Los Angeles hotellit Downtown Los Angeles

Plussat: Rooms are cool, looks nice overall.

Miinukset: I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.

Plussat: Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.

Miinukset: My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.

Plussat: The mattress and pillows were extremely comfortable. The room was exceptionally clean. I could tell the staff pays close attention to details. Simply beautiful facility. The staff was very friendly and helpful. Great computer/scanner/Wi-Fi.

Miinukset: The parking. We chose not to have valet parking due to the cost. The parking structure next door had a bit of a walk to get back to the hotel and signage was missing but we found our way. Narrow and steep driving in the parking garage. The breakfast was $23.00 which for us was high. I think it should have been in the $10.00 range. For the cost, it would have been nice to have a free continental breakfast. There was no microwave in the room. They have now closed the spa.

Plussat: The hotel itself is okay. It was clean and convenient.

Miinukset: We had an unpleasant experience with the parking attendant and the front desk person. When we arrived at the hotel, we were told that parking is full. The parking attendant told us directions to park our car. As we followed his instructions, we realized that the lot is a public parking lot. He didn't tell us about this. We asked the parking attendant how much the public lot will cost and he said he doesnt know. So he directed us to park at this parking lot without knowing how much it will cost. Then we went to the front desk to ask, and the front desk person is unsure either...why would you tell your guest to park at that parking lot of you don't know how much it will cost them?! And the cause was because the hotel's parking lot was full when we arrived and we arrived at 6pm which is not terribly late. Never coming back again due to horrible service.

Plussat: Very clean and quiet. Staff was extremely helpful and nice.

Miinukset: There was no microwave in room

Plussat: Convenient location to little Tokyo shops and restaurants. Thick walls (we partied hard and had no complaints from our neighbors.) Japanese toilets, Spa inside hotel, fast elevators.

Miinukset: Not very spacious rooms, the spa was pretty expensive. For the price I paid I didn't get the kind of service I expected. We requested a spacious room, but our friends room was much larger.

Plussat: The Miyako hotel is a comfortable, clean and well-run establishment. The spa offered excellent massages, as well as hot tubs and wet and dry saunas. The staff were impeccable. The location is around the corner from tourist destinations live the Geffen Contemporary and the Japanese-American museum, and the neighborhood is brimming with excellent Japanese food and shops. It's easy to uber anywhere from here.

Miinukset: Downtown LA may shock some, with the numbers of homeless and the mix of sophisticated and gritty all together. That said, it's great to be in a neighborhood with culture and community.

Plussat: The location in the heart of Little Tokyo is ideal for a week's worth of adventures! The AC in the rooms kicks on very fast, and they also feature bidet-style restrooms. The executive suites are pretty large and accommodating. The public parking facility is also basically "connected" to the hotel, and is half the price and four times the size of Miyako's garage. Staff is very friendly, and if you are nice and courteous, you will find that they will go the extra mile for you!

Miinukset: The walls were so thin that I heard my neighbor sneeze very clearly. I could also hear full-on conversations from other neighbors (not eavesdropping, just extremely audible). I felt badly for those around me because if I heard a solitary sneeze during the hustle and bustle of mid-day, I can only imagine what my coughing must have sounded like during some parts of the previous night. I should also note that the beds were extremely stiff and unforgiving, this may be a pro for some sleepers, however, depending on preference. Also, the actual walk from the public parking garage to the lobby with bags is sort of, "sucky," for lack of a better word. Especially if you're a girl in heels :( ... There lacks signage on the best/quickest route to Miyako from the garage, and the route is somewhat sketchy at night (again, especially for a woman in heels ... alone). Overall, if there is room, park in the hotel garage and pay the extra fee for safety and convenience.

Plussat: I traveled with my 3 teenage boys and we had enough space and room to feel comfortable. The staff was friendly and accommodating. They allowed us to check in early and supplied extra bedding within a few minutes of requesting it. A taxi was arranged for our travel to the airport and the front staff allowed my son to heat up some food. I was very impressed.

