Los Angeles hotellit lähellä STAPLES Center

Plussat: the bathroom and shower area was nice.

Miinukset: The price of the hotel isn't worth the mediocre look of the room. Your paying for the location and name of the hotel not the actual luxury.

Plussat: If you wanted to be treated like royalty stay here. The staff is amazing

Plussat: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Miinukset: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Miinukset: The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.

Miinukset: the check in staff was rude

Plussat: Clean facilities.

Miinukset: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.

Plussat: Location of hotel for what I wanted was good.

Miinukset: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David

Plussat: The 48$ parking fee is simply outrageous.

Plussat: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

Miinukset: I can't think of anything! Incredible stay.

Plussat: Look of hotel

Miinukset: Location a bit far from things to do.

Plussat: Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay

Plussat: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.

Miinukset: It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..

Plussat: Cleanliness, the staff, facilities, bar, restaurant, the location!

Miinukset: Mostly great experience! A couple of odd related employee related service issues but no big deal!

Plussat: Hotel was beautiful and incredibly clean. The bed was great and the bathroom was clean but a little outdated. The staff was amazing, especially Andrew who checked us in. The most amazing part though was the pool and the location!

Miinukset: The only parking was valet and the pool closed early on weekdays. Bathroom could definitely stand to be updated but was incredibly clean.

Plussat: The location was centrally convenient

Miinukset: The parking was horrible!

Plussat: The hotel was very cute and has a lot of really cool features, chandeliers, lobby, bars, pools etc. all very cool. Room keys are actual keys and in a way that is very cute and old fashioned, it didn't seem as safe, especially with just a chain lock on the inside of the room door, and no deadbolt. The room was cute, beds were comfortable, bedding was clean. Could hear people on the street and cars clearly. So could use some sound proofing. If you went to the hotel for a event or party and didn't stay overnight I think you would be better off.

Miinukset: Their is no coffee maker in the room and that little luxury would have been really nice since we were never able to use the breakfast during the time they provided. Their was no book talking about nearby restaurants and features of the hotel in the room by the phone, so that was odd. The parking lot was tiny and the spaces were extremely close and we were in a small sports car, so had to pay to park next door $30 one night and $24 the second. The bathroom in the room was tiny and very outdated, the shower curtain had a hole in it and was yellowed from wear. The main thing that I thought was gross was their was several black foreign hairs on the ceiling of the bathroom. I didn't want to call and make a complaint, and I saw the maid was a few doors down before we left so I left her a note with a tip on the bed that said "The room looks great, but their is a few foreign hairs on the ceiling of the bathroom, could you please take care of that? Thank you..." When we returned the note and tip were gone but the hairs on the ceiling remained. I thought it was rude to take a tip and not clean up the hairs on the ceiling. The bathroom was tiny. It wouldn't take long to see them if you looked up. That was my biggest turn off, but maybe the maid couldn't read english?

Plussat: quiet, very different from all hotels in the neighbourhood good price

Miinukset: some rooms are a bit convoluted in shape

Plussat: none

Plussat: Great atmosphere from the moment you walk inside. Tall ceilings with exotic decor. Lots of character. Tall, beautiful cactus trees outside by a pool that opens at 7am and has a DJ at night. Room is decent -- old-school but memorable. Moroccan style design with lots of mystical colors. No coffee maker or any of that, but they get a pass for being interesting. I paid 250USD a night but that's a bit much. For 150-180USD this would be a good deal. Good location, though there are some sketchy characters / homeless hanging around at night (definitely did not feel dangerous though). Staff was great. Polite and helpful. Subway is just a few blocks away. Overall a good base if you're staying in DTLA, IF you can get the room for around 150USD.

Miinukset: The bad. They don't use keycards for the elevator or door. As mentioned, there are some sketchy characters outside, and there's lots of people coming inside for the pool parties at night. Anyone could just take the elevator upstairs and potentially kick a door down. Locks seemed kinda weak. No safe in the room, but they have 'em downstairs. Late checkout was 12.30pm and that's pretty BS. Stayed on the 8th floor so sound wasn't a problem, but if you're a light sleeper, don't stay on the lower floors. If you're looking for a sterile place to stay with grandma and the kids, this is not it -- better go with a chain like Hilton or Ritz. But if grandma used to be a hippie and you're fairly open, it's great.

Plussat: Nothing, no parking, room smelled like smoke, it was so bad we left and get them to give me my money back.

Miinukset: Nothing I did not like anything about it. Room was terrable.

