Los Angeles hotellit lähellä STAPLES Center

Valet parking staff was rude

Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.

The reception staff were friendly, and the room looked nice.

The room service is the worst I have ever experienced ! They come and don't change the sheets and never clean garbage and tissues if any is on the floor they leave it ! And once they left the cleaning stuff in our bathroom. I hated the room service so bad! And the complimentary water one day they put the other they don't ! It's just bad service

The location was great, just a short walk to L.A. live and other downtown venues. Great A/C system that is virtually quiet.

Exorbitant rate for parking. The street the hotel is on is under heavy construction making, it dangerous to walk to and drive around. Untrained staff, lots of dear in the headlights looks whenever I asked a question. Low water pressure in shower.

Location is good. Rooms are big

Not worth the money. No choice for breakfast, they are offering plastic plates and forks for the breakfast

The location being downtown LA that's all.

I don't like that online the hotel room looks 100% different than how the rooms really look. I don't like that the bed was broken right when we walked in. I don't like that they have a sink next to the television set and outlet system (very dangerous). I don't like that the bathroom toilet had urine in it already and the shower grout had hair and a sort of residue on the floor. I don't like that the room smelt musky and dusty. I don't like that the I spent so much for false advertising. All in all I don't like this place. And there is literally no other positive except for the location, that's it.

The location is good. It's near the metro and convention center. My room was quiet. The free breakfast is basic but a nice add-on.

The hotel is old and while the lobby looks decent, my room felt really dirty. It also smelled bad. I was afraid to step on the carpet with my bare feet or even my socks. I also didn't feel comfortable drinking the tap water there so I had to buy bottled water. There are also lots of homeless people hanging around the hotel. The front desk attendant doubles as the "security" attendant as well. There were times that I wondered how easily homeless and other uninvited guests could get into the building. On the last night I did see a roach in my bathroom. The ice machines were all broken except for one.

This hotel is very close to Staples Center, LA Convention Center, and LA Live. There is a Starbucks and Ralphs nearby as well as several affordable restaurants, including two 24 hour spots. The cost of this hotel, compared to other hotels in the location, is quite cheap. The staff is friendly enough.

You get what you pay for. This hotel is in quite an old building so some things can't be helped or would require a major investment. If you know what you're in for this hotel could be good enough for a short trip. If you're expecting a 3+ star hotel, look elsewhere. The rooms are very small. The sink is in the room instead of in the bathroom. The showers are very small. The windows don't shut 100%, street sounds can be heard. Especially at 1:00 AM when people are beginning to leave bars or concerts at the Staples Center. The closets are tiny, the hangers in them have to be at an angle to shut the door. The door to the room I had during this trip would stick; so, I had to be extra forceful to get it open or closed. During my two visits at this hotel I requested and was approved for late checkout. Neither time was housekeeping informed. The first time the housekeeper was knocking on the door at 11am trying to get in to clean the room. My Spanish and her English were both poor so while the point got across eventually, it was awkward because I was just out of the shower. This time I returned to my room to find the door propped open with a wet towel and nobody around. None of my things were disturbed so I shut the door to get ready to shower. The housekeeper promptly knocked and asked if I was checking out. I let her know I had late check out and she returned to another room. The room I stayed in during this trip had a faint foul odor. They could use some of those air fresheners that go off on a timer. Finally, roaches. During my trip last year I killed one large roach. I knew this wasn't a great hotel so I wasn't exactly shocked by the creature. This time I killed one small one in the evening and 10 more in the morning (ranging from very small to large). The number of them was disturbing because I would catch the movement in the corner of my eye and then kill them. If I was less observant I may not have noticed all of them; but truthfully I may have missed many more even with the number I killed.

I was with friends. Their room had a closet blocked by a side table and a side area with wires hanging from the ceiling. The two person room I had was smaller that the one person room my friends had and the bathroom was barely big enough for one person to stand and turn around or do anything. The room was not cleaned all the way and they did not give us fresh towels. Breakfast was meager: waffle maker, juice/milk, hot/cold cereal, fruit and pastries. I would never stay there again. Nothing in the pictures was what in my room and nothing in my room reflected the amount I paid. No one in my party was happy with their room. The location was fine as we could walk everywhere we needed, but I had to park in a lot down the street. All in all this was an expensive hotel for no reason.

only location

This was my second time in four months but this time experience some staff rude as if she don't care for guest to come back for stay or not Secondly some rooms no have proper wifi Thirdly some rooms are with OH MY GOD restrooms the shower place not even sufficient to stand

The location and staff were excellent

The room in bad shape. Very old and dated. Smelled. Not clean. Sheets were old.

Sijainti

Musiikki soi kovalla hotelliaulassa

The hotel was very cute and has a lot of really cool features, chandeliers, lobby, bars, pools etc. all very cool. Room keys are actual keys and in a way that is very cute and old fashioned, it didn't seem as safe, especially with just a chain lock on the inside of the room door, and no deadbolt. The room was cute, beds were comfortable, bedding was clean. Could hear people on the street and cars clearly. So could use some sound proofing. If you went to the hotel for a event or party and didn't stay overnight I think you would be better off.

Their is no coffee maker in the room and that little luxury would have been really nice since we were never able to use the breakfast during the time they provided. Their was no book talking about nearby restaurants and features of the hotel in the room by the phone, so that was odd. The parking lot was tiny and the spaces were extremely close and we were in a small sports car, so had to pay to park next door $30 one night and $24 the second. The bathroom in the room was tiny and very outdated, the shower curtain had a hole in it and was yellowed from wear. The main thing that I thought was gross was their was several black foreign hairs on the ceiling of the bathroom. I didn't want to call and make a complaint, and I saw the maid was a few doors down before we left so I left her a note with a tip on the bed that said "The room looks great, but their is a few foreign hairs on the ceiling of the bathroom, could you please take care of that? Thank you..." When we returned the note and tip were gone but the hairs on the ceiling remained. I thought it was rude to take a tip and not clean up the hairs on the ceiling. The bathroom was tiny. It wouldn't take long to see them if you looked up. That was my biggest turn off, but maybe the maid couldn't read english?

none

The location was centrally convenient

The parking was horrible!

Nothing, no parking, room smelled like smoke, it was so bad we left and get them to give me my money back.

Nothing I did not like anything about it. Room was terrable.