Los Angeles hotellit lähellä U.S. Bank Tower

Plussat: Rooms are cool, looks nice overall.

Miinukset: I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.

Plussat: Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.

Miinukset: My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.

Plussat: Nothing

Miinukset: I was over billed and nobody return my calls.

Plussat: Nothing

Miinukset: Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.

Plussat: A heavenly night's sleep every night and an intelligent automated elevator system to prevent the "checkout rush hour waiting disaster." All the staff went above and beyond when they realised I had a rough time following the luggage mis-routing during the first two nights of stay.

Plussat: We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.

Miinukset: We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.

Plussat: Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.

Plussat: Green option to get points, guest services, room was clean, nice gym

Miinukset: Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?

Plussat: Overall experience/ patio

Plussat: I totally enjoyed the ambiance of the district. It was beautiful.

Miinukset: Free parking. It’s ridiculous they charge so much for parking

Plussat: King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.

Miinukset: Nobody picks telephone at the reception. The front desk staff are either very few in number or they are not trained. I never got phone calls connected to my room inspite of calling the front desk manytimes. Due to this I had lots of problem.

Plussat: location

Plussat: The staffs were very helpful and the room are very need and comfortable to live in.

Plussat: The bed was very comfortable

Miinukset: I did not like that we could not crack open the window. There was no pool.

Plussat: I enjoyed the location of being downtown, with easy acess from the freeway. The staff particularly in the cafe was outstanding.

Miinukset: I did not like the fact of not fully disclosing the cost per night for the room; Exam. the room was 115. plus tax. Great. Terrible, Occupany tax approximately $16. Parking, 28.00 per day. If one would have known those additional cost up front, one could have made additional accomodations. The money was not the object, the surprise element of not disclosing the true amount. I felt like this was a ploy of the unknown!Plus, I am approximately 6'3 and enjoy a bath tub. This room did not have a tub, instead a phobic shower that one could not litterally move around in. This was majorily dissappointing, however, hotel should be about comfort and convienece. Other than that, the Sheraton would do!

Plussat: The hotel is very nice, in front has a metro station and a drugstore.Macy's is aside and there is a lot of options of cafeteria and dinners near of hotel.

Miinukset: The wireless internet is very expensive!!!

Plussat: the marathon, the food

Plussat: It was extremely convenient to the Amtrak station. The hotel facilities are great.

Plussat: Location to where I needed to go.

Miinukset: The room is outdated and needs renovation/redesigning.

Plussat: Shopping Centre adjacent; high quality restaurant; very friendly bar staff; very friendly overall. Felt very much at home.

Miinukset: No

Plussat: The rooftop was beautiful

Miinukset: - staff could care less about service - rooms are soooooo tiny - you hear everything from slamming doors to talking in other rooms - it's a hostel as well with shared rooms on every floor - people can smoke inside the rooms so it smells - security is not there abs bums get into the hotel - elevators don't work - had to take the stairs almost every time - didn't feel safe in the neighborhood - save your money and do not stay here. I wish I didn't.

Plussat: The location was AMAZING. I absolutely loved the commodities and the ambience. The staff was so helpful too and I appreciate helping me when I needed it.

Miinukset: The beds and the room. The bunk beds were soo small so it was hard to get comfy. I was on a small vacation so I didn't like the space. Since there hardly was any.

Miinukset: Breakfast was little Toast and a muffin No butter

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was so new and clean, and nice. The hotel lobby bar and restaurant were beautiful. The staff were all extremely friendly. I loved the beds in the hostel style room I stayed in—would stay in them over sharing double beds with friends/family any day. Wish more hotels used this option.

Miinukset: Wish there were more smaller towels in the room for washing face, drying hands, to put on floor after shower, etc. Some facilities and amenities not open or fully functional yet (but should be soon), wish locks for hostel room lockers were provided, instead of charged for.

Plussat: The view in blue tower

Miinukset: Nothing

Plussat: Speed of check in

Miinukset: Room had only one towel in it. There was hair in the tub What was stated as a Cityview was incorrect, the room viewed directly into another room from the same hotel.