Plussat: Good staff, lovely old building, great access to convention center

Miinukset: For $256/night, my room badly needed an update. There were only 2 power outlets - One shared between the TV and the AC and the other was inaccessible behind the bed. This just doesn't cut it in today's day and age, esp for a hotel that at least partially caters to the convention crowd. In addition, the bathroom was tiny and the shower was so narrow that I had to bathe sideways (2.5 feet, I measured.) Plus, there was nowhere in the shower to put items aside from the floor, no soap tray, nothing. I won't be staying here again. I knew it wasn't going to be the Ritz, but this was a tad too far into the 60s for me.

Plussat: The bed was incredibly comfortable.

Miinukset: The bathroom was small, felt old, and was dingy. There was a roll of toilet paper by the sink like it was meant to be a hand towel. The floors are concrete and feel unkempt because of their coldness. The decor is also themed but feels cold and dingy, the rugs on the walls were half hung. The worst was the A/C in the window and being hot all night. We ended up running to the ACE to salvage our vacation.

Plussat: I enjoyed the exotic feel of the bar with the Indian decor. The pool area is gorgeous. Had I been able to arrive before 10pm I eould have enjoyed a dip. The water pressure in the shower was phenomenal. The hotel overall had old world charm and a nice bistro style dining area.

Miinukset: The room smelled like mildew and dust. The bed was horribly pitted from years of bodies on each side. The sheets and pillows smelled like they were stuffed damp into a closet for the day then dried and put on the bed. The carpet was red at one point. Its brown and very dingy now. I wouldn't walk around without socks.

Plussat: Great place. I like the Ace. Cool rooftop bar. My only hang-up is that there was some serious construction outside. I would have liked to have known this ahead of time. I'll definitely go back after the construction is finished.

Plussat: everything besides the noise

Miinukset: i stay at this place alot and most rooms i've been to are subject to alot of construction noise. such a bummer....

Miinukset: Staff was wonderful

Plussat: Hotel itself is beautiful, rooftop bar is pretty cool, attached to wonderful Theater.

Miinukset: Looks like a broke New York hipster's studio apartment. All unfinished concrete and the bed looks and feels like a futon. Parking is an extra $38. Only stayed here for convenience to theater. Absurd for the price.

Plussat: The restaurant was great. The beds and linens comfy. City feel is exciting.

Miinukset: If you have an eastern facing room I hope you are a morning person.

Plussat: Delivered stylish service and amenities without sacrificing the professionalism of a traditional hotel. Downstairs restaurant particularly good.

Miinukset: No closing door on bathroom is highly awkward. Not cute if someone joins you in your room.

Plussat: Cool design, decor, art vibes , amazing bathroom

Miinukset: Weird smell in the room, unstylish blanket on bed

Plussat: love the food and the staff here! room was clean and efficient!

Miinukset: The room was small for the price, and the hallways need new carpet already, also the common area walls could use some fresh paint. Not a deal breaker, but for $300 a night these items should be relatively perfect.

Plussat: Very clean, staff was incredibly nice, free water bottles

Plussat: Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel

Plussat: My husband and I stayed at Lux after the concert at Staple Center. The hotel is right across the street from Staple Center. There are lots of restaurants close by too.

Miinukset: The front desk could not find our reservation but I was lucky to have print out with me. Then, we had to wait until after 3.45 pm. to check-in. I wonder if the hotel don't have enough housekeepers .

Plussat: Close to LA Live and The Pantry

Miinukset: Not able to check in until 3PM. 'No rooms available at 2:40PM' ... so not a single room ready 20 minutes prior to check in time. No one mentioned very very loud band playing just under my window until 11PM. Hotel old and not impressive. My upgraded room did not seem any better than a standard room. Bed on a platform that is bigger than the mattress so be prepared to kick you toe in the dark.

Miinukset: Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.

Plussat: Staff - very friendly. Rooms clean.

Miinukset: Having to pay $88.00 parking for 2 days. The light feature about having to put activate with my room key.

Miinukset: One day parking for $44 is just insanely expensive as you can get all day parking for $10 with 5 mins walk.

Plussat: Staff was very friendly and helpful. I felt well taken care of. Hotel is conveniently located to Nokia Theatre/LA Live and a ton of great restaurants! Rooms were clean, comfortable, and nicely detailed.

Miinukset: AC is a little noisy.

Plussat: Friendly staff and spacious rooms. Asked for early check-in and they were able to accommodate the request. I would recommend this hotel to anyone staying in the downtown LA area.

Miinukset: AC was noisy

Plussat: Great service!

Miinukset: Parking is pretty expensive

Plussat: From the first day we came, the staff was very friendly and helpful with all our needs. Our dogs were given a warm welcome and the front desk accommodated us with recommendations on where to shop and walk our animals. We will always come back here in the luxury hotel for its staff and location.

Miinukset: We liked our views, location,staff and walk friendly property.

Plussat: Room was spacious and clean with a great view overlooking Nokia Live. It was ready when promised and the staff was very accommodating.