Los Angeles hotellit lähellä GRAMMY Museum at L.A. LIVE

Plussat: The view from the restaurant was absolutely amazing, you can see almost all Los Angeles from this building, the breakfast was great and the staff were friendly, the hotel room had an amazing view as well I had a complimentary stay until 1.00 PM

Plussat: Quite, clean, good location. Kind staff.

Miinukset: Check in time took long time, though I’m a platinum ambassador and arrive at 4 pm hotel checked me in at 7 pm in temporary room then they transferred me to my room after 17 hours travelled waiting for another 4 hours is annoying

Plussat: Pretty much everything. Maybe not the best value, but one of the best hotel experiences I have had.

Miinukset: Nobody could print something of a USB.

Plussat: It is the best hotel you can have in LA.

Miinukset: The Japanese Sushi is less impressive compared to the hotel.

Plussat: Location was perfect and staff went above & beyond expectations!!!

Miinukset: The location is very good

Plussat: Very good location and has the most amazing view of LA’s downtown skyline. The staff were to respond to any minor issues with the room. Very helpful and friendly staff.

Miinukset: Water heater issue with the shower. Dust in some areas of the room. Requires thorough cleaning by housekeeping.

Plussat: The hotel was extremely clean, and the staff went out their way to make you feel welcome.

Plussat: The hotel is immaculate and high above the clouds!

Miinukset: NOPE!

Plussat: There is nothing much to write about

Miinukset: Easily one of the worst experiences of my life. Never again to this Property.

Plussat: N/A

Miinukset: I really like this hotel I been ther four times the last year

Plussat: Above and beyond satisfying!!

Miinukset: Nothing

Plussat: Just absolutely loved everything - the facilities, vibe and energy

Miinukset: Maybe a service to bring customer’s bags to their room?

Plussat: Great location, great breakfast, sophisticates atmosphere, enchanting pool

Miinukset: One elevator out of oder, no mini bar

Plussat: Large spacious room, beautiful decor. Friendly and helpful staff.

Miinukset: Resort/Amenity Fee - Hotels needs to stop with this ridiculous charge!

Plussat: The room was amazing. Right size and perfect amenities

Miinukset: Parking

Plussat: The location

Miinukset: It was the smallest room I’ve ever been in, it smelled like weed, the elevators took 10 minutes or more every time, and you could hear everything from the room next door.

Plussat: Very clean and great helpful staff

Miinukset: Only 1 elevator was working, made it very difficult to move around or leave on time.

Plussat: I thought the room was small for a deluxe king. They had loud music in the bar at 8pm on a Sunday. A bit off putting.

Plussat: decent continental breakfast, ambience and decor were good, the in-person staff is very accommodating and polite.

Miinukset: the rooms are very small, and the resort fee does not include enough amenities to justify separating out the fee. there was also a mixup in multiple charges on my card, and no offer of compensation.

Plussat: I loved the design in the room and hotel overall. Great furnishing and art etc. The pool Area was great and beautiful.

Miinukset: Music a bit too loud at the pool.

Plussat: Clean, modern, chic decor. Comfy bed.

Miinukset: Tv didn’t work, elevador didn’t work, concierge never sent what we asked and paid for. Mini fridge didn’t work so we were not able to store our drinks in there.

Plussat: Sijainti oli loistava Ovimiehet erittäin mukavia

Miinukset: Surkea aamiainen Siivous oli kovinkin vaihtelevaa Vain yksi hissi käytössä

Plussat: The hotel staff was friendly and tried to be helpful. They had umbrellas you can borrow.

Miinukset: The cleaning staff needs to be retrained. The basics were not taken care of in my room eg shampoo, conditioner, floor mat etc... were not replenished when needed/ garbage pails were not emptied.

Plussat: Tilava ja rauhallinen huone, sijainti

Miinukset: Aamiaisen hinnat (emme ostaneet), vanhahtava sisustus

Plussat: Cleanliness

Miinukset: Our tub was overfilling with water the drain was clogged

Plussat: Location, well kept property

Miinukset: Did not include internet.

Plussat: Great location for Disney Concert Hall and museums. Quiet, despite its central location.

