Los Angeles hotellit lähellä GRAMMY Museum at L.A. LIVE

Miinukset: The lifts situation

Plussat: The lobby bar is pretty good-both the drinks and service!

Miinukset: The roof top bar could do with better service! We waited for half an hour to be served at the bar but the bartenders just seemed oblivious to our existence. And so we decided to go to the lobby bar which had a great bartender and We managed to a drink!

Plussat: Location and view are perfect. Ver clean rooms

Miinukset: Dont have toothbrushes and shaving kits, and you need to wait a little long for the delivery

Plussat: Central to both LA Memorial Stadium and Dodger Field

Miinukset: In room dining is ridiculously expensive. $28 chicken wings (plus 16.?% service fee; plus 5.?% admin fee; plus $4.00 delivery fee).

Plussat: The view is breathtaking and the rooms are pleasant and generally pretty functional.

Miinukset: The only two negatives of the hotel were the elevator situation. For almost all the rooms you have to take two elevators to get to the lobby. If you have a car- you'll take a third. Also parking is expensive but this IS LA afterall.

Miinukset: Actually I booked this hotel a few months ago but when we arrived there around 5pm the staff said that we have to wait for about one hour or one and half hours. Because they didn’t clean up the room yet. I thought check in time is usually 4pm and sometime it’s possible to have early check in. So I asked him about my thoughts but he said that “ we cannot guarantee that”. It didn’t make sense at all to me. But he said I have no opinion waiting instead. The reason why I booked hotel way earlier like 2or 3months is that I don’t want to wait in the robby and just want to rest as soon as I arrive. I didn’t expect this situation happened even though I paid more than $500 per night. I could have early check in several times in the other hotel that is way cheaper price per night. But the weird thing is that after I went to the washroom then went to the robby he was looking for me. He said room is ready. How could it happen so quickly. if I didn’t say anything because I cannot speak English very well I might wait for an hour or longer. Anyway first impression ruined my feeling. I wanted to make special memories in LA so I willing to pay lots of money. But it didn’t work unfortunately.

Plussat: Staff Location Excellent exclusive views from 65+ floor Good food and drinks Coffee machine and mini bar in the room Good gym and swimming pool Wide scope of services

Miinukset: Sometimes there was not very good cleaning in our room

Plussat: Everything

Miinukset: N/A

Plussat: i was not impress with breakfast because the menu was all the same for 3 days. And one of the cook was rude.

Miinukset: Water pressure of the shower need to be improved

Plussat: It was extremely neat and tidy, had an outstanding view and the customer service was impeccable. We stayed for our honeymoon and we got upgraded to the 43rd floor with a breathtaking view of downtown LA. And P.S the beds were SO COMFY. Money extremely well spent, wish I could do it all over again!

Miinukset: Nothing at all we did not like

Miinukset: Some charges were not mentioned at the time of booking.

Plussat: Close to a lot of restaurants and bars.

Miinukset: Noise from pipes in the room. Construction work noise. We were not informed about any of this before our arrival.

Miinukset: My suite was adjacent to the elevators, you can hear the elevators up/down all night.

Plussat: Good public transport facilities

Plussat: clean and loved the breakfast served

Miinukset: n/a

Plussat: awesome stay would stay there again !

Miinukset: Needs better pillows ? Very soft would go flat when you laid on them even when you doubled them up

Plussat: The hotel is clean and comfortable, there was a really great restaurant right downstairs called Joey’s that i’d highly recommend.

Miinukset: When we first arrived staff could not find our reservation, he was rude, unhelpful and made us feel very unwelcome. We had our do not disturb sign on one morning when housekeeping came around at 10am, we left for the day around 11am took the sign off the door....when we got home at 6pm the room still had not been cleaned, no fresh towels were offered or water replaced.

Plussat: We loved our spacious and beautiful room. We’d love the view of the city. There are so many restaurants, coffee shops, fast food places within walking distance of the property. The Bloc district right next-door also provided more food and shopping. The third floor deck was so beautiful and relaxing to sit out in the evening.

Miinukset: Nothing!

Plussat: Really nice hotel. I was very happy to have a great little courtyard off of our room.

Miinukset: I wish parking wasn't so EXPENSIVE.

Plussat: Good location! It’s located right next to Macy’s and many restaurants. Staff are in general very nice, and are willing to help for any requests. I especially love the bathing amenities! They are high quality bathing gels, shampoos and body lotion made in Canada.

Miinukset: The toilet is easily cloaked.

Plussat: The breakfast was good however we didn't get to finish the meal or coffee. Although we let our waiter and the hostess know we had to take our granddaughter to the bathroom and would be back to finish our food and drinks, our table was cleared before we got back! The prices were terrible, $15 for pancakes!

Miinukset: First room smelled like smoke. No pool and the self parking is a long distance from the hotel.

Plussat: Room size, hotel overall quality and amenities.

Miinukset: Bathroom towels could be better, to say how high quality the hotel is the towels feel rough and cheap.

Plussat: Quiet and clean.

Miinukset: Having to do valet parking was not what I expected.

Plussat: The location, the room and the coffin-shaped pool

Miinukset: Nothing

Plussat: Beautiful!!

Plussat: Bed was comfortable Breakfast was great

Miinukset: My IPad in room didn’t work There was no ice

Plussat: Beautifully designed, great style. Staff extremely friendly and very helpful.

