Los Angeles hotellit lähellä U.S. Bank Tower

Plussat: The closeness to the Staples Center!!

Miinukset: The front desk attendant was rude! The furniture in the lobby and rooms need a upgrade immediately and the rooms are not as clean as they should be. The animals are everywhere seems like a zoo instead of a hotel.

Plussat: Clean, great staff from check in to check out. Everyone we met was professional and helpful. Could tell they cared about the guests.

Miinukset: Looked to upgrade to a suite but only one king size bed in the room. Pool was nice but found the water to be a bit dirty.

Plussat: Location

Miinukset: Beginning to look run down. The restaurant needed new upholstery, the floors were badly scuffed and the woodwork was scraped and marked. AC Registers were dirty, room furniture was scuffed. It looked tired.

Plussat: The location and staff were excellent.

Plussat: Professional staff.

Miinukset: No.

Plussat: location

Miinukset: Right as we walked through the door into the lobby it had an awful smell. The room was not up to date with electrical outlets or amenities. I was completely dissatisfied with my stay.

Plussat: I did like the location of the hotel. Had a great corner room.

Miinukset: When having breakfast our waiter had no personality, and gave a look at me like my wife and I was going to skip on the bill.

Miinukset: hidden $20 a day resort fee. This is not a resort. And over $50 parking

Plussat: location and kindness

Miinukset: destination fee

Plussat: Good location. Great on site amenities.

Miinukset: $50 parking and $25 resort fee per night. Almost doubled my price

Plussat: Excellent location near Staples Center.

Miinukset: The property is showing age, funky plastic shower covers, no where to charge phones near bed, only an iPod docking station with an old charging port. The bed is horrible, hard and stiff.

Plussat: The view, the mattress

Miinukset: N/A

Plussat: Good decor, room size and location

Miinukset: Let down by poor to average food , attempts to charge extra for coffee at breakfast and surly checkout staff

Plussat: Love the place. Clean and service was wonderful. Location of the Hotel was great and a walk to the Staple Center. The staffing make you feel like home and treat you like very important guest. I would book with them when I come back to DTLA.

Plussat: Bar by the front desk! Bartender lady was amazing!!!

Miinukset: Door of the shower and bathroom

Plussat: Bed was very comfortable but I could not get the room to a comfortable temperature.

Miinukset: Room temperature.

Plussat: Excellent location, BEAUTIFUL views, great architecture, friendly staff, etc!

Miinukset: Nothing!

Plussat: That there was a social club inside

Miinukset: Wasn't info of night club

Miinukset: We weren’t disclosed the parking charges. It was upsetting paying $47 a day!! If I had knew I wouldn’t of booked the hotel. Also our rooms weren’t clean on the last day we stayed till 6pm.

Plussat: Great location, good amenities, clean hotel, friendly staff!

Plussat: Nice staff Greenspan’s metropolis was interesting

Miinukset: Room wasn’t well cared for. Needed maintenance was dusty and grout in bathroom want sealed which is odd.

Plussat: breakfast perfect

Plussat: Staff was very helpful and friendly and the use of business center was essential

Plussat: Everything was great. Location was close by to little local malls/stores/pharmacies. Even going to parties in Hollywood were uber accessible and not expensive at all. Hotel bed was extremely comfortable and the food wasn't bad. Loved my stay

Plussat: The hotel was very clean and well cared for. The staff was so friendly and helpful. We also love the location. It was so convenient being attached to a mall with plenty of great restaurants.

Miinukset: While the valet parking was very convenient, it was also very expensive.

Plussat: Very updated and modern. Safe and secure.

Miinukset: It was under construction.

Plussat: Near to metro station. Staffs are very polite and friendly. Clean room.

Miinukset: None

Plussat: Staff is friendly and helpful.

Plussat: Very conveniently located, safe area

Miinukset: Didn’t provide disposable slippers, tooth brush n body soap lotion

Plussat: The location was great and staff very helpful.

Miinukset: It was quite inconvenient for us arriving from a long flight to be told that due to overbooking,our reserved room was not avail until the next day. The room offered was not big enough to accommodate our luggages and to unpack and pack again so nags can be shifted the next day.

Plussat: clean and loved the breakfast served

Miinukset: n/a

Plussat: Central location and good value.

Plussat: I love that the location gives you access to everywhere! The downtown area is very accessible by car, ride share and public transportation. The options for the dining and shopping are also great and just steps away! Love that about this place.

Miinukset: There housekeeping closes at 4pm. So, if you plan on sleeping in or if you miss their early room visit, you will miss having your room cleaned for the day. This happened to me two days in a row and made this a bit less pleasant.

Plussat: Room size, hotel overall quality and amenities.

Miinukset: Bathroom towels could be better, to say how high quality the hotel is the towels feel rough and cheap.

Plussat: The location is just perfect!

Plussat: We loved everything about our stay. We where given a beautiful room with a balcony, it’s walking distance to everything. One of the best overnight stays we’ve ever had. I truly believe this hotel is under-rated; it should be 4+ stars & not

Miinukset: We notice a bit of construction going on the front exterior of the hotel but It was minimal and aside from noticing when we checked it did not affect our stay.

Plussat: Beautiful property with nice amenities.

Miinukset: We could hear our very noisy neighbors entire conversation first thing in the am. Granted they were talking/yelling extremely loud but it was very unfortunate we had to listen all morning

Plussat: The robe.

Miinukset: Valet fee.

