Bellasera Resort

Location is great. We were about 2 blocks from Fifth Ave. which made for easy walking to dinner etc. We used the shuttle to the beach & the resort supplied us with beach chairs and umbrellas. Our first night we went to the London Club which is on site for drinks and snacks. Nice to sit and listen to some music after our travel day. Bikes are available for guests which came in handy on a cooler day. We would definitely consider coming back.

The check in process had some bumps and took longer than usual. The amount they were going to charge us did not match up with our confirmation from booking.com. They indicated they would get it corrected but on check out it still was wrong. Thank goodness Mary was at the front desk when we checked out. She was able to get everything resolved. Make sure you keep your original confirmation. Apparently the resort fees had changed since we originally booked. The resort honored the original price. Also, they sent us up to a 1 bedroom when we booked a 2 bdrm. The room situation was corrected right away. The time spent between the charges and having to move rooms was frustrating. Everything else ran very smoothly.

My husband slipped in the shower...would prefer walk in shower

Excellent modern room, clean and well-stocked, good location near to 5th avenue shops and eating. Large warm pool with plenty of seating.

Not many TV channels (no NBCSN for Premier League soccer), no DVD player (taken out since last year), poor internet needing reconnection on every use.