Hotel Le Crystal Montreal

we liked the large rooms with a kitchen and the pools

we really disliked that the staff was calling my gf mr.bar when clearly she is a misses. my gf is visually impaired and there was a food tray on the floor that was left for a day or two that she tripped over. I disliked that no one greeted us and no one was at the front door. really didn't like these cons and they did nothing about these

Location, the size of the room, reception specially mr. Reda he was very kind and helpful .

Nothing

Let's start with the reception. After a 5.5 hour drive to Montreal, the reception desk informed us we'd be 10 minutes late to check in to our dismay. They had been instant messaging me leading up to the check in, so I was sure my room would be ready. I was shocked when I finally got in the room. They had decorated it with balloons and complimentary wine (with a hand written card) for my wife's birthday! Fantastic service! The pool and hot tub were ace (love the view) and we even tried Siam, the new Thai restaurant. Everything was exceptional. The location is of course, central downtown Montreal.

The user interface for the in-room entertainment is a bit too close to Netflix for our liking, as our daughter inadvertently purchased two movies! PSA TO ALL PARENTS. Watch your kids when they're using the television!

Luxurious hotel with large and bright rooms. Huge junior suite, perfect for families. Luxurious amenities in bathroom. Located in a great location. Full Starbucks also on site.

Beautiful hotel in a great location

Starbucks and restaurant downstairs are excellent. Rooms are spacious and clean. Staff are extremely attentive. Everything was perfect.