Plussat: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.

Miinukset: Wish Starbucks carries their normal breakfast items.

Plussat: There is no other hotel in the world like the Westin Bonaventure.

Plussat: Great room and service.

Miinukset: Nothing. It was great

Miinukset: "Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!

Plussat: Views were perfect, great dining, walking distance toetro

Miinukset: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,

Plussat: Very beautiful, cool building. Room was very comfortable. Great view of the city.

Miinukset: Not really near any tourist locations.

Plussat: Very luxurious when walking in.

Miinukset: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work

Plussat: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.

Plussat: Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo.

Miinukset: Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.

Plussat: Room was excellent

Miinukset: all good

Plussat: Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel

Plussat: Close to LA Live and The Pantry

Miinukset: Not able to check in until 3PM. 'No rooms available at 2:40PM' ... so not a single room ready 20 minutes prior to check in time. No one mentioned very very loud band playing just under my window until 11PM. Hotel old and not impressive. My upgraded room did not seem any better than a standard room. Bed on a platform that is bigger than the mattress so be prepared to kick you toe in the dark.

Miinukset: Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.

Plussat: Staff - very friendly. Rooms clean.

Miinukset: Having to pay $88.00 parking for 2 days. The light feature about having to put activate with my room key.

Miinukset: One day parking for $44 is just insanely expensive as you can get all day parking for $10 with 5 mins walk.

Plussat: Staff was very friendly and helpful. I felt well taken care of. Hotel is conveniently located to Nokia Theatre/LA Live and a ton of great restaurants! Rooms were clean, comfortable, and nicely detailed.

Miinukset: AC is a little noisy.

Plussat: Friendly staff and spacious rooms. Asked for early check-in and they were able to accommodate the request. I would recommend this hotel to anyone staying in the downtown LA area.

Miinukset: AC was noisy

Plussat: Great service!

Miinukset: Parking is pretty expensive

Plussat: From the first day we came, the staff was very friendly and helpful with all our needs. Our dogs were given a warm welcome and the front desk accommodated us with recommendations on where to shop and walk our animals. We will always come back here in the luxury hotel for its staff and location.

Miinukset: We liked our views, location,staff and walk friendly property.

Plussat: View was awesome, best was very comfortable and everything was within walking distance from the hotel

Miinukset: Nothing. I loved it!

Plussat: Room was spacious and clean with a great view overlooking Nokia Live. It was ready when promised and the staff was very accommodating.

Plussat: Room size n layout

Miinukset: The room was noisy from the traffic bellow

Plussat: The minibar was the most complete minibar I've ever seen. They had everything from tic tacs and gum to shaving cream and maps. It was very helpful and even some really nice hotels only have water and one or two snacks. This was really interesting for me. The restaurant food was good, and the room decor was funky and interesting as well.

Miinukset: The view wasn't the best, but it was fine for one night.

Plussat: The location

Miinukset: The ambiance isn't great

Plussat: The AHS looking hallways and elevator. Creepy but so kool.

Miinukset: I didn't like the bel man to check in my 18 pack. Not kool

Plussat: I love the style at the Standard. It has character without sacrificing quality, and the food at the restaurant is superb.

Miinukset: Not much negative to say. Water collected in the soap dish. Uhhhh....?

Miinukset: Streets access blocked

Plussat: Customer service is A+ I have been stayed here several times over the past 10 years and each time i am impressed with the service at this hotel. I made a reservation for two nights and then noticed that my plane left a day earlier than expected. I called reservations and was able to cancel my second night and get a full refund. I was also giving a 2 hour late check out which is more than any other late check out i have been given at other hotels. The staff is very friendly, polite and helpful. This is by far my favorite hotel to stay at.

Miinukset: Parking is expensive

Plussat: Rooftop pool was really nice.

Miinukset: The room itself wasn't really comfortable. I get the minimalistic / boutique feel the hotel was going for, but it was very basic and didn't seem worth the price. Also, the see through bathroom wall (from the bed area) was a bit odd...it should at least be opaque.