Plussat: Great location in Little Tokyo with lots of good restaurants and stores nearby. The staff was friendly and helpful.

Miinukset: The room is a bit dated with a musty smell. There was a panel separated from the wall.

Plussat: Knowledgeable,friendly staff. Comfy beds. Nice deli and shop. Perfect location. FREE shuttle to E3!

Plussat: Wifi

Miinukset: No breakfast included

Plussat: Was able to get an early check-in. My friend left an item in the room and the hotel called to let me know they had it. Location is perfect as there are many restaurants nearby. Plus they have bidets! Enough said!

Miinukset: Overnight parking is $30 but that's probably the going rate for hotels in that area so what can you do?

Plussat: Easy check in. Room very comfortable. I like the coffee/tea shop in lobby.

Plussat: this was one of the cleanest hotels i've ever stayed in the us (no hair in the bed etc), staff very friendly, microlocation (little tokyo) excellent. free internet much appreciated!

Miinukset: na

Plussat: This hotel is offering always excellent services & comfotatble rooms for stay. room rate is being reasonable.

Plussat: The locations was super.

Miinukset: The hotel is old and need some redisigning.

Plussat: convenient

Miinukset: did not have courtesy shuttle to pick up from airport

Plussat: The location of the hotel is excellent, in an LA area that we didn't know but loved, Little Tokyo, right next to center downtown. Room was very comfortable and had a great valet parking service. Great value for money choice!

Plussat: Quiet business-like hotel with friendly staff in interesting Little Tokyo neighbourhood with Japanese shops and cool sushibars.

Plussat: Erinomainen sijainti visiitille Los Angelesiin, keskellä kaupungin pientä japanialuetta. Hotelli noudattaa vahvasti japanilaisen bisneshotellin kaavaa. Tyylikäs ja asiallinen.

Plussat: Good location. Hotel meets all normal requirements. Valet service good. Toilet wc controls may be a bit over top !

Miinukset: Insects in central area of reception entrance. At face level. Watch for cleanliness there & elevators. A little bit old fashioned in decor. Tourist desk reception limited - needs encouraging. Expensive but location is good. Breakfast not included. Could be made more attractive to others. Restaurant English descriptions ? Ground floor cafe good location but is not very exciting.

Plussat: fresh renovated, good location, good breakfast

Plussat: The friendliness and efficiency of its staff, the tasteful way in which rooms are decorated, the view onto Los Angeles' sky-scrapers, extremely comfortable bed

Miinukset: Old-fashioned and shabby-looking lobby

Plussat: how quiet it was

Miinukset: wished our room was one with a better view instead of the rooftop.

Plussat: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Miinukset: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Miinukset: The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.

Plussat: The area was really nice. Lots of good eating options nearby. Gym was nice, clean, new equipment.

Miinukset: I got a 5:00 am wake up call that I didn't request. The ottoman in my room was stained and sun-bleached.

Plussat: Clean facilities.

Miinukset: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.

Plussat: The 48$ parking fee is simply outrageous.

Plussat: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

Miinukset: I can't think of anything! Incredible stay.

Plussat: Look of hotel

Miinukset: Location a bit far from things to do.

Plussat: The hotel was nice, but not over the top fancy. Definitely NOT a 4.5 star hotel. We ate at Noe and had the filet mignon, OMG it was the best food I think I have ever had! The Noe staff was super great.

Miinukset: The cost of the hotel didn't justify the amenities. I mean, there was nothing fancy about the hotel, so why should it cost $450 to stay the night there especially when there was no special events happening that night. Also, $52 for overnight parking....are you kidding me?!?! It was WAY TOO PRICEY for what you get.

Plussat: Great location and very nice looking hotel.

Miinukset: The elevator seems out of date and doesn’t always work right. Several times it stopped on floors where no one was waiting and the floor was not pressed. It also seemed very slow. Not that big of deal but it could use an upgrade.

Plussat: Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay

Plussat: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.

Miinukset: It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..

Plussat: Cleanliness, the staff, facilities, bar, restaurant, the location!

