tip were gone but the hairs on the ceiling remained. I thought it was rude to take a tip and not clean up the hairs on the ceiling. The bathroom was tiny. It wouldn't take long to see them if you looked up. That was my biggest turn off, but maybe the maid couldn't read english?

Plussat: quiet, very different from all hotels in the neighbourhood good price

Miinukset: some rooms are a bit convoluted in shape

Plussat: none

Plussat: Great atmosphere from the moment you walk inside. Tall ceilings with exotic decor. Lots of character. Tall, beautiful cactus trees outside by a pool that opens at 7am and has a DJ at night. Room is decent -- old-school but memorable. Moroccan style design with lots of mystical colors. No coffee maker or any of that, but they get a pass for being interesting. I paid 250USD a night but that's a bit much. For 150-180USD this would be a good deal. Good location, though there are some sketchy characters / homeless hanging around at night (definitely did not feel dangerous though). Staff was great. Polite and helpful. Subway is just a few blocks away. Overall a good base if you're staying in DTLA, IF you can get the room for around 150USD.

Miinukset: The bad. They don't use keycards for the elevator or door. As mentioned, there are some sketchy characters outside, and there's lots of people coming inside for the pool parties at night. Anyone could just take the elevator upstairs and potentially kick a door down. Locks seemed kinda weak. No safe in the room, but they have 'em downstairs. Late checkout was 12.30pm and that's pretty BS. Stayed on the 8th floor so sound wasn't a problem, but if you're a light sleeper, don't stay on the lower floors. If you're looking for a sterile place to stay with grandma and the kids, this is not it -- better go with a chain like Hilton or Ritz. But if grandma used to be a hippie and you're fairly open, it's great.

Plussat: Nothing, no parking, room smelled like smoke, it was so bad we left and get them to give me my money back.

Miinukset: Nothing I did not like anything about it. Room was terrable.

Plussat: Good staff, lovely old building, great access to convention center

Miinukset: For $256/night, my room badly needed an update. There were only 2 power outlets - One shared between the TV and the AC and the other was inaccessible behind the bed. This just doesn't cut it in today's day and age, esp for a hotel that at least partially caters to the convention crowd. In addition, the bathroom was tiny and the shower was so narrow that I had to bathe sideways (2.5 feet, I measured.) Plus, there was nowhere in the shower to put items aside from the floor, no soap tray, nothing. I won't be staying here again. I knew it wasn't going to be the Ritz, but this was a tad too far into the 60s for me.

Plussat: The bed was incredibly comfortable.

Miinukset: The bathroom was small, felt old, and was dingy. There was a roll of toilet paper by the sink like it was meant to be a hand towel. The floors are concrete and feel unkempt because of their coldness. The decor is also themed but feels cold and dingy, the rugs on the walls were half hung. The worst was the A/C in the window and being hot all night. We ended up running to the ACE to salvage our vacation.

Plussat: I enjoyed the exotic feel of the bar with the Indian decor. The pool area is gorgeous. Had I been able to arrive before 10pm I eould have enjoyed a dip. The water pressure in the shower was phenomenal. The hotel overall had old world charm and a nice bistro style dining area.

Miinukset: The room smelled like mildew and dust. The bed was horribly pitted from years of bodies on each side. The sheets and pillows smelled like they were stuffed damp into a closet for the day then dried and put on the bed. The carpet was red at one point. Its brown and very dingy now. I wouldn't walk around without socks.

Miinukset: They sold my reservation and wanted me to stay in a Sheraton in Universal city putting me about an hour out with traffic and my appointment was at 530pm in downtown LA and 7am at the LA hotel the next morning. They blamed Kayak and stated that "you" sell reservations when open reservations don't exist. They took no blame or responsibility. I had to stay in another hotel near LA hotel because my appointment was at 7am there at LA hotel! I want my money back

Plussat: Room and bed were large and comfortable.

Miinukset: The in-room coffee left something to be desired. The small packets of powdered creamer were barely enough for a small cup of coffee, even using both of them. And there were no glasses in the room . . just plastic cups.

Plussat: Everything was in perfect position. I was extremely comfortable

Plussat: It's cheaper than most LA Hotels.

Miinukset: Have to pay for parking and wifi. They would allow guests to check in before me (my reservation). Have to check out at front desk.

Plussat: Ample room and nice layout, comfy bed, but pillows were a bit runned-down.

Miinukset: Room smelled old upon arrival (put my lavender oil to work quickly)... mold stain on shower wall, shower floor needed replacement, main bathroom light was out, coffee available for two people in the room, but only one creamer packet and stirrer was available, sofa was visibly stained. Furniture looked like it hadn't been polished ever - just lightly dusted bn guests. No free wi-fi. If I didn't experience any of this, I would've given a much better rating but it's hard to get past first impressions. I'm big in attention to details and unfortunately it just wasn't there, and certainly not for $300 per night.

Plussat: Great price, service and convenience downtown. Very good breakfast.

Miinukset: Moldy smell from A/C in our room. Expensive parking $40.

Plussat: This hotel is in transition and making an very honest effort to make it into a destination for all travelers. They are doing a good job. change takes time and with that. Elevators are not up to par and there is a feeling of being in a "remodel" but the staff is great and I would return without pause

Miinukset: ATM was a real pain. Have to follow up with my bank because it did the entire transaction but for giving me my money. Parking being a separate charge is a miss too

Plussat: The bar and pool are were very nice to enjoy. The rooms were clean and bathrooms recently updated.

Miinukset: The beds were small and uncomfortable. Sheets stiff and made me hot. Good pillows though. The rooms have no complimentary water or water to buy.

Miinukset: pay for internet access? noisy - next to freeway

Miinukset: tHEY DID NOT HAVE MY RESERVATION BECAUSE ALTHOUGH I BOOKED IT IN kYAK THIS WAS ACTUALLY PROCESSED THROUGH A 3RD PARTY VENDOR . it took 45 minutes to get it straightened out.

Plussat: comfortable rooms

Miinukset: cheap toilet paper lack of tea bags expensive parking did not receive a thank you or how was your stay at checkout

Plussat: Comfortable, pretty clean, LOOKS luxurious, all the basic amenities , good location (but you still need a taxi or a car)

Miinukset: expired elevator inspection certificates, decor and interior design is booshie - you can tell they threw some decor over the old hotel, small pool, not enough towels, expensive for price