Plussat: Room decor, facilities, attentive staff, restaurant, location

Miinukset: A bit loud at times

Plussat: Not much- out dated decor, staff was rude and not accommodating

Miinukset: The noise from subway construction outside my room was horrible. When I complained the staff offered me the ability to check out without being charged. I explained that was not possible as I had been drinking and did not want to drive after drinking, and it was 1000 pm on Friday night! They were tearing up the road with huge machines to build a subway and they were doing this at night so as not to disrupt day time traffic. After we continued our conversation the staff stained offered me the option to check out. He then said he would comp my valet parking and drinks that were on my room tab. When I checked out the next morning he had not removed any of the said items. Horrible service! These rooms overlooking 6th and Flower should not be sold to customers. I will be contacting both Kayak and the Standard asking for a refund.

Plussat: The food was excellent. Definitely above Standard. :) Their minimalist style was executed well. Food was delivered quickly for room service.

Miinukset: There was no alarm clock or clock in the room. This posed many problems for me. I had to turn on the tv and flip the channel to get a momentary glimpse of the time. Also, the mini fridge was crammed full of drinks so that there was no room to house leftover food. The gym was stagnant, dark, and claustrophobic. The equipment was in great shape and functional, but being in that room was a struggle mentally. The walls were a terrible wood-paneling that accentuated the windowless, dark smallness of the room. There was no music, or tv to drown out the silence. Also, on my last morning I found that my arm was eaten up by what could only have been bedbugs.

Plussat: The staff and manager on shift was amazing, super attentive to details and helpful.

Miinukset: There was a privet roof top event... Guest couldn't utilize the roof top bar, the roof top pool was closed off

Plussat: Very goog bed

Plussat: the room is nice. location is perfect.

Miinukset: Lobby needs complete make-over

Plussat: Hotel was located just a few blocks from LA live area and restaurants. Very clean.

Miinukset: This hotel was more trend than comfort. Bed was on the floor and bathtub was in the middle of the room. Staff claimed it was an upgrade!

Plussat: Advanatges: location, value for money. Disadvantages: glass wall of bathroom make fillings as you washing in room itself. We found it wried. Expensive minibar, low position of bed and TV set. Poor room noise isolation, we heard everything what happening in corridors. Very poor restaurant downstears. After dinner we didn't tried to have breakfast (cream soup was very bad).

Miinukset: Location, design.

Plussat: Spaciousness of the room, location, design.

Miinukset: The rooftop should be available to hotel guests and their guests... not open to the public. That was annoying. Draws a really bad bridge-and- tunnel type crowd. It wasn't cool, so we left. It would have been nice to be able to create some kind of privacy between the shower and the main room... blinds or something.

Plussat: It was a comfortable well-maintained hotel with a cool attitude. The staff were helpful, and the location well connected to other parts of the City. Wifi was definitely a plus!

Plussat: The design is amazing. If you are an architect, this is the place to stay. This is also a great place to stay in LA if you are doing business in downtown.

Miinukset: Not the best place to stay if you are on vacations. Better stay somewhere in Beverly Hills. Lacks a bit of comfort too, but nothing serious. The bed isn't as good as it should be, and there's a lack of privacy on the bathroom, which is all in glass. This is good for a lone guest.

Plussat: Front office staff were helpful.

Miinukset: Far too noisy. Every car that went past can be heard plus endless police sirens etc. Easily fixed by double glazing. Also corridors and courtyard etc were not clean. Minimalist furnishing is fine but it could include another rubbish bin in bathroom and one more chair as there is nowhere to put luggage during your stay.

Plussat: Very clean and tidy room, friendly stuff, close to subway station

Miinukset: The shower was in plain sight of the rest of the room (glass wall) which is something that is only recommended for couples.

Plussat: Not much...but the room service for food was prompt...food was so so...

Miinukset: The service wasn't very good...I called and asked for extra pillows and had to call again and even then it took them over 2 hours to get them to us. It was definitely over-priced for what we got..no view of anything but another building.