Plussat: Theme decor is unique , vintage yet look extraordinary.

Miinukset: Dark, compact no storage especially the bathroom. Tub is not draining well. A bit noisy on our side, could hear clients from our room, bed is uncomfortable, bed corners on the way. Hit my legs twice, not much to walk in out of bed.

Plussat: Beautiful architecture and awesome staff.

Plussat: The approachability and kindness of the Hotel’s Team which Mae fir a very pleasant experience.

Plussat: Location

Miinukset: Room was a bit small for the price.

Plussat: They had a great complimentary breakfast! I would like to give a special thanks to Mr Fredo Vita, he did a great job guiding us into LA atractions and asisting us with our needs.

Plussat: - Friendly staff - Good location next to the Staples center - Stored our luggage after checkout

Miinukset: - Paid parking - Poor choice for breakfast spread - Charge of a daily USD 25 Amenity fee - Very thin walls - surround sound of your neighbors - Very soft mattress and pillows (they did provide a firm pillow after asking) - Low water pressure in shower - Water not hot enough at times in shower - Some towels were stained - Some stains on walls

Plussat: This hotel is stunning! So beautiful. In a great location in Downtown LA. The pool is fantastic, the vibe is chill. Loved our room. The staff was very friendly and helpful!

Miinukset: Nothing at all. The hotel really met our expectations. Would stay again!

Plussat: Location

Miinukset: Breakfast selection

Miinukset: The room is very small with the open shower, cheap design and no amenities at all! Very uncomfortable beds standing right to the wall like in cheap places, looking on grey ( unfinished) walls... ( I would not get it as a part of design) it really looks depressive.. only one elevator and very slow, ( the other was out of order) no coffee in the room.. the area full of homeless ppl. Staff not so attentive. The hotel should be cool with cool design but appears to be poor with no comfort and value of its price.

Plussat: I absolutely fell in love with the design of the room and hotel! Very vintage/retro chic. The view from the terrace up Broadway was stunning! The record player added a nice touch to the rooms well put together vibe! I/we really enjoyed the views and layout of the room. The restaurant downstairs was delicious and did not disappoint.

Miinukset: Outside noise was a little bit of an issue but to be expected. The mimosas in the morning took almost an hour to get to our room (although I'm sure were weren't the only ones ordering them), so we know to order more the first time. :)

Plussat: The bar area and the design of the hotel. That was about it.

Miinukset: Our group had several issues during our stay and when I tried to speak to management the manager was in meetings so I was given his card. They insisted he would reply to my email but that was days ago and I never heard back. To sum up our experience we paid more to stay here and were extremely disappointed because we had been looking forward to staying here and I’ve received better hospitality at Holiday Inn. Our check in was supposed to be at 3pm. We got there a little after 5 pm after being out all day and wanted to check in and shower and get ready to go out for the night. Our room was not ready (2 hrs after check in time) and they had no idea when it would be ready. So basically we have nowhere to shower and get ready even though we’re paying for this room. We also looked forward to using room service next morning because they advertise their weekend drink specials between 9-11 am. We tried several times between 10-11 am to contact front desk and room service only to constantly be transferred back and forth or left ringing until we finally gave up and went to the bar. Why offer a special and then make it impossible to use? Another issue was we were walked in one TWICE during our stay. The first time by mini bar guy who walked right in and said he showed we had departed when we never checked out. And the second time while changing housekeeping walked right in even thought front desk apologized after mini bar guy did and said it wouldn’t happen again. Where is the communication between the staff? And how is it okay to just walk into rooms without knocking first to make sure that it’s not occupied? Biggest disappointment of all is I held off on writing a review so I could talk to management directly. But since there was no communication back, here is my review. Save your money and go somewhere else. The only thing worth paying for here is the bar and you don’t need a hotel reservation for that.

Plussat: Super lovely staff and the bed was so comfy! Close to shops and cool cafes. It is DTLA so there are lots of homeless people around so I wouldn’t walk around late at night. In saying that, I can’t wait to come back.

Plussat: Staff were very friendly.

Miinukset: Hotel feels very old and rooms are very dark and not very spacious. Only one lift working so always seemed to be waiting a long time for the lift. Much nicer hotels in LA for similar prices.

Plussat: The atmosphere, the staff is very friendly, the decoration and the approximity of point of interest in Downtown LA. Also, the hotel have his own teather and maybe you can see some actor or producers around the area.

Miinukset: Homeless around the Downtown, but is something that is out of control of the hotel.

Plussat: Rooftop terrace Cool building

Miinukset: Only one elevator up and running - long waits Room service level varies dramatically between days - sometimes sketchy Slightly noisy rooms out front

Miinukset: Staff was wonderful

Plussat: Liked the decor of the room and hotel. Staff were friendly, the hotel had good facilities and room was clean, quiet and comfortable. The location of the hotel was great. Close to many DTLA attractions, restaurants and bars, and two metro stations.

Miinukset: No tea/coffee making facilities in rooms or complimentary coffee/tea offered in the mornings, but the coffee at the restaurant's coffee counter was good and reasonably priced.

Miinukset: the carpet in the bedrooms was old and dirty

Miinukset: Decor hasn't aged well --it's a bit outdated

Plussat: The architecture. Great staff. Very friendly. Very helpful.

Miinukset: No coffee in the rooms. (Unless I missed it.) The gym was small. But always the case with hotel gyms.