Plussat: Location and staff

Miinukset: Nope

Plussat: Close to many restaurants within walking distance

Miinukset: The water to our room was cut off without notice two different times during our stay. This was very difficult to deal with since I had two young children (1 infant and the other a 6 year old with an autism diagnosis).

Plussat: The staff

Miinukset: A bit dated

Plussat: The size of the ground level

Miinukset: Daily Room cleaning was subpar

Plussat: Great location with nice downtown views.

Miinukset: They should upgrade their room accessories to include USB charge ports. This is way overdue.

Plussat: The hotel was beautiful! My first time in LA, I loved the view from my upgraded room as I could see the Hollywood sign. Food options were excellent and I also enjoyed that the 505 Flower Food Court was in walking distance.

Plussat: Suite was very comfortable Staff was very friendly Food was good

Plussat: Clean.

Miinukset: - Pool was "under repair until further notice", however the website certainly did not indicate this. - Room was strange design and right next to outside of the glass elevator so everyone in the elevator could see right in the room - Horrible hotel layou

Plussat: Check in was easy and fast. Our room was spacious and appeared to be an ADA accessible room with a walk in shower and fold down bench (we did not request this). Bathroom was very large. Bed was REALLY comfy and the room was very clean. They brought us a rollaway bed very quickly which was appreciated. The elevators to get to the room were really fast and accessible. This hotel is really beautiful and quite a feat of architecture. There are a variety of restaurants on the 4th and 6th floors which we utilized a few times. Food was adequate, but not spectacular. We used the valet service to park our rental and it was excellent.

Miinukset: Negatives....we had no hand soap, washcloths or a bath mat in the room. Those items were brought by staff when requested however (I just expected a hotel of this caliber to have a more complete room readying process). We went on this trip with friends and while our room was ready on time, they had to wait over three hours for their room. They requested an ADA room (as one of the members of our party has two prosthetic legs) and they were not given one. They did bring a shower chair but that broke! We got an ADA room without requesting one...that didn't make sense). Due to the delay with check in, we were promised a discounted parking rate. Our rate was already discounted from $49/day to $35/day because we were travelling with a team playing in the Rose Bowl but as a result of the check in delay they offered $20/day parking. When we went to check out today they had the parking at $49 and when we asked about the $20 they asked us "who we talked to" about that! I expect higher levels of service (AND service recovery when warranted) from a hotel that charges >$400/night.

Plussat: Reasonable pricing. No extra charges such as hotel/facility fee or resort fee. Friendly and professional staffs, a bit old but cool building with sort of 70s flares. Room was not the biggest but quiet, clean and comfortable.

Miinukset: Not much. Decent hotel for the price I paid.

Plussat: pretty clean, room smelled a little like moth balls or something but overall it was clean, trendy, nice place to stay.

Miinukset: Location of hotel felt a little sketchy at night. Not a ton to do right around the hotel.

Miinukset: The heater wasn’t working on the first night and was so cold. However after raising our concern we were moved to another room the next day. Our rooms were not cleaned for 2 times despite us putting the NOW sign We came back and had to wait for the cleaners to tidy up the room after our feedback This has cause inconvenience as we couldn’t rest after being out for few hours Every time we ran out of water we had to go to the gym room at level 4 to Use the water dispenser. This is pretty inconvenience as well

Plussat: Valet was easy and quick. Room service and housekeeping were great.

Miinukset: We booked the loft, relying on the pictures and reviews that there's a patio and clawfoot bathtub. But when we got there the room did not have either and the view outside was not good even though I requested a room with the best view. We asked about the patio and bathtub and they said it's a smaller room that has both. The room picture and description should be changed so people dont feel cheated. The loft was more expensive than the room with the things I wanted, had I known that, I wouldn't have booked it. Also, they did not let us check out later without a charge, even if I had asked before arriving and they said they would try. Bed was comfortable and good was good. But the are lots of other comfy beds in dtla. I booked the room because of the other things in the pictures and description. Front desk needs to be more accommodating.

Plussat: Great vibe, location and helpful staff. Roof top bar is worth seeing.

Miinukset: We had an issue with the hotel charging the entire rate plus an additional $100 per night as a security payment. This was quite a substantial amount in excess of $1000 for a 3 night stay. When we checked out they then charged my credit card the full amount again which meant I was over $1000 short in my account until it was cleared by my bank which took 7 days. My advice is to be very clear on what process they do as I'm not sure if this was a genuine mistake by front office staff or if it is routine. Regardless it was very stressful at the time. Staff were always helpful and polite however.

Plussat: Beautifully presented room with lovely details. Very clean! The kind of hotel room that makes you want to stay in your hotel room rather than go sight seeing!

Miinukset: Nothing!

Miinukset: Staff was wonderful

Plussat: Great room great service and nice part of DTLA

Miinukset: The cafe and its relationship to the restaurant was a bit awkward. Waited a long time to get coffee and pastries in the morning and it felt like the barista was annoyed to serve us.

Plussat: Comfy room (8th floor, nice view!), spacious shower, lovely rooftop with the hot tub that was perfect for these winter days, great staff.

Miinukset: Parking daily cost is higher than expected (44 dollars/day) therefore we didn’t use it.

Plussat: nothing really

Miinukset: it was like a dingy nyc hotel with nyc prices but in LA

Plussat: Mostly all

Miinukset: Expensive parking daily fee

Plussat: Great room and nice rooftop

Plussat: The architecture. Great staff. Very friendly. Very helpful.

Miinukset: No coffee in the rooms. (Unless I missed it.) The gym was small. But always the case with hotel gyms.