Miinukset: Floor 1-3 are a little confusing- perhaps a small facility map would help

Plussat: Personnel were very friendly and professional. Room was good size and clean.

Miinukset: Put breakfast notice on door knob in the evening, it was never picked up and had to call room service in the a.m. to order breakfast, but it did arrive quickly and as ordered. Had to ask for shampoo, but it arrived quickly.

Plussat: Location

Plussat: The hotel was nice, but not over the top fancy. Definitely NOT a 4.5 star hotel. We ate at Noe and had the filet mignon, OMG it was the best food I think I have ever had! The Noe staff was super great.

Miinukset: The cost of the hotel didn't justify the amenities. I mean, there was nothing fancy about the hotel, so why should it cost $450 to stay the night there especially when there was no special events happening that night. Also, $52 for overnight parking....are you kidding me?!?! It was WAY TOO PRICEY for what you get.

Plussat: The location

Miinukset: My first room was not clean. I asked to be switched to a different room and my new room was missing furniture. I don’t want to get anyone in trouble but I’d like to say that the staff could use some training in customer service over the phon

Plussat: The staff is wonderful. We stay in this hotel quite a bit because of the location. The rooms are in need of some updates. They are getting a little tired.

Plussat: Good location pleasant staf

Miinukset: Did not feel like a 4.5 star hotel. More like a 4

Plussat: Great location and very nice looking hotel.

Miinukset: The elevator seems out of date and doesn’t always work right. Several times it stopped on floors where no one was waiting and the floor was not pressed. It also seemed very slow. Not that big of deal but it could use an upgrade.

Plussat: They are so friendly...willing to go above to make your stay great!

Plussat: pretty clean, room smelled a little like moth balls or something but overall it was clean, trendy, nice place to stay.

Miinukset: Location of hotel felt a little sketchy at night. Not a ton to do right around the hotel.

Plussat: Very hip, and the staff was super helpful and friendly. Great people-watching.

Miinukset: Pool area is tiny with only 5 actual loungers. As a hotel guest, I would've liked the opportunity at some point during my stay to lie down and enjoy the sun rather than sit at a picnic table. Pool itself is also tiny, like an oversized hot tub.

Miinukset: Staff was wonderful

Miinukset: The area is rather noisy and you could hear the music in the rooms late into the night.

Plussat: Stylish. Minimalized. Hipsterized. Cool atmosphere.

Miinukset: It was just unbelievable, that the DJ played at weekend and on monday evening so loud, that you felt like sleeping directly in the party. I asked the staff for a quiet room - We were in floor 12. So no way to sleep on sunday until 2am. We were just in the city and wanted to sleep because of a huge monday trip. It was so loud in the room, that I was near to leave to hotel. Staff was not interested in my problem. Its probably normal in the ACE HOTEL. I know the one in Shoreditch very well and have been there at least five times. So I know the behavior, the style and the way of the ACE Hotel, but when you go into a hotel you probably like some chilling hours. Not the bassdrum, the laughters of the party guests. Believe me: IT WAS LOUD! So check before you go if there is any DJ at the evening. And if, ask the staff for a room in the first floor! When I pay that much, I expect just more comfort and guest support.

Plussat: Good central DTLA location. Walking distance to central market and la live restaurants. Close to some good breweries too! Valet parking was a breeze, coffee shop, bar and restaurant all great on site. Rooftop was nice for drinks! Gym was small but good.

Plussat: nothing really

Miinukset: it was like a dingy nyc hotel with nyc prices but in LA

Plussat: Everything! The facilities, the style, the staff, the food, the bar, the pool and the roof! EVERYTHING here is incredible.

Plussat: Cool design, decor, art vibes , amazing bathroom

Miinukset: Weird smell in the room, unstylish blanket on bed

Plussat: great design, entertaining spaces

Miinukset: the shower did not drain well and water went out onto the whole bathroom floor

Plussat: The architecture. Great staff. Very friendly. Very helpful.

Miinukset: No coffee in the rooms. (Unless I missed it.) The gym was small. But always the case with hotel gyms.

Plussat: love the food and the staff here! room was clean and efficient!

Miinukset: The room was small for the price, and the hallways need new carpet already, also the common area walls could use some fresh paint. Not a deal breaker, but for $300 a night these items should be relatively perfect.