Los Angeles hotellit Century City

Plussat: Ramona the housekeeper and Mathew at the front desks are gems ! Best I have ever encountered . Thank you Ramona and Mathew !

Plussat: 1) location 2) price

Miinukset: 1)Furniture is old. 2)Breakfast is boring. 3)Staff is not that nice. 4)Cleanliness is extremely poor.

Plussat: The room was clean and satisfactory in size but everything except the tv and in room coffee was extra.

Miinukset: The location was very far from where the website indicated

Plussat: Staff are friendly. The location is good for Santa Monica and all the tourist sights of LA . The rooms are well maintained

Plussat: Rooms are clean and everything is in immaculate condition. I never have a complaint when staying here.

Miinukset: We booked a 1 BR Suite. (Check in is at 3 and we arrived at 4, and our room would not be ready for another hour) so we took a downgrade and were able to have free parking for our stay.

Plussat: Excellent staff, location... you feel safe & cared for during your stay. Love this hotel & hope to stay here many times in the future...

Miinukset: Parking fee

Plussat: Everything is perfect.Big and luxury room

Miinukset: none

Plussat: Lovely quality hotel, great location. Stayed there on three occasions. Love it.

Miinukset: My only comment would be that’s it seems quite geared to business and business meetings etc more than tourists which gives a slightly clinical feel.

Plussat: Did not have breakfast

Miinukset: N/A

Plussat: The staff were excellent, friendly and helpful, nothing seemed too much trouble, especially the concierge Christian.

Plussat: Excellent front desk staff... I think her name was Shima

Miinukset: Be careful with the cleaners most of them are thefts

Plussat: I have stayed in Century Park many times and the renovations have really made the place even better.

Miinukset: The breakfast is disappointing

Plussat: Rooms are as advertised! Beautiful and artful.

Plussat: The pillows were great. The built in ironing board was neat. This could be a nice place to stay.

Miinukset: The noise was horrible. There was construction at 8 am on Saturday. We were told there was nothing scheduled Saturday, yet we were awoken to construction directly above/below us for 2 hours. We heard dogs barking . The view of a chimney was unpleasant.

Plussat: Kind and helpful staff, nice location, clean rooms.

Miinukset: My room was nice and clean but very very small

Plussat: clean, good breakfast

Miinukset: no closet, spiral staircase, high parking fee, no restaurant or place to eat on site, extremely loud street noise

Miinukset: Spots on the carpet. No closet.

Plussat: The corner room was very quiet and large. We didn’t hear anyone else’s noises during our stay. The room had two A/C units that were very cold and had no musty or moldy odors which we truly appreciated. It had nice built ins. The bathroom, sink and shower were large; the tile was nice and the small window higher up above the sink was a welcome touch. It opened, and that’s great, too. We liked the “mid-century meets IKEA” decor as well as the small entry area. The room also has a small refrigerator, microwave and coffee maker along with iron and hair dryer.

Miinukset: Our only concerns are: the sofa itself was stained. At least one stain was large. This was especially concerning because it was a sofa bed unit; and the second concern was that the carpet in the living area was very damp to wet in spots. We thought someone came in from the pool without drying off. Then, we began to smell wafts of dog urine odor from time to time. The next morning, my son walked across the damp/wet spots wearing socks, and then smelled urine strongly. Yep. Confirmed - that’s why the carpet was wet. Needless to say, everyone showered again before leaving. I mentioned this concern when we checked out. The desk attendant said the carpet must have been freshly shampooed and that’s why it was wet. No. That’s not it, but I didn’t have time to convince him. I know this type of thing can happen in any hotel as people will sneak dogs or other animals into rooms. I also understand a housekeeper wearing shoes and possibly moving fast might not have noticed. Still. Yuck.

Plussat: Most amazing thoughtful employees I’ve ever met! A+

Miinukset: No pool:(

Plussat: Loft design, even with a place to iron my clothes

Miinukset: Street noise. It was difficult to sleep.

Plussat: I stayed in a suite on the 4th floor. Spacious and comfortable.

Plussat: Breakfast was excellent - wide range of food every day. Wifi was good too. Great location and easy access to public transit which we prefer to use.

Miinukset: Nothing really. Will definitely stay again.

Plussat: Happy about the renovated rooms