Miinukset: Mostly great experience! A couple of odd related employee related service issues but no big deal!

Plussat: Hotel was beautiful and incredibly clean. The bed was great and the bathroom was clean but a little outdated. The staff was amazing, especially Andrew who checked us in. The most amazing part though was the pool and the location!

Miinukset: The only parking was valet and the pool closed early on weekdays. Bathroom could definitely stand to be updated but was incredibly clean.

Plussat: The location was centrally convenient

Miinukset: The parking was horrible!

Plussat: The hotel was very cute and has a lot of really cool features, chandeliers, lobby, bars, pools etc. all very cool. Room keys are actual keys and in a way that is very cute and old fashioned, it didn't seem as safe, especially with just a chain lock on the inside of the room door, and no deadbolt. The room was cute, beds were comfortable, bedding was clean. Could hear people on the street and cars clearly. So could use some sound proofing. If you went to the hotel for a event or party and didn't stay overnight I think you would be better off.

Miinukset: Their is no coffee maker in the room and that little luxury would have been really nice since we were never able to use the breakfast during the time they provided. Their was no book talking about nearby restaurants and features of the hotel in the room by the phone, so that was odd. The parking lot was tiny and the spaces were extremely close and we were in a small sports car, so had to pay to park next door $30 one night and $24 the second. The bathroom in the room was tiny and very outdated, the shower curtain had a hole in it and was yellowed from wear. The main thing that I thought was gross was their was several black foreign hairs on the ceiling of the bathroom. I didn't want to call and make a complaint, and I saw the maid was a few doors down before we left so I left her a note with a tip on the bed that said "The room looks great, but their is a few foreign hairs on the ceiling of the bathroom, could you please take care of that? Thank you..." When we returned the note and tip were gone but the hairs on the ceiling remained. I thought it was rude to take a tip and not clean up the hairs on the ceiling. The bathroom was tiny. It wouldn't take long to see them if you looked up. That was my biggest turn off, but maybe the maid couldn't read english?

Plussat: quiet, very different from all hotels in the neighbourhood good price

Miinukset: some rooms are a bit convoluted in shape

Plussat: none

Plussat: Great atmosphere from the moment you walk inside. Tall ceilings with exotic decor. Lots of character. Tall, beautiful cactus trees outside by a pool that opens at 7am and has a DJ at night. Room is decent -- old-school but memorable. Moroccan style design with lots of mystical colors. No coffee maker or any of that, but they get a pass for being interesting. I paid 250USD a night but that's a bit much. For 150-180USD this would be a good deal. Good location, though there are some sketchy characters / homeless hanging around at night (definitely did not feel dangerous though). Staff was great. Polite and helpful. Subway is just a few blocks away. Overall a good base if you're staying in DTLA, IF you can get the room for around 150USD.

Miinukset: The bad. They don't use keycards for the elevator or door. As mentioned, there are some sketchy characters outside, and there's lots of people coming inside for the pool parties at night. Anyone could just take the elevator upstairs and potentially kick a door down. Locks seemed kinda weak. No safe in the room, but they have 'em downstairs. Late checkout was 12.30pm and that's pretty BS. Stayed on the 8th floor so sound wasn't a problem, but if you're a light sleeper, don't stay on the lower floors. If you're looking for a sterile place to stay with grandma and the kids, this is not it -- better go with a chain like Hilton or Ritz. But if grandma used to be a hippie and you're fairly open, it's great.

Plussat: Nothing, no parking, room smelled like smoke, it was so bad we left and get them to give me my money back.

Miinukset: Nothing I did not like anything about it. Room was terrable.

Plussat: Very spacious room, great views of downtown and Hollywood sign, super comfortable bed!

Plussat: Good staff, lovely old building, great access to convention center

Miinukset: For $256/night, my room badly needed an update. There were only 2 power outlets - One shared between the TV and the AC and the other was inaccessible behind the bed. This just doesn't cut it in today's day and age, esp for a hotel that at least partially caters to the convention crowd. In addition, the bathroom was tiny and the shower was so narrow that I had to bathe sideways (2.5 feet, I measured.) Plus, there was nowhere in the shower to put items aside from the floor, no soap tray, nothing. I won't be staying here again. I knew it wasn't going to be the Ritz, but this was a tad too far into the 60s for me.

Plussat: The bed was incredibly comfortable.

Miinukset: The bathroom was small, felt old, and was dingy. There was a roll of toilet paper by the sink like it was meant to be a hand towel. The floors are concrete and feel unkempt because of their coldness. The decor is also themed but feels cold and dingy, the rugs on the walls were half hung. The worst was the A/C in the window and being hot all night. We ended up running to the ACE to salvage our vacation.

Plussat: The hotel staff was friendly and tried to be helpful. They had umbrellas you can borrow.

Miinukset: The cleaning staff needs to be retrained. The basics were not taken care of in my room eg shampoo, conditioner, floor mat etc... were not replenished when needed/ garbage pails were not emptied.

Plussat: I enjoyed the exotic feel of the bar with the Indian decor. The pool area is gorgeous. Had I been able to arrive before 10pm I eould have enjoyed a dip. The water pressure in the shower was phenomenal. The hotel overall had old world charm and a nice bistro style dining area.

Miinukset: The room smelled like mildew and dust. The bed was horribly pitted from years of bodies on each side. The sheets and pillows smelled like they were stuffed damp into a closet for the day then dried and put on the bed. The carpet was red at one point. Its brown and very dingy now. I wouldn't walk around without socks.

Miinukset: They sold my reservation and wanted me to stay in a Sheraton in Universal city putting me about an hour out with traffic and my appointment was at 530pm in downtown LA and 7am at the LA hotel the next morning. They blamed Kayak and stated that "you" sell reservations when open reservations don't exist. They took no blame or responsibility. I had to stay in another hotel near LA hotel because my appointment was at 7am there at LA hotel! I want my money back

Plussat: Room and bed were large and comfortable.

Miinukset: The in-room coffee left something to be desired. The small packets of powdered creamer were barely enough for a small cup of coffee, even using both of them. And there were no glasses in the room . . just plastic cups.

Plussat: The room was nice, great views from the top floor.

Miinukset: Check in was strange-the valet didn't want to let us park for 5 minutes to check in and was extremely rude. Found the store staff unfriendly. Check in staff was friendly.

Plussat: Everything was in perfect position. I was extremely comfortable

Plussat: Ample room and nice layout, comfy bed, but pillows were a bit runned-down.

Miinukset: Room smelled old upon arrival (put my lavender oil to work quickly)... mold stain on shower wall, shower floor needed replacement, main bathroom light was out, coffee available for two people in the room, but only one creamer packet and stirrer was available, sofa was visibly stained. Furniture looked like it hadn't been polished ever - just lightly dusted bn guests. No free wi-fi. If I didn't experience any of this, I would've given a much better rating but it's hard to get past first impressions. I'm big in attention to details and unfortunately it just wasn't there, and certainly not for $300 per night.

Plussat: Great price, service and convenience downtown. Very good breakfast.

Miinukset: Moldy smell from A/C in our room. Expensive parking $40.

Plussat: This hotel is in transition and making an very honest effort to make it into a destination for all travelers. They are doing a good job. change takes time and with that. Elevators are not up to par and there is a feeling of being in a "remodel" but the staff is great and I would return without pause

Miinukset: ATM was a real pain. Have to follow up with my bank because it did the entire transaction but for giving me my money. Parking being a separate charge is a miss too

Miinukset: Staff was sucks

Plussat: The bar and pool are were very nice to enjoy. The rooms were clean and bathrooms recently updated.

Miinukset: The beds were small and uncomfortable. Sheets stiff and made me hot. Good pillows though. The rooms have no complimentary water or water to buy.

Miinukset: pay for internet access? noisy - next to freeway

Miinukset: tHEY DID NOT HAVE MY RESERVATION BECAUSE ALTHOUGH I BOOKED IT IN kYAK THIS WAS ACTUALLY PROCESSED THROUGH A 3RD PARTY VENDOR . it took 45 minutes to get it straightened out.

Plussat: comfortable rooms

Miinukset: cheap toilet paper lack of tea bags expensive parking did not receive a thank you or how was your stay at checkout

Plussat: Great place. I like the Ace. Cool rooftop bar. My only hang-up is that there was some serious construction outside. I would have liked to have known this ahead of time. I'll definitely go back after the construction is finished.

Plussat: everything besides the noise

Miinukset: i stay at this place alot and most rooms i've been to are subject to alot of construction noise. such a bummer....

Miinukset: Staff was wonderful

Plussat: Hotel itself is beautiful, rooftop bar is pretty cool, attached to wonderful Theater.

Miinukset: Looks like a broke New York hipster's studio apartment. All unfinished concrete and the bed looks and feels like a futon. Parking is an extra $38. Only stayed here for convenience to theater. Absurd for the price.

Plussat: The restaurant was great. The beds and linens comfy. City feel is exciting.

Miinukset: If you have an eastern facing room I hope you are a morning person.

Plussat: Delivered stylish service and amenities without sacrificing the professionalism of a traditional hotel. Downstairs restaurant particularly good.

Miinukset: No closing door on bathroom is highly awkward. Not cute if someone joins you in your room.

Plussat: Cool design, decor, art vibes , amazing bathroom

Miinukset: Weird smell in the room, unstylish blanket on bed

Plussat: love the food and the staff here! room was clean and efficient!

Miinukset: The room was small for the price, and the hallways need new carpet already, also the common area walls could use some fresh paint. Not a deal breaker, but for $300 a night these items should be relatively perfect.

Plussat: Everything.

Miinukset: Sprung a parking and facilities tax of $42; and $25... that was never explained. The extra $67.00 will get you a better hotel.

Plussat: Convenient location

Miinukset: Thin walls and loud neighbors

Plussat: The Millennium Builtmore had been on my bucket list for years and it did not disappoint. It’s a beautiful, historic hotel similar to those one might find in San Francisco. It’s not like a cookie cutter Marriott or other chain type, it has character all it’s own. I’ll be back!

Plussat: Nice room , but with no view. Lovely hotel.

Miinukset: Air conditioner was very cold.

Plussat: The bed was comfortable

Miinukset: Better view, the room had no view and bathroom was small

Plussat: The pool was absolutely amazing!!!!!!

Miinukset: Maybe a microwave in my room??

Plussat: Lobby and bar

Miinukset: Room small poor bathroom facilities

Plussat: Great value. Awesome classic building.

Miinukset: Just wanted a vending machine one night. Lol. Air went out but they moved me. Loud band was playing in the park across the street, they couldn’t really do anything about that.

Plussat: Classy and classic

Miinukset: not applicable

Plussat: The staff were very friendly, the dining was outstanding, and the hotel itself was gorgeous.

Miinukset: Nothing about the hotel, just L.A. itself.

Plussat: Location and price.

Miinukset: Front desk Staff were indifferent and not very friendly. Very loud rooms. As if there wasn’t even a wall between rooms. I could hear multiple rooms.

Plussat: Nice bed, good food and drinks

Miinukset: The pool was drained. The hotel is not that clean and needs new carpet

Plussat: the worst and dirty hotel i have been staying ever .. just awful stay ..

Plussat: Beautiful architecture, enjoyed all of the history around the hotel and the design. Also our upgrade to a suite! ;-)

Miinukset: No room service after 11pm. fail.

Plussat: It is at a good location. The decor is in a classy old traditional style. It is associated with a lot of history.

Miinukset: Maintenance does not match the class: A light did not work. It was not fixed upon notification. The guest information binder was missing.

Plussat: The hotel is beautiful.

Miinukset: The Mezzanine rooms we used for our meetings were unbearably cold and made it hard to concentrate. I had to wear a jacket the entire time.

Plussat: The staff was very accommodating and the location was good.